Difficult Leadership
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- By: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Almost nothing to do with difficult people
- By Amazon Customer on 05-25-18
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release date: 11-29-16
- Language: English
- Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- By: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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Delightfully helpful.
- By SL on 06-18-24
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release date: 07-27-20
- Language: English
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves....
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Difficult Conversations
- How to Discuss What Matters Most
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Abridged
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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Talking too much
- By Carl on 12-18-02
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 5 hrs and 40 mins
- Release date: 07-27-00
- Language: English
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Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety, based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people....
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- By: Marcia Reynolds
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Unabridged
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Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning - to prompt people to think through problems, see situations more strategically, and transcend their limitations. Drawing on recent discoveries in the neuroscience of learning, Reynolds shows how to ask the kinds of questions that short-circuit the brain’s defense mechanisms and habitual thought patterns.
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Powerful guidsnce for dynamic times
- By Brian Dooley on 03-24-16
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The Discomfort Zone
- How Leaders Turn Difficult Conversations Into Breakthroughs
- Narrated by: Karen Saltus
- Length: 4 hrs and 9 mins
- Release date: 10-09-14
- Language: English
- Top leadership coach Marcia Reynolds offers a model for using the Discomfort Zone - the moment when the mind is most open to learning....
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How to Shine in Difficult Management Situations
- By: Briefings Media Group
- Length: 21 mins
- Unabridged
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How you handle difficult situations in your workplace can determine whether your employees - and your boss - see you as an effective manager, or an average one who wilts under pressure. This program teaches powerful yet easy-to-remember methods for solving your toughest management challenges. Suitable for managers and supervisors.
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How to Shine in Difficult Management Situations
- Length: 21 mins
- Release date: 05-29-09
- Language: English
- How you handle difficult situations in your workplace can determine whether your employees - and your boss - see you as an effective manager, or an average one who wilts under pressure....
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton Ph.D.
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Abridged
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"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.
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okay, I get it
- By David on 02-16-08
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert Sutton
- Length: 2 hrs and 59 mins
- Release date: 02-22-07
- Language: English
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In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Skip it
- By Tim on 01-12-22
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 05-28-19
- Language: English
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create....
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Crossing the Desert
- The Power of Embracing Life's Difficult Journeys
- By: Payam Zamani
- Narrated by: Nas Mehdi
- Length: 10 hrs and 14 mins
- Unabridged
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In the summer of 1987, Payam Zamani fled Iran. As a member of the Baha'i Faith, he had already survived years of religious persecution at the hands of Islamic fundamentalists. Taking the only path available to him, he escaped to Pakistan through the Emptiness Desert: a harrowing five-day trek through one of the hottest, driest, and most hostile regions on the planet. Twelve years later, he and his brother set records when the company they founded hit a $1.2 billion valuation on Wall Street.
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Crossing the Desert
- The Power of Embracing Life's Difficult Journeys
- Narrated by: Nas Mehdi
- Length: 10 hrs and 14 mins
- Release date: 06-18-24
- Language: English
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At the age of 16, he escaped persecution and made his way to America as a refugee. At 28, he secured a billion-dollar IPO. Today, he's redefining what it means to be an entrepreneur by building a new model of capitalism.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- By: Karin Hurt, David Dye
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Unabridged
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In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Release date: 05-14-24
- Language: English
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It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- By: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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I love it, will hear again! gives you structure!
- By HonestBuyer on 03-13-24
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release date: 04-11-23
- Language: English
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative....
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Can We Talk?
- Seven Principles for Managing Difficult Conversations at Work
- By: Roberta Chinsky Matuson
- Narrated by: Sara Sheckells
- Length: 8 hrs and 11 mins
- Unabridged
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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored. The key to solving this problem starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful conversation, Can We Talk? outlines what each contributor needs to do to achieve the best possible result.
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Can We Talk?
- Seven Principles for Managing Difficult Conversations at Work
- Narrated by: Sara Sheckells
- Length: 8 hrs and 11 mins
- Release date: 09-28-21
- Language: English
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Having difficult conversations at work is a necessary discomfort. Instead of avoiding these conversations with your boss, colleagues, or direct reports, you need a strategy that won't leave you feeling like you were being talked at or ignored....
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Dealing With Difficult People
- By: Change Masters Leadership Communications Success Series
- Narrated by: Carol Ann Keers
- Length: 14 mins
- Unabridged
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You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.
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rip off
- By Anonymous User on 02-06-08
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Dealing With Difficult People
- Narrated by: Carol Ann Keers
- Length: 14 mins
- Release date: 10-31-07
- Language: English
- You have to deal with difficult people all the time including whiners and bullies. Get some perspectives on how to deal with them more effectively....
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- By: Stephen R. Covey
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Unabridged
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A legacy work from the multimillion copy best-selling author of The 7 Habits of Highly Effective People - hailed as the #1 Most Influential Business Book of the Twentieth Century - The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving.
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Good So Far Except for the Narrator
- By Matthew on 07-20-13
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The 3rd Alternative
- Solving Life's Most Difficult Problems
- Narrated by: Dr. Breck England
- Length: 16 hrs and 52 mins
- Release date: 01-31-12
- Language: English
- The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving....
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Taking Conversations from Difficult to Doable
- 3 Models to Master Tough Conversations
- By: Lynne Cunningham
- Narrated by: Romy Northlinger
- Length: 4 hrs and 15 mins
- Unabridged
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You can master the art of tough conversations. This book shows you how. Have you ever dreaded holding a tough but necessary conversation with an employee, coworker, or boss? Do you put off such conversations far too long? Have you ever launched into a difficult conversation unprepared, only to have the interaction spiral out of control?
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Taking Conversations from Difficult to Doable
- 3 Models to Master Tough Conversations
- Narrated by: Romy Northlinger
- Length: 4 hrs and 15 mins
- Release date: 08-22-16
- Language: English
- You can master the art of tough conversations. This book shows you how....
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Difficult Situations
- How to Turn Arguments into Victories - Maxwell's Leadership Series
- By: Christopher Maxwell
- Narrated by: Todd Barsness
- Length: 21 mins
- Unabridged
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Imagine yourself having a tough conversation with your boss that you've been putting off for months...now imagine being in total control of the situation. You are in control of your emotions (even when he or she isn't) and you are easily swaying your boss to your side of the argument. And now imagine that this daydream is a reality. This audiobook will make you the master of your own destiny. It will allow you to get through all the difficult conversations in your life easily and effortlessly.
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Short, sweet and concise
- By Eli on 02-12-16
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Difficult Situations
- How to Turn Arguments into Victories - Maxwell's Leadership Series
- Narrated by: Todd Barsness
- Length: 21 mins
- Release date: 10-24-12
- Language: English
- Imagine yourself having a tough conversation with your boss that you've been putting off for months...now imagine being in total control of the situation....
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- By: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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struggled
- By Mcc on 03-17-18
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release date: 12-28-17
- Language: English
- Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers....
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- By: Caden Burke
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Unabridged
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Are you a new manager or struggling to get your employees on track? Are you struggling to get your people motivated, or not sure what it takes to push them to be high performers? How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps.
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How to Manage People
- 7 Easy Steps to Master Management Skills, Managing Difficult Employees, Delegation & Team Management (Leadership Skills, Book 2)
- Narrated by: Gavin Burns
- Length: 1 hr and 8 mins
- Release date: 09-21-23
- Language: English
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How to Manage People is a great guide to help you make a move from being the boss to being someone your people admire and respect. Leading people can be a complex and daunting task, but those complexities are broken down into seven easy and actionable steps....
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- By: Nick Robinson
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Unabridged
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Release date: 01-30-24
- Language: English
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively....
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MI-Lead
- A Leader’s Guide for Difficult Conversations
- By: Elizabeth Jenkins, Brian Kersh, Jason Wilcox
- Narrated by: Virtual Voice
- Length: 2 hrs and 26 mins
- Unabridged
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Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the following questions: How do I manage difficult team member behaviors? Where does taking disciplinary action fit in? When should I just fire my employee? Through many rewarding discussions with leaders, we have had the opportunity to really challenge the notion of “difficult team members”. MI-Lead: A Leader’s Guide for Difficult Conversations serves as a supplement to book one on MI-Lead, Motivational Interviewing for Leadership: MI-Lead, and ...
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MI-Lead
- A Leader’s Guide for Difficult Conversations
- Narrated by: Virtual Voice
- Length: 2 hrs and 26 mins
- Release date: 03-09-24
- Language: English
- Effective leadership can be challenging, especially when addressing problematic behaviors with team members. Leaders often struggle with the ...
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MANAGING CHAOS ... embrace it living the power of NOW
- A Modern Warrior's Journey as a practical spiritual guide to being yourself
- By: JD James
- Narrated by: Virtual Voice
- Length: 2 hrs and 27 mins
- Unabridged
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Warriors Manage Chaos by accepting and embracing unexpected opportunities and solutions arising, like the Phoenix, from deep in one’s soul. A practical no platitude spirituality road map guide to learning to be yourself! Too often fear freezes us from actively engaging in the problem. One can change this by thinking and acting like a Warrior. Only by knowing oneself can you live in the Now. This requires seeing your life situations through clear vision represented by Shiva’s Third Eye. This changes your perspective and range of options from passive indecision to active determination. ...
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MANAGING CHAOS ... embrace it living the power of NOW
- A Modern Warrior's Journey as a practical spiritual guide to being yourself
- Narrated by: Virtual Voice
- Length: 2 hrs and 27 mins
- Release date: 02-22-24
- Language: English
- Warriors Manage Chaos by accepting and embracing unexpected opportunities and solutions arising, like the Phoenix, from deep in one’s soul. A ...
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