You Don't Know What You Don't Know HVAC

A No-Nonsense Guide to Asking the Right Questions

By: Thomas Platania

Narrated by: Jacob Sorgen

In this world, we often find ourselves at the mercy of those who we assume know more than us. This can cost us time, money, energy, and even our health. Arm yourself with the information you need and the questions you should be asking to protect yourself and to make sure that you get exactly what you need when you need it.

Heating and air conditioning systems run on simple principles, and ignorance of those can cost you more than you can dream! This audiobook gives you the tools to empower yourself so you will never again have to blindly trust what others are telling you and you can troubleshoot minor problems yourself.

©2019 Thomas V. Platania, Jr. (P)2019 Thomas V. Platania, Jr.

Lacks basics/plan/questions to hire HVAC companies

Insightful BUT didn't provide "questions"/roadmap to properly interview/hire HVAC-companies. Great overall sales-pitch to hire procalcs.

You don’t know what you don’t know HVAC

Excellent information! Well read. A green if your in the industry. I just finished listening to it and I’m going to listen to it right away again.

good for home owners and company CSR

I liked it, as a business owner in the hvac industry, the Information could also relate to the CSR of the company to get a broad base knowledge of what customers might ask. they could use for qualifying questions on the initial estimate phone call. Someone new to the service dept. when a lot of these questions are asked on a daily occurance.

Informative but painful to listen to at times

The “how often should I change my filter” part did me in. I mean, I listened through to the end, but only after a fight with my better conscience. Hats off to the author for getting where he is, but it is really difficult listening to people self-promoting while acting as if they aren’t self-promoting.

30%info and 70%sales pitch

mostly a sales pitch, some useful information. because I'm looking for information and lots of places this did help me a little bit but the sales pitch was annoying I would have been okay with a sales pitch in the front and in the end but there's a sales pitch throughout the whole thing in fact most of the book was a sales pitch

repetitive

information repeated, very basic. To far generalized. not what I expected. almost as if I paid for advertisement of a product.

great read

loved it. was so easy to listen too. so much good information and well presented.

This book is pushing the authors product.

I have 23 years in the industry and can tell you this is written with the sole purpose of knocking HVAC traditions and know to work procedures to sell his load calc program that is mentioned over and over. a load calc is standard in a design of a mechanical system.

It's really just a pat on his own back. Every trade has people that don't do it properly, he makes it sound like all install company are hacks. just not true.

lame duck

no actual info. not worth the time or money. the guy just wanted to write a book, which is fine. I was hoping for some actual usable insights into the hvac business.

Bad title

This book is bad, first, is for home owners not contractors, CHANGE THE TITLE, to home owners!
Is the must boring book I started to listen and close it right away. Wasn’t worth it of my money.