Interviewing Users (2nd Edition)
How to Uncover Compelling Insights
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Interviewing Users (2nd Edition)
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Narrado por:
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Brandon Pollock
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In this new and updated edition of the acclaimed classic Interviewing Users, Steve Portigal quickly and effectively dispels the myth that interviewing is trivial. He shows how research studies and logistics can be used to determine concrete goals for a business and takes the listener on a detailed journey into the specifics of interviewing techniques, best practices, fieldwork, documentation, and how to make sense of uncovered data. Then Steve takes the process even further—showing the methods and details behind asking questions—from the words themselves to the interviewer's actions and how they influence an interview. There is even a chapter on making sure that information gleaned from the research study is used by the business in such a way to make it impactful and worthwhile. Oh, and for good measure he throws in information about Research Operations.
But, hey, that's just the nuts and bolts of the book. The truly fun part is Steve's voice and how he portrays this information through amusing anecdotes about his career, fascinating examples from other practitioners, and tips and tricks that only the most experienced UX researchers, like Steve, could come up with. As a nod to the pandemic, he offers ideas for the best way to interview someone remotely, and he also discusses personal bias—how to identify and deal with it so that it doesn't affect interviews.
©2023 Steve Portigal (P)2024 Ascent AudioLos oyentes también disfrutaron...
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Run a Google search for “black girls” - what will you find? “Big Booty” and other sexually explicit terms are likely to come up as top search terms. But, if you type in “white girls”, the results are radically different. The suggested porn sites and un-moderated discussions about “why black women are so sassy” or “why black women are so angry” presents a disturbing portrait of black womanhood in modern society. In Algorithms of Oppression, Safiya Umoja Noble challenges the idea that search engines like Google offer an equal playing field for all forms of ideas, identities, and activities.
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5 out of 5 stars
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Read this book. Tell everyone you know about it.
- De Joshua Daniel-Wariya en 06-06-19
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The Box
- How the Shipping Container Made the World Smaller and the World Economy Bigger
- De: Marc Levinson
- Narrado por: Adam Lofbomm
- Duración: 12 h y 20 m
- Versión completa
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General4.5 out of 5 stars 678
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Narración:4.5 out of 5 stars 550
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Historia4.5 out of 5 stars 553
In April 1956, a refitted oil tanker carried 58 shipping containers from Newark to Houston. From that modest beginning, container shipping developed into a huge industry that made the boom in global trade possible. The Box tells the dramatic story of the container's creation, the decade of struggle before it was widely adopted, and the sweeping economic consequences of the sharp fall in transportation costs that containerization brought about.
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4 out of 5 stars
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Fascinating Topic sometimes lost in minutiae
- De zombie64 en 07-15-14
De: Marc Levinson
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No Place to Hide
- Edward Snowden, the NSA, and the U.S. Surveillance State
- De: Glenn Greenwald
- Narrado por: L. J. Ganser
- Duración: 9 h y 49 m
- Versión completa
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General4.5 out of 5 stars 2,941
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Narración:4.5 out of 5 stars 2,617
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Historia4.5 out of 5 stars 2,611
In May 2013, Glenn Greenwald set out for Hong Kong to meet an anonymous source who claimed to have astonishing evidence of pervasive government spying and insisted on communicating only through heavily encrypted channels. That source turned out to be the 29-year-old NSA contractor Edward Snowden, and his revelations about the agency’s widespread, systemic overreach proved to be some of the most explosive and consequential news in recent history, triggering a fierce debate over national security....
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3 out of 5 stars
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Best Read in Print Format
- De Alfredo Ramirez en 11-22-14
De: Glenn Greenwald
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Engineers of Victory
- The Problem Solvers Who Turned the Tide in the Second World War
- De: Paul Kennedy
- Narrado por: Stephen Hoye
- Duración: 16 h y 8 m
- Versión completa
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General4 out of 5 stars 164
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Narración:4 out of 5 stars 139
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Historia4 out of 5 stars 141
Paul Kennedy, award-winning author of The Rise and Fall of the Great Powers and one of today’s most renowned historians, now provides a new and unique look at how World War II was won. Engineers of Victory is a fascinating nuts-and-bolts account of the strategic factors that led to Allied victory. Kennedy reveals how the leaders’ grand strategy was carried out by the ordinary soldiers, scientists, engineers, and businessmen responsible for realizing their commanders’ visions of success.
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2 out of 5 stars
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Misleading title
- De Thomas en 04-10-14
De: Paul Kennedy
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This Is Not a Game with Marc Fennell
- De: Marc Fennell
- Narrado por: Marc Fennell
- Duración: 3 h y 19 m
- Versión completa
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General4.5 out of 5 stars 164
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Narración:4.5 out of 5 stars 151
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Historia4.5 out of 5 stars 151
This Is Not a Game is the extraordinary untold story of the internet’s first conspiracy theory, the legend of Ong’s Hat. Marc Fennell will dive deep into a previously unexplored world of tech hippies, eccentric web subcultures and simmering paranoia, uncovering how this tongue-in-cheek artistic experiment backfired on its creator and went on to influence much of what’s wrong with the internet today.
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5 out of 5 stars
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WOW!
- De pondo en 05-09-24
De: Marc Fennell
Las personas que vieron esto también vieron...
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Impro
- Improvisation and the Theatre
- De: Keith Johnstone
- Narrado por: William Reay
- Duración: 8 h y 54 m
- Versión completa
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General4.5 out of 5 stars 39
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Narración:5 out of 5 stars 30
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Historia4.5 out of 5 stars 30
Divided into four sections - Status, Spontaneity, Narrative Skills, and Masks and Trance - and arranged more or less in the order a group might approach them, the audiobook sets out the specific techniques and exercises which Johnstone has himself found most useful and most stimulating. The result is both an audiobook of ideas and a fascinating exploration of the nature of spontaneous creativity.
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5 out of 5 stars
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Excellent Resource for improvisational theater
- De Robert Mann en 03-11-21
De: Keith Johnstone
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Writing Is Designing
- Words and the User Experience
- De: Michael J. Metts, Andy Welfle, Sara Wachter-Boettcher - foreword
- Narrado por: William Sarris
- Duración: 4 h y 41 m
- Versión completa
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General0 out of 5 stars 0
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Narración:0 out of 5 stars 0
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Historia0 out of 5 stars 0
Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn't even exist. Words make software human-centered, and require just as much thought as the branding and code.
De: Michael J. Metts, y otros
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User Story Mapping
- Discover the Whole Story, Build the Right Product
- De: Jeff Patton, Peter Economy - foreword
- Narrado por: Roy McCrerey
- Duración: 8 h y 19 m
- Versión completa
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General4.5 out of 5 stars 137
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Narración:4.5 out of 5 stars 117
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Historia4.5 out of 5 stars 117
User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why.
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2 out of 5 stars
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Straw man arguments and handwaving
- De Amazon Customer en 01-02-22
De: Jeff Patton, y otros
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UX Research
- Practical Techniques for Designing Better Products
- De: Brad Nunnally, David Farkas
- Narrado por: Charlie Krone
- Duración: 5 h y 14 m
- Versión completa
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General4 out of 5 stars 25
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Narración:4 out of 5 stars 20
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Historia4 out of 5 stars 20
One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. But anyone can conduct product research. With this quick reference guide, you’ll learn a common language and set of tools to help you carry out research in an informed and productive manner.
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5 out of 5 stars
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Excellent Overview of UX Research
- De Rob Stern en 02-16-22
De: Brad Nunnally, y otros
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The Looming Tower
- Al-Qaeda and the Road to 9/11
- De: Lawrence Wright
- Narrado por: Lawrence Wright
- Duración: 16 h y 31 m
- Versión completa
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General4.5 out of 5 stars 2,182
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Narración:4.5 out of 5 stars 1,889
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Historia5 out of 5 stars 1,875
A sweeping narrative history of the events leading to 9/11, a groundbreaking look at the people and ideas, the terrorist plans and the Western intelligence failures that culminated in the assault on America. Lawrence Wright's remarkable book is based on five years of research and hundreds of interviews that he conducted in Egypt, Saudi Arabia, Pakistan, Afghanistan, Sudan, England, France, Germany, Spain, and the United States.
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5 out of 5 stars
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Supremely thorough and interesting
- De Josh en 10-05-17
De: Lawrence Wright
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The User Experience Team of One (2nd Edition)
- A Research and Design Survival Guide
- De: Leah Buley, Joe Natoli, Jesse James Garrett - foreword
- Narrado por: Marnye Young
- Duración: 8 h y 38 m
- Versión completa
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General5 out of 5 stars 3
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Narración:5 out of 5 stars 3
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Historia5 out of 5 stars 3
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
De: Leah Buley, y otros
-
Impro
- Improvisation and the Theatre
- De: Keith Johnstone
- Narrado por: William Reay
- Duración: 8 h y 54 m
- Versión completa
-
General4.5 out of 5 stars 39
-
Narración:5 out of 5 stars 30
-
Historia4.5 out of 5 stars 30
Divided into four sections - Status, Spontaneity, Narrative Skills, and Masks and Trance - and arranged more or less in the order a group might approach them, the audiobook sets out the specific techniques and exercises which Johnstone has himself found most useful and most stimulating. The result is both an audiobook of ideas and a fascinating exploration of the nature of spontaneous creativity.
-
5 out of 5 stars
-
Excellent Resource for improvisational theater
- De Robert Mann en 03-11-21
De: Keith Johnstone
-
Writing Is Designing
- Words and the User Experience
- De: Michael J. Metts, Andy Welfle, Sara Wachter-Boettcher - foreword
- Narrado por: William Sarris
- Duración: 4 h y 41 m
- Versión completa
-
General0 out of 5 stars 0
-
Narración:0 out of 5 stars 0
-
Historia0 out of 5 stars 0
Without words, apps would be an unusable jumble of shapes and icons, while voice interfaces and chatbots wouldn't even exist. Words make software human-centered, and require just as much thought as the branding and code.
De: Michael J. Metts, y otros
-
User Story Mapping
- Discover the Whole Story, Build the Right Product
- De: Jeff Patton, Peter Economy - foreword
- Narrado por: Roy McCrerey
- Duración: 8 h y 19 m
- Versión completa
-
General4.5 out of 5 stars 137
-
Narración:4.5 out of 5 stars 117
-
Historia4.5 out of 5 stars 117
User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why.
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2 out of 5 stars
-
Straw man arguments and handwaving
- De Amazon Customer en 01-02-22
De: Jeff Patton, y otros
-
UX Research
- Practical Techniques for Designing Better Products
- De: Brad Nunnally, David Farkas
- Narrado por: Charlie Krone
- Duración: 5 h y 14 m
- Versión completa
-
General4 out of 5 stars 25
-
Narración:4 out of 5 stars 20
-
Historia4 out of 5 stars 20
One key responsibility of product designers and UX practitioners is to conduct formal and informal research to clarify design decisions and business needs. But there’s often mystery around product research, with the feeling that you need to be a research Zen master to gather anything useful. But anyone can conduct product research. With this quick reference guide, you’ll learn a common language and set of tools to help you carry out research in an informed and productive manner.
-
5 out of 5 stars
-
Excellent Overview of UX Research
- De Rob Stern en 02-16-22
De: Brad Nunnally, y otros
-
The Looming Tower
- Al-Qaeda and the Road to 9/11
- De: Lawrence Wright
- Narrado por: Lawrence Wright
- Duración: 16 h y 31 m
- Versión completa
-
General4.5 out of 5 stars 2,182
-
Narración:4.5 out of 5 stars 1,889
-
Historia5 out of 5 stars 1,875
A sweeping narrative history of the events leading to 9/11, a groundbreaking look at the people and ideas, the terrorist plans and the Western intelligence failures that culminated in the assault on America. Lawrence Wright's remarkable book is based on five years of research and hundreds of interviews that he conducted in Egypt, Saudi Arabia, Pakistan, Afghanistan, Sudan, England, France, Germany, Spain, and the United States.
-
5 out of 5 stars
-
Supremely thorough and interesting
- De Josh en 10-05-17
De: Lawrence Wright
-
The User Experience Team of One (2nd Edition)
- A Research and Design Survival Guide
- De: Leah Buley, Joe Natoli, Jesse James Garrett - foreword
- Narrado por: Marnye Young
- Duración: 8 h y 38 m
- Versión completa
-
General5 out of 5 stars 3
-
Narración:5 out of 5 stars 3
-
Historia5 out of 5 stars 3
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
De: Leah Buley, y otros