Showing results by narrator "Timothy Andres Pabon" in All Categories

In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".

Matthew Daley is a Manhattan corporate lawyer at the top of his game. As the first defense attorney on call to get pharmaceutical companies out of trouble, Matt is rising in the judicial system exactly as he planned. Until his sister dies of a heroin overdose. Now, torn between conscience and career, the newly minted law partner faces a critical choice: Defend the very companies that manufactured the addictive drugs, or give up his fiancée and his hard-won dream job to fight for justice in his sister’s name.

In this profoundly important reassessment of constitutional interpretation, the eminent legal philosopher Hadley Arkes argues that "originalism" alone is an inadequate answer to the judicial activism of the left. Without recourse to "mere Natural Law"—the moral principles knowable by all—our legal and constitutional system is doomed to incoherence. Brilliant in its analysis, essential in its argument, Mere Natural Law is a must-listen for everyone who cares about the Constitution, morality, and the rule of law.

Data. It's the benchmark that informs corporate projections, decision-making, and analysis. But, why do many organizations that see themselves as data-driven fail to thrive? In Leading with AI and Analytics, two renowned experts from the Kellogg School of Management show business leaders how to transform their organization to become evidence-driven, which leads to real, measurable changes that can help propel their companies to the top of their industries.

While many histories of Christian worship exist, this project undertakes a task both more focused and more urgent. Rather than survey the whole history of the Christian church, it focuses on the formative period between the first and fifth centuries CE, when so many of the understandings and patterns of Christian worship came to be. And rather than include such developments as the monastic hours of prayer and the history of ordination, the authors deal primarily with those aspects of worship that recur on a weekly or regular basis: preaching, Eucharist, and baptism.

Even though he's got 3.5 million copies of books in print, Pastor Robert Morgan writes only one short fiction story each year - an original work he shares with his church on Christmas Eve. Now with a fresh new cover and six new stories, the entire collection of 12 is available in this beautiful volume. Beginning is a foreword by David Jeremiah, followed by adventures that evoke the splendor and love found at the manger over 2000 years ago.

Father of modern management, social commentator, and preeminent business philosopher Peter F. Drucker analyzed economics and society for more than 60 years. Now, for listeners everywhere who are concerned with the ways that management practices and principles affect the performance of organizations, individuals, and society, there is The Essential Drucker - an invaluable compilation of essential materials from the works of a management legend.

In this culmination of his highly acclaimed Cultural Liturgies project, James K. A. Smith examines politics through the lens of liturgy. What if, he asks, citizens are not only thinkers or believers but also lovers? Smith explores how our analysis of political institutions would look different if we viewed them as incubators of love-shaping practices—not merely governing us but forming what we love.

L. Michael Morales examines the key elements of three major redemption movements in Scripture: the exodus out of Egypt, the second exodus foretold by the prophets, and the new exodus accomplished by Jesus Christ. We discover how the blood of a Passover lamb helps us grasp the significance of Jesus' death on the cross, how the Lord's defeat of Pharaoh foreshadowed Jesus' victory over Satan, how Israel's exodus out of Egypt unfolds the meaning of the resurrection, and much more.

In 2035, the southwestern United States is ravaged by drought, reeling from an environmental catastrophe that has left the landscape a chaotic, depleted ruin. California, still viably inhabitable due to its oppressive social controls, marshals state-of-the-art surveillance technology and totalitarian policies to preserve its fragile hold on rapidly dwindling resources and an increasingly unsettled population.

In One Vote Away, you will discover how often the high court decisions that affect your life have been decided by just one vote. One vote preserves your right to speak freely, to bear arms, and to exercise your faith. One vote will determine whether your children enjoy their full inheritance as American citizens.

Failing out of college wasn't on my dream board. Neither was getting knocked up. Just the same, here I am, ready to start another year at Rake Forge University, pregnant and currently homeless. And it looks like I'm not the only one who's returned. Juan Hernandez, my sister's best friend, saunters through campus with that granite jaw and those raven strands of hair kissing his brow, his whiskey eyes searing everyone to ash. I've avoided him for months, but the second he sees me, the jig is up.

The victims are the most popular girls in school, each murdered and arranged in a grim fairy-tale tableau. To find the killer, rookie detective Callum Pederson has gone undercover where the Princes hold court. He’s found enough secrets among the bros to bring them in for questioning - but he could very well get lost in the games the Princes play.

T. R. Fehrenbach brilliantly delineates the contrasts and conflicts between the many Mexicos, unraveling the history while weaving a fascinating tapestry of beauty and brutality: the Amerindians, who wrought from the vulnerable land a great indigenous Meso-American civilization by the first millennium BC; the successive reigns of Olmec, Maya, Toltec, and Mexic masters, who ruled through an admirably efficient bureaucracy and the power of the priests, propitiating the capricious gods with human sacrifices; the Spanish conquistadors, and much more.

Default is the riveting story of Argentina's sovereign debt drama, which reveals the obscure inner workings of sovereign debt restructuring. This detailed case study describes the intense fight over the role of the IMF in Argentina's 2005 debt restructuring and the ensuing bitter decade of litigation with holdout creditors, demonstrating that outcomes for sovereign debt are determined by a complex interplay between financial markets, governments, the IMF, the press, and the courts.

For nearly 20 years, sleep-deprived Americans have found natural, drug-free relief from insomnia with the help of Dr. Gregg D. Jacobs' Say Good Night to Insomnia. In this updated edition, Jacobs surveys the limitations and dangers of the new generation of sleeping pills, dispels misleading and confusing claims about sleep and health, and shares cutting-edge research on insomnia that proves his approach is more effective than sleeping pills.

If you want to lose weight, if you want to be fitter and stronger than ever before, The 22-Day Revolution is your solution. Founded on the principle that it takes 21 days to make or break a habit, The 22-Day Revolution is an accessible plan for anyone seeking to lose weight, to reverse serious health concerns, or seeking a healthier lifestyle.

One day a few years ago, 300 migrants were kidnapped between the remote desert towns of Altar, Mexico, and Sasabe, Arizona. A local priest got 120 released, many with broken ankles and other marks of abuse, but the rest vanished. Óscar Martinez, a young writer from El Salvador, was in Altar soon after the abduction, and his account of the migrant disappearances is only one of the harrowing stories he garnered from two years spent traveling up and down the migrant trail from Central America and across the US border.

Winner of three book awards, The Lavender Scare masterfully traces the origins of contemporary sexual politics to Cold War hysteria over national security. Drawing on newly declassified documents and interviews with former government officials, historian David Johnson chronicles how the myth that homosexuals threatened national security determined government policy for decades, ruined thousands of lives, and pushed many to suicide. As Johnson shows, this myth not only outlived McCarthy but, by the 1960s, helped launch a new civil rights struggle.

Ben Lamorte, a seasoned coach and management science expert, provides a structured approach for implementing objectives and key results. This book provides tips and tools that enable you to coach your OKRs clients with confidence. Perfect for external coaches and business mentors looking for a repeatable structure to help their clients succeed with OKRs, The OKRs Field Book is also an indispensable resource for internal coaches looking to support their organization's OKRs program.