The Disney Difference
The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
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Narrado por:
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Wayne Olson
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De:
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Wayne Olson
Acerca de esta escucha
Transform your business or nonprofit organization
The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers, charitable donors, or guests, this book will show you how you can give your best and give everyone a more magical experience.
©2017 Wayne Olson (P)2018 Wayne OlsonLos oyentes también disfrutaron...
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Reseñas de la Crítica
“The Disney Difference is packed with enjoyable history about Walt Disney and his ‘world.’ But more than a fun Disney archive, Wayne Olson’s book emphasizes the importance of customer relations through the Disney lens. That’s why I recommend it. Dazzling customers with remarkable service. Yes!” (Dan T. Cathy, chairman and CEO, Chick-fil-A)
“I’ve read lots of books about Disney, and this one is a gem. Read this for new insights and useful ideas.” (Mark Sanborn, author of The Fred Factor)
“This is a wonderful book. It’s not only a tribute to Walt Disney and the philosophy that helped make Disneyland the showcase for an entire industry, but it details that philosophy beautifully and outlines how it can be applied to every business endeavor, large or small. Whatever Walt did he did from his heart. To see the things he believed in being interpreted and incorporated in so many areas of business would make him very proud. It is a must-read!" (Rolly Crump, Disney imagineer)
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De: The Disney Institute, y otros
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Three Years in Wonderland
- The Disney Brothers, C. V. Wood, and the Making of the Great American Theme Park
- De: Todd James Pierce
- Narrado por: Al Kessel
- Duración: 9 h y 23 m
- Versión completa
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General4.5 out of 5 stars 103
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Narración:4.5 out of 5 stars 97
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Historia4.5 out of 5 stars 96
While the success of Disneyland is largely credited to Walt and Roy Disney, there was a third, mostly forgotten dynamo instrumental to the development of the park: fast-talking Texan C. V. Wood. Three Years in Wonderland presents the never-before-told, full story of "the happiest place on earth".
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5 out of 5 stars
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A really great and interesting story.
- De Mike en 02-20-20
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One Little Spark!
- Mickey's Ten Commandments and the Road to Imagineering
- De: Marty Sklar
- Narrado por: Jeff Cummings
- Duración: 5 h y 45 m
- Versión completa
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General4.5 out of 5 stars 221
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Narración:4.5 out of 5 stars 206
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Historia4.5 out of 5 stars 203
We've all read about the experts: the artists, the scientists, the engineers - that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes?
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4 out of 5 stars
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More like a collection of emails.
- De J en 02-19-18
De: Marty Sklar
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The Disneyland Story
- The Unofficial Guide to the Evolution of Walt Disney's Dream
- De: Sam Gennawey
- Narrado por: James Patrick Cronin
- Duración: 16 h y 31 m
- Versión completa
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General4.5 out of 5 stars 463
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Narración:4.5 out of 5 stars 428
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Historia4.5 out of 5 stars 430
The Disneyland Story: The Unofficial Guide to the Evolution of Walt Disney's Dream is the story of how Walt Disney's greatest creation was conceived, nurtured, and how it grew into a source of joy and inspiration for generations of visitors. Despite his successors' battles with the whims of history and their own doubts and egos, Walt's vision maintained momentum, thrived, and taught future generations how to do it Walt Disney's way.
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3 out of 5 stars
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The narration is killing me.
- De Chris en 03-24-15
De: Sam Gennawey
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Primal Branding
- Create Zealots for Your Brand, Your Company, and Your Future
- De: Patrick Hanlon
- Narrado por: Alan Sklar
- Duración: 7 h y 50 m
- Versión completa
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General4 out of 5 stars 390
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Narración:4.5 out of 5 stars 294
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Historia4 out of 5 stars 293
What is it that made Starbucks an overnight sensation and separated it from other coffee house companies? Why do many products with great product innovation, perfect locations, terrific customer experiences, even breakthrough advertising, fail to get the same visceral traction in the marketplace as brands like Apple and Nike?
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4 out of 5 stars
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Good book, hard to stay interested
- De Axiom Brevity en 11-21-16
De: Patrick Hanlon
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Versión completa
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General5 out of 5 stars 32
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Narración:5 out of 5 stars 28
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Historia5 out of 5 stars 28
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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5 out of 5 stars
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Phenomenal practical guidance to taking care of our customers!
- De Nathan Unruh en 07-09-24
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Universal Versus Disney
- The Unofficial Guide to American Theme Parks' Greatest Rivalry
- De: Sam Gennawey
- Narrado por: Robert Feifar
- Duración: 13 h y 37 m
- Versión completa
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General4.5 out of 5 stars 99
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Narración:4 out of 5 stars 97
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Historia4.5 out of 5 stars 96
Universal Studios never really wanted to get into the theme park business. They wanted to be the anti-Disney. But when forced to do so, they did it in a big way. Despite the fits and starts of multiple owners, the parks have finally gained the momentum to mount a serious challenge to the Walt Disney Company. How did this happen? Who made it happen? What does this mean for the theme park industry?
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1 out of 5 stars
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Dull and VERY Misleading Title
- De MagicMan504 en 03-19-16
De: Sam Gennawey
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The Wizard of Ads
- Turning Words into Magic and Dreamers into Millionaires
- De: Roy H. Williams
- Duración: 4 h y 41 m
- Versión completa
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General4.5 out of 5 stars 164
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Narración:4.5 out of 5 stars 128
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Historia4.5 out of 5 stars 124
With the knowledge of a seasoned business consultant and the warmth and wit of a natural storyteller, the Wizard will help you to multiply the effectiveness of your advertising, understand the tug-of-war between intellect and emotion, and more.
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3 out of 5 stars
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If you have a hard time hearing don't waste your time
- De Michelle J en 01-09-17
De: Roy H. Williams
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Chicken Soup for Entrepreneur's Soul: Advice and Inspiration for Fulfilling Dreams
- De: Jack Canfield, Mark Victor Hansen
- Narrado por: Alan Robertson
- Duración: 8 h y 21 m
- Versión completa
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General4.5 out of 5 stars 78
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Narración:4.5 out of 5 stars 65
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Historia4.5 out of 5 stars 63
Chicken Soup for the Entrepreneur's Soul is a compilation of short stories from entrepreneurs, both large and small, who share their experiences of success, failure and courage, with a little helpful advice mixed in. Many of these stories, told for the first time here, will enlighten you to new methods of entrepreneurship or simply help you believe in the possibilities of getting started.
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5 out of 5 stars
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Great!
- De Anonymous User en 03-01-20
De: Jack Canfield, y otros
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Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- De: Mark Sanborn, Margaret Kelly - foreword
- Narrado por: Stephen Bel Davies
- Duración: 4 h y 40 m
- Versión completa
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General4 out of 5 stars 81
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Narración:4.5 out of 5 stars 76
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Historia4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
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4 out of 5 stars
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Excellent extension of The Fred Factor
- De Mike Henry Sr. en 02-07-15
De: Mark Sanborn, y otros
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Dream Year
- Make the Leap from a Job You Hate to a Life You Love
- De: Ben Arment
- Narrado por: Sean Pratt
- Duración: 7 h y 42 m
- Versión completa
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General4 out of 5 stars 322
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Narración:4.5 out of 5 stars 281
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Historia4 out of 5 stars 277
What if someone could guide you, step-by-step, as you identify, plan, and launch your dream career - in just one year. That's what Ben Arment does in his transformative coaching class, which has helped hundreds of people reinvent their lives to enjoy greater enthusiasm and fulfillment while also making a living. Now he's sharing his best insights, advice, and inspiring true stories in Dream Year. You'll find out how people just like you are discovering (or rediscovering) what they were truly born to do, then following a proven process to make it real.
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5 out of 5 stars
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Motivational!
- De ajanicad en 03-21-15
De: Ben Arment
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
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General4.5 out of 5 stars 161
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Narración:4.5 out of 5 stars 132
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Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
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Coloring Outside the Lines
- Business Thoughts on Creativity, Marketing, and Sales
- De: Jeff Tobe
- Narrado por: Jeff Tobe
- Duración: 2 h y 48 m
- Versión completa
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General4.5 out of 5 stars 92
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Narración:4.5 out of 5 stars 83
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Historia4.5 out of 5 stars 83
This audio from creativity guru Jeff Tobe is an unusually charming collection of warm, funny, and instructive business tales. It provides numerous examples of street-smart sales tactics, exemplary customer service, and outside-the-lines marketing. The audio program encourages anyone with an entrepreneurial spirit by providing story after story of creative ideas and inspiration. In Coloring Outside the Lines: Business Thoughts on Creativity, Marketing, and Sales, Jeff Tobe shows that when you compete head-on in business you are just agreeing to play by the same old rules.
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5 out of 5 stars
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Hilarious and Charming, yet still Authentic
- De Michael Beyer en 02-09-23
De: Jeff Tobe
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Flipping the Switch
- Unleash the Power of Personal Accountability Using the QBQ!
- De: John G. Miller
- Narrado por: John G. Miller
- Duración: 1 h y 38 m
- Versión completa
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General4.5 out of 5 stars 228
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Narración:5 out of 5 stars 192
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Historia4.5 out of 5 stars 193
In QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes listeners to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life.
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4 out of 5 stars
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Quick listen
- De Shea en 09-20-23
De: John G. Miller
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The Art of Innovation
- Lessons in Creativity from IDEO, America's Leading Design Firm
- De: Tom Kelley, Jonathan Littman - contributor, Tom Peters - foreword
- Narrado por: Nick Podehl
- Duración: 8 h y 56 m
- Versión completa
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General4.5 out of 5 stars 298
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Narración:4.5 out of 5 stars 248
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Historia4.5 out of 5 stars 246
IDEO, the widely admired, award-winning design and development firm that brought the world the Apple mouse, Polaroid's I-Zone instant camera, the Palm V, and hundreds of other cutting-edge products and services, reveals its secrets for fostering a culture and process of continuous innovation.
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3 out of 5 stars
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This is an old book!
- De EPR review en 01-05-17
De: Tom Kelley, y otros
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Hug Your People
- The Proven Way to Hire, Inspire, and Recognize Your Employees
- De: Jack Mitchell
- Narrado por: James Boles
- Duración: 6 h y 4 m
- Versión completa
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General4.5 out of 5 stars 41
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Narración:4.5 out of 5 stars 24
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Historia4.5 out of 5 stars 25
In Hug Your People, Jack Mitchell shares his secrets for creating happy employees, secrets as simple as they are revolutionary.
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5 out of 5 stars
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good book.
- De Chance Woodal en 11-06-22
De: Jack Mitchell
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Explore/Create
- My Life in Pursuit of New Frontiers, Hidden Worlds, and the Creative Spark
- De: Richard Garriott, David Fisher
- Narrado por: Christopher Grove
- Duración: 9 h y 21 m
- Versión completa
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General4.5 out of 5 stars 77
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Narración:4.5 out of 5 stars 74
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Historia4.5 out of 5 stars 74
An inventor, adventurer, entrepreneur, collector, and entertainer, and son of legendary scientist-astronaut Owen Garriott, Richard Garriott de Cayeux has been behind some of the most exciting undertakings of our time. A legendary pioneer of the online gaming industry - and a member of every gaming Hall of Fame - Garriott invented the multi-player online game, and coined the term "Avatar" to describe an individual's online character. In this fascinating memoir, Garriott invites listeners on the great adventure that is his life.
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5 out of 5 stars
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The Modern Day Explorer
- De Elijah en 04-17-17
De: Richard Garriott, y otros
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The Secret Society of Success
- Stop Chasing the Spotlight and Learn to Enjoy Your Work (and Life) Again
- De: Tim Schurrer, Donald Miller
- Narrado por: Tim Schurrer
- Duración: 6 h y 22 m
- Versión completa
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General5 out of 5 stars 70
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Narración:5 out of 5 stars 59
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Historia5 out of 5 stars 59
There’s a message getting a lot of airtime these days. It says to be successful, you have to step into the spotlight, climb the ladder, become the boss, or chase whatever version of success that’s been dangled in front of you.
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5 out of 5 stars
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This book helped me reframe a career transition
- De Jeff en 06-13-22
De: Tim Schurrer, y otros
Lo que los oyentes dicen sobre The Disney Difference
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Kris
- 09-20-22
Practical Advice
Wayne has very practical ideas for making donors and customers feel special and engaged with your organization. He gives real life examples that will help you grow your donor base and keep them giving to your charity.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Keith Mauney
- 11-03-24
The carefully woven stories of the Disney’s’ synthesized lives pursuing their timeless, priceless vision….
All my life I’ve been inspired and awed by the commitment, the ethic, the unrelenting persistence of the Disney Brothers’ pursuit of their given vision. Even today, after half a century of study, practice, and investment in adapting it to health care, I find this book powerful in renewing the passion. Thank you… thank you for sharing so expertly what you yourself have also invested in: the pursuit of that same timeless vision— to serve our highest selves by opening us to our imagination!
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Brittany Smallwood
- 08-11-18
Applies to Everyone!
Wayne does an outstanding job at story telling while incorporating how one can learn from the ways of Disney-not just his big ideas but even the smallest. This book is for everyone...whether you are in customer service, on a board for a non-profit, a CEO, a volunteer, or someone looking for more great Disney facts. So much to take away and apply in your everyday life. Highly recommend!
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Tricia
- 06-15-20
A definite stand out among Disney related books
I really found that this book stood out amongst the many Disney related books that try to inspire and have an impact on your business. I’ve attended the Disney Institute and this book was just as inspiring in my opinion. It’s thoughtful and I can’t wait to use it to help move my nonprofit forward.
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