Unreasonable Hospitality

The Remarkable Power of Giving People More than They Expect

De: Will Guidara

Narrado por: Will Guidara

The must-listen New York Times bestseller that's redefining hospitality and inspiring people in every industry.

- Featured in FX's The Bear and Showtime's Billions
- JP Morgan NextList Pick

Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.

How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.

Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.

©2022 Will Guidara (P)2022 Penguin Audio

Reseñas de la Crítica

“Guidara makes his nonfiction debut with an enthusiastic guide for leaders [and asserts] sage advice about leadership.”–Kirkus Review

"Will Guidara is one of the very best in the hospitality business, but this book is for everyone. His insights on how to be a great entrepreneur cut through the noise."–David Chang, chef and founder of Momofuku, and host of Ugly Delicious

“Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack.”–Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitt's Creek

Spoke to my SOUL

I stumbled across this book while watching the best episode of The Bear that was already inspirational enough. This book found me in a place of deep discovery and has helped to round some rough spaces in my world. I’ve longed to be a better husband, unreasonably loving Father and just a complete individual. This book has shifted me in a way I can’t explain yet. It’s like something I’ve been trying to articulate within me was suddenly spoken. I completed this book on the start of my 38th birthday and I know this year will catapult me into a new stratosphere armed with loving people deeper than ever before. Thank you Will for being gracious to my family and those I’m called to served through your shared wisdom. May God bless you immensely!

Magical!

I really loved this book and wish I could be friends with the author. So well written, weaving together philosophy and practice through story. It would make a great companion to Emyth Revisited and The Power of Moments for someone wanting to pursue any career in business and creative service.

What an awesome book

This book has a little bit of everything.

It’s definitely a beautiful story that is both inspiring and motivating.

I have already recommended to a couple of friends.

A credit well spent!

One of the best books I’ve ever listened to…

First review I have ever given, and I listen to a lot of books! So enchanting! I felt like I was in NYC, watching it all unfold. No matter what business you are in this is a must read… It made me want to run my household better, and just do life always, from a unreasonable hospitality standpoint! Recommending to all my friends… thank you for sharing your story.

Applicable in personal and work life

This book inspired me. It allowed me to see things from a different perspective which is always an enlightening experience to enjoy. My contracting "boss" (I say that in quotes because she's one of us too, in essence), showed me the Ted talk with Will and I was inspired to read his book (which she also offered to pay for). She sees the value in the same things I do and we have worked together since 2015 sharing resources for growth and our big ideas. This book gives valuable insight into evolving your mindset to see opportunities and go for them, it brings inspiration and ambition into the workplace in a positive manner, with respect to those around you. Who doesn't want to be a part of an inspired, motivated and focused team, while still having fun together and feeling a part of something bigger than yourself!?

loved every minute

this book really opens your eyes to opportunities to lead and love your work family in a more intense way. the ideas are amazing and I know I'll reread this one again and again.

Inspiring Story for this Day and Age...

Quite a bit of the book seemed more egotistical than educational to me but still a great story overall. A few great quotes and references to hold onto, especially the Miles Davis reference and the quick lesson on "How to Serve". I recommend at least a listen. I'm kinda glad I didn't purchase the physical book. It was a recommended read by a manager within the company I work for.

Unreasonable enjoyment!

Inspiration to all of us in the hospitality business. Thank you Will Guidara. Don’t stop being unreasonable!

Game Changer

This book is a game changer. Must read/listen. Practical ways to approach business and life.

So inspiring

As an HR professional, I feel passionate about hospitality as a core tenant of how I do what I do. I was a hostess in a high volume nyc restaurant for several years in my early 20s. That experience shaped so much about me and although I’m a business strategist, I very much agree that anyone who loves what they do and loves people can be in the hospitality business. So grateful for this!! Listen to the last second. There are lessons up to the last sentence.