Forget about the usual playbook of LinkedIn and CRM systems; we’re uncovering how AI can transform these professional tools into powerhouses of meaningful connections. Jessica Robertson, CRO of Intail, joins us to redefine the future of sales with insights into relationship intelligence.

Ever wondered why your CRM feels like a black hole of incomplete data? Jessica shares why human input is crucial for accuracy and how AI can stitch together the complex web of professional relationships to propel your sales strategies forward. We discuss how 72% of the buying process is already underway before any salesperson steps in, making relationship-building and upfront value more critical than ever.

Discover the power of operationalizing data from your emails, calendars, and CRM systems to expand your network and refine your referral process.

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During difficult times, great salespeople build more market share. It's not just about keeping your head in the game; it's about leveraging the relationships you already have to open new doors. With noise levels at an all-time high, Mark shares actionable tactics to spotlight your champions—those loyal clients who sing your praises and drive new prospects your way.

Discover how to cultivate these relationships, encourage glowing testimonials, and craft a platform that amplifies positive word-of-mouth. In a world where everyone is shouting, your outreach becomes your secret weapon.

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Optimism—not an innate trait!—can be honed alongside emotional intelligence hallmarks like self-regard and confidence. In this episode, prepare to absorb Roberta Moore’s invaluable strategies for fostering optimism, especially in the face of uncertainty, and how this mindset can revolutionize your sales prospecting.

Mark and Roberta tackle the tough challenge of handling negative customers. Roberta provides essential self-regulation techniques to help maintain your positive edge. You'll discover the incredible power of positive affirmations and morning rituals that can elevate your confidence and productivity.

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👤 About the Guest

Roberta Moore is the founder and executive coach of EQ-i Coach and the author of ‘Emotion at Work: Unleashing the Power of Emotional Intelligence.’