Episodios

  • Building Trust One Relationship at a Time
    Jun 18 2025

    The unchanging pillars of trust and integrity are more crucial than ever. Bob Berg, the mastermind behind the Go-Giver series, joins us for an engaging discussion on the timeless art of relationship building in sales. He shares insights into how empathy, kindness, and caring are not just "soft skills" but essential tools for creating authentic, meaningful connections with clients. Bob passionately argues that while technology can help facilitate interactions, it should never replace the irreplaceable human touch that builds lasting relationships.

    It's not about meeting quotas; it's about serving others with authenticity and integrity. By focusing on networking as a service and making referrals a habitual practice, you can deepen relationships and expand your community effectively.

    👤 About the Guest

    Bob Burg is a Hall of Fame Keynote Speaker, and co-author of The Go-Giver.

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    23 m
  • AI and Email—Don’t Screw It Up!
    Jun 16 2025

    Many fall prey to overly lengthy AI-generated emails that miss the mark entirely. Join Mark on this episode as he explores the biggest mistake sales professionals make with AI-driven emails. Learn from successful A-B testing results that show the power of brevity in stimulating high response rates.

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    6 m
  • Why Salespeople Must Be Lifelong Learners
    Jun 11 2025

    Let’s uncover the intersection of sales success and AI technology. This episode welcomes Damon Lembi as we stress the importance of mastering sales fundamentals while embracing tools like Fathom and Gong to stay competitive in the digital age. Discover how AI can serve as a supportive partner, enhancing rather than replacing human skills like empathy and customer engagement.

    We also explore how becoming a thought leader is more accessible than ever, encouraging sales professionals to build their personal brands and connect with prospects through unique insights.

    👤 About the Guest

    Damon Lembi is the CEO of Learnit, a live learning platform, a 2x best-selling author, and lives in the San Francisco area.

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    22 m
  • Persistent or Pest? How to Know the Difference
    Jun 9 2025

    Transform your sales technique from being a pushy pest to a purposeful strategist. Learn how to craft your outreach so it consistently delivers value and is welcomed by your prospects. This episode promises to equip you with actionable strategies to overcome the fear of being annoying while maintaining momentum in your follow-ups. Discover the vital distinction between trying to sell and genuinely helping your potential clients, ensuring every interaction is rooted in confidence and integrity.

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    6 m
  • Personalized Contact Marketing to Break Through the Noise
    Jun 4 2025

    Stu Heinecke discusses how personalized outreach can be the key to unlocking transformative business opportunities. Drawing from his updated book, "How to Get a Meeting with Anyone," Stu reveals how to break through the noise of mass emails with creativity and audacity. Join the conversation of how artful storytelling and personalized strategies can truly capture attention and forge meaningful connections in today’s digital chaos.

    As we navigate through the complexities of post-COVID networking and sales landscapes, Stu and Mark explore the evolving roles of publicists and assistants, not as obstacles, but as vital gateways to opportunity. We address how increased automation and digital saturation challenge traditional outreach. Tune in for actionable tactics that will empower you to connect with the people who matter most, and discover how you can significantly scale your business or career.

    👤 About the Guest

    Stu Heinecke is an author, speaker, and Wall Street Journal cartoonist.

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    21 m
  • Sales is Transformational: Moving the Customer to a Different Perspective
    Jun 2 2025

    How to become indispensable in the customer's purchasing journey. Mark challenges you to move beyond transactions and embrace the role of a transformational leader. Uncover strategies to help customers see possibilities they never imagined and explore the critical shift from simply exchanging money to creating value that goes beyond the product.

    AI and company websites threaten to replace traditional roles. It's time to redefine what it means to be a salesperson by enhancing our skills and focusing on the power of questions. By doing so, we can ensure our relevance and position ourselves as essential partners in our customer's success.

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    6 m
  • Redefining Client Connections in a Tech-Driven Era
    May 28 2025

    Is AI revolutionizing sales, or is it simply accentuating poor practices from the past? Join us for a conversation with sales expert Andy Paul as we tackle this question head-on. Discover why focusing solely on building your sales pipeline might be missing the bigger picture, and learn how genuine selling skills can make the difference.

    Andy and Mark unravel the dilemma of low win rates and explore the true competitor every salesperson faces: the customer's inclination to make no decision at all. Together, we question if AI truly benefits the salesperson or leaves the customer behind, and we highlight guiding buyers towards informed decisions and transformational change.

    👤 About the Guest

    Andy Paul is the host of The Win Rate Podcast and author of Sell without Selling Out. He has 25 years of experience as a speaker, advisor, consultant and coach.

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    25 m
  • The Trifecta of Prospecting
    May 26 2025

    Learn how to manage your prospects effectively by categorizing them into A, B, and C levels, ensuring you're only investing your precious time and resources on the most promising leads. With Mark’s insights, you'll discover why treating all prospects the same is a missed opportunity and how leveraging a CRM system can streamline your efforts. This episode promises to arm you with strategies that enhance productivity and boost your sales success.

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    7 m
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