Successful Adjuster's Playbook
The Secret Skills for Providing the Best Claims Experience (IA Playbook, Book 9)
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Successful Adjuster's Playbook
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Narrado por:
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John Bachmann
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De:
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John Bachmann
Acerca de esta escucha
What does a successful adjuster do? What makes them different from everyone else?
In this book, John Bachmann reveals the secrets of successful claims handling.
Whether you are new to the industry or a veteran, the insights offered will show you how to have satisfied customers and employers.
As the 10th installment in the Insurance Adjuster Playbook series, this book will walk you through,
- Who your customer really is
- How to wow your customers and employers with the Big Three of Claims Customer Experience
- Delivering the Ultimate Claims Experience
- The different roles and influences adjusters have
- Managing stress on the job
- Networking to expand your success
- And much more!
Find and increase your success today by listening to the Successful Adjuster's Playbook and claiming your life.
©2021 Stanley Crew LLC (P)2021 Stanley Crew LLCLos oyentes también disfrutaron...
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Historia4.5 out of 5 stars 67
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master - and Shep Hyken knows the tricks to making it your own. In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game.
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4 out of 5 stars
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Be Amazing or GO Home
- De William Cato en 11-28-24
De: Shep Hyken
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Good in a Room
- How to Sell Yourself (and Your Ideas) and Win Over Any Audience
- De: Stephanie Palmer
- Narrado por: Judith Brackley
- Duración: 6 h y 40 m
- Versión completa
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General4 out of 5 stars 94
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Narración:4 out of 5 stars 73
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Historia4 out of 5 stars 73
Business consultant and former MGM director of creative affairs Stephanie Palmer reveals the techniques used by Hollywood's top writers, producers, and directors to get financing for their projects and explains how you can apply these techniques to be more successful in your own high-stakes meetings.
As Palmer has found, the strategies used to sell yourself and your ideas in Hollywood not only work in other businesses, they often work better.
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2 out of 5 stars
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Much Too General to Be Useful
- De Coldmountain en 05-22-15
De: Stephanie Palmer
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HR on Purpose
- Developing Deliberate People Passion
- De: Steve Browne
- Narrado por: Steve Browne
- Duración: 3 h y 24 m
- Versión completa
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General4.5 out of 5 stars 203
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Narración:4.5 out of 5 stars 171
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Historia4.5 out of 5 stars 171
Can you be in HR for more than 30 years and still be geeked out about it? The answer is yes, you can! HR leader and popular Everyday People blogger Steve Browne takes a fresh look at HR through an engaging assortment of real-life examples, insights, and epiphanies and encourages practitioners to drop the preconceptions of what HR should be and instead look to what HR could be. Listen to this book to rekindle your passion for a field that is vibrant and vital and touch the lives of everyone you encounter with HR on Purpose!
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5 out of 5 stars
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Enjoyable book about the HR profession
- De Rancher en 06-22-19
De: Steve Browne
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Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- De: Jim Camp
- Narrado por: Robert Jordan
- Duración: 7 h y 58 m
- Versión completa
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General4.5 out of 5 stars 1,190
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Narración:5 out of 5 stars 969
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Historia4.5 out of 5 stars 959
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
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5 out of 5 stars
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Thanks Chris Voss!
- De Dennis Hettema en 10-03-20
De: Jim Camp
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The Making of a Manager
- What to Do When Everyone Looks to You
- De: Julie Zhuo
- Narrado por: Karissa Vacker, Julie Zhuo
- Duración: 7 h y 32 m
- Versión completa
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General4.5 out of 5 stars 1,830
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Narración:4.5 out of 5 stars 1,482
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Historia4.5 out of 5 stars 1,474
Having managed dozens of teams spanning tens to hundreds of people, Julie Zhuo knows the most important lesson of all: Great managers are made, not born. The Making of a Manager is a modern field guide packed with everyday examples and transformative insights you need to be the kind of manager you wish you had.
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3 out of 5 stars
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Drink the Facebook Kool Aid
- De Amazon_Customer en 03-29-19
De: Julie Zhuo
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Flipping the Switch
- Unleash the Power of Personal Accountability Using the QBQ!
- De: John G. Miller
- Narrado por: John G. Miller
- Duración: 1 h y 38 m
- Versión completa
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General4.5 out of 5 stars 226
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Narración:5 out of 5 stars 190
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Historia4.5 out of 5 stars 191
In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.
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4 out of 5 stars
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Quick listen
- De Shea en 09-20-23
De: John G. Miller
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The Myth of the Nice Girl
- Achieving a Career You Love Without Becoming a Person You Hate
- De: Fran Hauser, Jodi Lipper
- Narrado por: Fran Hauser
- Duración: 5 h y 51 m
- Versión completa
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General4.5 out of 5 stars 790
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Narración:4.5 out of 5 stars 680
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Historia4.5 out of 5 stars 677
In The Myth of the Nice Girl, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful.
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3 out of 5 stars
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meeeh
- De Cindy blunt en 12-04-18
De: Fran Hauser, y otros
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Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- De: Jack Mitchell
- Narrado por: James Boles
- Duración: 6 h y 4 m
- Versión completa
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General4.5 out of 5 stars 41
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Narración:4.5 out of 5 stars 24
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Historia4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
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5 out of 5 stars
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good book.
- De Chance Woodal en 11-06-22
De: Jack Mitchell
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Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- De: Henry Cloud
- Narrado por: Henry Cloud
- Duración: 7 h y 15 m
- Versión completa
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General5 out of 5 stars 2,608
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Narración:4.5 out of 5 stars 2,222
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Historia4.5 out of 5 stars 2,205
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
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5 out of 5 stars
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A Good One
- De Philips Adeniyi en 03-26-12
De: Henry Cloud
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The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- De: Richard P. Finnegan
- Narrado por: Tim Andres Pabon
- Duración: 3 h y 3 m
- Versión completa
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General4.5 out of 5 stars 40
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Narración:4.5 out of 5 stars 34
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Historia4 out of 5 stars 34
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
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4 out of 5 stars
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Great advice.
- De Kevin L. Jeter en 11-02-18
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Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- De: Thomas Erikson
- Narrado por: David John
- Duración: 10 h y 47 m
- Versión completa
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General4.5 out of 5 stars 1,361
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Narración:4.5 out of 5 stars 1,110
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Historia4.5 out of 5 stars 1,109
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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1 out of 5 stars
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Should be titled "why I hate reds"
- De Dave en 08-24-20
De: Thomas Erikson
Lo que los oyentes dicen sobre Successful Adjuster's Playbook
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- David G.
- 12-04-21
A must read for ANY claims professional!
I have been in claims on the vendor side for nearly two decades now. The principles in this book are a must. Not just for the claims adjuster but for ANYONE interacting with an insured after a loss. John breaks down the make or break of the claims experience into simple practical terms. If you are truly interested in catapulting your career in claim its a MUST READ. These principles will set you apart from your peers. As the more technology is implemented. It is these skills that will become the true commodity of the exceptional claims professional!
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Evelyn
- 03-04-24
A must for all claims professionals.
This was an Excellent book. It’s a great tool for all claims professionals. I Highly recommend!
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Total4 out of 5 stars
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Ejecución4 out of 5 stars
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Historia4 out of 5 stars
- Jason
- 07-08-23
Claims adjusters are in the customer service business
This is an easy listen. The singing is a little hokey, but the content is good. If you have taken Carl Van’s class on adjusting, this is a more condensed version of that content.
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Total3 out of 5 stars
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Ejecución2 out of 5 stars
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Historia2 out of 5 stars
- Crissy3G
- 01-16-23
Missing a chapter!
Hello, I’ve reread this book three times and think it’s great. However the chapter U- Understanding is missing! I only discovered this when I bought the kindle version ne read the kindle as I listened to the audiobook.
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