Top 10 Profit Killers for Plastic Surgeons and Medical Spas

And How to Avoid or Fix Them!

By: Kelly Smith

Narrated by: Jane Boyer

The comprehensive guide to growing your medical spa business to seven figures in sales, and keeping as much of the profits as possible

“Profit killers” are costly expenditures that do one thing: Kill your practice's profits. In her 20 years of experience in the medical cosmetic industry, Kelly Smith has identified 10 key areas that can immediately infuse massive profits into every elective medical practice.

If one of these scenarios sounds familiar….

• Your sales aren't growing, even though calls are coming in
• Your website isn't converting, even though you're spending money on ads
• Expenses are way too high and the spa is in "the red" month after month
• You feel your team doesn't like you, doesn't respect you, and you have a high turnover rate
• Open houses and virtual open houses aren't selling a thing

…then this book was written for you.

Kelly has condensed med spa revenue essentials into ten easy one-hour solutions for everything from social media marketing and sales events to payroll solutions and staff training. Whether you are starting a plastic surgery business, buying a med-spa franchise, or looking to increase profits at your laser clinic startup, you will find solutions to your immediate business management needs that you can apply today.

As a successful medical spa owner, Kelly uncovered the secrets that increase revenue and reduce costs. Through her book you’ll gain insights on:

• How to get your team to crush monthly sales goals that increase practice revenue!
• How to start a medspa.
• Easy medspa marketing, even if you hate marketing!
• How to set up your practice's website to make sales for you!
• How to know if you are spending too much money on marketing, payroll, or something else, and how to control those costs.
• How to know if your marketing efforts are actually helping you grow.
• How to convert phone calls, consultations, and other new leads into lifelong clients.
• How to script consultations to sell more!
• Trading out unsuccessful open houses for fun, engaging, and profitable sales events!
• Effective social media campaigns and other online marketing strategies that work...without paying a fortune for costly ads.
• Staff training and office culture—how to have the best team in your city, improve reviews, and gain customer referrals.
• A full suite of downloadable resources and tool kits for your practice.

From the Introduction:

After working with thousands of clinics, I created this book to let you see behind the scenes of elective medical practices to reveal the most common challenges. These are the top ten areas I have encountered that cause challenges for increasing revenue and profit.

Even practices with a great bottom line may find one or more areas to focus on. Whether they are earning $1M or $5M, the challenges practices face are consistent, and they may have a few top priorities to work on. You can use this book as a reference to solve challenges as priorities shift in your organization.

©2019 Kelly Smith (P)2022 Kelly Smith

A must read for business owners!

LOVED the book! Highly recommend to all business owners, but especially MedSpa owners and Plastic Surgeons. the reason I recommend for all business owners is because the tips and metrics Kelly gives are absolutely transferable into other industries.

The Medical Spa’s Blueprint For Success

This book takes you through each step necessary for success in the aesthetics industry. Super thankful for this!