The Fred Factor

How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary

By: Mark Sanborn

Narrated by: Mark Sanborn

In his powerful book The Fred Factor, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile while handling the mail, and sometimes watching over the houses, of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.

We've all encountered people like Fred in our lives. In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work: how to make a real difference everyday, how to become more successful by building strong relationships, how to create real value for others without spending a penny, and how to constantly reinvent yourself.

By following these principles, and by learning from and teaching other "Freds", you too can excel in your career and make your life extraordinary. As Mark Sanborn makes clear, each of us has the potential be a Fred. The Fred Factor shows you how.

©2004 Mark Sanborn (P)2006 Random House, Inc.

Great Book!

Anyone can be a Fred!! What a great, interesting, easy-to-read (or listen to) book!!

The Fred Factor

This is a simple message that should be heeded by all. A great study for an organization or a team within the organization. Enjoy it. I did

Real good read!

Loved this book, highly recommend! Very inspiring! Instantly put a little pep in my step!

What we all should strive for

The Fred Factor is on my must read list. This book provides insightful knowledge of customer service based on the simple Fred character. The story is basic but the thought that centers on each of the key points of the book are extremely deep. I enjoyed listening to this book and would highly recommend it to anyone who has to help motivating teams to “take care of the customer”.

Great message!

A great book with a great message! Inspiration to make the world a better place, loved it!

Everyone Should Read This Book

This book should be on a required school reading list. It is read, learn and apply immediately. It was a quick read and made perfect sense. Thoroughly enjoyed it!

delightful

I am going to try to implement many aspects of this book into my dayly management

Practical and applicable

It has actionable principles, keeps it simple and the story within the book is an easy listen

Way to go Fred

We were asked to read this book for a supervision class I was taken and approached it with the attitude of “let’s knock this out”. I was clearly wrong, I listened to the audio book twice already and recommended it to my wife and kids. Great story and well written with the daily dose of the Golden Rule.

good quick read

good story. gives motivation and direction for improving relationships and your own personal journey to self improvement.