
Creating Magic
10 Common Sense Leadership Strategies from a Life at Disney
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Narrado por:
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Lee Cockerell
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De:
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Lee Cockerell
Acerca de esta escucha
The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership, the kind that inspires employees, delights customers, and achieves extraordinary business results.
No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World Resort operations for over a decade. And in Creating Magic, he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world's number one vacation destination. But as Lee demonstrates, great leadership isn't about mastering impossibly complex management theories. We can all become outstanding leaders by following the 10 practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include:
Combining surprising business wisdom with insightful and entertaining stories from Lee's four decades on the front lines of some of the world's best-run companies, Creating Magic shows all of us, from small business owners to managers at every level, how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives.
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During Lee Cockerell’s career at Disney as the senior operating executive of Walt Disney World Resorts, he led a team of 40,000 cast members (employees) and was responsible for the operations of 20 resort hotels, four theme parks, and two water parks. As you can imagine, Lee had to become a time-management expert, first as a means of survival and then as a way to help others make the best use of their time. The time-management secrets he developed have become one of his most requested corporate-training lectures and are now available to you in this tell-all audiobook.
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Dull writer but Terrible narrator
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The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
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boring, boring, boring
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DisneyWar is an enthralling tale of one of America's most powerful media and entertainment companies, the people who control it, and those trying to overthrow them. It tells a story that - in its sudden twists, vivid, larger-than-life characters, and thrilling climax - might itself have been the subject of a Disney classic - except that it's all true.
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De: James B. Stewart
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How’s the Culture in Your Kingdom?
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- De: Dan Cockerell
- Narrado por: Jody Maberry
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General
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Historia
Author Dan Cockerell started his Disney journey as a parking attendant. Over the next 26 years and 19 different jobs, he became the vice president of the biggest theme park in the world, The Magic Kingdom Park. During the course of his Disney career, Dan learned many life and leadership lessons, and teaches those learnings within How's the Culture in Your Kingdom? Dan explains how to lead yourself and how to lead your team and organization by using relevant stories and practical examples from his 26-year Disney leadership journey.
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Very much like his father's message.
- De Alyssa en 02-28-23
De: Dan Cockerell
-
Be Our Guest
- Perfecting the Art of Customer Service
- De: The Disney Institute, Theodore Kinni
- Narrado por: Barry Abrams
- Duración: 5 h y 26 m
- Versión completa
-
General
-
Narración:
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Historia
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
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Too long and repetitive
- De M. Decker en 03-11-16
De: The Disney Institute, y otros
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Time Management Magic
- How to Get More Done Every Day and Move from Surviving to Thriving
- De: Lee Cockerell
- Narrado por: Jody Maberry
- Duración: 2 h y 24 m
- Versión completa
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General
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Narración:
-
Historia
During Lee Cockerell’s career at Disney as the senior operating executive of Walt Disney World Resorts, he led a team of 40,000 cast members (employees) and was responsible for the operations of 20 resort hotels, four theme parks, and two water parks. As you can imagine, Lee had to become a time-management expert, first as a means of survival and then as a way to help others make the best use of their time. The time-management secrets he developed have become one of his most requested corporate-training lectures and are now available to you in this tell-all audiobook.
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Dull writer but Terrible narrator
- De Sam Long en 01-12-23
De: Lee Cockerell
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The Customer Rules
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- De: Lee Cockerell
- Narrado por: Lee Cockerell
- Duración: 3 h y 59 m
- Versión completa
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General
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Narración:
-
Historia
The former EVP of Walt Disney World shares indispensible rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business - any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40-plus-year career in the hospitality industry about creating an environment that keeps customers coming back for more. Here, Lee not only shows why the customer always rules, but also the rules for serving customers so well they'll never want to do business with anyone but you.
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Content is Great but Narrator Puts You to Sleep
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Disney U
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- De: Doug Lipp
- Narrado por: Tim Lundeen
- Duración: 5 h y 56 m
- Versión completa
-
General
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Narración:
-
Historia
In helping Walt Disney create “The Happiest Place on Earth”, Van France and his team started a business revolution in 1955 that eventually became the Disney University - the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney culture and describes the company's values and operational philosophies that support the world-famous Disney brand.
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Historia
Author Dan Cockerell started his Disney journey as a parking attendant. Over the next 26 years and 19 different jobs, he became the vice president of the biggest theme park in the world, The Magic Kingdom Park. During the course of his Disney career, Dan learned many life and leadership lessons, and teaches those learnings within How's the Culture in Your Kingdom? Dan explains how to lead yourself and how to lead your team and organization by using relevant stories and practical examples from his 26-year Disney leadership journey.
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Very much like his father's message.
- De Alyssa en 02-28-23
De: Dan Cockerell
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Career Magic
- How to Stay on Track to Achieve a Stellar Career
- De: Lee Cockerell
- Narrado por: Jody Maberry
- Duración: 6 h y 36 m
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Career Magic is full of priceless advice and insightful experience. Lee Cockerell chronicles how he dropped out of college, rose through the ranks at Hilton and Marriott, and eventually became the executive vice president of operations for the Walt Disney World Resort. Lee candidly shares the specific things he did to experience such dramatic success in the corporate world, but he also shares the mistakes he made along the way and the million-dollar lessons he learned that ultimately led him to the top spot at the number one vacation destination in the world.
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It’s basically a biography
- De Amazon Customer en 10-09-18
De: Lee Cockerell
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The Hidden Magic of Walt Disney World, 3rd Edition
- Over 600 Secrets of the Magic Kingdom, EPCOT, Disney's Hollywood Studios, and Disney's Animal Kingdom
- De: Susan Veness
- Narrado por: Andrea Emmes
- Duración: 8 h y 21 m
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Whether it’s your first or 50th visit to Walt Disney World, you’ll be surprised at how much you can miss during your trip. Including all-new information on Toy Story Land, Star Wars: Galaxy’s Edge, and Mickey and Minnie’s Runaway Railway, The Hidden Magic of Walt Disney World, 3rd Edition will inspire you to relive the magic year after year!
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this is just a timelilne of disney
- De Tammy Krick en 10-21-21
De: Susan Veness
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Disney's Land
- Walt Disney and the Invention of the Amusement Park That Changed the World
- De: Richard Snow
- Narrado por: Jacques Roy
- Duración: 12 h y 1 m
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This is a spectacular story of error and innovation, a wild ride from a vision to the realization of an iconic cultural landscape. It reflects the park’s uniqueness, but just as strongly that of the man who built it with a watchmaker’s precision, an artist’s conviction, and the desperate, high-hearted recklessness of a riverboat gambler.
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Okay, but better books on the subject
- De J.D. en 12-07-19
De: Richard Snow
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Buying Disney's World
- The Story of How Florida Swampland Became Walt Disney World
- De: Aaron Goldberg
- Narrado por: Susan L. Crawford
- Duración: 4 h y 39 m
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In November of 1965, after numerous months of speculation surrounding a mystery industry that had been purchasing large amounts of land in central Florida, Walt Disney finally put an end to the rumors. He announced to the public his grandiose plans for the thousands of acres he had secretly purchased. For the 18 months prior to the announcement, Walt entrusted a small group of men to covertly make these purchases.
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Walt
- De Anonymous User en 02-04-22
De: Aaron Goldberg
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The Disney Story
- Chronicling the Man, the Mouse and the Parks
- De: Aaron H Goldberg
- Narrado por: Susan L. Crawford
- Duración: 8 h y 10 m
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Attention, all Disney Fans! Do you enjoy learning about the Disney theme parks? Perhaps you're enamored with the man who was Walt Disney? Maybe you're just plain crazy for Mickey Mouse and the Disney big-screen features? No need to order your serving of Disney history and knowledge a la carte anymore.
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It's basically a direct read from Wikipedia
- De Kris Siegel en 07-08-19
De: Aaron H Goldberg
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The Wonders of Walt Disney World
- De: Aaron H. Goldberg
- Narrado por: Susan L. Crawford
- Duración: 7 h y 17 m
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The Wonders of Walt Disney World will guide you from park to park and attraction to attraction, across all of the Disney property. It will open your eyes to the stories behind the stories of each attraction and bring forth hundreds of secrets that Disney weaves and hides just below the surface.
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Needs an audio companion
- De Todd en 01-13-19
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The Disney Difference
- The Complete Guide to Adding Disney-Like Magic to Your Corporation or Organization
- De: Wayne Olson
- Narrado por: Wayne Olson
- Duración: 4 h y 23 m
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Transform your business or nonprofit organization. The Disney Difference is a must-listen for fans of Disney or for anyone who wants to apply the lessons and magic of Walt Disney to their organization. If you serve customers, charitable donors, or guests, this book will show you how you can give your best and give everyone a more magical experience.
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The carefully woven stories of the Disney’s’ synthesized lives pursuing their timeless, priceless vision….
- De Keith Mauney en 11-03-24
De: Wayne Olson
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The Story of Walt Disney
- De: Diane Disney Miller, Pete Martin
- Narrado por: Karen Commins
- Duración: 7 h y 23 m
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As you'll hear in this audiobook, Walt found resourceful ways to earn money even in his youth. The warm reminiscences present Walt as a creative and energetic business person and loving family man. His story includes fascinating details about animation, his cartoon characters and films, the movie and TV industries, and technological processes he invented.
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The way Walt Disney daughter caught his essence
- De Thomas Brides en 06-12-24
De: Diane Disney Miller, y otros
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One Little Spark!
- Mickey's Ten Commandments and the Road to Imagineering
- De: Marty Sklar
- Narrado por: Jeff Cummings
- Duración: 5 h y 45 m
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We've all read about the experts: the artists, the scientists, the engineers - that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes?
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More like a collection of emails.
- De J en 02-19-18
De: Marty Sklar
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Creativity, Inc. (The Expanded Edition)
- Overcoming the Unseen Forces That Stand in the Way of True Inspiration
- De: Ed Catmull, Amy Wallace - contributor
- Narrado por: Ed Catmull
- Duración: 17 h y 24 m
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The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve.
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Business book
- De Jordan Zirretta en 09-13-23
De: Ed Catmull, y otros
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The Ride of a Lifetime
- Lessons Learned from 15 Years as CEO of the Walt Disney Company
- De: Robert Iger
- Narrado por: Jim Frangione, Robert Iger
- Duración: 8 h y 45 m
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Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.
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Joins “Shoe Dog” as required biographies.
- De Matt S. en 01-02-20
De: Robert Iger
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Setting the Table
- The Transforming Power of Hospitality in Business
- De: Danny Meyer
- Narrado por: Danny Meyer
- Duración: 5 h y 33 m
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Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
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ABRIDGED VERSION!?
- De Gregg Strader en 02-19-18
De: Danny Meyer
One of the best books on leadership available
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amazing
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Amazing!
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Loved it!
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Feel the experience!
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the most impactful book I have read on leadership!
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Great book. Get a pen
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THE Best!
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you need to read, or better..listen to the book
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game changer
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