Smart, Not Loud
How to Get Noticed at Work for All the Right Reasons
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Smart, Not Loud
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Narrated by:
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Jessica Chen
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By:
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Jessica Chen
About this listen
Ever wonder why the “loud” people at work get noticed, rewarded, and promoted? Do you worry that you need to be loud to succeed at work, too?
When Jessica Chen entered the workforce, she felt like everything she had been taught growing up in a Quiet Culture household—where deference, humility, harmony, and dogged hard work were praised—failed to set her up for success in the “real world.” Her ingrained values were in direct contrast with what was actually needed to stand out in a Loud Culture workplace. The result? Feeling underappreciated, passed over for opportunities and promotions, and completely stuck.
Building on the lessons she learned as an award-winning TV news journalist, Chen—who now speaks at Fortune 100 companies and whose LinkedIn Learning courses have been watched by over 2 million people—introduces a new way of getting noticed at work, without being loud, aggressive, or boastful. In Smart, Not Loud, Chen teaches listeners how they can look within, to the values they already hold, to more effectively show up. Through instructive anecdotes and research-backed principles, listeners will learn to:
- speak up at meetings using the 4A Sequence (active listening, acknowledging, anchoring, and answering);
- advocate for themselves with tact;
- build strategic relationships to enhance credibility and get picked for the best projects;
- and master the five elements of voice—pitch, rate, intensity, inflection, and quality—to be the kind of communicator others want to listen to.
Packed with actionable tips, Smart, Not Loud unveils a new path to getting noticed and getting ahead at work. This is the road map listeners need to authentically show up in the workplace and truly feel seen.
©2024 Jessica Chen (P)2024 Penguin AudioListeners also enjoyed...
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Critic reviews
*A Next Big Idea Club Must-Read of 2024*
“I believe this is one of the very best books on communication I’ve ever read. A must read for anyone and everyone in business today!”—Bob Burg, bestselling coauthor of The Go-Giver
“A master guide for how to thrive at work. Chen shows us the way to be heard without having to be loud.”—Vanessa Van Edwards, national bestselling author of Cues and Captivate
“Smart, Not Loud is great for anyone who wants to get better at understanding their quiet coworkers, and it helps those who are naturally quiet find ways to speak up and stand up for themselves effectively.”—Matt Abrahams, lecturer at Stanford Graduate School of Business, author of Think Faster, Talk Smarter, and host of Think Fast, Talk Smart: The Podcast
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Job Therapy
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- Length: 6 hrs and 40 mins
- Unabridged
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Overall4 out of 5 stars 5
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Performance4 out of 5 stars 5
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Story4.5 out of 5 stars 5
When we’re unhappy in our jobs, we often attribute our frustration to a bad manager, boring tasks, and stressful workloads. But our dissatisfaction at work usually stems from a deeper psychological need that’s not being met at work, like not getting the recognition you deserve. In Job Therapy, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether.
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Jerks at Work
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Overall4.5 out of 5 stars 47
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Performance4.5 out of 5 stars 37
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Story4 out of 5 stars 36
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
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5 out of 5 stars
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Essential reading for navigating challenging people!
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Unlearning Silence
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Overall4.5 out of 5 stars 9
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Performance5 out of 5 stars 8
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Having a seat at the table doesn’t mean that your voice is actually welcome. Knowing something is wrong doesn't mean it's easy to speak up. In fact, there are incentives for many of us to stay silent. Why speak up if you know that it won’t be received, and in fact, often makes things worse? In Unlearning Silence, Hering explores how we’ve learned to be silent, how we’ve benefited from silence, how we’ve silenced other people—and how we might choose another way.
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5 out of 5 stars
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Rich. Relevant. Raw Truth.
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Sharing Space
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Overall5 out of 5 stars 12
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Performance5 out of 5 stars 11
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Story4.5 out of 5 stars 11
In 2010, Cady Coleman boarded a rocket and blasted off into space for her third NASA mission, a six-month expedition to the International Space Station where she was the only woman on her six-person crew. After years spent overcoming obstacles in competitive and elite environments, including grappling with her own doubts and needing to overturn the expectations of others, Coleman became a success story in a role that wasn’t built with her in mind. In Sharing Space, Cady shares counterintuitive insights integral to her success.
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5 out of 5 stars
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Way More Than a Biography About a Woman Astronaut
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Overall4.5 out of 5 stars 178
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Many of us dread having to convey our ideas to others, often feeling ill-equipped, anxious, and awkward. Public speaking experts help by focusing on planned communication experiences such as slide presentations, pitches, or formal talks. Yet, most of our professional and personal communication occurs in spontaneous situations that creep up on us and all too often leave us flustered and stumbling for words. Stanford lecturer, podcast host, and communication expert Matt Abrahams provides tangible, actionable skills to help even the most anxious of speakers succeed when speaking spontaneously.
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3 out of 5 stars
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For beginners
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Nobody Cares About Your Career
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Overall4.5 out of 5 stars 21
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NOBODY CARES ABOUT YOUR CAREER is a real playbook. It’s about how work really works and how you can get work to work for you. It’s about thank you notes and thankless tasks, the energy in meetings and energy vampires, how to pick a boss and how to get a boss to pick you. It’s about being all in (but not bringing your whole self to work—some of you is better left at home) and becoming valuable to your workplace. It’s about participating—with your brain, your skills, your experience, and your willingness to pitch in and offer yourself up for something you may not even know how to do yet.
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5 out of 5 stars
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Life changing advice!
- By Kelly L. on 06-23-24
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Job Therapy
- Finding Work That Works for You
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 40 mins
- Unabridged
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Overall4 out of 5 stars 5
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Performance4 out of 5 stars 5
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Story4.5 out of 5 stars 5
When we’re unhappy in our jobs, we often attribute our frustration to a bad manager, boring tasks, and stressful workloads. But our dissatisfaction at work usually stems from a deeper psychological need that’s not being met at work, like not getting the recognition you deserve. In Job Therapy, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether.
By: Tessa West
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Jerks at Work
- Toxic Coworkers and What to Do About Them
- By: Tessa West
- Narrated by: Kirsten Potter
- Length: 6 hrs and 26 mins
- Unabridged
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Overall4.5 out of 5 stars 47
-
Performance4.5 out of 5 stars 37
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Story4 out of 5 stars 36
From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
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5 out of 5 stars
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Essential reading for navigating challenging people!
- By Jay Van Bavel on 04-14-22
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Unlearning Silence
- How to Speak Your Mind, Unleash Talent, and Live More Fully
- By: Elaine Lin Hering
- Narrated by: Elaine Lin Hering
- Length: 7 hrs and 56 mins
- Unabridged
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Overall4.5 out of 5 stars 9
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Performance5 out of 5 stars 8
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Story5 out of 5 stars 8
Having a seat at the table doesn’t mean that your voice is actually welcome. Knowing something is wrong doesn't mean it's easy to speak up. In fact, there are incentives for many of us to stay silent. Why speak up if you know that it won’t be received, and in fact, often makes things worse? In Unlearning Silence, Hering explores how we’ve learned to be silent, how we’ve benefited from silence, how we’ve silenced other people—and how we might choose another way.
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5 out of 5 stars
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Rich. Relevant. Raw Truth.
- By C. Wilson on 10-27-24
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Sharing Space
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- Narrated by: Cady Coleman
- Length: 9 hrs and 18 mins
- Unabridged
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Overall5 out of 5 stars 12
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Performance5 out of 5 stars 11
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Story4.5 out of 5 stars 11
In 2010, Cady Coleman boarded a rocket and blasted off into space for her third NASA mission, a six-month expedition to the International Space Station where she was the only woman on her six-person crew. After years spent overcoming obstacles in competitive and elite environments, including grappling with her own doubts and needing to overturn the expectations of others, Coleman became a success story in a role that wasn’t built with her in mind. In Sharing Space, Cady shares counterintuitive insights integral to her success.
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5 out of 5 stars
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Way More Than a Biography About a Woman Astronaut
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Overall4.5 out of 5 stars 178
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Many of us dread having to convey our ideas to others, often feeling ill-equipped, anxious, and awkward. Public speaking experts help by focusing on planned communication experiences such as slide presentations, pitches, or formal talks. Yet, most of our professional and personal communication occurs in spontaneous situations that creep up on us and all too often leave us flustered and stumbling for words. Stanford lecturer, podcast host, and communication expert Matt Abrahams provides tangible, actionable skills to help even the most anxious of speakers succeed when speaking spontaneously.
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3 out of 5 stars
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For beginners
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Nobody Cares About Your Career
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- Narrated by: Erika Ayers Badan
- Length: 11 hrs and 55 mins
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Overall4.5 out of 5 stars 21
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Performance4 out of 5 stars 19
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Story4.5 out of 5 stars 19
NOBODY CARES ABOUT YOUR CAREER is a real playbook. It’s about how work really works and how you can get work to work for you. It’s about thank you notes and thankless tasks, the energy in meetings and energy vampires, how to pick a boss and how to get a boss to pick you. It’s about being all in (but not bringing your whole self to work—some of you is better left at home) and becoming valuable to your workplace. It’s about participating—with your brain, your skills, your experience, and your willingness to pitch in and offer yourself up for something you may not even know how to do yet.
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5 out of 5 stars
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Life changing advice!
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Ask
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Overall5 out of 5 stars 5
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Performance5 out of 5 stars 5
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Globally recognized expert on learning and leadership, Jeff Wetzler offers a hands-on, surprisingly effective way to find out what others really think, know, and feel. Ask leads to smarter decisions, more creative solutions, and deeper relationships.
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5 out of 5 stars
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Thought provoking examples and relevance
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The Old Girls' Network
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After a health scare, 77-year-old Barbara goes to convalesce in the sleepy Somerset village of Winsleigh Green with her sister, Pauline, who is now a widow. The sisters are like chalk and cheese - Barbara, outspoken and aloof and Pauline, good natured and homely - so it’s not long before the tension starts to rise. But when Pauline accidentally knocks down a vagrant who goes by the name of Bisto Mulligan, the ladies find themselves with another houseguest.
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5 out of 5 stars
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Completely delightful!
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How Leaders Learn
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Overall4.5 out of 5 stars 9
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When you put learning at the center of everything you do, you grow your career, your leadership, your relationships, and your joy and fulfillment in life. But even for people who are naturally curious and interested in solving problems, being an effective learner who can turn their learning into action takes insight and practice. With infectious enthusiasm and optimism, David Novak shows you how to master active learning.
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5 out of 5 stars
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Timeless Practical techniques
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You Can Negotiate Anything
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Overall5 out of 5 stars 1
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Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term win-win in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of power, time, and information to always reach a win-win negotiation.
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The Journey of Leadership
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Performance2 out of 5 stars 2
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This book is the first-ever explanation of McKinsey’s step-by-step approach to transforming leaders both professionally and personally, including revealing lessons from its legendary CEO leadership program, The Bower Forum, which has counseled more than five hundred global CEOs over the past decade. It is a journey that helps leaders hone the psychological, emotional, and, ultimately, human attributes that result in success in today’s most demanding top job.
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1 out of 5 stars
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Don't Buy
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Over Work
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Overall4.5 out of 5 stars 3
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Performance5 out of 5 stars 3
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Story4.5 out of 5 stars 3
Following Overwhelmed, Brigid Schulte’s groundbreaking examination of time management and stress, the prizewinning journalist now turns her attention to the greatest culprit in America’s quality-of-life crisis: the way our economy and culture conceive of work. Americans across all demographics, industries, and socioeconomic levels report exhaustion, burnout, and the wish for more meaningful lives. This full-system failure in our structure of work affects everything from gender inequality to domestic stability, and it even shortens our lifespans.
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4 out of 5 stars
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Well researched
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The Fine Art of Small Talk
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Overall4 out of 5 stars 751
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Performance4 out of 5 stars 603
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Story4 out of 5 stars 596
Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.
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3 out of 5 stars
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Exactly What I Expected
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Eat Sleep Work Repeat
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Overall4.5 out of 5 stars 64
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Performance4.5 out of 5 stars 52
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Story4.5 out of 5 stars 52
As an executive with decades of management experience at top Silicon Valley companies including YouTube, Google, and Twitter, Bruce Daisley has given a lot of thought to what makes a workforce productive and what factors can improve the workplace to benefit a company’s employees, customers, and bottom line. In his debut book, he shares what he’s discovered, offering practical, often counterintuitive, insights and solutions for reinvigorating work to give us more meaning, productivity, and joy at the office.
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1 out of 5 stars
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The book is dangerous in a bad way.
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By: Bruce Daisley
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Speak Easy: How to Be Articulate, Assertive, and Audacious Around People
- By: Armani Talks
- Narrated by: Daniel Cryer
- Length: 3 hrs and 57 mins
- Unabridged
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Overall4.5 out of 5 stars 70
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Performance4.5 out of 5 stars 61
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Story4.5 out of 5 stars 61
Speak Easy is a framework to help anyone who is struggling with communication to learn the three A’s. They will learn how to be Articulate, Assertive, and Audacious when presenting their message and interacting with others. Eliminate hesitancy and build a voice full of power. In Speak Easy, you will learn: The traits that make up a confident communicator, how to use your thoughts, words, tonality, and body language effectively, strategies on how to develop an interesting personality, processes to create your own voice, ideas, and insights, and much more.
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3 out of 5 stars
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decent book but it didn't provide the information
- By jr yeje on 01-28-23
By: Armani Talks
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Mastering AI
- A Survival Guide to Our Superpowered Future
- By: Jeremy Kahn
- Narrated by: Kyle Tait
- Length: 10 hrs and 29 mins
- Unabridged
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Overall4.5 out of 5 stars 5
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Performance5 out of 5 stars 5
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Story4.5 out of 5 stars 5
Within the next five years, Jeremy Kahn predicts, AI will disrupt almost every industry and enterprise, with vastly increased efficiency and productivity. It will restructure the workforce, making AI copilots a must for every knowledge worker. It will compel us to reimagine how we make art, compose music, and write and publish books. The potential of generative AI to extend our skills, talents, and creativity as humans is undeniably exciting and promising. But while this new technology has a bright future, it also casts a dark and fearful shadow.
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4 out of 5 stars
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Worth the read
- By Richard Heimann on 09-16-24
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Think Remarkable
- 9 Paths to Transform Your Life and Make a Difference
- By: Guy Kawasaki, Madisun Nuismer
- Narrated by: Perry Daniels, Guy Kawasaki, Madisun Nuismer
- Length: 4 hrs and 46 mins
- Unabridged
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Overall4 out of 5 stars 12
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Performance4 out of 5 stars 11
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Story4 out of 5 stars 11
In Think Remarkable, tech titan and creator of the Remarkable People podcast Guy Kawasaki delivers a practical, tactical, and sometimes radical discussion of how to make a difference in the world and live a fulfilling life.
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2 out of 5 stars
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Remarkably unremarkable. Expected much more
- By Meredyth Jensen on 04-12-24
By: Guy Kawasaki, and others
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The Birds, the Bees, and the Elephant in the Room
- Talking to Your Kids About Sex & Other Sensitive Topics
- By: Rachel Coler Mulholland
- Narrated by: Rachel Coler Mulholland
- Length: 7 hrs and 28 mins
- Unabridged
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Overall5 out of 5 stars 4
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Performance5 out of 5 stars 4
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Story5 out of 5 stars 4
Known as Shug to her nearly 1 million TikTok followers, Rachel Coler Mulholland has become a favorite voice for parents trying to navigate tricky conversations with their curious and confused children. As a nationally certified counselor with a master’s degree in clinical mental health counseling, she is the ideal person to write this book, which will empower parents and caregivers by helping facilitate essential but scary conversations with their kids, from toddlers to teens.
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5 out of 5 stars
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Great guidance that most parents will find helpful
- By Sara Becker on 07-28-24
What listeners say about Smart, Not Loud
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Niosha Price
- 10-21-24
The structure
I enjoyed the examples and clear instructions for implementing the techniques described in the book.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Anonymous User
- 08-11-24
Lots of valuable lessons from Jessica that I can apply to workplace right away.
I gained valuable insights from this book. Jessica shares numerous lessons learned and real-life scenarios, particularly from the perspective of an Asian minority. As an Asian American, I can see how her techniques can be immediately applied in my workplace. I highly recommend this book!
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Jani
- 07-13-24
Enlightening, Engaging, and Empowering.
An eye opening look into how to improve your communication and positioning in your career and beyond.
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1 person found this helpful