ITIL Lifecycle Essentials
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ITIL Lifecycle Essentials
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Narrated by:
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Melanie Crawley
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By:
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Claire Agutter
About this listen
Taking you through the ITIL Foundation exam and beyond. ITIL is the best practice methodology for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL Lifecycle Essentials covers all of the vital material required for the entry-level ITIL Foundation Certificate, which gives candidates a comprehensive overview of the key elements, concepts, and terminology used in the ITIL service lifecycle.
The essential link between your ITIL qualification and the real world.
More than just a guide to help you pass an exam, this book also provides practical guidance for when newly qualified practitioners enter the real world. By addressing processes and concepts not covered in the syllabus, this book guides practitioners as they go beyond Foundation level. It features practical tips on using service management, and for each process, the author adds to the theory with lessons from her own real-world experience. ITIL Lifecycle Essentials is ideal for self-study candidates, training delegates and V2 Foundation Certificate holders who have not yet taken the upgraded exam. Project managers looking to broaden their qualifications will find it a helpful companion to their studies and a practical aid for their professional development. Contractors or consultants with limited study time will also find this book essential to their part-time education.
A perfect companion before, during, and after your ITIL education.
Claire Agutter has held a number of operational, consulting and implementation roles, giving her real-world, practical experience of ITIL. Since 2007 she has been an ITIL principal lecturer and has been involved in exam panels for ITIL V2 and V3. She has also provided online ITIL training to hundreds of successful Foundation delegates.
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Overall4.5 out of 5 stars 8,927
-
Performance4.5 out of 5 stars 7,543
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Story4.5 out of 5 stars 7,465
Richard Dawkins' brilliant reformulation of the theory of natural selection has the rare distinction of having provoked as much excitement and interest outside the scientific community as within it. His theories have helped change the whole nature of the study of social biology, and have forced thousands to rethink their beliefs about life.
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5 out of 5 stars
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Better than print!
- By J. D. May on 07-31-12
By: Richard Dawkins
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My Big TOE: Awakening
- Book One of a Trilogy Unifying Philosophy, Physics, and Metaphysics
- By: Thomas Campbell
- Narrated by: Thomas Campbell
- Length: 11 hrs and 11 mins
- Unabridged
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Overall4.5 out of 5 stars 482
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Performance4.5 out of 5 stars 415
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Story4.5 out of 5 stars 410
My Big TOE: Awakening, written by a nuclear physicist in the language of contemporary culture, unifies science and philosophy, physics and metaphysics, mind and matter, purpose and meaning, the normal and the paranormal. The entirety of human experience (mind, body, and spirit) including both our objective and subjective worlds is brought together under one seamless scientific understanding.
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2 out of 5 stars
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What a Trip (but to where?)
- By Michael on 11-26-13
By: Thomas Campbell
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How the Earth Works
- By: Michael E. Wysession, The Great Courses
- Narrated by: Michael E. Wysession
- Length: 24 hrs and 31 mins
- Original Recording
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Overall4.5 out of 5 stars 1,720
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Performance4.5 out of 5 stars 1,503
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Story4.5 out of 5 stars 1,485
How the Earth Works takes you on an astonishing journey through time and space. In 48 lectures, you will look at what went into making our planet - from the big bang, to the formation of the solar system, to the subsequent evolution of Earth.
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5 out of 5 stars
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Excellent course
- By Doug B. on 05-23-19
By: Michael E. Wysession, and others
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Letters from an Astrophysicist
- By: Neil deGrasse Tyson
- Narrated by: Neil deGrasse Tyson, Vikas Adam, Piper Goodeve, and others
- Length: 5 hrs and 35 mins
- Unabridged
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Overall4.5 out of 5 stars 2,118
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Performance5 out of 5 stars 1,829
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Story4.5 out of 5 stars 1,811
Astrophysicist Neil deGrasse Tyson has attracted one of the world’s largest online followings with his fascinating, widely accessible insights into science and our universe. Now, Tyson invites us to go behind the scenes of his public fame by unveiling his candid correspondence with people across the globe who have sought him out in search of answers. In this hand-picked collection of 100 letters, Tyson draws upon cosmic perspectives to address a vast array of questions about science, faith, philosophy, life, and of course, Pluto.
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4 out of 5 stars
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Dear Neil...
- By Tina G. on 10-14-19
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Brain Energy
- A Revolutionary Breakthrough in Understanding Mental Health—and Improving Treatment for Anxiety, Depression, OCD, PTSD, and More
- By: Christopher M. Palmer MD
- Narrated by: Christopher M. Palmer MD
- Length: 12 hrs and 18 mins
- Unabridged
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Overall4.5 out of 5 stars 1,145
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Performance4.5 out of 5 stars 1,002
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Story4.5 out of 5 stars 998
We are in the midst of a global mental health crisis, and mental illnesses are on the rise. But what causes mental illness? And why are mental health problems so hard to treat? Drawing on decades of research, Harvard psychiatrist Dr. Chris Palmer outlines a revolutionary new understanding that for the first time unites our existing knowledge about mental illness within a single framework: mental disorders are metabolic disorders of the brain. Brain Energy will transform the field of mental health, and the lives of countless people around the world.
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1 out of 5 stars
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Arguing brain health theory to medical profession
- By Maya H Saric on 03-10-23
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Napoleon's Hemorrhoids…And Other Small Events That Changed History
- By: Phil Mason
- Narrated by: LJ Ganser
- Length: 8 hrs and 13 mins
- Unabridged
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Overall4 out of 5 stars 1,191
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Performance4 out of 5 stars 1,057
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Story4 out of 5 stars 1,053
Hilarious, fascinating, and a roller coaster of dizzying, historical what-ifs, Napoleon's Hemorrhoids is a potpourri for serious historians and casual history buffs. In one of Phil Mason's many revelations, you'll learn that Communist jets were two minutes away from opening fire on American planes during the Cuban missile crisis, when they had to turn back as they were running out of fuel. You'll discover that before the Battle of Waterloo, Napoleon's painful hemorrhoids prevented him from mounting his horse to survey the battlefield.
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3 out of 5 stars
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They just throw the facts too fast
- By Concerned_llama on 12-11-20
By: Phil Mason
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Welcome to the Universe
- An Astrophysical Tour
- By: Michael A. Strauss, J. Richard Gott, Neil deGrasse Tyson
- Narrated by: Michael Butler Murray
- Length: 17 hrs and 53 mins
- Unabridged
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Overall4.5 out of 5 stars 1,370
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Performance4.5 out of 5 stars 1,210
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Story4.5 out of 5 stars 1,205
Welcome to the Universe is a personal guided tour of the cosmos by three of today's leading astrophysicists. Inspired by the enormously popular introductory astronomy course that Neil deGrasse Tyson, Michael A. Strauss, and J. Richard Gott taught together at Princeton, this book covers it all - from planets, stars, and galaxies to black holes, wormholes, and time travel.
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3 out of 5 stars
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All About What We Know About the Universe - ALL
- By J.B. on 02-17-17
By: Michael A. Strauss, and others
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Chemistry and Our Universe
- How It All Works
- By: Ron B. Davis, The Great Courses
- Narrated by: Ron B. Davis
- Length: 30 hrs and 6 mins
- Original Recording
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Overall4.5 out of 5 stars 517
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Performance4.5 out of 5 stars 410
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Story4.5 out of 5 stars 406
Chemistry and Our Universe: How It All Works is your in-depth introduction to this vital field, taught through 60 engaging half-hour lectures that are suitable for any background or none at all. Covering a year’s worth of introductory general chemistry at the college level, plus intriguing topics that are rarely discussed in the classroom, this amazingly comprehensive course requires nothing more advanced than high-school math. Your guide is Professor Ron B. Davis, Jr., a research chemist and award-winning teacher at Georgetown University.
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4 out of 5 stars
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Great Professor, Hard to Follow.
- By Jen on 05-14-19
By: Ron B. Davis, and others
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Reentry
- SpaceX, Elon Musk, and the Reusable Rockets That Launched a Second Space Age
- By: Eric Berger
- Narrated by: Rob Shapiro
- Length: 12 hrs and 59 mins
- Unabridged
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Overall5 out of 5 stars 184
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Performance5 out of 5 stars 172
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Story5 out of 5 stars 172
From launchpad explosions to a pernicious cricket infestation to the demanding management style of Musk himself, the rise of SpaceX was beset with challenges and far from inevitable. Find out how the startup beat the odds and flew high enough to outpace their rivals... and where they're going next.
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4 out of 5 stars
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Appreciated the engineering details
- By Will on 10-19-24
By: Eric Berger
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Cosmic Queries
- StarTalk’s Guide to Who We Are, How We Got Here, and Where We’re Going
- By: James Trefil, Lindsey N. Walker - editor, Neil deGrasse Tyson
- Narrated by: Neil deGrasse Tyson, Lauren Fortgang
- Length: 6 hrs and 18 mins
- Unabridged
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Overall4.5 out of 5 stars 892
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Performance4.5 out of 5 stars 760
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Story4.5 out of 5 stars 753
In this illuminating audiobook, Tyson and coauthor James Trefil, a renowned physicist and science popularizer, take on the big questions that humanity has been posing for millennia - How did life begin? What is our place in the universe? Are we alone? - and provide answers based on the most current data, observations, and theories.
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1 out of 5 stars
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Not worth it
- By Daniel Earl on 03-15-21
By: James Trefil, and others
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Ranger Confidential
- Living, Working, and Dying in the National Parks
- By: Andrea Lankford
- Narrated by: Julia Motyka
- Length: 9 hrs and 28 mins
- Unabridged
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Overall4.5 out of 5 stars 1,285
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Performance4.5 out of 5 stars 1,149
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Story4.5 out of 5 stars 1,146
The real stories behind the scenery of America’s national parks. For 12 years, Andrea Lankford lived in the biggest, most impressive national parks in the world, working a job she loved. She chaperoned baby sea turtles on their journey to sea. She pursued bad guys on her galloping patrol horse. She jumped into rescue helicopters bound for the heart of the Grand Canyon. She won arguments with bears. She slept with a few too many rattlesnakes. Hell yeah, it was the best job in the world! Fortunately, Andrea survived it.
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3 out of 5 stars
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Depressing from Cover to Cover
- By Drew (@drewsant) on 04-13-15
By: Andrea Lankford
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Inspired
- How to Create Tech Products Customers Love, Second Edition
- By: Marty Cagan
- Narrated by: Marty Cagan
- Length: 7 hrs and 45 mins
- Unabridged
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Overall4.5 out of 5 stars 2,675
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Performance4.5 out of 5 stars 2,178
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Story4.5 out of 5 stars 2,152
How do today's most successful tech companies - Amazon, Google, Facebook, Netflix, Tesla - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently from the vast majority of tech companies. In Inspired, technology product management thought leader Marty Cagan provides listeners with a master class in how to structure and staff a vibrant and successful product organization and how to discover and deliver technology products that your customers will love.
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4 out of 5 stars
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Great book, terrible audio wanted to ask a refund
- By Srikanth Ramanujam on 11-15-18
By: Marty Cagan
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The Blind Watchmaker
- Why the Evidence of Evolution Reveals a Universe Without Design
- By: Richard Dawkins
- Narrated by: Richard Dawkins, Lalla Ward
- Length: 14 hrs and 40 mins
- Unabridged
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Overall4.5 out of 5 stars 2,816
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Performance4.5 out of 5 stars 2,437
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Story4.5 out of 5 stars 2,408
The Blind Watchmaker, knowledgably narrated by author Richard Dawkins, is as prescient and timely a book as ever. The watchmaker belongs to the 18th-century theologian William Paley, who argued that just as a watch is too complicated and functional to have sprung into existence by accident, so too must all living things, with their far greater complexity, be purposefully designed. Charles Darwin's brilliant discovery challenged the creationist arguments; but only Richard Dawkins could have written this elegant riposte.
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4 out of 5 stars
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Challenging textbook more than an enjoyable listen
- By Eric on 01-15-12
By: Richard Dawkins
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The Butchering Art
- Joseph Lister's Quest to Transform the Grisly World of Victorian Medicine
- By: Lindsey Fitzharris
- Narrated by: Ralph Lister
- Length: 7 hrs and 54 mins
- Unabridged
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Overall4.5 out of 5 stars 3,371
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Performance4.5 out of 5 stars 3,029
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Story4.5 out of 5 stars 3,021
In The Butchering Art, the historian Lindsey Fitzharris reveals the shocking world of 19th-century surgery on the eve of profound transformation. She conjures up early operating theaters - no place for the squeamish - and surgeons, working before anesthesia, who were lauded for their speed and brute strength. They were baffled by the persistent infections that kept mortality rates stubbornly high. A young, melancholy Quaker surgeon named Joseph Lister would solve the deadly riddle and change the course of history.
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5 out of 5 stars
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Not one boring moment!
- By WRWF on 12-22-17