*Hosted by Andrei Palamariu*

Together with Chad Hawkinson, Chief Innovation Officer at Baxter Planning, we discussed the current trends and innovations in the service supply chain space.

Chad shared how Baxter Planning helps companies optimize spare parts management, reducing inventory by 25% and saving customers over $500 million in 2024. We also discussed their focus on AI and machine learning for forecasting and digital twin simulations to improve resiliency.

Some of their notable successes include a 20% improvement in first-time fix rates for Beckman Coulter. Chad also shared some of their upcoming products, including real-time visibility tools, AI-driven ETAs, and a module for budget-constrained planning. He also emphasized the importance of specialized solutions for service parts management.

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*Hosted by Andrei Palamariu*

In this episode, I was joined by Jason Jameson, Chief Customer Officer at HERE Technologies, where we discussed the company’s role in enhancing supply chain efficiency through mapping technology. Jason shared HERE’s solutions, which include AI-powered predictive analytics and dynamic routing, to help optimize traffic flow, reduce delivery times, and manage fleets.

Jason also highlighted partnerships with companies like Hapag-Lloyd and Siemens Healthineers, showcasing how HERE’s technology improves supply chain visibility and operational efficiency. He emphasized the importance of sustainability, noting that HERE’s solutions reduce carbon emissions and support the transition to electric vehicles. He also stressed the need for real-time data, seamless integration, and continuous innovation to future-proof supply chains.

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*Hosted by Andrei Palamariu*

In this episode, I am joined by Nitin Jayakrishnan, Co-founder & CEO of Pando. We discussed the evolution of his Pando, which focuses on AI-driven logistics and supply chain automation. He highlighted the shift in supply chain technology, focusing on the importance of talent, innovation, and agility.

Pando's AI agents automate manual processes, integrating with existing systems like TMS and ERP. Success stories include a $250 billion pharmaceutical distributor saving 18-20% in direct costs and a $1 billion automotive manufacturer improving control and efficiency. Nitin also advised supply chain executives to focus on granular process improvements, staying informed about industry trends, and prioritizing agility.

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*Hosted by Andrei Palamariu*

In this episode, I interviewed Alberto Zamora, Co-Founder and CEO of osapiens where we discussed the company’s mission to automate ESG compliance and supply chain risk management. Alberto shared what osapiens means and how the name came about, sharing as well the mission and vision of the company.

Alberto highlighted trends such as supply chain disruptions, decarbonization, and the need for detailed supplier information. The company recently raised $120 million from Goldman Sachs and aims to provide integrated ESG solutions. He also emphasized the importance of a strong team and a single-minded focus on business goals.

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*Hosted by Andrei Palamariu*

Joining me in this episode is Inna Kuznetsova, CEO of ToolsGroup, where we discussed her career evolution from IBM to leading supply chain technology innovations, ToolsGroup. Sharing how they leverage AI and machine learning to optimize inventory and supply chain efficiency. Inna highlighted some of their success stories, such as reducing Moleskine's working capital by 15% and improving Boggi's inventory efficiency by 18%. She emphasized the importance of data, probabilistic models, and scenario planning in mitigating disruptions. Lastly, Inna advised supply chain leaders to choose tech partners with proven success and to focus on quick, measurable value to ensure successful technology adoption.

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*Hosted by Andrei Palamariu*

I interviewed Pierre Khoury, Co-Founder and CEO of Shippeo. We discussed the company’s journey and impact in the transport and supply chain space. Shippeo, now a global leader with 220 employees and 200 customers, focuses on visibility and risk management.

Pierre highlighted the importance of real-time data, control towers, and AI in planning. He shared a success story from an automotive client, where Shippeo’s platform helped mitigate production delays. He also emphasizes sustainability, leveraging granular data to improve efficiency. Through its innovative solutions, the company aims to grow globally and enhance supply chain resilience.

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*Hosted by Andrei Palamariu*

In this episode, I interviewed Sammeli Sammalkorpi, CEO and Co-Founder of Sievo, a procurement analytics company. Sammeli discussed Sievo's 21-year history, its focus on large enterprises, and its growth to 400 employees across Helsinki, Finland, Chicago, and Bucharest. He also highlighted Sievo's unique approach, emphasizing AI and data integration to provide actionable insights.

Sammeli shared some of their success stories, including a 98% client growth and retention rate and a significant role in a DSM-Firmenich merger. He outlined their future plans, including leveraging Sievo's data to create new insights and automating procurement actions. We also talked about Sievo's culture of transparency and growth while keeping an environment light for all.

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*Hosted by Andrei Palamariu*

In this episode, I interviewed Alex Yaseen, Founder and CEO of Parabola. We discussed the company’s mission to empower supply chain operations through technology. Alex shared how Parabola helps companies automate complex, manual processes by combining subject matter expertise with AI tools. He also highlighted the importance of involving end users and technical teams in the process, emphasizing quick implementation times and significant ROI.

Alex also shared some of the success stories on how Parabola has helped customers deploy AI to make unstructured data from documents like POs and invoices workable and automated. And to end the episode, he provides actionable advice to leaders looking to enable their supply chain teams with tools and technology that actually live up to the hype.

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