Healthcare's Path Forward
How Ongoing Crises Are Creating New Standards for Excellence
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Healthcare's Path Forward
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Narrado por:
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Kaipo Schwab
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De:
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Thomas H. Lee
Acerca de esta escucha
From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it.
The goal of healthcare has always been to reduce suffering, but Covid-19 has sharpened and added important nuances to our understanding of what that means. In Healthcare's Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. He reveals how to: build patient trust, starting with their initial internet search; develop a high-reliability culture that eases patient fears; make equity and inclusiveness a cultural norm; actively listen to patients across all channels of communication; and enhance understanding of important issues through AI and other means.
Lee uses data to demonstrate trends and insights into how health systems should respond, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers. This book is a thoughtful, impassioned call to action.
©2023 Press Ganey Associates, Inc. (P)2023 McGraw Hill-Ascent AudioLos oyentes también disfrutaron...
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- De: Karen Martin
- Narrado por: Karen Martin
- Duración: 6 h y 5 m
- Versión completa
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General4.5 out of 5 stars 30
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Narración:4.5 out of 5 stars 28
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Historia4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
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4 out of 5 stars
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Good breadth, shallow depth
- De aochoa19 en 02-09-21
De: Karen Martin
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Organizational Culture and Leadership, Fifth Edition
- De: Edgar H. Schein, Peter Schein
- Narrado por: Noah Michael Levine
- Duración: 12 h y 34 m
- Versión completa
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General4.5 out of 5 stars 120
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Narración:4 out of 5 stars 108
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Historia4 out of 5 stars 107
Organizational Culture and Leadership is the classic reference for managers and students seeking a deeper understanding of the inter-relationship of organizational culture dynamics and leadership. Author Edgar Schein is the 'father' of organizational culture, world-renowned for his expertise and research in the field; in this book, he analyzes and illustrates through cases the abstract concept of culture and shows its importance to the management of organizational change.
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1 out of 5 stars
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Terrible listening experience
- De Ashley en 01-26-19
De: Edgar H. Schein, y otros
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Extreme Teams
- Why Pixar, Netflix, AirBnB, and Other Cutting-Edge Companies Succeed Where Most Fail
- De: Robert Bruce Shaw
- Narrado por: James Foster
- Duración: 7 h y 4 m
- Versión completa
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General4.5 out of 5 stars 70
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Narración:4.5 out of 5 stars 62
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Historia4.5 out of 5 stars 62
Managers want great teams, but most build them around decades-old ideas and practices made popular by companies that have lost their edge. Extreme Teams looks at the new generation of teams driving growth in today's most innovative firms. They do this by doing things differently: hiring the right person instead of the best person; focusing on one priority while leaving room to explore new ideas; creating an environment where people are comfortable dealing with the uncomfortable.
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2 out of 5 stars
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Extreme Blah
- De Blair C en 05-03-18
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No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- De: Cy Wakeman
- Narrado por: Cynthia Farrell
- Duración: 4 h y 45 m
- Versión completa
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General4.5 out of 5 stars 697
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Narración:4.5 out of 5 stars 588
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Historia4.5 out of 5 stars 587
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
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3 out of 5 stars
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It's a good dose of reality, but not enough...
- De Phaethon en 02-25-20
De: Cy Wakeman
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Engine of Impact
- Essentials of Strategic Leadership in the Nonprofit Sector
- De: William F. Meehan III, Kim Starkey Jonker
- Narrado por: C. J. Lengua
- Duración: 7 h y 32 m
- Versión completa
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General4.5 out of 5 stars 45
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Narración:4.5 out of 5 stars 37
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Historia4 out of 5 stars 37
We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.
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4 out of 5 stars
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Must listen for all nonprofit leaders
- De Peter A. Mello en 02-09-19
De: William F. Meehan III, y otros
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The Complete Guide to Mergers and Acquisitions
- Process Tools to Support M&A Integration at Every Level, 3rd Edition
- De: Timothy J. Galpin, Mark Herndon
- Narrado por: Paul Heitsch
- Duración: 10 h y 39 m
- Versión completa
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General3.5 out of 5 stars 10
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Narración:3.5 out of 5 stars 9
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Historia3.5 out of 5 stars 8
Merger and acquisition activity across the globe continues to grow, and is also playing a major role in the development of expanding markets. A well-managed integration effort is essential to success, and failure means a tremendous waste in terms of time and money, as well as the rapid destruction of shareholder value. The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level, Third Edition is an invaluable resource to guide firms in managing M&A integration and maximize the value of their deals.
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2 out of 5 stars
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Sales brochure for the authors
- De J Garner en 04-18-22
De: Timothy J. Galpin, y otros
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The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- De: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrado por: Matthew Dixon, Nick Toman, Rick DeLisi
- Duración: 6 h y 37 m
- Versión completa
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General4.5 out of 5 stars 110
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Narración:4.5 out of 5 stars 89
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Historia4.5 out of 5 stars 88
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
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5 out of 5 stars
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If you are a CXer, you have to read/listen to it
- De Shirley Campbell en 05-26-23
De: Matthew Dixon, y otros
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The Art of War
- De: Sun Tzu
- Narrado por: Aidan Gillen
- Duración: 1 h y 7 m
- Versión completa
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General4.5 out of 5 stars 41,974
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Narración:4.5 out of 5 stars 34,784
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Historia4.5 out of 5 stars 34,365
The 13 chapters of The Art of War, each devoted to one aspect of warfare, were compiled by the high-ranking Chinese military general, strategist, and philosopher Sun-Tzu. In spite of its battlefield specificity, The Art of War has found new life in the modern age, with leaders in fields as wide and far-reaching as world politics, human psychology, and corporate strategy finding valuable insight in its timeworn words.
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5 out of 5 stars
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The actual book The Art of War, not a commentary
- De Nemo71 en 12-31-19
De: Sun Tzu
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The Daily Stoic
- 366 Meditations on Wisdom, Perseverance, and the Art of Living
- De: Ryan Holiday, Stephen Hanselman
- Narrado por: Brian Holsopple
- Duración: 10 h y 6 m
- Versión completa
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General5 out of 5 stars 3,286
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Narración:4.5 out of 5 stars 2,759
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Historia5 out of 5 stars 2,724
Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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2 out of 5 stars
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Not well made as audio
- De Andreas en 12-27-16
De: Ryan Holiday, y otros
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The Mastery of Self
- A Toltec Guide to Personal Freedom
- De: Don Miguel Ruiz Jr.
- Narrado por: Charlie Varon
- Duración: 3 h y 30 m
- Versión completa
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General5 out of 5 stars 4,515
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Narración:5 out of 5 stars 3,753
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Historia5 out of 5 stars 3,733
The ancient Toltecs believed that life, as we perceive it, is a dream. We each live in our own personal dream, and these come together to form the dream of the planet, or the world in which we live. Problems arise when our perception of the dream becomes clouded with negativity, drama, and judgment (of ourselves and others), because it's in these moments of suffering that we have forgotten that we are the architects of our own reality and we have the power to change our dream if we choose.
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5 out of 5 stars
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listen.. .then listen again
- De Casiano en 12-22-16
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My Big TOE: Awakening
- Book One of a Trilogy Unifying Philosophy, Physics, and Metaphysics
- De: Thomas Campbell
- Narrado por: Thomas Campbell
- Duración: 11 h y 11 m
- Versión completa
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General4.5 out of 5 stars 530
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Narración:4.5 out of 5 stars 460
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Historia4.5 out of 5 stars 455
My Big TOE: Awakening, written by a nuclear physicist in the language of contemporary culture, unifies science and philosophy, physics and metaphysics, mind and matter, purpose and meaning, the normal and the paranormal. The entirety of human experience (mind, body, and spirit) including both our objective and subjective worlds is brought together under one seamless scientific understanding.
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2 out of 5 stars
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What a Trip (but to where?)
- De Michael en 11-26-13
De: Thomas Campbell
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The Autobiography of Malcolm X
- As Told to Alex Haley
- De: Malcolm X, Alex Haley
- Narrado por: Laurence Fishburne
- Duración: 16 h y 52 m
- Versión completa
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General5 out of 5 stars 12,679
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Narración:5 out of 5 stars 11,287
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Historia5 out of 5 stars 11,228
Experience a bold take on this classic autobiography as it’s performed by Oscar-nominated Laurence Fishburne. In this searing classic autobiography, originally published in 1965, Malcolm X, the Muslim leader, firebrand, and Black empowerment activist, tells the extraordinary story of his life and the growth of the Human Rights movement. His fascinating perspective on the lies and limitations of the American dream and the inherent racism in a society that denies its non-White citizens the opportunity to dream, gives extraordinary insight into the most urgent issues of our own time.
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4 out of 5 stars
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it's Nearly perfect
- De Kerry en 09-16-20
De: Malcolm X, y otros
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Ho Tactics
- How to MindF**k a Man into Spending, Spoiling, and Sponsoring
- De: G. L. Lambert
- Narrado por: Patrick Stevens
- Duración: 9 h y 12 m
- Versión completa
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General4.5 out of 5 stars 2,108
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Narración:5 out of 5 stars 1,751
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Historia4.5 out of 5 stars 1,736
I have discovered a group of women who refuse to be exploited, are immune to manipulation, and who never settle in the name of love. These ladies know what they want and take what they want by beating men at their own game. Utilizing the secrets exposed in this book, these women gain power, money, and status. Men call them gold diggers, women call them hos, but they call themselves winners. This is the book that society doesn't want you to listen to….
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5 out of 5 stars
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I spent $24,000 in 4 months
- De B.M. en 10-06-18
De: G. L. Lambert
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Weird Scenes Inside the Canyon
- Laurel Canyon, Covert Ops, and the Dark Heart of the Hippie Dream
- De: David McGowan
- Narrado por: Bill Fike
- Duración: 14 h y 2 m
- Versión completa
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General4.5 out of 5 stars 874
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Narración:4.5 out of 5 stars 734
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Historia4 out of 5 stars 738
The very strange but nevertheless true story of the dark underbelly of a 1960s hippie utopia. Laurel Canyon in the 1960s and early 1970s was a magical place where a dizzying array of musical artists congregated to create much of the music that provided the soundtrack to those turbulent times. But there was a dark side to that scene as well. Many didn't make it out alive, and many of those deaths remain shrouded in mystery to this day.
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5 out of 5 stars
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My first review. This book changed me.
- De Robert en 06-30-19
De: David McGowan
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Medieval Myths & Mysteries
- De: Dorsey Armstrong, The Great Courses
- Narrado por: Dorsey Armstrong
- Duración: 5 h y 6 m
- Grabación Original
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General4.5 out of 5 stars 4,986
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Narración:4.5 out of 5 stars 4,418
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Historia4.5 out of 5 stars 4,392
The 10 enlightening (and often humorous) lectures of Medieval Myths and Mysteries will show you how far from the “dark” times of legend these centuries were. Uncover the facts about the Knights Templar. Reveal the truth behind the tales of legendary creatures like the Questing Beast and the unicorn. Trace the events of the Black Death and the ways it altered the world in its wake, and much more. With Professor Armstrong, you will dig deep into the ways that later generations reshaped the narrative of the medieval years and perpetuated the myths.
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3 out of 5 stars
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Interesting, but centered on Britain
- De Ximena en 04-10-20
De: Dorsey Armstrong, y otros
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Helter Skelter
- The True Story of the Manson Murders
- De: Vincent Bugliosi, Curt Gentry
- Narrado por: Scott Brick
- Duración: 26 h y 29 m
- Versión completa
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General4.5 out of 5 stars 10,032
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Narración:4.5 out of 5 stars 8,868
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Historia4.5 out of 5 stars 8,853
Prosecuting attorney in the Manson trial Vincent Bugliosi held a unique insider's position in one of the most baffling and horrifying cases of the 20th century: the cold-blooded Tate-LaBianca murders carried out by Charles Manson and four of his followers. What motivated Manson in his seemingly mindless selection of victims, and what was his hold over the young women who obeyed his orders? Now available for the first time in unabridged audio, the gripping story of this famous and haunting crime is brought to life by acclaimed narrator Scott Brick.
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5 out of 5 stars
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Everything I remembered about the case was wrong..
- De karen en 06-22-12
De: Vincent Bugliosi, y otros
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I Thought It Was Just Me (but it isn’t)
- Telling the Truth about Perfectionism, Inadequacy, and Power
- De: Brené Brown
- Narrado por: Lauren Fortgang
- Duración: 10 h y 44 m
- Versión completa
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General4.5 out of 5 stars 5,929
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Narración:4.5 out of 5 stars 5,045
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Historia4.5 out of 5 stars 4,988
Based on seven years of ground-breaking research and hundreds of interviews, I Thought It Was Just Me shines a long-overdue light on an important truth: Our imperfections are what connect us to each other and to our humanity. Our vulnerabilities are not weaknesses; they are powerful reminders to keep our hearts and minds open to the reality that we're all in this together.
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3 out of 5 stars
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I'm sure its great if you are a mother ....
- De Leslie A Hill en 08-09-11
De: Brené Brown