The Human Customer Experience and the Not-So-Secret Formula
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
The Human Customer Experience and the Not-So-Secret Formula
Buy for $3.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Michael Allen
About this listen
Fact: Customer relationships mirror human relationships.
The Human Customer Experience is a miniature guide that will lead you through understanding the three concepts of customer experience and relationships: duration and choice, relationship correlation, and customer hierarchy of needs. You can use this model to build a customer experience strategy for your company. You will build stronger customer relationships enabling customer loyalty leading to more revenue generation.
In only a short period of time, you can easily listen to this cliff notes version in a single sitting, and then start your journey to improved customer relationships in your organization.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2016 Desiree Murphy Palmer (P)2018 Desiree Murphy PalmerListeners also enjoyed...
-
Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- By: Keenan
- Narrated by: Keenan
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall5 out of 5 stars 1,109
-
Performance5 out of 5 stars 937
-
Story4.5 out of 5 stars 929
People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades. For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid.
-
4 out of 5 stars
-
SPIN selling with more EQ mixed in
- By Amazon Customer on 09-28-19
By: Keenan
-
Sell or Be Sold: How to Get Your Way in Business and in Life
- By: Grant Cardone
- Narrated by: Grant Cardone
- Length: 11 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 15,812
-
Performance5 out of 5 stars 13,637
-
Story4.5 out of 5 stars 13,524
Whether it's selling your company's product in the boardroom or selling yourself on eating healthy, everything in life can and should be treated as a sale. And as sales expert Grant Cardone explains, knowing the principles of selling is a prerequisite for success of any kind. In Sell or Be Sold, Cardone breaks down the techniques and approaches necessary to master the art of selling in any avenue.
-
2 out of 5 stars
-
Don't call about "The Book" Grant Mentions
- By Steve H on 11-21-14
By: Grant Cardone
-
Go Pro - 7 Steps to Becoming a Network Marketing Professional
- By: Eric Worre
- Narrated by: Eric Worre
- Length: 2 hrs and 49 mins
- Unabridged
-
Overall5 out of 5 stars 10,034
-
Performance5 out of 5 stars 8,312
-
Story5 out of 5 stars 8,268
Over twenty years ago at a company convention, Eric Worre had an "aha" moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a guide that will ignite your passion for this profession and help you make the decision to Go Pro and create the life of your dreams.
-
5 out of 5 stars
-
Exact and Meaningful Strategies
- By Jason on 01-18-15
By: Eric Worre
-
If You're Not First, You're Last
- Sales Strategies to Dominate Your Market and Beat Your Competition
- By: Grant Cardone
- Narrated by: Grant Cardone
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall5 out of 5 stars 5,073
-
Performance5 out of 5 stars 4,428
-
Story4.5 out of 5 stars 4,390
During economic contractions, it becomes much more difficult to sell your products, maintain your customer base, and gain market share. Mistakes become more costly, and failure becomes a real possibility for all those who are not able to make the transition. But imagine being able to sell your products when others cannot, being able to take market share from your competitors, and knowing the precise formulas that would allow you to expand your sales while others make excuses.
-
5 out of 5 stars
-
Connected in 30 seconds
- By Dunk on 10-08-16
By: Grant Cardone
-
Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- By: Henry Cloud
- Narrated by: Henry Cloud
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 2,544
-
Performance4.5 out of 5 stars 2,162
-
Story4.5 out of 5 stars 2,145
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
-
5 out of 5 stars
-
A Good One
- By Philips Adeniyi on 03-26-12
By: Henry Cloud
-
Exactly What to Say: For Real Estate Agents
- By: Chris Smith, Jimmy Mackin, Phil M Jones
- Narrated by: Phil Jones, Chris Smith, Jimmy Mackin
- Length: 2 hrs and 14 mins
- Unabridged
-
Overall5 out of 5 stars 852
-
Performance5 out of 5 stars 695
-
Story5 out of 5 stars 689
In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.
-
5 out of 5 stars
-
excellent read for Realtors
- By phoebe on 11-17-19
By: Chris Smith, and others
-
Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- By: Keenan
- Narrated by: Keenan
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall5 out of 5 stars 1,109
-
Performance5 out of 5 stars 937
-
Story4.5 out of 5 stars 929
People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades. For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid.
-
4 out of 5 stars
-
SPIN selling with more EQ mixed in
- By Amazon Customer on 09-28-19
By: Keenan
-
Sell or Be Sold: How to Get Your Way in Business and in Life
- By: Grant Cardone
- Narrated by: Grant Cardone
- Length: 11 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 15,812
-
Performance5 out of 5 stars 13,637
-
Story4.5 out of 5 stars 13,524
Whether it's selling your company's product in the boardroom or selling yourself on eating healthy, everything in life can and should be treated as a sale. And as sales expert Grant Cardone explains, knowing the principles of selling is a prerequisite for success of any kind. In Sell or Be Sold, Cardone breaks down the techniques and approaches necessary to master the art of selling in any avenue.
-
2 out of 5 stars
-
Don't call about "The Book" Grant Mentions
- By Steve H on 11-21-14
By: Grant Cardone
-
Go Pro - 7 Steps to Becoming a Network Marketing Professional
- By: Eric Worre
- Narrated by: Eric Worre
- Length: 2 hrs and 49 mins
- Unabridged
-
Overall5 out of 5 stars 10,034
-
Performance5 out of 5 stars 8,312
-
Story5 out of 5 stars 8,268
Over twenty years ago at a company convention, Eric Worre had an "aha" moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a guide that will ignite your passion for this profession and help you make the decision to Go Pro and create the life of your dreams.
-
5 out of 5 stars
-
Exact and Meaningful Strategies
- By Jason on 01-18-15
By: Eric Worre
-
If You're Not First, You're Last
- Sales Strategies to Dominate Your Market and Beat Your Competition
- By: Grant Cardone
- Narrated by: Grant Cardone
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall5 out of 5 stars 5,073
-
Performance5 out of 5 stars 4,428
-
Story4.5 out of 5 stars 4,390
During economic contractions, it becomes much more difficult to sell your products, maintain your customer base, and gain market share. Mistakes become more costly, and failure becomes a real possibility for all those who are not able to make the transition. But imagine being able to sell your products when others cannot, being able to take market share from your competitors, and knowing the precise formulas that would allow you to expand your sales while others make excuses.
-
5 out of 5 stars
-
Connected in 30 seconds
- By Dunk on 10-08-16
By: Grant Cardone
-
Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- By: Henry Cloud
- Narrated by: Henry Cloud
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 2,544
-
Performance4.5 out of 5 stars 2,162
-
Story4.5 out of 5 stars 2,145
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
-
5 out of 5 stars
-
A Good One
- By Philips Adeniyi on 03-26-12
By: Henry Cloud
-
Exactly What to Say: For Real Estate Agents
- By: Chris Smith, Jimmy Mackin, Phil M Jones
- Narrated by: Phil Jones, Chris Smith, Jimmy Mackin
- Length: 2 hrs and 14 mins
- Unabridged
-
Overall5 out of 5 stars 852
-
Performance5 out of 5 stars 695
-
Story5 out of 5 stars 689
In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.
-
5 out of 5 stars
-
excellent read for Realtors
- By phoebe on 11-17-19
By: Chris Smith, and others
-
If You Can't Wholesale After This
- I've Got Nothing for You
- By: Todd M. Fleming
- Narrated by: Timothy Pell
- Length: 3 hrs and 51 mins
- Unabridged
-
Overall5 out of 5 stars 1,112
-
Performance5 out of 5 stars 905
-
Story5 out of 5 stars 900
If You Can't Wholesale After This is a step-by-step guide to closing your first real estate deal without needing any of your own money or credit. It guides you through the process of becoming financially free through real estate investing.
-
3 out of 5 stars
-
Too much fluff
- By jon motsenbocker on 03-20-20
By: Todd M. Fleming
-
How to Master the Art of Selling
- By: Tom Hopkins
- Narrated by: Bill Foote
- Length: 15 hrs and 28 mins
- Unabridged
-
Overall4.5 out of 5 stars 510
-
Performance4.5 out of 5 stars 417
-
Story4.5 out of 5 stars 410
You're in sales. Whether you call it persuasion or sharing, it all boils down to the same thing: Your aim is to get other people to accept you, your product, or your idea. Within this audiobook are hundreds of ideas and essential sales phrases for doing just that. Tom Hopkins is unique in that he won't teach you any strategy that he hasn't proven to work successfully in real-life selling situations.
-
5 out of 5 stars
-
WHAT TO DO, HOW TO DO IT AND WHY TO DO IT
- By Oscar on 12-08-17
By: Tom Hopkins
-
The 5 Secrets of a Phenomenal Business
- By: Howard Partridge
- Narrated by: Howard Partridge
- Length: 9 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 36
-
Performance5 out of 5 stars 32
-
Story5 out of 5 stars 31
The one and only reason your business exists (and why it matters). Your business can have a dramatic impact on your personal life. Understanding why you are in business will help you enjoy your business more and will help you build the right kind of business.
-
5 out of 5 stars
-
Perfect book
- By Joshua A. Lile on 01-12-18
By: Howard Partridge
-
Selling to Homeowners the Sandler Way
- A Proven Process for Selling Products and Services to Consumers in Their Home
- By: Kim Booker, Chip Doyle, David Mattson
- Narrated by: Sean Pratt
- Length: 4 hrs and 31 mins
- Unabridged
-
Overall5 out of 5 stars 152
-
Performance5 out of 5 stars 124
-
Story5 out of 5 stars 125
Selling to homeowners is different - and challenging. To succeed in this environment, you need the Sandler Selling System. Selling to Homeowners the Sandler Way shows how the Sandler Selling System delivers career-changing results for salespeople who close deals in the buyer's personal, private domestic space. This kind of selling applies to dozens of industries, from remodeling to insurance.
-
5 out of 5 stars
-
awesome
- By Anonymous User on 01-24-20
By: Kim Booker, and others
-
Power Phone Scripts
- 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales
- By: Mike Brooks
- Narrated by: Stephen McLaughlin
- Length: 8 hrs and 44 mins
- Unabridged
-
Overall4.5 out of 5 stars 258
-
Performance4.5 out of 5 stars 215
-
Story4.5 out of 5 stars 212
Start closing sales like top producers! Have you ever found yourself at a loss for what to say when the gatekeeper asks you what your call is about? Have your palms ever sweated when the decision maker shuts you down with "I wouldn't be interested"? Has your heart taken a fast dive into your stomach when, at the start of your presentation, your prospect tells you that they've thought about it and are just going to pass? Are you finally ready to learn how to confidently and effectively overcome these objections, stalls, and blow-offs?
-
1 out of 5 stars
-
Terrible book.
- By zortman on 10-04-18
By: Mike Brooks
-
How to Master the Art of Selling Financial Services
- By: Tom Hopkins
- Narrated by: Tom Hopkins
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall5 out of 5 stars 320
-
Performance5 out of 5 stars 276
-
Story5 out of 5 stars 274
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
-
3 out of 5 stars
-
better stuff for free on YouTube from
- By milos Vranic on 08-10-17
By: Tom Hopkins
-
List to Last
- How to Survive Every Real Estate Market Crash
- By: Ricky Carruth
- Narrated by: Ricky Carruth
- Length: 3 hrs and 3 mins
- Unabridged
-
Overall5 out of 5 stars 189
-
Performance4.5 out of 5 stars 160
-
Story5 out of 5 stars 160
If you are a real estate agent and would like be more of a listing agent than a buyers agent, this is the book for you.
-
5 out of 5 stars
-
a message to grow with thanks Ricky!
- By Ruckus n Rumble on 07-01-20
By: Ricky Carruth
-
The Sandler Rules
- 49 Timeless Selling Principles…and How to Apply Them
- By: David Mattson
- Narrated by: David Mattson
- Length: 3 hrs and 55 mins
- Unabridged
-
Overall5 out of 5 stars 223
-
Performance4.5 out of 5 stars 182
-
Story4.5 out of 5 stars 182
All prospects lie, all the time. Never ask for the order. Get an IOU for everything you do. Don't spill your candy in the lobby. Until now, these unique rules (and 45 more) were given out only to Sandler Training clients in special seminars and private coaching. After three decades of proven success, the secrets are out in The Sandler Rules. And when salespeople know the rules, they get results.
-
5 out of 5 stars
-
New to Sales and my first sales book
- By Paul on 07-22-18
By: David Mattson
-
First Timer's Guide
- How to Write Your First Business Plan
- By: Boomy Tokan
- Narrated by: Dave Wright
- Length: 1 hr and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 34
-
Performance4.5 out of 5 stars 32
-
Story4.5 out of 5 stars 31
Whenever the words business plan are mentioned most people freeze! What follows are the words I don't know how to write one.... This is why I have taken the lid off and written in plain English what needs to be considered and included in a business plan. This book has been written to help those who are writing plans for the first time or for those who write business plans infrequently. (Even seasoned business plan writers will learn one or two things, I promise!) I have included two different types of business plan templates.
-
5 out of 5 stars
-
Extremely Heklpful
- By Doctqy on 10-24-15
By: Boomy Tokan
-
Exactly How to Sell
- The Sales Guide for Non-Sales Professionals
- By: Phil M. Jones
- Narrated by: Phil M. Jones
- Length: 3 hrs and 49 mins
- Unabridged
-
Overall4.5 out of 5 stars 253
-
Performance4.5 out of 5 stars 208
-
Story4.5 out of 5 stars 202
Exactly How to Sell walks you through a tried-and-true process that draws on time-tested methods that are designed to attract and keep more customers. No matter what you are selling (yourself, your product, or your services), this simple listen is certain to provide you actionable strategies to deliver you more of the sales results you are seeking.
-
5 out of 5 stars
-
Exactly How to Sell Exactly What I Needed
- By Richard Gardner on 08-06-18
By: Phil M. Jones
-
The Language of Sales
- The Art and Science of Sales Communication
- By: Tom Hopkins, Andrew Eilers
- Narrated by: Bill Foote
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 500
-
Performance4.5 out of 5 stars 437
-
Story4.5 out of 5 stars 435
Have you ever wondered why it’s so easy to talk with some people and not with others? It’s simple - you speak the same language! This doesn’t mean that you both speak English or have a similar dialect. It means that you connect with them on some level. In selling, building trusting relationships is all about understanding people who are different from you and being flexible enough in your communication skills to relate to them. This is a learned skill!
-
5 out of 5 stars
-
Good listening
- By ECampos on 11-16-20
By: Tom Hopkins, and others
-
Evergreen
- Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving
- By: Noah Fleming
- Narrated by: Noah Fleming, Walter Dixon
- Length: 7 hrs and 23 mins
- Unabridged
-
Overall4.5 out of 5 stars 48
-
Performance4 out of 5 stars 35
-
Story4.5 out of 5 stars 35
Loyal customers are the beating heart of every great business. So why do so many companies act like adrenaline junkies, chasing after new customers at the expense of creating deeper, more profitable relationships with the ones they already have? Evergreen exposes the mad pursuit for what it is: a brief spike in metrics and an ongoing revenue drain as one-time customers fail to return. A better solution is to shift resources from attracting new customers to engaging the base.
-
4 out of 5 stars
-
Good content, not crazy about the delivery
- By Jeff P. on 08-14-15
By: Noah Fleming
Related to this topic
-
The Lost Art of Closing
- Winning the Ten Commitments That Drive Sales
- By: Anthony Iannarino
- Narrated by: Anthony Iannarino
- Length: 5 hrs and 9 mins
- Unabridged
-
Overall4.5 out of 5 stars 312
-
Performance4.5 out of 5 stars 270
-
Story4.5 out of 5 stars 269
Anthony Iannarino has a different approach to closing geared to the new technological and social realities of our time. In The Lost Art of Closing, he proves that the final commitment can actually be one of the easiest parts of the sales process - if you've set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.
-
4 out of 5 stars
-
gems buried in fluff
- By Andrey Norin on 04-13-18
-
High-Profit Prospecting
- Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results
- By: Mark Hunter CSP
- Narrated by: Sean Pratt
- Length: 6 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 375
-
Performance4.5 out of 5 stars 320
-
Story4.5 out of 5 stars 316
As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect - and they do it all the time. "But how?" you ask, "In the age of the Internet, isn't cold-calling dead?" Now, in his new audiobook, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today.
-
3 out of 5 stars
-
recycles a lot of common info
- By roland on 04-18-17
By: Mark Hunter CSP
-
How to Master the Art of Selling Financial Services
- By: Tom Hopkins
- Narrated by: Tom Hopkins
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall5 out of 5 stars 320
-
Performance5 out of 5 stars 276
-
Story5 out of 5 stars 274
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
-
3 out of 5 stars
-
better stuff for free on YouTube from
- By milos Vranic on 08-10-17
By: Tom Hopkins
-
High Trust Selling
- Make More Money in Less Time with Less Stress
- By: Todd Duncan
- Narrated by: Todd Duncan
- Length: 3 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 379
-
Performance4.5 out of 5 stars 218
-
Story4.5 out of 5 stars 215
A Wall Street Journal best seller! There is a major difference between being a salesperson in business and being in business as a salesperson. Being successful in sales has a lot to do with what's on the inside of a person, and the person's ability to establish and foster loyal relationships.
-
5 out of 5 stars
-
The Core Foundation For Sales Success
- By Joe on 01-28-05
By: Todd Duncan
-
Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- By: Henry Cloud
- Narrated by: Henry Cloud
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 2,544
-
Performance4.5 out of 5 stars 2,162
-
Story4.5 out of 5 stars 2,145
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
-
5 out of 5 stars
-
A Good One
- By Philips Adeniyi on 03-26-12
By: Henry Cloud
-
Inbound Selling
- How to Change the Way You Sell to Match How People Buy
- By: Brian Signorelli
- Narrated by: Kevin Stillwell
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall4.5 out of 5 stars 47
-
Performance4.5 out of 5 stars 40
-
Story4.5 out of 5 stars 40
Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information in a few quick keystrokes. Enter the age of the empowered buyer, one who no longer has to rely on a sales rep to research their challenges or learn more about how a company’s offering might fit their needs. Now, with more than 60 percent of purchasing decisions made in the absence of a sales rep, the role of the rep itself has been called into question.
-
1 out of 5 stars
-
Should be titled sales and sales management 101
- By James on 12-11-23
By: Brian Signorelli
-
The Lost Art of Closing
- Winning the Ten Commitments That Drive Sales
- By: Anthony Iannarino
- Narrated by: Anthony Iannarino
- Length: 5 hrs and 9 mins
- Unabridged
-
Overall4.5 out of 5 stars 312
-
Performance4.5 out of 5 stars 270
-
Story4.5 out of 5 stars 269
Anthony Iannarino has a different approach to closing geared to the new technological and social realities of our time. In The Lost Art of Closing, he proves that the final commitment can actually be one of the easiest parts of the sales process - if you've set it up properly with other commitments that have to happen long before the close. The key is to lead customers through a series of necessary steps designed to prevent a purchase stall.
-
4 out of 5 stars
-
gems buried in fluff
- By Andrey Norin on 04-13-18
-
High-Profit Prospecting
- Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results
- By: Mark Hunter CSP
- Narrated by: Sean Pratt
- Length: 6 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 375
-
Performance4.5 out of 5 stars 320
-
Story4.5 out of 5 stars 316
As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect - and they do it all the time. "But how?" you ask, "In the age of the Internet, isn't cold-calling dead?" Now, in his new audiobook, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today.
-
3 out of 5 stars
-
recycles a lot of common info
- By roland on 04-18-17
By: Mark Hunter CSP
-
How to Master the Art of Selling Financial Services
- By: Tom Hopkins
- Narrated by: Tom Hopkins
- Length: 3 hrs and 48 mins
- Unabridged
-
Overall5 out of 5 stars 320
-
Performance5 out of 5 stars 276
-
Story5 out of 5 stars 274
Whether you're a financial services expert or novice, you understand the business. You've worked hard to gain your product knowledge. You study industry trends. But do you know how to talk to clients so they'll listen? The How to Master the Art of Selling Financial Services live audio seminar shows you how to gain the trust of others quickly and get them to like you, take your advice, and become long-term clients, which is the foundation for every successful business.
-
3 out of 5 stars
-
better stuff for free on YouTube from
- By milos Vranic on 08-10-17
By: Tom Hopkins
-
High Trust Selling
- Make More Money in Less Time with Less Stress
- By: Todd Duncan
- Narrated by: Todd Duncan
- Length: 3 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 379
-
Performance4.5 out of 5 stars 218
-
Story4.5 out of 5 stars 215
A Wall Street Journal best seller! There is a major difference between being a salesperson in business and being in business as a salesperson. Being successful in sales has a lot to do with what's on the inside of a person, and the person's ability to establish and foster loyal relationships.
-
5 out of 5 stars
-
The Core Foundation For Sales Success
- By Joe on 01-28-05
By: Todd Duncan
-
Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- By: Henry Cloud
- Narrated by: Henry Cloud
- Length: 7 hrs and 15 mins
- Unabridged
-
Overall5 out of 5 stars 2,544
-
Performance4.5 out of 5 stars 2,162
-
Story4.5 out of 5 stars 2,145
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
-
5 out of 5 stars
-
A Good One
- By Philips Adeniyi on 03-26-12
By: Henry Cloud
-
Inbound Selling
- How to Change the Way You Sell to Match How People Buy
- By: Brian Signorelli
- Narrated by: Kevin Stillwell
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall4.5 out of 5 stars 47
-
Performance4.5 out of 5 stars 40
-
Story4.5 out of 5 stars 40
Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information in a few quick keystrokes. Enter the age of the empowered buyer, one who no longer has to rely on a sales rep to research their challenges or learn more about how a company’s offering might fit their needs. Now, with more than 60 percent of purchasing decisions made in the absence of a sales rep, the role of the rep itself has been called into question.
-
1 out of 5 stars
-
Should be titled sales and sales management 101
- By James on 12-11-23
By: Brian Signorelli
-
Snap Selling
- Speed Up Sales and Win More Business with Today's Frazzled Customers
- By: Jill Konrath
- Narrated by: Jill Konrath
- Length: 6 hrs and 15 mins
- Unabridged
-
Overall4 out of 5 stars 220
-
Performance4 out of 5 stars 175
-
Story4 out of 5 stars 172
Selling is tougher than ever before. Potential customers are under extreme pressure to do more with less money, less time, and fewer resources, and they're wary of anyone who tries to get them to buy or change anything. Under such extreme conditions, yesterday's sales strategies no longer work. Sales strategist Jill Konrath tells you how to overcome obstacles, get more appointments, speed up decisions, and win sales with today's short-fused, frazzled customers.
-
3 out of 5 stars
-
OK sales book with some good take aways
- By Glenn on 05-22-11
By: Jill Konrath
-
The 25 Sales Skills
- They Don't Teach at Business School
- By: Stephan Schiffman
- Narrated by: Stephan Schiffman
- Length: 1 hr and 42 mins
- Unabridged
-
Overall4.5 out of 5 stars 57
-
Performance4 out of 5 stars 51
-
Story4 out of 5 stars 49
Master the skills you can’t learn in a classroom. You can break into today’s cutting-edge sales force - and become a leader. All it takes is learning Stephan Schiffman’s essential skills. Honed to perfection over decades of experience, his techniques will make you a top sales performer. From the man who’s trained more than a half-million salespeople, these are the secrets you won’t learn in any classroom. Now they’re yours for the taking and will put you on the fast track to career advancement.
-
5 out of 5 stars
-
Great Sales book!!!
- By NN on 02-27-17
-
The Only Sales Guide You'll Ever Need
- By: Anthony Iannarino
- Narrated by: Anthony Iannarino
- Length: 5 hrs and 54 mins
- Unabridged
-
Overall4.5 out of 5 stars 599
-
Performance4.5 out of 5 stars 511
-
Story4.5 out of 5 stars 503
Anthony Iannarino never set out to become a salesman. He fell into his profession by accident, and now has turned his focus to a question that's been debated for at least a century: Why are a small number of salespeople in any field hugely successful, while the rest are stuck with mediocre results at best? Since then, and for over 25 years, he has read hundreds of books, tested countless strategies, and interviewed dozens of the best salespeople to figure out what sets the extraordinary ones apart from the rest.
-
5 out of 5 stars
-
Great read
- By Helpful Review on 10-12-17
-
The 25 Most Common Sales Mistakes and How to Avoid Them
- By: Stephan Schiffman
- Narrated by: Michael Ferreri
- Length: 1 hr and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 74
-
Performance4.5 out of 5 stars 48
-
Story4.5 out of 5 stars 48
Noted sales trainer Stephan Schiffman, the famous master of cold calls and sales techniques, provides bite-sized tips on correcting common sales problems, using the same nuggets-of-advice format as in many of his other books!
-
5 out of 5 stars
-
Distilled value.
- By Steve on 09-15-17
-
Shark Tank Jump Start Your Business
- How to Launch and Grow a Business from Concept to Cash
- By: Michael Parrish DuDell, Mark Cuban, Barbara Corcoran, and others
- Narrated by: Michael Parrish DuDell
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall4 out of 5 stars 1,484
-
Performance4 out of 5 stars 1,270
-
Story4 out of 5 stars 1,267
From the ABC hit show Shark Tank, this book - filled with practical advice and introductions from the Sharks themselves - will be the ultimate resource for anyone thinking about starting a business or growing the one they have. Full of tips for navigating the confusing world of entrepreneurship, the book will intersperse words of wisdom with inspirational stories from the show.
-
2 out of 5 stars
-
Middle School material. Vague, no depth.
- By nate on 12-22-13
By: Michael Parrish DuDell, and others
-
The Negotiator in You: In Life
- Tips to Help You Get the Most of Every Interaction
- By: Joshua N. Weiss
- Narrated by: Joshua N. Weiss
- Length: 36 mins
- Unabridged
-
Overall4.5 out of 5 stars 237
-
Performance4.5 out of 5 stars 201
-
Story4.5 out of 5 stars 202
Negotiation is a skill people need to use every day. In this audio exclusive, learn the negotiation skills required to navigate difficult situations that arise in everyday life. From buying a car to purchasing a home, one needs to know how to effectively negotiate, especially when the other party is a seasoned professional. Harvard professor Joshua N. Weiss, PhD, gives us to tools to negotiate when we have a major stake in the game or when we're perceived as the "weak consumer."
-
5 out of 5 stars
-
Quick but insightful
- By Amazon Customer on 12-26-23
By: Joshua N. Weiss
What listeners say about The Human Customer Experience and the Not-So-Secret Formula
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall1 out of 5 stars
-
Performance1 out of 5 stars
-
Story1 out of 5 stars
- Austin
- 11-10-21
boring
you need a pen, paper and hard to follow. not something you can put ear buds in and just listen to will doing chores or taking a walk.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!