Topgrading, 3rd Edition
The Proven Hiring and Promoting Method That Turbocharges Company Performance
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Narrated by:
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Erik Synnestvedt
About this listen
Great companies, large and small, rise or fall because of their talent: The more high performers on your team, the more successful your organization will be. Of course, that’s easier said than done. Research shows that only about 25% of all new hires turn out to be high performers. But companies that have used Brad Smart’s Topgrading system over the past two decades have boosted their hiring success rates dramatically - sometimes even to 90%.
Three huge problems account for the typical poor results in hiring: dishonesty (via deceptive résumés), incomplete information (via shallow interviews), and lack of verifiability (via biased references). Topgrading shows how to solve all three problems. Instead of hiring by your gut reactions to résumés and interviews, you can start using a scientifically honed process that compels candidates to be totally honest. Smart, one of the world’s foremost experts on hiring, has personally helped hundreds of companies double, triple, or even quadruple their hiring success rates. His clients have ranged from global giants to small businesses in every field imaginable. Hundreds of thousands of followers have applied the lessons and tools of the first two editions of Topgrading.
The Topgrading system makes hiring easier, faster, and more successful than any other process. And it works at every level, from the front lines to senior management. For the first time in seven years, Smart has fully revised and updated Topgrading with many new tools, techniques, and case studies.
Topgrading isn’t just about hiring and promoting - it’s also about developing talent. It enables leaders to reward their A Players, coach their Bs to become As, and weed out the Cs who are beyond improvement. Many great leaders know that Topgrading works. Find out how it can help your company gain a big competitive advantage.
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The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.
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It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
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Missing Chapter Five
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Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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Incredible testament to the spirit of positive growth and change
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Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
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Over the past decade, Inbound Marketing has changed the way companies earn buyers’ trust and build their brands - through meaningful, helpful content. But with that change comes unprecedented access to information in a few quick keystrokes. Enter the age of the empowered buyer, one who no longer has to rely on a sales rep to research their challenges or learn more about how a company’s offering might fit their needs. Now, with more than 60 percent of purchasing decisions made in the absence of a sales rep, the role of the rep itself has been called into question.
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Should be titled sales and sales management 101
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To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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In late 2003, Peter Drucker invited Jeffrey Krames to his home in Claremont, California, for a rare interview. The 94-year-old Drucker who had amassed an unprecedented body of published work, comprised of many hundreds of thousands of pages, spent a full day sharing his insights from a lifetime of management consulting and writing. This resulting audiobook is a simple guide that distills the essential wisdom from Drucker's considerable body of work.
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Learn From the Master
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People are the problem. They're always the problem. If a business person goes home frustrated, if they talk with their significant other about it, if they lay awake at night stewing about it, inevitably the problem is some person at work - a colleague, subordinate, or boss. Handling people issues is every leader's major headache. It's what takes up the majority of their time and - more important - the bulk of their head space. Every leader can and must develop this most important of all management skills.
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great listen
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In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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If you are a CXer, you have to read/listen to it
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Following the enormous popularity of their bestselling The Carrot Principle, Adrian Gostick and Chester Elton return with a groundbreaking guide to building high-performance teams. The powerful research reported in The Orange Revolution reveals that the true driver of exceptional success for great companies is not a genius CEO....
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In Silicon Valley slang, a "bozo explosion" is what causes a lean, mean, fighting machine of a company to slide into mediocrity. As Guy Kawasaki puts it, "If the two most popular words in your company are partner and strategic, and partner has become a verb, and strategic is used to describe decisions and activities that don't make sense"...then it's time for a reality check.
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The Reality of Reality Check
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What listeners say about Topgrading, 3rd Edition
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Jake b
- 11-01-23
Great Book
Process to hire seems great, a lot of new tips for me. I will be implementing these as soon as possible.
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- Timothy
- 06-18-15
Very self serving
top grading is an excellent idea and practice. the 20% 9f this book that focuses on the what and how of top grading was excellent and worth the read.
the 80% of the book that was extremely self serving, self complimentary, and ego stroking of the author made the book almost unbearable at times. I had to keep telling myself to focus on the positive educational parts and to keep going despite the hours and hours of the author's endless self promotion. Greatly disappointing.
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10 people found this helpful
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- Amazon Customer
- 01-31-20
Slow book
I got this book as a recommendation from a friend. I am sure the TopGrading method is pretty good, but this book is a thinly veiled advertisement for their company's services and barely tells you how to do the TopGrading method. To be clear it does tell you, but it spends well over 1/2 the book telling you how great the method is before using the last 1/3 of the book to give you a little insight into the process and encourage you to call their company. I am not a customer of theirs, so I cannot comment on that, but my peers do like the company and its services.
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- Perceptitron
- 04-12-24
Good summary Info, but lots of “Selling Past the Close”
Top grading makes sense in most scenarios and I got value from the 12 steps but at the expense of a lot of self (and son) promoting and thinly-veiled marketing for consult services. I concur with many of the other reviewers on balance of marketing v content.
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- LarryCU
- 02-23-17
Return On Interviewing - ROI of substantive A's
Common sense fuels a movement. Creating yet another use of Topgrading, our collaborative HR vendor community. The absence of grading-empowered HR software assures that no real investigation into human capital is every achieved. Our HR Tech Alliances community must embrace the real value of Return On Interviewing and the tools of this book.
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- Shane Perrault
- 05-17-23
Game Changer
Profoundly Insightful. A clear fail proof system to help you attract, screen, hire and develop A-Players.
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- Alex Vorobieff
- 05-05-16
A lot of useful information
Book flowed well and even after making its point it had good things to add and the end was worth the read unlike many books that run out of things to say. Yes, there is some repetition but repetition by design.
The only suggestion is that the author do an objective Topgrading of Lincoln's full career before making the purity statement. It would reinforce the message that you don't make judgement on a person's career until you have the full picture not just the headline conventional wisdom.
Small detail, overall great book and concept
Thanks
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- Paul Marston
- 08-25-15
A must listen if you want to Win.
It's a total of epiphany to read Brad's book. If you really want to have the most high functioning team, it is truly possible and reasonable once you read this book.
In the end, Like most genius ideas, it's way simpler than you think.
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- Calin Matei
- 06-30-19
The content is good. The audio is poorly done.
The book is great. But it was hard to listen to because of the ups and downs in the narrator's voice. it seemed like they went back and redid some of the audio and the voice doesn't match. They should have rerecorded entire paragraphs not just words here and there.
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- Reid F Craig III
- 09-30-16
Very tough to follow as an audiobook
Good content, but lots of forms, visualizations, and figures made it though to follow and repetitive-feeling while listening. I eventually stopped listening and bought the print version. Wish I'd saved the Audible credit.
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3 people found this helpful