In this episode, we chat with Naomi West, an award-winning email marketing strategist, about effective email marketing strategies for the hospitality industry. Naomi shares her impressive background in email marketing and explains how restaurant owners can utilize email campaigns to boost customer engagement and sales. We delve into the importance of clear subject lines, automated welcome messages, and personalized content for restaurant chains. Naomi also provides actionable examples and pro tips on how to maximize the potential of email marketing. Whether you're a small restaurant or a large hospitality group, this episode is packed with valuable insights to help you grow your business. Don't miss out!

01:35 Naomi West's Background and Expertise

03:49 Importance of Email Marketing for Restaurants

08:15 Building and Growing an Email List

15:30 Effective Email Content and Subject Lines

20:37 Automated Email Campaigns and Retention Tactics

30:12 Personalizing Email Campaigns for Chains

34:54 Key Metrics for Email Marketing Success

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode we sit down with Joe Carlucci, owner of Valentina's pizzeria in Madison, Alabama. Join us as Joe, a nine-time world pizza champion and two-time Guinness world record holder, shares his incredible journey in the pizza industry spanning over 35 years. Discover the secret ingredients to his award-winning pizzas, his approach to creating a strong team culture, and the innovative strategies that have made Valentina's one of the top pizzerias in the U.S. Joe also delves into the importance of being open-minded, investing in your employees, and how he successfully navigated the challenges of opening during the pandemic. Whether you're a restaurateur or a pizza lover, this episode offers valuable insights and inspiration.

00:30 Joe Carlucci's Journey in the Pizza Industry

00:54 World Pizza Championships and Guinness Records

02:20 Gordon Ramsay and Media Appearances

03:19 Building Valentina's Pizzeria: Lessons from Failure

05:38 The Art of Pizza Acrobatics

06:05 Award-Winning Pizzas: Ingredients and Techniques

07:54 Creating a Positive Work Culture

13:28 Managing Growth and Reinvestment

15:30 Delivery, Takeout, and Pandemic Challenges

16:59 Building a Destination Pizzeria

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

Welcome to another episode of the Restaurant Growth Show Podcast! In this episode, we sit down with Kenny Rose, Founder and CEO of FranShares, a Chicago-based startup that allows individuals to invest in franchises with as little as $500. Kenny discusses the opportunities and challenges in the trillion-dollar franchising industry, shares his entrepreneurial journey, and provides valuable insights into evaluating franchise partnerships. We also delve into the importance of community engagement and the potential of fractional franchising investments. Tune in for an engaging conversation filled with expert advice for aspiring franchisees and entrepreneurs.

03:01 The Concept and Impact of FranShares

05:53 Evaluating Franchise Opportunities

11:30 Success Stories and Key Factors

13:38 Future Trends in Franchising

18:18 Common Mistakes and How to Avoid Them

20:36 Funding and Support for Franchisees

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode we welcome Yianni Karapanagiotis, the founder of Kara Restaurant Group and co-host of Restaurant Punk podcast. Yianni shares his insights on the importance of consistency in building credibility, the journey of expanding from one to 14 restaurant locations, and his strategies during the pandemic. Yianni also discusses his philosophy on growth, systems, and the significance of creativity in the restaurant business. Tune in to hear about the challenges and triumphs in Yianni's career and learn valuable lessons for aspiring restaurateurs.

01:10 Discussing Consistency and Credibility

03:25 Yianni's Journey: From Dishwasher to Restaurateur

05:24 Challenges and Expansion in the Restaurant Business

07:07 Building a Team and Business Philosophy

13:08 Impact of COVID-19 on the Restaurant Industry

16:58 Financial Wisdom and Future Plans

21:05 Creativity and the Restaurant Punk Philosophy

In this episode, we feature Kasey Anton, a former Boston restaurateur turned consultant and author of the upcoming book 'Profit First for Restaurants.' With over 20 years of experience, Kasey shares her expertise on the importance of solidifying your business model and financial structure before considering expansion. From addressing food costs and labor expenses to leveraging her innovative 'Profit First' system, Kasey offers invaluable advice to help restaurants achieve financial success while maintaining growth readiness. Don't miss this episode packed with actionable insights and real-life success stories!

05:18 Understanding Financial Health Before Expansion

06:32 Key Indicators for Restaurant Growth Readiness

10:03 Building a Solid Restaurant Business Model

13:48 Addressing Third-Party Delivery Costs

15:52 Optimizing Current Operations for Growth

20:21 Introducing the Profit First System

20:45 Understanding the Business Model

21:11 Managing Cash with Bank Accounts

22:35 Allocating Funds to Different Accounts

23:21 Gamifying the System

24:30 Immediate Financial Insights

28:08 Success Stories and Case Studies

30:43 The Importance of Detailed Cost Analysis

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode, our guest Jason E. Brooks, with over 30 years of experience in the hospitality industry, discusses key number seven from his book, Every Leader Needs Followers: 'Never. Stop. Training.' Jason dives into effective strategies for implementing ongoing training programs, balancing daily operations, and measuring training effectiveness. Discover why perpetual learning is crucial for restaurant success, how to embed training into daily operations, and the impact of continuous training on staff retention and performance.

00:19 Discussing Key Number Seven: Never Stop Training

05:08 The Importance of Continuous Training in the Restaurant Industry

09:10 Challenges and Solutions for Implementing Ongoing Training

16:19 Training's Role in Reducing Turnover and Increasing Retention

31:25 Common Training Mistakes and How to Avoid Them

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode of the Restaurant Growth Show podcast, we are joined by Mike McGloin, a growth strategist and founder of the Food for Thought Network, and owner of Fuse, a marketing agency specializing in food and beverage. Mike shares his journey from Yorkshire to leading innovative marketing projects in the U.S., and delves into the complexities of AI in marketing. We explore the challenges faced by restaurant tech companies in differentiating themselves in a crowded market and discuss key strategies, such as building trust and empathizing with restaurateurs. Learn how genuine human interaction and effective use of AI can make a significant impact. Tune in for an in-depth conversation packed with valuable insights and practical advice.

00:46 Mike McGloin's Journey in Food and Beverage

02:14 Marketing Technology Challenges

02:57 Standing Out in a Crowded Market

06:07 Building Trust with Digital Communication

08:07 Evaluating and Choosing the Right Technology

21:21 The Importance of Human Interaction

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Leave your suggestions for new topics in the comments! We read every single one. 🙂

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai

In this episode, hosts Gordon and Jose welcome seasoned restaurateur Peter De Bruyn, who shares his 30 years of experience in the industry. Peter, the executive chef at the Strathcona Hotel and board chair at the BC Restaurant and Food Services Association, dives into hot topics like tipping culture, California's minimum wage hike, and how restaurants are navigating increased costs. He also discusses the challenges related to labor shortages, food supply issues, and the impact of recent CRA and WorkSafe regulations on tipping practices. Tune in for valuable insights and strategies for restaurant owners and operators.

01:22 Peter De Bruyn's Background and Career

03:24 Changes in the Restaurant Industry

05:09 Impact of Minimum Wage Increases

14:20 Tipping Culture and Challenges

18:18 No Tipping Policy: Pros and Cons

27:34 Managing Tips and CRA Regulations

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Leave your suggestions for new topics in the comments! We read every single one. 🙂

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👋 ABOUT Dynpricing Technologies

Hi, we're Dynpricing Technologies, the dynamic pricing solution tailored for restaurants. Optimize your menu pricing to maximize profitability and cater to a diverse clientele.

Check us out: https://dynpricing.ai