Leading Medical Group Transformation
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Prime members: New to Audible?Get 2 free audiobooks during trial.
Leading Medical Group Transformation
Buy for $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Wayne Edwards
About this listen
Medical groups are the new front door to your health system. Unlocking their potential will allow you to thrive in a value-based world.
Value-based payment models, the rise of patient consumerism, and crossing the tipping point on physician employment are all bringing about massive changes in how healthcare is delivered. Your medical group - or, if you're a leader inside a large health system, your affiliate medical groups - must transform to meet these new realities. And there is no time to waste.
Medical groups are new the front door to the American health system. They are the most consistent touch-point with patients. In fact, more than 85 percent of your community will visit a physician this year while less than seven percent will spend the night in a hospital. This means that medical group leaders, on the hospital side and the practice side, are in an incredible position. You are the catalyst that drives transformation.
Leading Medical Group Transformation shares an exciting message for all medical group leaders - including those who lead academic medical centers (AMCs), clinically integrated networks (CINs), federally qualified health centers (FQHCs), or rural health clinics (RHCs). Rethinking how you structure and market your business - and engage clinicians, employees, and patients - is the key to unlocking the potential of your medical group and helping your entire health system thrive in a value-based world.
Listeners will learn:
- Strategies and tactics to make your medical group patient-centric by embracing consumerism
- Governance structures that work for leading large multi-specialty groups of clinicians
- Insights on reshaping your brand
If you have a vision for what your medical group could be, think of this audiobook as your blueprint for the future. It's designed to help leaders envision, plan, implement, operationalize, and hardwire medical groups that are highly evolved on every level.
©2017 Studer Group (P)2017 Studer GroupListeners also enjoyed...
-
Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- By: Thomas Erikson
- Narrated by: David John
- Length: 10 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,302
-
Performance4.5 out of 5 stars 1,054
-
Story4.5 out of 5 stars 1,053
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
-
1 out of 5 stars
-
Should be titled "why I hate reds"
- By Dave on 08-24-20
By: Thomas Erikson
-
The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- By: Sean Covey, Chris McChesney, Jim Huling
- Narrated by: Sean Covey, Chris McChesney, Jim Huling
- Length: 8 hrs and 27 mins
- Unabridged
-
Overall4.5 out of 5 stars 3,221
-
Performance4.5 out of 5 stars 2,704
-
Story4.5 out of 5 stars 2,668
The 4 Disciplines of Execution provides a simple, proven formula for achieving the goals that every individual or organization needs to reach. From Marriott to the U.S. Navy, Covey and his team have worked with more than 200,000 people in hundreds of organizations to improve performance, identifying and honing four secrets of perfect execution: Focus on the Wildly Important; Act on the Lead Measures; Keep a Compelling Scoreboard; and Create a Cadence of Accountability.
-
3 out of 5 stars
-
Please Remember To Tip Your Executioner?
- By Darwin8u on 02-03-15
By: Sean Covey, and others
-
Nonprofit Board Success
- How to Build a Board of Directors So Good That Even the Top CEOs Would Be Jealous
- By: James Ruell
- Narrated by: Robert Grindley
- Length: 4 hrs and 8 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 26
-
Story5 out of 5 stars 26
Written by James Ruell, who has served as director and vice-treasurer of an award-winning charity, Nonprofit Board Success gives practical advice and proven techniques for building a top-notch board of directors—one that will make you the envy of CEOs everywhere.
-
5 out of 5 stars
-
Just what I was looking for
- By Jeremy B on 12-11-23
By: James Ruell
-
Accelerate: Building and Scaling High Performing Technology Organizations
- By: Nicole Forsgren PhD, Jez Humble, Gene Kim
- Narrated by: Nicole Forsgren
- Length: 4 hrs and 58 mins
- Unabridged
-
Overall4 out of 5 stars 1,148
-
Performance4 out of 5 stars 954
-
Story4 out of 5 stars 940
How can we apply technology to drive business value? For years we've been told that the performance of software delivery teams doesn't matter - that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance - and what drives it - using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for listeners to apply in their own organizations.
-
2 out of 5 stars
-
Only if you have nothing else to do
- By Gvido on 07-24-18
By: Nicole Forsgren PhD, and others
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 690
-
Performance4.5 out of 5 stars 581
-
Story4.5 out of 5 stars 580
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
-
3 out of 5 stars
-
It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
-
A Culture of High Performance
- Achieving Higher Quality at a Lower Cost
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 72
-
Performance4.5 out of 5 stars 62
-
Story4.5 out of 5 stars 62
Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.
-
5 out of 5 stars
-
Wonderful book!!
- By Kelly Waite on 07-26-19
By: Quint Studer
-
Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- By: Thomas Erikson
- Narrated by: David John
- Length: 10 hrs and 47 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,302
-
Performance4.5 out of 5 stars 1,054
-
Story4.5 out of 5 stars 1,053
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
-
1 out of 5 stars
-
Should be titled "why I hate reds"
- By Dave on 08-24-20
By: Thomas Erikson
-
The 4 Disciplines of Execution
- Achieving Your Wildly Important Goals
- By: Sean Covey, Chris McChesney, Jim Huling
- Narrated by: Sean Covey, Chris McChesney, Jim Huling
- Length: 8 hrs and 27 mins
- Unabridged
-
Overall4.5 out of 5 stars 3,221
-
Performance4.5 out of 5 stars 2,704
-
Story4.5 out of 5 stars 2,668
The 4 Disciplines of Execution provides a simple, proven formula for achieving the goals that every individual or organization needs to reach. From Marriott to the U.S. Navy, Covey and his team have worked with more than 200,000 people in hundreds of organizations to improve performance, identifying and honing four secrets of perfect execution: Focus on the Wildly Important; Act on the Lead Measures; Keep a Compelling Scoreboard; and Create a Cadence of Accountability.
-
3 out of 5 stars
-
Please Remember To Tip Your Executioner?
- By Darwin8u on 02-03-15
By: Sean Covey, and others
-
Nonprofit Board Success
- How to Build a Board of Directors So Good That Even the Top CEOs Would Be Jealous
- By: James Ruell
- Narrated by: Robert Grindley
- Length: 4 hrs and 8 mins
- Unabridged
-
Overall5 out of 5 stars 26
-
Performance5 out of 5 stars 26
-
Story5 out of 5 stars 26
Written by James Ruell, who has served as director and vice-treasurer of an award-winning charity, Nonprofit Board Success gives practical advice and proven techniques for building a top-notch board of directors—one that will make you the envy of CEOs everywhere.
-
5 out of 5 stars
-
Just what I was looking for
- By Jeremy B on 12-11-23
By: James Ruell
-
Accelerate: Building and Scaling High Performing Technology Organizations
- By: Nicole Forsgren PhD, Jez Humble, Gene Kim
- Narrated by: Nicole Forsgren
- Length: 4 hrs and 58 mins
- Unabridged
-
Overall4 out of 5 stars 1,148
-
Performance4 out of 5 stars 954
-
Story4 out of 5 stars 940
How can we apply technology to drive business value? For years we've been told that the performance of software delivery teams doesn't matter - that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance - and what drives it - using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for listeners to apply in their own organizations.
-
2 out of 5 stars
-
Only if you have nothing else to do
- By Gvido on 07-24-18
By: Nicole Forsgren PhD, and others
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 690
-
Performance4.5 out of 5 stars 581
-
Story4.5 out of 5 stars 580
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
-
3 out of 5 stars
-
It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
-
A Culture of High Performance
- Achieving Higher Quality at a Lower Cost
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 72
-
Performance4.5 out of 5 stars 62
-
Story4.5 out of 5 stars 62
Our industry has always dealt with change. But the environment we re navigating now requires change at a whole different level. We ve moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In his new book, thought leader Quint Studer explains how to leverage the powerful values that have always defined healthcare people passion, fortitude, willingness to learn to meet the challenges of our disruptive external environment.
-
5 out of 5 stars
-
Wonderful book!!
- By Kelly Waite on 07-26-19
By: Quint Studer
-
Great at Work
- How Top Performers Work Less and Achieve More
- By: Morten Hansen
- Narrated by: Robert Petkoff
- Length: 7 hrs and 33 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,239
-
Performance4.5 out of 5 stars 1,030
-
Story4.5 out of 5 stars 1,024
Why do some people perform better at work than others? This deceptively simple question continues to confound professionals in all sectors of the workforce. Now, after a unique, five-year study of more than 5,000 managers and employees, Morten Hansen reveals the answers in his "Seven Work Smarter Practices" that can be applied by anyone looking to maximize their time and performance. Each of Hansen's seven practices is highlighted by inspiring stories from individuals in his comprehensive study.
-
5 out of 5 stars
-
Do less but obsess
- By A. Yoshida on 10-24-18
By: Morten Hansen
-
Pinnacle
- Five Principles that Take Your Business to the Top of the Mountain
- By: Steve Preda, Gregory Cleary
- Narrated by: Derek Botten
- Length: 5 hrs and 14 mins
- Unabridged
-
Overall5 out of 5 stars 31
-
Performance5 out of 5 stars 30
-
Story5 out of 5 stars 30
Inside Pinnacle, best-selling author, entrepreneur, and leadership team coach Steve Preda, and Pinnacle Business Guides founder Gregory Cleary, will walk you through these principles. Filled with real-life anecdotes and practical approaches, you'll learn how to grow your business, make your team more efficient and productive, and free some time from your schedule.
-
5 out of 5 stars
-
This book is a hidden gem
- By Jordan N. on 12-07-23
By: Steve Preda, and others
-
The Journey to Enterprise Agility
- Systems Thinking and Organizational Legacy
- By: Daryl Kulak, Hong Li
- Narrated by: Daryl Kulak
- Length: 11 hrs and 40 mins
- Unabridged
-
Overall4.5 out of 5 stars 47
-
Performance5 out of 5 stars 41
-
Story4.5 out of 5 stars 40
A guide to navigating the messiness of software development process change, dealing with all the legacy organizational elements, and focusing on increasing business agility.
-
5 out of 5 stars
-
Powerful approach to "Why?" Agile
- By Jonathon Baugh on 07-07-17
By: Daryl Kulak, and others
-
The Leadership Pipeline 2E
- How to Build the Leadership Powered Company
- By: Ram Charan, James Noel, Stephen Drotter
- Narrated by: Walter Dixon
- Length: 9 hrs and 49 mins
- Unabridged
-
Overall4.5 out of 5 stars 272
-
Performance4 out of 5 stars 229
-
Story4 out of 5 stars 226
Strong leaders at all levels within an organization are a requisite for business success. Yet the leadership pipeline—the internal architecture for growing leaders—is often broken or non-existent. This updated edition of the best-selling The Leadership Pipeline has been revised to help address the challenges of today’s business environment. Anchored in experience, it offers a tested model for planning leadership succession and development that has proven to get results.
-
3 out of 5 stars
-
Boring and repetitive
- By Jesse Gibbs on 11-16-23
By: Ram Charan, and others
-
The Startup Way
- How Modern Companies Use Entrepreneurial Management to Transform Culture and Drive Long-Term Growth
- By: Eric Ries
- Narrated by: Eric Ries
- Length: 10 hrs and 12 mins
- Unabridged
-
Overall4.5 out of 5 stars 660
-
Performance4.5 out of 5 stars 563
-
Story4.5 out of 5 stars 562
Entrepreneur and best-selling author of The Lean Startup Eric Ries reveals how entrepreneurial principles can be used by businesses ranging from established companies to early stage startups to grow revenues, drive innovation, and emerge as truly modern organizations poised to take advantage of the enormous opportunities of the 21st century.
-
4 out of 5 stars
-
In need of a second edition
- By Ehud Shavit on 12-28-17
By: Eric Ries
-
Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- By: Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall4.5 out of 5 stars 373
-
Performance4.5 out of 5 stars 319
-
Story4.5 out of 5 stars 314
The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
-
5 out of 5 stars
-
Business to Company???
- By S. Wheelhouse on 12-07-18
By: Nick Mehta, and others
-
Straight A Leadership
- Alignment Action Accountability
- By: Quint Studer
- Narrated by: Kevin Young
- Length: 5 hrs and 24 mins
- Unabridged
-
Overall4.5 out of 5 stars 61
-
Performance4.5 out of 5 stars 53
-
Story4.5 out of 5 stars 50
Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal best-selling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations.
-
5 out of 5 stars
-
Excellent book for any leader in healthcare
- By Scott on 05-05-18
By: Quint Studer
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 30
-
Performance4.5 out of 5 stars 28
-
Story4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall4.5 out of 5 stars 67
-
Performance4 out of 5 stars 55
-
Story4 out of 5 stars 54
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
1 out of 5 stars
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
Cybersecurity Leadership
- Powering the Modern Organization
- By: Mansur Hasib
- Narrated by: Mansur Hasib
- Length: 7 hrs and 3 mins
- Unabridged
-
Overall4.5 out of 5 stars 128
-
Performance4 out of 5 stars 122
-
Story4 out of 5 stars 123
Cybersecurity involves people, policy, and technology. Yet most books and academic programs cover only technology. Hence the implementation of cybersecurity as a people powered perpetual innovation and productivity engine is not done. People think they can buy cybersecurity as a product when in fact the discipline is the modern practice of digital business strategy. People also equate cybersecurity with information security or security alone. However, security is a state, while cybersecurity is a process.
-
5 out of 5 stars
-
CIOs and CISOs should read this book...
- By Chad L Fulgham on 08-12-15
By: Mansur Hasib
-
Outside In
- The Power of Putting Customers at the Center of Your Business
- By: Harley Manning, Kerry Bodine
- Narrated by: Mel Foster
- Length: 7 hrs and 35 mins
- Unabridged
-
Overall4.5 out of 5 stars 205
-
Performance4 out of 5 stars 174
-
Story4.5 out of 5 stars 173
The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.
-
5 out of 5 stars
-
thank you
- By joan on 03-23-16
By: Harley Manning, and others
-
The Performance Pipeline
- Getting the Right Performance at Every Level of Leadership
- By: Stephen Drotter
- Narrated by: Jim Manchester
- Length: 7 hrs and 8 mins
- Unabridged
-
Overall4 out of 5 stars 53
-
Performance4.5 out of 5 stars 39
-
Story4 out of 5 stars 39
It's not enough to build a company full of people with leadership skills. The Performance Pipeline digs deep into the real work of executing business results at each leadership layer. It is filled with lessons and examples from the author's 40 years of experience, and explains how to set performance standards, make sure the right work is being done, and remove performance barriers.
-
1 out of 5 stars
-
Said it was included with audible credit
- By Greygoose on 06-09-24
By: Stephen Drotter
Related to this topic
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 30
-
Performance4.5 out of 5 stars 28
-
Story4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall4.5 out of 5 stars 67
-
Performance4 out of 5 stars 55
-
Story4 out of 5 stars 54
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
1 out of 5 stars
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- By: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
-
Overall4.5 out of 5 stars 110
-
Performance4.5 out of 5 stars 89
-
Story4.5 out of 5 stars 88
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
5 out of 5 stars
-
If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
-
Engine of Impact
- Essentials of Strategic Leadership in the Nonprofit Sector
- By: William F. Meehan III, Kim Starkey Jonker
- Narrated by: C. J. Lengua
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 45
-
Performance4.5 out of 5 stars 37
-
Story4 out of 5 stars 37
We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.
-
4 out of 5 stars
-
Must listen for all nonprofit leaders
- By Peter A. Mello on 02-09-19
By: William F. Meehan III, and others
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- By: Sharon Armstrong, Barbara Mitchell
- Narrated by: Robin Miles
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 35
-
Performance4.5 out of 5 stars 29
-
Story4.5 out of 5 stars 29
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- By Amazon Customer on 02-02-24
By: Sharon Armstrong, and others
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
-
Overall4 out of 5 stars 98
-
Performance4 out of 5 stars 62
-
Story4.5 out of 5 stars 62
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
1 out of 5 stars
-
HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
-
The Outstanding Organization
- Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 6 hrs and 5 mins
- Unabridged
-
Overall4.5 out of 5 stars 30
-
Performance4.5 out of 5 stars 28
-
Story4.5 out of 5 stars 27
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale. In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
-
4 out of 5 stars
-
Good breadth, shallow depth
- By aochoa19 on 02-09-21
By: Karen Martin
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- By: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall4.5 out of 5 stars 67
-
Performance4 out of 5 stars 55
-
Story4 out of 5 stars 54
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
1 out of 5 stars
-
Not for me - dislike narrator's voice +
- By sharing1 on 10-11-19
By: Karen Martin
-
The Effortless Experience
- Conquering the New Battleground for Customer Loyalty
- By: Matthew Dixon, Nick Toman, Rick DeLisi
- Narrated by: Matthew Dixon, Nick Toman, Rick DeLisi
- Length: 6 hrs and 37 mins
- Unabridged
-
Overall4.5 out of 5 stars 110
-
Performance4.5 out of 5 stars 89
-
Story4.5 out of 5 stars 88
In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty - with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty.
-
5 out of 5 stars
-
If you are a CXer, you have to read/listen to it
- By Shirley Campbell on 05-26-23
By: Matthew Dixon, and others
-
Engine of Impact
- Essentials of Strategic Leadership in the Nonprofit Sector
- By: William F. Meehan III, Kim Starkey Jonker
- Narrated by: C. J. Lengua
- Length: 7 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 45
-
Performance4.5 out of 5 stars 37
-
Story4 out of 5 stars 37
We are entering a new era - an era of impact. The largest intergenerational transfer of wealth in history will soon be underway, bringing with it the potential for huge increases in philanthropic funding. Engine of Impact shows how nonprofits can apply the principles of strategic leadership to attract greater financial support and leverage that funding to maximum effect.
-
4 out of 5 stars
-
Must listen for all nonprofit leaders
- By Peter A. Mello on 02-09-19
By: William F. Meehan III, and others
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- By: Sharon Armstrong, Barbara Mitchell
- Narrated by: Robin Miles
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall4.5 out of 5 stars 35
-
Performance4.5 out of 5 stars 29
-
Story4.5 out of 5 stars 29
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- By Amazon Customer on 02-02-24
By: Sharon Armstrong, and others
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- By: Roger Connors, Tom Smith
- Narrated by: Lloyd James
- Length: 9 hrs and 53 mins
- Unabridged
-
Overall4 out of 5 stars 98
-
Performance4 out of 5 stars 62
-
Story4.5 out of 5 stars 62
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
1 out of 5 stars
-
HELP - How Can I Get The Lost Hours Back ?
- By Mike on 09-23-09
By: Roger Connors, and others
-
Attacker's Advantage
- Turning Uncertainty into Breakthrough Opportunities
- By: Ram Charan
- Narrated by: Mark Bramhall
- Length: 6 hrs and 8 mins
- Unabridged
-
Overall4 out of 5 stars 83
-
Performance4 out of 5 stars 68
-
Story4 out of 5 stars 69
In The Attacker's Advantage, Charan reveals the upside of uncertainty for those leaders who are nimbly positioned to anticipate the catalysts of disruption and embrace change. He updates and adapts the principles of his previous best sellers to address the current turbulent business environment, cutting through the veil of complexity to concentrate on the new customer needs and expectations and providing the tools for corporate leaders to take their companies to a higher level.
-
4 out of 5 stars
-
Fantastic book - volume lower than usual
- By James Gajewski on 06-14-15
By: Ram Charan
-
The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- By: Ram Charan, Geri Willigan
- Narrated by: Bob Reed
- Length: 5 hrs and 48 mins
- Unabridged
-
Overall4.5 out of 5 stars 66
-
Performance4.5 out of 5 stars 56
-
Story4.5 out of 5 stars 56
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
-
4 out of 5 stars
-
Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- By Niel on 06-23-19
By: Ram Charan, and others
-
Journey to the Emerald City
- By: Roger Connors, Tom Smith, Craig Hickman
- Narrated by: Wayne Shepherd
- Length: 2 hrs and 51 mins
- Abridged
-
Overall4 out of 5 stars 45
-
Performance4.5 out of 5 stars 35
-
Story4 out of 5 stars 36
Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.
-
5 out of 5 stars
-
Every creative leaders go to book
- By June on 01-08-18
By: Roger Connors, and others
-
No Ego
- How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results
- By: Cy Wakeman
- Narrated by: Cynthia Farrell
- Length: 4 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 690
-
Performance4.5 out of 5 stars 581
-
Story4.5 out of 5 stars 580
No Ego is about increasing awareness of just how often individuals are operating out of ego at work, breeding drama and discord rather than innovation and constructive collaboration. It is high time to reinvent leadership thinking. The current work experience is so full of emotional waste that it's seen as a foregone cost in today's business environments. Cy Wakeman teaches straightforward strategies in which this time and energy can be re-commissioned and put toward the value that hired talent is intended to provide.
-
3 out of 5 stars
-
It's a good dose of reality, but not enough...
- By Phaethon on 02-25-20
By: Cy Wakeman
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli, Tom Parks
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 58
-
Performance4.5 out of 5 stars 48
-
Story4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- By MR A G ADELAAR on 05-22-15
-
Designing for Growth
- A Design Thinking Tool Kit for Managers
- By: Jeanne Liedtka, Tim Ogilvie
- Narrated by: Nicol Zanzarella
- Length: 6 hrs and 35 mins
- Unabridged
-
Overall4 out of 5 stars 103
-
Performance4 out of 5 stars 86
-
Story4 out of 5 stars 85
Jeanne Liedtka and Tim Ogilvie educate listeners on one of the hottest trends in business development: "design thinking", or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed as a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design.
-
4 out of 5 stars
-
Audiobook requires regular book
- By GoingGoingGone... on 07-01-18
By: Jeanne Liedtka, and others