Work That Counts

Breaking Down the Barriers to Extraordinary Results

By: Richard Lee, Joseph Grenny - foreword

Narrated by: Jonathan Todd Ross, Kevin R. Free

One of Silicon Valley's top leadership trainers distills his proven framework that has empowered teams at the world's most innovative companies - from Google and Facebook to Cisco Systems and biotech giant Genentech/Roche - to do the best work of their lives.

Richard Lee has worked with thousands of ambitious leaders and their teams, and has found that they all share the same frustration. Whether it's because of communication breakdowns or systemic complexity, people at every level of an organization feel like their results fall short of their expectations - even though they are putting in a lot of effort.

Management gurus will tell you that you need to overhaul your entire organization in order to maximize its full potential, but that is simply not true: You only to give your people the tools to succeed inside it.

The framework outlined in Work that Counts draws on examples from teams he has worked with at the world's most cutting edge, disruptive companies, and provides practical solutions to the problems that hold people back in nearly every organization. Among other crucial skills, you'll learn:

• How a team leader can hold team members accountable without micromanaging - and what team members need to do concurrently to earn the team leader's trust
• How to get support for your objectives from other teams, even when they don't report to you or your division or your business unit
• How to partner with others, within your team and on other teams, to achieve the results you want

Work that Counts is a commonsense yet groundbreaking guide, filled with assessments and real-world examples that will empower organizations to make the most of their people and become more than the sum of their parts.

This audiobook includes a downloadable PDF of evaluations and additional resources from the book.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 Richard Lee (P)2020 Penguin Audio

Critic reviews

“The concepts and message in Work That Counts are spot on! Richard nails what is required to drive healthy change and performance in organizations of all sizes. This book is a great resource for top leaders and their teams.” (John Donahoe, CEO, Nike; former CEO, eBay, Bain & Company, and Service Now)

“Take out your highlighter. Dog-ear this book. Open your planner. Turn ahas into commitments. You are now sitting at the feet of someone who can help you change your relationships, teams, and organizations for good. He has done so with mine.” (Joseph Grenny, coauthor of Crucial Conversations, Crucial Accountability, and Influencer)

“When Richard Lee brought Crucial Conversations into Google, it revolutionized my understanding of common workplace interactions, and became required reading for all members of my team several years ago. Work That Counts has the same potential to transform how individuals and leaders work. In Richard’s inimitable way, Work That Counts walks the reader through the theory and practice of helping people work together efficiently and effectively. Everyone working in a team environment (that is, all of us!) can now take concrete steps to make both themselves and those around them more productive and more effective." (Benjamin Treynor Sloss, engineering vice president, Google)