Verhandeln
Die neue Erfolgsmethode aus Harvard
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Narrated by:
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Jack Nasher
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By:
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Daniel Shapiro
About this listen
Die nächste Stufe der Harvard-Verhandlung
Ob politische Konflikte, knirschende Geschäftsbeziehungen oder scheiternde Ehen: Daniel Shapiro, Gründer und Direktor des Harvard International Negotiation Program, stellt in seinem Buch eine bahnbrechende neue Methode vor, Gräben durch Verhandlung zu überwinden. Konfliktlösung gelingt nur dann, so Shapiro, wenn wir wissen, dass es neben rationalen und emotionalen Differenzen im Kern um Identität geht. Um die eigene und die des anderen. Beim Verhandeln geht es auch um Glaubenssätze, Rituale, Loyalitäten, Werte und Prägungen. Wenn diese verletzt werden, sind Probleme programmiert.
Shapiro erklärt uns die Mechanismen und Eskalationsstufen in menschlicher Beziehungen und zeigt praxisnah, wie wir Verhandlungen erfolgreich führen und dabei Konflikte nicht nur lösen, sondern diesen auch vorbeugen.
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