The FBI Way

Inside the Bureau's Code of Excellence

By: Frank Figliuzzi

Narrated by: Frank Figliuzzi

"A must read for serious leaders at every level." —General Barry R. McCaffrey (Ret.)

The FBI’s former head of counterintelligence reveals the Bureau's field-tested playbook for unlocking individual and organizational excellence, illustrated through dramatic stories from his own storied career

Frank Figliuzzi was the "Keeper of the Code," appointed the FBI’s Chief Inspector by then-Director Robert Mueller. Charged with overseeing sensitive internal inquiries, shooting reviews, and performance audits, he ensured each employee met the Bureau's exacting standards of performance, integrity, and conduct. Now, drawing on his distinguished career, Figliuzzi reveals how the Bureau achieves its extraordinary standard of excellence—from the training of new recruits in "The FBI Way" to the Bureau's rigorous maintenance of its standards up and down the organization. Unafraid to identify FBI execs who erred, he cites them as the exceptions that prove the rule.

All good codes of conduct have one common trait: they reflect the core values of an organization. Individuals, companies, schools, teams, or any group seeking to codify their rules to live by must first establish core values. Figliuzzi has condensed the Bureau’s process of preserving and protecting its core values into what he calls “The Seven C’s”. If you can adapt the concepts of Code, Conservancy, Clarity, Consequences, Compassion, Credibility, and Consistency, you can instill and preserve your values against all threats, internal and external. This is how the FBI does it.

Figliuzzi’s role in the FBI gave him a unique opportunity to study patterns of conduct among high-achieving, ethical individuals and draw conclusions about why, when and how good people sometimes do bad things. Part pulse-pounding memoir, part practical playbook for excellence, The FBI Way shows listeners how to apply the lessons he’s learned to their own lives: in business, management, and personal development.

©2021 Frank Figliuzzi (P)2021 HarperCollins Publishers

My attention was riveted the entire time!

I appreciate the details the author shared relative to how a person is vetted before becoming an agent. I admire the dedication to transparency. I kept having the feeling that I would be very proud to have been chosen to work for the FBI. Well done!

Interesting light listen

I learned some things I didn’t know, author seems likable and a man of integrity. I don’t love “self-help” books but for those who do, this is a good listen.

Completely awesome

I believe a primary, and unique, benefit of audio books is having the author actually present the material. it was clear in Mr Figliuzzi's presentation what was humorous, serious, sad, and important. And then there is pride, pride of Frank's incredible belief in the FBI's mission, teamwork, and quality of employees but also the listener's/ reader's pride that the FBI is not only there but also running on all cylinders. That the last 20 years has been tumultuous is a huge understatement. It is reassuring that such a professional and dedicated organization is standing in the breach between us and the evil, be they domestic or foreign actors.

FBI culture still sets the bar in law enforcement

Frank Figliuzzi's career brought him full circle and a wealth of experience that he lays out through a creed he calls the FBI Way and is based on the motto and attitude he then illustrates through numerous stories, some national front page stories and others no so much but how they all were handled reflects on the culture of the institution.

Frank is the American Patriot!

Frank is one of my favorite people! I look up to him & what he has done & still doing for our country! I am sure he made his parents so PROUD!!

Enlightening

Informative, learned much about the FBI, WELL PRESENTED and grateful

that we have FBI, THANKS

Cultural integrity of the FBI

I liked his recounting of certain cases illustrating culture based difficult decisions. It renewed my faith in the objectives of the FBI.

Duty, Honor, and Country

I enjoyed listening to Frank Figliuzzi’s story about the FBI way. He talked about the FBI code of integrity, clarity of purpose, protecting American Democracy, our Constitution, and our Country.

Great book

I was pleasantly surprised at the parallels between how I viewed military service, and FBI service.

excellent book on leadership

well written, easy to follow, very relatable. very well done. i hope i can take a page from your book for my organization.