Broken Windows, Broken Business
The Revolutionary Broken Windows Theory: How the Smallest Remedies Reap the Biggest Rewards
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Broken Windows, Broken Business
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Narrated by:
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Allan Robertson
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By:
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Michael Levine
About this listen
Now revised and updated, this "inspired, impactful, and important" book shows how to achieve the ultimate success by rectifying the small problems that can sink a business (Stephen R, Covey, author of The 7 Habits of Highly Effective People).
Once every few years a book comes along with an insight so penetrating, so powerful - and so simply, demonstrably true - that it instantly changes the way we think and do business. Such a book is Broken Windows, Broken Business, a breakthrough in management theory that can alter the destiny of countless companies striving to stay ahead of their competition.
In this vital work, author Michael Levine offers compelling evidence that problems in business, large and small, typically stem from inattention to tiny details. Social psychologists and criminologists agree that if a window in a building is broken and left unrepaired, soon thereafter the rest of the windows will be broken - and the perception will build that crime in that neighborhood is out of control. The same principle applies to business.
Drawing on real-world corporate examples, from JetBlue's decision to give fliers what they really want - leather seats, personal televisions, online ticketing - to Google's customer-based strategy for breaking out of the pack of internet search engines, to business-to-business firms' successes and failures, Levine proves again and again how constant vigilance and an obsession with detail can make or break a business or a brand.
With tips and advice on changing any business to one that dots its i's, crosses its t's, and attracts more clients, Broken Windows, Broken Business goes straight to the heart of what makes all enterprises successful - the little things that mean a lot.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2007 Michael Levine (P)2021 Grand Central PublishingListeners also enjoyed...
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What listeners say about Broken Windows, Broken Business
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Charles
- 08-15-22
Cut crime in cities
He makes a convincing case for how this policy has proven to Stop serious crime in cities. He should now write a book on how to have a more balanced life after a certain amount of time spent with this obsessive compulsive guaranteed success. This is a perfect book as an audiobook.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- tripwire
- 12-15-22
Great book
I’ve read this before on paper back and it was a pleasure engaging this book a second time with audible.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Kelly
- 01-24-23
Important information for any business owner/manager
Some of the information seemed redundant but the author did a good job of providing good examples that are applicable to multiple industries.
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Overall5 out of 5 stars
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Performance4 out of 5 stars
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Story4 out of 5 stars
- Shopper
- 01-05-24
Life Changing
The principle is basic but very life changing. Read this and found it very relevant for my work area as a manager in a Utility company. Worth reading and spreading to fellow employees
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