Dealing with People You Can’t Stand, Revised and Expanded Third Edition
How to Bring Out the Best in People at Their Worst
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Dealing with People You Can’t Stand, Revised and Expanded Third Edition
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Narrated by:
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Marlin May
About this listen
The classic guide to bringing out the best in people at their worst - updated with even more can't-standable people!
Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated their global best seller to help you wring positive results from even the most twisted interactions you're likely to experience today.
Learn how to get things done and get along when you're dealing with people who have the uncanny ability to sabotage, derail, and interfere with your plans, needs, and wants. Learn how to:
- Use sophisticated listening techniques to unlock the doors to people' s minds, hearts, and deepest needs
- Apply “take-charge” skills that turn conflict into cooperation by reducing the differences between people
- Transform the destructive behavior of Tanks, Snipers, Know-It-Alls, Whiners, Martyrs, Meddlers, and other difficult types of people
Whether you're dealing with a coworker trying to take credit for your work, a distant family member who knows no personal bounds, or a loud cell-phone talker in line at the grocery store, Dealing with People You Can't Stand gives you the tools for bringing out the best in people at their worst.
©2019 McGraw-Hill Education (P)2012 McGraw Hill-Ascent AudioListeners also enjoyed...
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- Narrated by: David John
- Length: 10 hrs and 47 mins
- Unabridged
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Overall4.5 out of 5 stars 1,303
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Performance4.5 out of 5 stars 1,055
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Story4.5 out of 5 stars 1,054
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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1 out of 5 stars
-
Should be titled "why I hate reds"
- By Dave on 08-24-20
By: Thomas Erikson
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Thanks for the Feedback
- The Science and Art of Receiving Feedback Well
- By: Sheila Heen, Douglas Stone
- Narrated by: Sheila Heen, Douglas Stone
- Length: 9 hrs and 48 mins
- Unabridged
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Overall4.5 out of 5 stars 1,444
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Performance4.5 out of 5 stars 1,203
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Story4.5 out of 5 stars 1,185
The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
-
Poor narration ruins yet another good read
- By WordNerd on 08-25-14
By: Sheila Heen, and others
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Magic Words
- The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence
- By: Tim David
- Narrated by: Walter Dixon
- Length: 3 hrs and 26 mins
- Unabridged
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Overall4.5 out of 5 stars 331
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Performance4.5 out of 5 stars 273
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Story4.5 out of 5 stars 273
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.
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3 out of 5 stars
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Very essential
- By Gerardo A Dada on 01-21-16
By: Tim David
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What Do You Really Want for Your Children?
- By: Dr. Wayne W. Dyer
- Narrated by: Dr. Wayne W. Dyer
- Length: 4 hrs and 12 mins
- Unabridged
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Overall5 out of 5 stars 335
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Performance5 out of 5 stars 285
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Story5 out of 5 stars 282
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
-
5 out of 5 stars
-
Deaply helpful
- By Dominique on 04-28-15
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Instant Influence
- How to Get Anyone to Do Anything - Fast
- By: Michael V. Pantalon
- Narrated by: Walter Dixon
- Length: 6 hrs and 57 mins
- Unabridged
-
Overall4.5 out of 5 stars 150
-
Performance4.5 out of 5 stars 130
-
Story4.5 out of 5 stars 129
What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
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1 out of 5 stars
-
Disappointing
- By Wicked Salty Homes on 05-14-11
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Feeling Good Together
- The Secret to Making Troubled Relationships Work
- By: David D. Burns MD
- Narrated by: Alan Sklar
- Length: 8 hrs and 38 mins
- Unabridged
-
Overall4.5 out of 5 stars 333
-
Performance4.5 out of 5 stars 258
-
Story4.5 out of 5 stars 251
Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.
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5 out of 5 stars
-
Best yet for communications Skills
- By Jeffrey J. Ardo on 03-20-10
-
How to Keep People from Pushing Your Buttons
- By: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrated by: Tom Parks
- Length: 6 hrs and 54 mins
- Unabridged
-
Overall4.5 out of 5 stars 56
-
Performance4.5 out of 5 stars 49
-
Story4.5 out of 5 stars 48
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
-
5 out of 5 stars
-
Watch out for self-inflicted button pushing
- By Marcheta on 02-15-17
By: Albert Ellis Ph.D., and others
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The Kindness Challenge
- Thirty Days to Improve Any Relationship
- By: Shaunti Feldhahn
- Narrated by: Shaunti Feldhahn
- Length: 4 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 277
-
Performance5 out of 5 stars 244
-
Story4.5 out of 5 stars 240
Shaunti Feldhahn helps listeners transform any relationship by making three small changes! In a new approach for Shaunti, this book is a cross between a major research study, a self-help book, and a daily step-by-step habit-building plan. It shows listeners how to apply the surprising relationship insights revealed in her earlier million-copy best sellers, why certain actions matter so much, and a specific 30-day plan on what to do to build a very simple habit that will change any relationship for the better.
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5 out of 5 stars
-
Challenge Accepted!
- By SoS1234 on 01-11-17
By: Shaunti Feldhahn
-
Trust Works!
- Four Keys to Building Lasting Relationships
- By: Ken Blanchard
- Narrated by: Dan Woren
- Length: 2 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 60
-
Performance4.5 out of 5 stars 52
-
Story4.5 out of 5 stars 52
New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.
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3 out of 5 stars
-
Not for me!
- By Michael Perkowski on 11-24-16
By: Ken Blanchard
-
Self-Esteem
- A Proven Program of Cognitive Techniques for Assessing, Improving, and Maintaining Your Self-Esteem
- By: Matthew McKay PhD, Patrick Fanning
- Narrated by: Gillian Vance
- Length: 13 hrs and 53 mins
- Unabridged
-
Overall4.5 out of 5 stars 51
-
Performance4.5 out of 5 stars 35
-
Story4.5 out of 5 stars 35
The much-anticipated fourth edition of the best-selling classic by Matthew McKay, Self-Esteem is the go-to guide for those seeking to increase their sense of self-worth. This fully revised new edition features an innovative application of acceptance and commitment therapy (ACT) to self-esteem and utilizes updated cognitive behavioral therapy (CBT) to help listeners create positive change and thrive.
-
1 out of 5 stars
-
for professionals only
- By Sharon B on 01-12-21
By: Matthew McKay PhD, and others
-
Easier Than You Think
- The Small Changes That Add Up to a World of Difference
- By: Richard Carlson Ph.D.
- Narrated by: Richard Carlson Ph.D.
- Length: 2 hrs and 57 mins
- Unabridged
-
Overall4 out of 5 stars 116
-
Performance4.5 out of 5 stars 68
-
Story4.5 out of 5 stars 68
All of us are looking for practical ways to take control of our lives, whether in our personal relationships, our families, our work, our health, or our future plans. Daily challenges have a way of overwhelming us, making life harder than it needs to be. The good news is that the answers are out there. And they are Easier Than You Think.
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5 out of 5 stars
-
Terrific, uplifting ideas to improve your life.
- By Beth on 07-18-05
-
Love Talk
- Speak Each Other's Language Like You Never Have Before
- By: Dr. Les Parrott, Dr. Leslie Parrott
- Narrated by: Dr. Leslie Parrott, Dr. Les Parrott
- Length: 2 hrs and 39 mins
- Abridged
-
Overall4.5 out of 5 stars 97
-
Performance4.5 out of 5 stars 62
-
Story4.5 out of 5 stars 62
A deep yet simple guide to revolutionizing the romance-building communication every thriving marriage needs. Love Talk is like no other communication book you've ever listened to. The fruit of years of research by two foremost relationship experts (who also happen to be husband and wife), this book forges a new path to the heart of loving conversation. You'll begin by identifying your security need and determining your personal communication style.
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3 out of 5 stars
-
Should Purchase the Book for Assessment Passcode
- By Terassa on 12-29-10
By: Dr. Les Parrott, and others
-
The Chimp Paradox
- The Mind Management Program to Help You Achieve Success, Confidence, and Happiness
- By: Dr. Steve Peters
- Narrated by: Tim Andres Pabon
- Length: 9 hrs and 53 mins
- Unabridged
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Overall4.5 out of 5 stars 393
-
Performance4.5 out of 5 stars 322
-
Story4.5 out of 5 stars 319
Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.
-
5 out of 5 stars
-
The best way to describe this book is it's an Owners Manual for People.
- By Michael on 08-14-15
By: Dr. Steve Peters
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The Curse of the Good Girl
- Raising Authentic Girls with Courage and Confidence
- By: Rachel Simmons
- Narrated by: Christina Moore
- Length: 7 hrs and 47 mins
- Unabridged
-
Overall4 out of 5 stars 72
-
Performance4 out of 5 stars 50
-
Story4 out of 5 stars 51
Rachel Simmons is a New York Times best-selling author and the founding director of the Girls' Leadership Institute. The Curse of the Good Girl looks into the phenomenon of the glass ceiling placed on girls who attempt to live up to the standard of being "good". Simmons then shows how parents can help build girls' self-esteem and give them the strength to pursue their goals.
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5 out of 5 stars
-
Best book for mom's of daughters that I have read
- By Wendy on 05-20-10
By: Rachel Simmons
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- By: Kathleen Kelley Reardon
- Narrated by: Ruth Ann Phimister
- Length: 8 hrs and 7 mins
- Unabridged
-
Overall4.5 out of 5 stars 29
-
Performance4.5 out of 5 stars 26
-
Story4.5 out of 5 stars 26
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
-
5 out of 5 stars
-
This book EXCELLENT!!!
- By Amazon Customer on 01-26-24
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Getting Through to People
- By: Jesse S. Nirenberg
- Narrated by: Jesse S. Nirenberg
- Length: 3 hrs and 10 mins
- Unabridged
-
Overall4.5 out of 5 stars 41
-
Performance4.5 out of 5 stars 33
-
Story4.5 out of 5 stars 31
In Getting Through to People you will discover powerful, proven ways to break through the mental and emotional barriers that obstruct the flow of ideas from one person to another. Over 300,000 people are already using these principles of effective person-to-person communications to enhance their business and personal success.
-
Super You
- Release Your Inner Superhero
- By: Emily Gordon
- Narrated by: Emily Gordon
- Length: 7 hrs and 37 mins
- Unabridged
-
Overall4 out of 5 stars 334
-
Performance4.5 out of 5 stars 303
-
Story4 out of 5 stars 304
Superheroes don't start from glorious beginnings. Their origins are almost always marked by traumatic events that leave them helpless and scared. Batman witnessed his parents' murder. Superman was sent away from his dying planet with no one to guide him as he grew up. Orphaned Catwoman was forced to steal food to survive on the streets of Gotham. What makes these superheroes super is their determination to not be defined by helplessness. They embrace their origins, their flaws, and their mistakes and strive every day to become the best versions of themselves.
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5 out of 5 stars
-
A wonderful book filled with empathy and humanity.
- By Vincent on 10-06-15
By: Emily Gordon
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Talking too much
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Very essential
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Good Framework
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Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactic.
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3 out of 5 stars
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Good lessons, but lacking
- By Matthew Brandsema on 12-29-21
By: Renee Evenson
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The Art of Thinking Clearly
- By: Rolf Dobelli
- Narrated by: Eric Conger
- Length: 7 hrs and 49 mins
- Unabridged
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Overall4.5 out of 5 stars 1,754
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Performance4.5 out of 5 stars 1,456
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Story4.5 out of 5 stars 1,443
A novelist, thinker, and entrepreneur, Rolf Dobelli deftly shows that in order to lead happier, more prosperous lives, we don't need extra cunning, new ideas, shiny gadgets, or more frantic hyperactivity - all we need is less irrationality. Simple, clear, and always surprising, this indispensable audiobook will change the way you think and transform your decision making - at work, at home, every day.
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1 out of 5 stars
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Major Downer
- By Daniel Ales on 01-22-20
By: Rolf Dobelli
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Get to the Point!
- Sharpen Your Message and Make Your Words Matter
- By: Joel Schwartzberg
- Narrated by: Jeff Hoyt
- Length: 1 hr and 53 mins
- Unabridged
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Overall4.5 out of 5 stars 504
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Performance5 out of 5 stars 410
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Story4.5 out of 5 stars 409
In Joel's Schwartzberg's 10-plus years as a strategic communications trainer, the biggest obstacle he's come across - one that connects directly to nervousness, stammering, rambling, and epic fail - is that most speakers and writers don't have a point. They typically have just a title, a theme, a topic, an idea, an assertion, a catchphrase, or even something much less. This book shows you how to identify your point, leverage it, stick to it, and sell it and how to train others to identify and successfully make their own points.
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5 out of 5 stars
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Made me a better communicator.
- By Mr. Davis on 08-15-20
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Verbal Judo, Updated Edition
- The Gentle Art of Persuasion
- By: George J. Thompson PhD, Jerry B. Jenkins, Lee Fjelstad - foreword, and others
- Narrated by: Keith Szarabajka
- Length: 6 hrs and 12 mins
- Unabridged
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Overall4.5 out of 5 stars 5,318
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Performance4.5 out of 5 stars 4,610
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Story4.5 out of 5 stars 4,569
When you react, the event controls you. When you respond, you’re in control. Verbal Judo is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you're talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson's essential handbook has taught people how to communicate more confidently and persuasively in any situation.
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3 out of 5 stars
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Kept thinking it was already started
- By Kim Dushinski on 05-24-17
By: George J. Thompson PhD, and others
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The Power of One More
- The Ultimate Guide to Happiness and Success
- By: Ed Mylett
- Narrated by: Ed Mylett
- Length: 5 hrs and 19 mins
- Unabridged
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Overall5 out of 5 stars 6,429
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Performance5 out of 5 stars 5,645
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Story5 out of 5 stars 5,611
In The Power of One More, renowned keynote speaker and performance expert Ed Mylett draws on thirty years of experience as an entrepreneur and coach to top athletes, entertainers, and business executives to reveal powerful strategies to help you live an extraordinary "one more" life.
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1 out of 5 stars
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If you love cliches....
- By John H on 08-30-22
By: Ed Mylett
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Quiet
- The Power of Introverts in a World That Can't Stop Talking
- By: Susan Cain
- Narrated by: Kathe Mazur
- Length: 10 hrs and 39 mins
- Unabridged
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Overall4.5 out of 5 stars 20,085
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Performance4.5 out of 5 stars 17,201
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Story4.5 out of 5 stars 17,088
At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts—Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak—that we owe many of the great contributions to society.
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5 out of 5 stars
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Thought provoking and Uplifting.... A++++++++!!!!!
- By Theodore on 03-12-12
By: Susan Cain
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Exactly What to Say
- The Magic Words for Influence and Impact
- By: Phil M. Jones
- Narrated by: Phil M. Jones
- Length: 1 hr and 14 mins
- Unabridged
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Overall4.5 out of 5 stars 11,621
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Performance4.5 out of 5 stars 9,758
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Story4.5 out of 5 stars 9,666
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
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4 out of 5 stars
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Handful of Good Scripts
- By A. Yoshida on 05-28-18
By: Phil M. Jones
What listeners say about Dealing with People You Can’t Stand, Revised and Expanded Third Edition
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance4 out of 5 stars
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Story4 out of 5 stars
- Michael Kopa
- 01-04-23
Great book to improve communication skills!
Great book explaining how to speak to people with challenging behaviors and attitudes. Also a great way to see if you have any of these negative behaviors to improve your own communication methods/style. Great to read for someone who supervises/leads teams of people.
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