Showing results by narrator "Eric Burgher" in All Categories

The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences.

Gershon Baskin's memoir of 38 years of intensive pursuit of peace begins with a childhood on Long Island and a bar mitzvah trip to Israel with his family. Baskin joined Young Judaea back in the States, then later lived on a kibbutz in Israel, where he announced to his parents that he had decided to make aliya, emigrate to Israel. They persuaded him to return to study at NYU, after which he finally emigrated under the auspices of Interns for Peace. In Israel he spent a pivotal two years living with Arabs in the village of Kufr Qara.

Master advanced .NET techniques with a focus on actual value delivered by working within a modular, clean architecture. Microsoft Data Platform MVP Dino Esposito explains key clean architecture concepts with a mix of pragmatism and design discipline and helps you solidify your knowledge through a real-world project.

This collection includes books 7-9 in The Eliminator Series, including: The Contract, The Connection, The Conflict.

In Democracy in Exile, Daniel Bessner shows how the experience of the Weimar Republic’s collapse and the rise of Nazism informed Hans Speier’s work as an American policymaker and institution builder. Bessner delves into Speier’s intellectual development, illuminating the ideological origins of the expert-centered approach to foreign policymaking and revealing the European roots of Cold War liberalism.

This riveting exposé details how a small team of auditors and investigators, led by the youngest State Auditor in the country, uncovered a brazen scheme where the powerful stole millions in welfare funds from the poor in a sprawling conspiracy that stretched from Mississippi to Malibu.

If you’re an entrepreneur whose hard work and grit have gotten your business off the ground and ready for the next stage, this book will get you there, enhancing your chances of success, happiness, and accomplishment with your company and journey in life.

After six years at Saint Balthazar's Academy of Magic, Wil McKenzie has returned to his hometown a bewitching but humble Mr. Fix-It. The farming community of Harper Valley has its fair share of problems, and it's counting on Wil's sigils—and dazzling flicks of the wrist—to solve them. After all, the whole of Harper Valley funded his education. Now, Wil's back in the family fold and working to fill the needs of his neighbors, who all seem to want a fast return on their investment. But whether it's mending fences, ridding a house of vermin, boosting crops, or finding lost children, Wil is ready.

This is not a typical investment book. It is an experiential guide on cultivating the mindset and behavior necessary to weather inherently uncertain and unpredictable markets. It doesn’t just tell you how to invest but how to think better about investing. Referencing studies on psychology, decision making, and investment behavior, Jennings provides a no-nonsense analysis of the financial markets and a road map to navigating its inevitable twists and turns.

Regardless of industry, position, age, experience, or geography, Anderson’s guidelines are proven techniques to make excellence an innate part of your personal brand. Whether you’re running a household or building a corporate culture, the game-changing action items in this book will inspire you to do and be better—and will truly elevate your excellence.

With the relations between humans and their new fae neighbors as fraught as ever, Wil and his girlfriend, Darlene, have stepped into the realm of the faerie. They're forging a path to its capital, Oakheart Spiral, to talk peace and diplomacy with only the best of intentions. They also have the best of guides: Syl, a cloven-hooved, goat-headed healer, protector, and mediator, who knows the people and the land. And more importantly, he knows the dangers and the centuries of bad blood that lie between them and their destination.

The battle with Wilson Ames continues to rage. Jacobs worries about the safety of Tiffany and her parents. Concerned about having a repeat of what happened to his family, he hires a bodyguard to protect them. Nathan Thrower, an ex-Navy SEAL, is the man Jacobs chooses. But Thrower has his hands full trying to thwart off repeated attempts at their lives.

Jacobs finds he's still not done with Mallette’s bunch. Lawrence Wiggins, Mallette’s lawyer, is found dead, leading the imprisoned crime boss to getting a new attorney appointed from New York. Roger Alexander is not only Mallette’s new lawyer, but he’s also taking over his organization.

Megatrends such as climate change, urbanization, new work practices, and aging populations are starting to impact how we move and how we transport goods, as well as the decisions we make about consumer transportation and logistics. The Flagship Experience discusses how Software-Defined Vehicles and AI will enable automakers, transportation providers, and transportation planners to reimagine the mobility customer experience, and presents a framework for implementing it.

All Wil McKenzie wanted was to be Harper Valley's small-town wizard, bettering lives with benevolent magic and illusions. But that ship has sailed—literally. The Flying Calypso has transported Wil and his telepathic wampus cat to the port town of Manifee City to face a tribunal. Here, among the greatest movers and shakers of the wizarding world, Wil is expected to explain why brokering a peace treaty back home ended in chaos, among the outcomes his alleged alliance with the enemy and the death of a mage.

As Jacobs becomes more at ease with his nickname and starts using his abilities to help others, he finds he is still not done with Mallette’s bunch. Or at least what they used to be known as. Lawrence Wiggins, Mallette’s lawyer, is found dead, leading the imprisoned crime boss to getting a new attorney appointed from New York. Only this one comes with caveats.

Strategy, Evolution, and War is a cautionary preview of how artificial intelligence (AI) will revolutionize strategy more than any development in the last 3,000 years of military history. Kenneth Payne describes strategy as an evolved package of conscious and unconscious behaviors with roots in our primate ancestry. Our minds were shaped by the need to think about warfare, a constant threat for early humans. As a result, we developed a sophisticated and strategic intelligence.

Franks finds himself in a bind, and enlists the help of his friend, Brett Jacobs, to help alleviate the problem. Barberio's Butchers, a small-time gang with big-time aspirations, is looking to put a hurting on the pawn shop owner. It's up to Jacobs to make sure that doesn't happen.

Peter Christiansen is a man on a mission to become the top home builder among the elite of Dallas, but his early success has stalled. After failing to land yet another large prospect, Peter makes an impulsive decision that leaves him stranded and seriously injured. A Good Samaritan couple, Jim and Mary, rescue Peter and provide aid to help his body and his soul heal. Through discussions with Jim and Mary about God and his grace, Peter revisits past events in his life where he thought God had all but abandoned him.

The Inside Innovator is the playbook Gump wishes he’d had years ago while he and his teammates experimented, problem-solved, and ultimately learned how to be successful intrapreneurs. Full of insights from interviews with industry leaders and essential tools that Gump has learned through decades of experience—this primer will help you achieve more, build stronger relationships, and increase personal fulfillment through intrapreneurship.