Disney U
How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees
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Disney U
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Narrado por:
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Tim Lundeen
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De:
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Doug Lipp
Acerca de esta escucha
Leadership lessons from the iconic brand you can use to drive Disney-style success.
In helping Walt Disney create “The Happiest Place on Earth”, Van France and his team started a business revolution in 1955 that eventually became the Disney University - the employee training and development program that powers one of the most famous brands on earth.
Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management, and global competitiveness, specializing in the lessons he learned at the Disney U.
©2014 Doug Lipp (P)2014 McGraw Hill-Ascent AudioLos oyentes también disfrutaron...
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- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
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General4.5 out of 5 stars 521
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Narración:4.5 out of 5 stars 428
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Historia4.5 out of 5 stars 426
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
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4 out of 5 stars
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Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
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Superbosses
- How Exceptional Leaders Master the Flow of Talent
- De: Sydney Finkelstein
- Narrado por: Mel Foster
- Duración: 8 h y 31 m
- Versión completa
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General4 out of 5 stars 285
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Narración:4.5 out of 5 stars 242
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Historia4 out of 5 stars 241
After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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2 out of 5 stars
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Interesting, but not helpful
- De Ben en 03-12-16
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All In
- How the Best Managers Create a Culture of Belief and Drive Big Results
- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
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General4.5 out of 5 stars 149
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Narración:4.5 out of 5 stars 128
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Historia4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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4 out of 5 stars
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Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
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Joy, Inc.
- How We Built a Workplace People Love
- De: Richard Sheridan
- Narrado por: Tim Andres Pabon
- Duración: 7 h y 28 m
- Versión completa
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General4.5 out of 5 stars 308
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Narración:4.5 out of 5 stars 275
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Historia4.5 out of 5 stars 269
Joy, Inc. offers an inside look at how Sheridan and Menlo created a joyful culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results. Sheridan also shows how to run smarter meetings and build cultural training into your hiring process. Joy, Inc. offers an inspirational blueprint for listeners in any field who want a committed, energizing atmosphere at work - leading to sustainable business results.
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5 out of 5 stars
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Hey Menlo.
- De Stacey Colón en 03-25-16
De: Richard Sheridan
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Yes, And
- How Improvisation Reverses ""No, But"" Thinking and Improves Creativity and Collaboration--Lessons from The Second City
- De: Kelly Leonard, Tom Yorton
- Narrado por: Alan Winter
- Duración: 7 h y 18 m
- Versión completa
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General4 out of 5 stars 264
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Narración:4 out of 5 stars 227
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Historia4 out of 5 stars 226
The Second City has launched the careers of celebrated comic performers such as Tina Fey and Stephen Colbert and produced award-winning content. But it's the actual improvisational process developed and honed over the years by The Second City that has become its legacy. Players master an ability to cocreate in ensembles using philosophies that celebrate a "yes, and" approach.
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1 out of 5 stars
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The Title is all you learn from the book
- De T. Bennett en 05-21-15
De: Kelly Leonard, y otros
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One Little Spark!
- Mickey's Ten Commandments and the Road to Imagineering
- De: Marty Sklar
- Narrado por: Jeff Cummings
- Duración: 5 h y 45 m
- Versión completa
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General4.5 out of 5 stars 221
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Narración:4.5 out of 5 stars 206
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Historia4.5 out of 5 stars 203
We've all read about the experts: the artists, the scientists, the engineers - that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes?
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4 out of 5 stars
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More like a collection of emails.
- De J en 02-19-18
De: Marty Sklar
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The Complete Guide to Mergers and Acquisitions
- Process Tools to Support M&A Integration at Every Level, 3rd Edition
- De: Timothy J. Galpin, Mark Herndon
- Narrado por: Paul Heitsch
- Duración: 10 h y 39 m
- Versión completa
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General3.5 out of 5 stars 10
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Narración:3.5 out of 5 stars 9
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Historia3.5 out of 5 stars 8
Merger and acquisition activity across the globe continues to grow, and is also playing a major role in the development of expanding markets. A well-managed integration effort is essential to success, and failure means a tremendous waste in terms of time and money, as well as the rapid destruction of shareholder value. The Complete Guide to Mergers and Acquisitions: Process Tools to Support M&A Integration at Every Level, Third Edition is an invaluable resource to guide firms in managing M&A integration and maximize the value of their deals.
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2 out of 5 stars
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Sales brochure for the authors
- De J Garner en 04-18-22
De: Timothy J. Galpin, y otros
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Good Company
- De: Arthur M. Blank
- Narrado por: Danny Campbell
- Duración: 7 h y 6 m
- Versión completa
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General4.5 out of 5 stars 181
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Narración:4.5 out of 5 stars 159
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Historia4.5 out of 5 stars 159
Arthur M. Blank believes that for good companies, purpose and profit can - and should - go hand in hand. And he should know. Together with cofounder Bernie Marcus, Blank built The Home Depot from an idea and a dream to a $50 billion-dollar company, the leading home improvement retailer in the world. And even while opening a new store every 42 hours, they never lost sight of their commitment to care for their people and communities.
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5 out of 5 stars
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Honest and insightful
- De C. Evans en 09-27-20
De: Arthur M. Blank
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Everybody Matters
- The Extraordinary Power of Caring for Your People Like Family
- De: Bob Chapman, Raj Sisodia
- Narrado por: Steven Menasche
- Duración: 8 h y 51 m
- Versión completa
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General4.5 out of 5 stars 383
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Narración:4.5 out of 5 stars 323
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Historia4.5 out of 5 stars 320
Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success.
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1 out of 5 stars
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A Much Better Read
- De Bob Burton en 12-14-18
De: Bob Chapman, y otros
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The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
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General4.5 out of 5 stars 58
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Narración:4.5 out of 5 stars 48
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Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
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2 out of 5 stars
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Brand propaganda
- De MR A G ADELAAR en 05-22-15
Lo que los oyentes dicen sobre Disney U
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total4 out of 5 stars
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Ejecución3 out of 5 stars
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Historia4 out of 5 stars
- Alejandra
- 12-17-22
Very interesting
I had been wanting to read this book for a while. The Disney business model and all that comes behind it because of the continued success, is a must read for any marketer or person in sales. It’s insightful and the Walt Disney stories are cool to. The performance of the narrator is so so because he reads really slow and it’s hard to keep moving at times. It also took me a while to finish it but I do recommend it.
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Total2 out of 5 stars
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Ejecución3 out of 5 stars
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Historia1 out of 5 stars
- D. Ireland
- 06-12-24
boring, boring, boring
This book deals in theories rather than nuts and bolts explanations of what and how the Disney cast members perform their duties. No examples or fleshing out of actual lessons regarding interactions with Disneyland patrons.
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