Dealing with Difficult People
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Dealing with Difficult People
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Narrated by:
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Timothy Andrés Pabon
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By:
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Roy Lilley
About this listen
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create.
Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides brand new summary points for each chapter and the tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
©2002, 2013, 2016 by Roy Lilley. (P)2019 Brilliance Publishing, Inc., all rights reserved.Listeners also enjoyed...
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By cutting out the noise and providing a clear and proven plan, this road map helps even brand-new entrepreneurs make decisions quickly, get their product up for sale, and launch it to a crowd that is ready and waiting to buy. This one-year plan will guide you through the three stages to your first $1 million: the Grind (months 0-4), the Growth (months 5-8), and the Gold (months 9-12). If your goal is to be a full-time entrepreneur, get ready for one chaotic, stressful, and rewarding year. If you have the guts to complete it, you will be the proud owner of a million-dollar business.
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4 out of 5 stars
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Good, but a Little Misleading
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The 5 Second Rule
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Overall4.5 out of 5 stars 51,379
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Performance4.5 out of 5 stars 44,710
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Story4.5 out of 5 stars 44,373
How to enrich your life and destroy doubt in five seconds. Throughout your life, you've had parents, coaches, teachers, friends, and mentors who have pushed you to be better than your excuses and bigger than your fears. What if the secret to having the confidence and courage to enrich your life and work is simply knowing how to push yourself?
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3 out of 5 stars
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I turned it off after an hour.
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The Daily Stoic
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Overall5 out of 5 stars 3,228
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Performance4.5 out of 5 stars 2,709
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Story5 out of 5 stars 2,674
Why have history's greatest minds - from George Washington to Frederick the Great to Ralph Waldo Emerson along with today's top performers, from Super Bowl-winning football coaches to CEOs and celebrities - embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise. The Daily Stoic offers a daily devotional of Stoic insights and exercises, featuring all-new translations.
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2 out of 5 stars
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Not well made as audio
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Performance4.5 out of 5 stars 7,109
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Meditation makes you more productive because it lets you earn back time. For each minute you spend meditating, you'll earn around nine minutes back, as Chris Bailey - author of The Productivity Project and Hyperfocus - will show in this candid and counter-intuitive guide to the productivity benefits of meditation.
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4 out of 5 stars
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Started Listening By Accident
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A lack of quality sleep can hinder your alertness and quality of life while awake, as anyone with sleeping issues already knows. Suffering through sleepless nights does not have to be your reality. Instead you can fall asleep fast and get quality sleep tonight and every night. Hypnosis has been used for centuries to cure many ailments, including the inability to get better sleep. You can help yourself improve the quality of your life with hypnotherapy.
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5 out of 5 stars
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put me right to sleep
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How to Say It: Words That Make a Difference
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Words. We use them all the time, every day, mostly without giving them much thought at all. We take for granted that they’re here at our disposal whenever we need them. But if you’ve ever wished you could communicate more effectively, words are the place to start. It’s incumbent upon you to choose the best words to accomplish your goals, because how you choose to communicate influences—well, everything! The power of communication shapes our professional goals, our relationships, and our lives—so the words we choose to use carry a great deal of power.
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2 out of 5 stars
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Meh. Glad I didn't pay for it.
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One day, Lori Gottlieb is a therapist who helps patients in her Los Angeles practice. The next, a crisis causes her world to come crashing down. Enter Wendell, the quirky but seasoned therapist in whose office she suddenly lands. With his balding head, cardigan, and khakis, he seems to have come straight from Therapist Central Casting. Yet he will turn out to be anything but.
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2 out of 5 stars
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It was like a hallmark movie being waterboarded into my ears for 15 hours
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The ancient Toltecs believed that life, as we perceive it, is a dream. We each live in our own personal dream, and these come together to form the dream of the planet, or the world in which we live. Problems arise when our perception of the dream becomes clouded with negativity, drama, and judgment (of ourselves and others), because it's in these moments of suffering that we have forgotten that we are the architects of our own reality and we have the power to change our dream if we choose.
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5 out of 5 stars
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listen.. .then listen again
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Ho Tactics
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I have discovered a group of women who refuse to be exploited, are immune to manipulation, and who never settle in the name of love. These ladies know what they want and take what they want by beating men at their own game. Utilizing the secrets exposed in this book, these women gain power, money, and status. Men call them gold diggers, women call them hos, but they call themselves winners. This is the book that society doesn't want you to listen to….
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5 out of 5 stars
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I spent $24,000 in 4 months
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By: G. L. Lambert
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What listeners say about Dealing with Difficult People
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Misato strife
- 10-17-21
Loved it to the very last sentence
This book is definitely a "must listen to" if you're becoming a Manager, supervisor, etc. Is full with pretty much years of knowledge in some hours. I'll listen to it again.
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Overall4 out of 5 stars
-
Performance5 out of 5 stars
-
Story4 out of 5 stars
- James
- 03-13-23
Good, but not earth shattering
This book provides pretty good insights regarding intra-workplace relationships. It won’t tell you anything you don’t know, but may provide a good outside looking in perspective.
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Overall5 out of 5 stars
-
Performance5 out of 5 stars
-
Story5 out of 5 stars
- JugaWayne
- 03-04-22
I Would,ve Gladly Paid For This Book
One of the best, direct-to-the-point advises i have ever listened about managing difficult people. I needed this book as i manage a small staff of employees on my small business.
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Overall4 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- Braden K
- 12-03-21
Good
It has useful tips on dealing with difficult people. It’s a bit more business orientated than I wanted, I wanted more about dealing with a friend that is stubborn or a family member. But this book is good too because it can still help in life and business.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
-
Story5 out of 5 stars
- CW
- 02-26-23
CONTENT HAS GOOD TOOLS
The book has great tools and different perspectives outside of the we all know what we should do in various situations.
My man you have great content, delivery, delivery,
Delivery.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Jessie Toombs
- 03-13-21
excellent info
Dealing with difficult coworkers can be hard. this book has great tips to help keep calm and move on with out letting them get to you.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
-
Story5 out of 5 stars
- Paul Hillery
- 01-26-22
Oh, the sniper is here. What dud Roy Say?
So many good to great ideas to get through the people jungle out there. thank you, Roy! now, to listen again and fill in my notes!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Sonia SD
- 09-11-20
Packed with practical and useful tips
This book is among those you must read and keep readily accessible for reference. Content reflects real world situations and provides practical tips on how to deal with a variety of situations you’ll encounter at work and in your personal life… well worth the time listening/reading this book.
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2 people found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Noreen
- 05-24-21
keeps you wondering! loved it!
loved it! keeps you wondering!the epilog Sealed the ending for me. great bedtime listening. thank you!
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Overall3 out of 5 stars
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Performance4 out of 5 stars
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Story3 out of 5 stars
- RebelRebel
- 03-13-23
A little outdated as of 2023
There’s some fairly outdated concepts and generalizations. Definitely meant for application in a conservative environment. If you’re in a more progressive business or culture proceed with awareness of the need to be socially conscious.
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