S.M.A.R.T.
Restaurant Guide to Recruiting and Selection
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
3 months free
S.M.A.R.T.
Buy for $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
TJ Schier
About this listen
Why do some restaurants retain great people for years while others have a constant revolving door of people who could care less about the customer or guest? Those who retain great people recruit and select S.M.A.R.T.!
S.M.A.R.T. Restaurant Guide to Recruiting and Selection is one of the “pillar” books in the S.M.A.R.T. Restaurant Guide To.... book series. Written by Albert Houpy, long-time multi-unit operator and recruiting expert, along with T.J. Schier, this book will help any restaurant supervisor, manager, franchisee, or multi-unit operator significantly improve the recruitment and selection of the right type of employees - those who can help drive sales, service levels and profits. Based on years of recruitment and operational excellence, this useful book will help you learn the systems and strategies to better improve your chances of finding the “make it happen” employees for your operation.
©2012 TJ Schier (P)2020 TJ SchierListeners also enjoyed...
-
Restaurant Success by the Numbers, Second Edition
- A Money-Guy's Guide to Opening the Next New Hot Spot
- By: Roger Fields
- Narrated by: Jonathan Yen
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 193
-
Performance4.5 out of 5 stars 157
-
Story4.5 out of 5 stars 155
A one-stop start-up guide from an accountant-turned-restaurateur. Ninety percent of all restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! A man of many hats - money-guy, restaurant owner, and restaurant consultant - Roger Fields shows how a restaurant can survive its first year and keep diners coming back for years. Featuring real-life start-up stories (including many of the author's own), this comprehensive how-to walks listeners through the logistics of opening a restaurant: concept, location, menu, staff, and, most important, profit.
-
4 out of 5 stars
-
Everything mentioned I learned as I ran restaurant
- By steve on 01-24-19
By: Roger Fields
-
The Virtual CEO
- How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence
- By: Dani Dennis, Fifth and Rich
- Narrated by: Jenn Johnson
- Length: 2 hrs and 27 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 24
-
Story5 out of 5 stars 24
Are you ready to unlock the transformative potential of artificial intelligence and revolutionize the way you run your business? Introducing The Virtual CEO: How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence. This groundbreaking guide is designed to empower aspiring entrepreneurs and established business owners alike.
-
5 out of 5 stars
-
A+ for Dani Dennis Fifth & Rich
- By Avid listener on 08-09-23
By: Dani Dennis, and others
-
The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- By: Sean Covey, Chris McChesney, Jim Huling
- Narrated by: Sean Covey, Chris McChesney, Jim Huling
- Length: 8 hrs and 27 mins
- Unabridged
-
Overall4.5 out of 5 stars 3,225
-
Performance4.5 out of 5 stars 2,707
-
Story4.5 out of 5 stars 2,671
The 4 Disciplines of Execution provides a simple, proven formula for achieving the goals that every individual or organization needs to reach. From Marriott to the U.S. Navy, Covey and his team have worked with more than 200,000 people in hundreds of organizations to improve performance, identifying and honing four secrets of perfect execution: Focus on the Wildly Important; Act on the Lead Measures; Keep a Compelling Scoreboard; and Create a Cadence of Accountability.
-
3 out of 5 stars
-
Please Remember To Tip Your Executioner?
- By Darwin8u on 02-03-15
By: Sean Covey, and others
-
Scaling Up
- How a Few Companies Make It...and Why the Rest Don't, Rockefeller Habits 2.0
- By: Verne Harnish
- Narrated by: Spencer Cannon
- Length: 8 hrs and 49 mins
- Unabridged
-
Overall4.5 out of 5 stars 2,250
-
Performance4.5 out of 5 stars 1,876
-
Story4.5 out of 5 stars 1,863
It's been over a decade since Verne Harnish's best-selling book Mastering the Rockefeller Habits was first released. Scaling Up: How a Few Companies Make It...and Why the Rest Don't is the first major revision of this business classic. In Scaling Up, Harnish and his team share practical tools and techniques for building an industry-dominating business.
-
1 out of 5 stars
-
Literally Useless | No Way 5 Star Reviews are real
- By Michael on 01-23-15
By: Verne Harnish
-
Work Rules!
- Insights from Inside Google That Will Transform How You Live and Lead
- By: Laszlo Bock
- Narrated by: Laszlo Bock
- Length: 11 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 2,513
-
Performance4.5 out of 5 stars 2,153
-
Story4.5 out of 5 stars 2,130
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work - and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing". So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge.
-
4 out of 5 stars
-
Multifaceted
- By jeremiah on 04-07-15
By: Laszlo Bock
-
Great CEOs Are Lazy
- By: Jim Schleckser
- Narrated by: Jim Schleckser
- Length: 5 hrs and 18 mins
- Unabridged
-
Overall4.5 out of 5 stars 274
-
Performance4.5 out of 5 stars 231
-
Story4.5 out of 5 stars 230
How do the really exceptional CEOs get more done in less time than everyone else? What is their technique for getting their work done, while still having the time to spend pursuing hobbies and spending quality time with their friends and family? The truth is that great and lazy CEOs know a secret when it comes to time management. Rather than spending a little time on a lot of things, the best CEOs spend most of their time eliminating the single biggest constraint to the growth of their business.
-
5 out of 5 stars
-
Loved It!
- By Mike E. on 07-10-19
By: Jim Schleckser
-
Restaurant Success by the Numbers, Second Edition
- A Money-Guy's Guide to Opening the Next New Hot Spot
- By: Roger Fields
- Narrated by: Jonathan Yen
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 193
-
Performance4.5 out of 5 stars 157
-
Story4.5 out of 5 stars 155
A one-stop start-up guide from an accountant-turned-restaurateur. Ninety percent of all restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! A man of many hats - money-guy, restaurant owner, and restaurant consultant - Roger Fields shows how a restaurant can survive its first year and keep diners coming back for years. Featuring real-life start-up stories (including many of the author's own), this comprehensive how-to walks listeners through the logistics of opening a restaurant: concept, location, menu, staff, and, most important, profit.
-
4 out of 5 stars
-
Everything mentioned I learned as I ran restaurant
- By steve on 01-24-19
By: Roger Fields
-
The Virtual CEO
- How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence
- By: Dani Dennis, Fifth and Rich
- Narrated by: Jenn Johnson
- Length: 2 hrs and 27 mins
- Unabridged
-
Overall5 out of 5 stars 24
-
Performance5 out of 5 stars 24
-
Story5 out of 5 stars 24
Are you ready to unlock the transformative potential of artificial intelligence and revolutionize the way you run your business? Introducing The Virtual CEO: How to Run Any Business on Autopilot from Anywhere Using Artificial Intelligence. This groundbreaking guide is designed to empower aspiring entrepreneurs and established business owners alike.
-
5 out of 5 stars
-
A+ for Dani Dennis Fifth & Rich
- By Avid listener on 08-09-23
By: Dani Dennis, and others
-
The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- By: Sean Covey, Chris McChesney, Jim Huling
- Narrated by: Sean Covey, Chris McChesney, Jim Huling
- Length: 8 hrs and 27 mins
- Unabridged
-
Overall4.5 out of 5 stars 3,225
-
Performance4.5 out of 5 stars 2,707
-
Story4.5 out of 5 stars 2,671
The 4 Disciplines of Execution provides a simple, proven formula for achieving the goals that every individual or organization needs to reach. From Marriott to the U.S. Navy, Covey and his team have worked with more than 200,000 people in hundreds of organizations to improve performance, identifying and honing four secrets of perfect execution: Focus on the Wildly Important; Act on the Lead Measures; Keep a Compelling Scoreboard; and Create a Cadence of Accountability.
-
3 out of 5 stars
-
Please Remember To Tip Your Executioner?
- By Darwin8u on 02-03-15
By: Sean Covey, and others
-
Scaling Up
- How a Few Companies Make It...and Why the Rest Don't, Rockefeller Habits 2.0
- By: Verne Harnish
- Narrated by: Spencer Cannon
- Length: 8 hrs and 49 mins
- Unabridged
-
Overall4.5 out of 5 stars 2,250
-
Performance4.5 out of 5 stars 1,876
-
Story4.5 out of 5 stars 1,863
It's been over a decade since Verne Harnish's best-selling book Mastering the Rockefeller Habits was first released. Scaling Up: How a Few Companies Make It...and Why the Rest Don't is the first major revision of this business classic. In Scaling Up, Harnish and his team share practical tools and techniques for building an industry-dominating business.
-
1 out of 5 stars
-
Literally Useless | No Way 5 Star Reviews are real
- By Michael on 01-23-15
By: Verne Harnish
-
Work Rules!
- Insights from Inside Google That Will Transform How You Live and Lead
- By: Laszlo Bock
- Narrated by: Laszlo Bock
- Length: 11 hrs and 26 mins
- Unabridged
-
Overall4.5 out of 5 stars 2,513
-
Performance4.5 out of 5 stars 2,153
-
Story4.5 out of 5 stars 2,130
From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work - and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing". So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge.
-
4 out of 5 stars
-
Multifaceted
- By jeremiah on 04-07-15
By: Laszlo Bock
-
Great CEOs Are Lazy
- By: Jim Schleckser
- Narrated by: Jim Schleckser
- Length: 5 hrs and 18 mins
- Unabridged
-
Overall4.5 out of 5 stars 274
-
Performance4.5 out of 5 stars 231
-
Story4.5 out of 5 stars 230
How do the really exceptional CEOs get more done in less time than everyone else? What is their technique for getting their work done, while still having the time to spend pursuing hobbies and spending quality time with their friends and family? The truth is that great and lazy CEOs know a secret when it comes to time management. Rather than spending a little time on a lot of things, the best CEOs spend most of their time eliminating the single biggest constraint to the growth of their business.
-
5 out of 5 stars
-
Loved It!
- By Mike E. on 07-10-19
By: Jim Schleckser
-
Creating Magic
- 10 Common Sense Leadership Strategies from a Life at Disney
- By: Lee Cockerell
- Narrated by: Lee Cockerell
- Length: 7 hrs and 36 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,344
-
Performance4.5 out of 5 stars 1,079
-
Story4.5 out of 5 stars 1,074
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade.
-
5 out of 5 stars
-
Brilliant, simple, lessons on leadership
- By Garrett on 10-16-10
By: Lee Cockerell
-
Working Backwards
- Insights, Stories, and Secrets from Inside Amazon
- By: Colin Bryar, Bill Carr
- Narrated by: Bill Carr, Colin Bryar, Robert Petkoff
- Length: 10 hrs and 41 mins
- Unabridged
-
Overall4.5 out of 5 stars 900
-
Performance5 out of 5 stars 731
-
Story4.5 out of 5 stars 721
Working Backwards is a practical guidebook and a corporate narrative, filled with the authors’ in-the-room recollections of what “Being Amazonian” is like and how it has affected their personal and professional lives. They demonstrate that success on Amazon’s scale is not achieved by the genius of any single leader, but rather through commitment to and execution of a set of well-defined, rigorously executed principles and practices - shared here for the very first time.
-
2 out of 5 stars
-
Look elsewhere to learn about Amazon.
- By JPLFC2002 on 03-19-21
By: Colin Bryar, and others
-
The Roofing Machine
- Dominate Your Market Through an Inside and Out Business Structure
- By: Martin Pettigrew
- Narrated by: Martin Pettigrew
- Length: 2 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 53
-
Performance4 out of 5 stars 49
-
Story4.5 out of 5 stars 48
Dominate your market through an inside and out business structure: Martin Pettigrew's proven concept with over $40 million in yearly gross roofing sales. In The Roofing Machine, Martin shares a unique business structure that can enable you to grow your sales revenue to over $40 million per year. It is based on the obsession with customers to provide them with what they deserve...the best.
-
3 out of 5 stars
-
It was ok
- By Joseph Coffeen on 12-11-24
By: Martin Pettigrew
-
Mastering the Rockefeller Habits
- What You Must Do to Increase the Value of Your Growing Firm
- By: Verne Harnish
- Narrated by: Verne Harnish
- Length: 4 hrs and 2 mins
- Unabridged
-
Overall4.5 out of 5 stars 420
-
Performance4.5 out of 5 stars 356
-
Story4.5 out of 5 stars 350
What are the underlying handful of fundamentals that haven't changed for over a hundred years? From Harnish's famous "One-Page Strategic Plan" to his concise outline of eight practical actions you can take to strengthen your culture, this book is a compilation of best practices adapted from some of the best-run firms on the planet. Included is an instructive chapter co-authored by Rich Russakoff, revealing winning tactics to get banks to finance your business.
-
5 out of 5 stars
-
The single best book I have read on business
- By Mike on 07-13-17
By: Verne Harnish
-
The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- By: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
-
Overall5 out of 5 stars 34
-
Performance5 out of 5 stars 29
-
Story5 out of 5 stars 29
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
-
5 out of 5 stars
-
Phenomenal practical guidance to taking care of our customers!
- By Nathan Unruh on 07-09-24
-
Pinnacle
- Five Principles that Take Your Business to the Top of the Mountain
- By: Steve Preda, Gregory Cleary
- Narrated by: Derek Botten
- Length: 5 hrs and 14 mins
- Unabridged
-
Overall5 out of 5 stars 32
-
Performance5 out of 5 stars 31
-
Story5 out of 5 stars 31
Inside Pinnacle, best-selling author, entrepreneur, and leadership team coach Steve Preda, and Pinnacle Business Guides founder Gregory Cleary, will walk you through these principles. Filled with real-life anecdotes and practical approaches, you'll learn how to grow your business, make your team more efficient and productive, and free some time from your schedule.
-
3 out of 5 stars
-
One long promotion
- By ArizonaKilroy on 01-11-23
By: Steve Preda, and others
-
Cracking the Amazon Interview
- A Step by Step Guide to Land the Job
- By: Misha Yurchenko
- Narrated by: David K. Martin
- Length: 2 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 140
-
Performance5 out of 5 stars 120
-
Story4.5 out of 5 stars 120
While we cannot predict every question that Amazon will ask in an interview, the process is fairly structured. This makes the interview process transparent and easy to prepare for because we know many of the themes they will cover and questions they will ask. Imagine if your teacher in university told you most of the questions that were going to be on the test beforehand - all you would have to do is practice. Consider this book your study guide.
-
4 out of 5 stars
-
Advice is a little off, but close enough
- By T. Totland on 01-14-20
By: Misha Yurchenko
-
The Secrets of America's Greatest Body Shops:
- The Book That Will Challenge Everything You Know About the Collision Repair Business
- By: Dave Luehr, Stacey Phillips
- Narrated by: Dave Luehr
- Length: 3 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 52
-
Performance5 out of 5 stars 45
-
Story5 out of 5 stars 45
Author Dave Luehr believes that right now is the best time in history to be in the collision repair business but only for those with the right mindset. In The Secrets of America’s Greatest Body Shops, Luehr and co-writer Stacey Phillips share insightful lessons along with real-world stories of actual collision repairers who have discovered the secrets that have propelled them to a much higher level than their competitors.
-
5 out of 5 stars
-
Amazing, well thought out book
- By Anonymous User on 06-18-25
By: Dave Luehr, and others
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 524
-
Performance4.5 out of 5 stars 431
-
Story4.5 out of 5 stars 429
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- By Sand Storm IR.Tools Technology on 09-06-15
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 58
-
Performance4.5 out of 5 stars 48
-
Story4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- By MR A G ADELAAR on 05-22-15
-
Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- By: Ron Kaufman
- Narrated by: Adam Danoff
- Length: 7 hrs and 30 mins
- Unabridged
-
Overall4.5 out of 5 stars 82
-
Performance4.5 out of 5 stars 70
-
Story4.5 out of 5 stars 70
In this New York Times, USA Today, and Amazon.com best-selling book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages.
-
5 out of 5 stars
-
A unique perspective on service
- By Shyam Kumar on 09-09-14
By: Ron Kaufman
-
Process!
- How Discipline and Consistency Will Set You and Your Business Free
- By: Mike Paton, Lisa González
- Narrated by: Mike Paton
- Length: 4 hrs and 4 mins
- Unabridged
-
Overall4.5 out of 5 stars 86
-
Performance4.5 out of 5 stars 73
-
Story4.5 out of 5 stars 73
It's when you're stuck in the day-to-day, putting out fires and cleaning up messes, that passion turns to frustration. Freedom seems somewhere between elusive and impossible. The secret to getting unstuck is process. This inspiring, informative field guide will prove it's possible to establish rigor and discipline for process while also increasing creativity, flexibility, and innovation. Process! will help you identify a handful of core processes that make your business uniquely valuable.
-
1 out of 5 stars
-
Missing Chapter Five
- By Will Thomas on 12-12-22
By: Mike Paton, and others