Scaling Up: The Business of Dentistry
Happiness-Centered Business
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses
Exclusivo para miembros Prime: ¿Nuevo en Audible?Obtén 2 audiolibros gratis con tu prueba.
Scaling Up: The Business of Dentistry
Compra ahora por $6.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Taylore Rayne
-
De:
-
Karen A. Ergus
Acerca de esta escucha
Everyone needs to have a purpose in working life—one that is fulfilled both by the job and the people in it. And that goes for an employer or an employee. Sadly, too often in the employment arena, unpleasant experiences interfere with that purpose.
In this audiobook, Karen presents DenTyme, the chairside dental practice application built by dental professionals for dental professionals. This app helps manage obstacles and improve performance while delivering excellent service. The result is happy staff and happy clients who brag to their friends about your clinic.
Scaling Up: The Business of Dentistry delivers a hands-on solution-oriented approach that turns obstacles into opportunities for problem solving and growth—all while protecting against litigation.
©2021 Karen A. Ergus (P)2022 Karen A. ErgusLos oyentes también disfrutaron...
-
Have No Fear, Remote Work Is Here!
- How to Thrive in a Remote Work Environment
- De: Elbert Holden
- Narrado por: Bojan Djordjevic
- Duración: 5 h y 6 m
- Versión completa
-
General5 out of 5 stars 22
-
Narración:3 out of 5 stars 1
-
Historia3 out of 5 stars 1
Working remotely allows us to have more control over our time and organize it in a way that works for us personally. We can take care of errands during the day, take our laptop and work from an exotic location, or spend more time with family after dinner. And we get all of these benefits while still getting paid!
De: Elbert Holden
-
Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- De: Joey Coleman
- Narrado por: Joey Coleman
- Duración: 9 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 805
-
Narración:5 out of 5 stars 695
-
Historia4.5 out of 5 stars 694
Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
-
1 out of 5 stars
-
Message tainted by using shady biz as examples
- De Amazon Customer en 04-25-19
De: Joey Coleman
-
Be a Boss
- The Ultimate Guide for New Leaders and Experienced Entrepeneurs
- De: K. Connors
- Narrado por: Stephen Strader, The Voice Ranger
- Duración: 1 h y 31 m
- Versión completa
-
General5 out of 5 stars 5
-
Narración:5 out of 5 stars 3
-
Historia5 out of 5 stars 3
Do you know what it's like to be the boss? If not, have you always wondered? Being a boss is much more than just delegating tasks and hiring/firing employees. It tasks specific characteristics and traits to become a successful and effective leader in management. If your company rewards those who put themselves forward and take the lead, then it's time to show them what you're capable of. If your company does not, then it's time to show them what they're missing!
-
5 out of 5 stars
-
A valuable resource for new leaders!
- De mashaziya en 11-17-17
De: K. Connors
-
The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- De: Gary Chapman, Dr. Paul White
- Narrado por: Dr. Paul White
- Duración: 6 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 583
-
Narración:4.5 out of 5 stars 484
-
Historia4.5 out of 5 stars 476
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
-
4 out of 5 stars
-
Missing Code to take the MBA Inventory
- De mare en 10-02-21
De: Gary Chapman, y otros
-
The Introverted Leader: Building on Your Quiet Strength
- De: Jennifer Kahnweiler
- Narrado por: Tiffany Williams
- Duración: 4 h y 7 m
- Versión completa
-
General4 out of 5 stars 107
-
Narración:4.5 out of 5 stars 92
-
Historia4 out of 5 stars 91
Kahnweiler lays out a well-tested, progressive four-step strategy called "The 4 Ps Process" for succeeding in the workplace by building on your natural quiet strengths. First, preparation: carefully devise a game plan for any potentially anxiety-provoking situation. Then, presence: knowing you're prepared, be completely focused on the present moment. Then, you can push - go beyond your comfort zone. And finally, practice, practice, practice.
-
1 out of 5 stars
-
This book was way off target.
- De Donnie Gunn en 06-28-20
-
The First-Time Manager
- De: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrado por: Nathan Girard
- Duración: 7 h y 40 m
- Versión completa
-
General4.5 out of 5 stars 224
-
Narración:4.5 out of 5 stars 181
-
Historia4.5 out of 5 stars 181
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
-
3 out of 5 stars
-
Too adversarial
- De May Rico en 09-22-21
De: Jim McCormick, y otros
-
Have No Fear, Remote Work Is Here!
- How to Thrive in a Remote Work Environment
- De: Elbert Holden
- Narrado por: Bojan Djordjevic
- Duración: 5 h y 6 m
- Versión completa
-
General5 out of 5 stars 22
-
Narración:3 out of 5 stars 1
-
Historia3 out of 5 stars 1
Working remotely allows us to have more control over our time and organize it in a way that works for us personally. We can take care of errands during the day, take our laptop and work from an exotic location, or spend more time with family after dinner. And we get all of these benefits while still getting paid!
De: Elbert Holden
-
Never Lose a Customer Again
- Turn Any Sale into Lifelong Loyalty in 100 Days
- De: Joey Coleman
- Narrado por: Joey Coleman
- Duración: 9 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 805
-
Narración:5 out of 5 stars 695
-
Historia4.5 out of 5 stars 694
Coleman offers a system designed to dramatically increase customer retention and as a result, the bottom line. He identifies eight distinct emotional needs customers undergo during the 100 days following a purchase, whether it's as small as a new drink at Starbucks or as big as a house. If you can understand and anticipate these phases, you can use a myriad of techniques - in-person, email, mail, and video - to cement a long and valuable partnership.
-
1 out of 5 stars
-
Message tainted by using shady biz as examples
- De Amazon Customer en 04-25-19
De: Joey Coleman
-
Be a Boss
- The Ultimate Guide for New Leaders and Experienced Entrepeneurs
- De: K. Connors
- Narrado por: Stephen Strader, The Voice Ranger
- Duración: 1 h y 31 m
- Versión completa
-
General5 out of 5 stars 5
-
Narración:5 out of 5 stars 3
-
Historia5 out of 5 stars 3
Do you know what it's like to be the boss? If not, have you always wondered? Being a boss is much more than just delegating tasks and hiring/firing employees. It tasks specific characteristics and traits to become a successful and effective leader in management. If your company rewards those who put themselves forward and take the lead, then it's time to show them what you're capable of. If your company does not, then it's time to show them what they're missing!
-
5 out of 5 stars
-
A valuable resource for new leaders!
- De mashaziya en 11-17-17
De: K. Connors
-
The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- De: Gary Chapman, Dr. Paul White
- Narrado por: Dr. Paul White
- Duración: 6 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 583
-
Narración:4.5 out of 5 stars 484
-
Historia4.5 out of 5 stars 476
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
-
4 out of 5 stars
-
Missing Code to take the MBA Inventory
- De mare en 10-02-21
De: Gary Chapman, y otros
-
The Introverted Leader: Building on Your Quiet Strength
- De: Jennifer Kahnweiler
- Narrado por: Tiffany Williams
- Duración: 4 h y 7 m
- Versión completa
-
General4 out of 5 stars 107
-
Narración:4.5 out of 5 stars 92
-
Historia4 out of 5 stars 91
Kahnweiler lays out a well-tested, progressive four-step strategy called "The 4 Ps Process" for succeeding in the workplace by building on your natural quiet strengths. First, preparation: carefully devise a game plan for any potentially anxiety-provoking situation. Then, presence: knowing you're prepared, be completely focused on the present moment. Then, you can push - go beyond your comfort zone. And finally, practice, practice, practice.
-
1 out of 5 stars
-
This book was way off target.
- De Donnie Gunn en 06-28-20
-
The First-Time Manager
- De: Jim McCormick, Loren B. Belker, Gary S. Topchik
- Narrado por: Nathan Girard
- Duración: 7 h y 40 m
- Versión completa
-
General4.5 out of 5 stars 224
-
Narración:4.5 out of 5 stars 181
-
Historia4.5 out of 5 stars 181
Learn to conquer every challenge like a pro with the clear, candid advice in The First-Time Manager. For nearly four decades, this trusted guide has brought newcomers up to speed on the nitty gritty realities of managing people. The updated seventh edition delivers new information that helps you manage across generations, use online performance appraisal tools, persuade with stories, oversee remote employees, build a team dynamic, match a boss’ style, and more.
-
3 out of 5 stars
-
Too adversarial
- De May Rico en 09-22-21
De: Jim McCormick, y otros
-
The Great CEO Within
- The Tactical Guide to Company Building
- De: Matt Mochary, Alex MacCaw, Misha Talavera
- Narrado por: Joe Scalora
- Duración: 5 h
- Versión completa
-
General4.5 out of 5 stars 214
-
Narración:5 out of 5 stars 165
-
Historia4.5 out of 5 stars 164
Matt Mochary coaches the CEOs of many of the fastest-scaling technology companies in Silicon Valley. With The Great CEO Within, he shares his highly effective leadership and business-operating tools with any CEO or manager in the world. Learn how to efficiently scale your business from startup to corporation by implementing a system of accountability, effective problem-solving, and transparent feedback.
-
3 out of 5 stars
-
Best for "touchy-feely" startups in the US
- De Matt J en 12-14-21
De: Matt Mochary, y otros
-
Scaling Up Simplified
- Unlock the Master Code to Explosive Business Growth by Recruiting a Powerful Team, Attracting Loyal Customers, and Building a Life of Freedom
- De: Shannon Teague
- Narrado por: Teena Katz
- Duración: 6 h y 22 m
- Versión completa
-
General4.5 out of 5 stars 27
-
Narración:4.5 out of 5 stars 26
-
Historia5 out of 5 stars 26
In this book, you'll discover the road map to financial salvation with proven steps to make your business more proficient, productive, and profitable. You'll learn how to unlock the proper mindset for success, practice compounding habits, and set authentic goals. You'll also gain insight into building a positive workplace culture, deciphering core values, and recruiting a team of high-achievers. Plus, you'll learn how to set up systems and processes for increased efficiency, establish consistent cash flow, and create a raving fan base.
-
5 out of 5 stars
-
concise and informative
- De Tom Foolery en 08-08-24
De: Shannon Teague
-
The Perfect Interview: 2 Books in 1
- The Definitive Guide That Teaches You All the Speaking Skills to Break Down Objections. Learn How to Have a Winning Approach to Interviews and Get Your Dream Job
- De: Robert Reynolds
- Narrado por: Connor Chaney
- Duración: 10 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 3
-
Narración:4.5 out of 5 stars 3
-
Historia4.5 out of 5 stars 3
In this audiobook, the author teaches you everything you need to know about preparing for the perfect interview. If you want to know how to prepare yourself for an interview and start achieving your objective, then The Perfect Interview: 2 Books in 1 is the perfect resource for you.
-
5 out of 5 stars
-
Great Motivational Audio-Book!!
- De Charles Bartlett en 03-25-20
De: Robert Reynolds
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- De: Richard P. Finnegan
- Narrado por: Tim Andres Pabon
- Duración: 3 h y 3 m
- Versión completa
-
General4.5 out of 5 stars 40
-
Narración:4.5 out of 5 stars 34
-
Historia4 out of 5 stars 34
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
4 out of 5 stars
-
Great advice.
- De Kevin L. Jeter en 11-02-18
-
Straight A Leadership
- Alignment Action Accountability
- De: Quint Studer
- Narrado por: Kevin Young
- Duración: 5 h y 24 m
- Versión completa
-
General4.5 out of 5 stars 61
-
Narración:4.5 out of 5 stars 53
-
Historia4.5 out of 5 stars 50
Today more than ever, your senior leaders must produce 'Straight' work. Quint Studer's new book is the study guide they need. Straight A Leadership, a book by Wall Street Journal best-selling author Quint Studer, can help your organization achieve the peak performance it needs to survive in the toughest environment. The book is based on Studer Group's work with hundreds of top healthcare organizations.
-
5 out of 5 stars
-
Excellent book for any leader in healthcare
- De Scott en 05-05-18
De: Quint Studer
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
The Sales Boss
- The Real Secret to Hiring, Training, and Managing a Sales Team
- De: Jonathan Whistman
- Narrado por: Tim Andres Pabon
- Duración: 6 h y 18 m
- Versión completa
-
General4.5 out of 5 stars 60
-
Narración:4.5 out of 5 stars 57
-
Historia4.5 out of 5 stars 56
The Sales Boss reveals the secrets to great sales management, and provides direct examples of how you can start being that manager today. The not-so-secret "secret" is that a winning sales team is made up of high performers - but many fail to realize that high performance must be collective. A single star cannot carry the entire team, and it's the sales manager's responsibility to build a team with the right balance of skills, strengths, and weaknesses.
-
5 out of 5 stars
-
Detailed & Thorough
- De Zac Palmer en 12-05-24
-
Building Your Ideal Private Practice
- A Guide for Therapists and Other Healing Professionals
- De: Lynn Grodzki
- Narrado por: Randye Kaye
- Duración: 12 h y 28 m
- Versión completa
-
General5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 31
-
Historia4.5 out of 5 stars 30
In this book, psychotherapist and business coach Lynn Grodzki acts as your personal business coach and shows you how to build an ideal private practice - one that is both highly profitable and personally satisfying. Today, being a talented professional is not enough to ensure the success of your private practice; you also need to be an enthusiastic, talented businessperson. Grodzki's business strategies are effective and immediately useful for a wide range of private practitioners....
-
5 out of 5 stars
-
You may end up buying the hard copy
- De live the mission en 09-15-20
De: Lynn Grodzki
-
The Consulting Bible, 2nd Edition
- How to Launch and Grow a Seven-Figure Consulting Business
- De: Alan Weiss
- Narrado por: Alan Weiss
- Duración: 8 h y 35 m
- Versión completa
-
General5 out of 5 stars 97
-
Narración:5 out of 5 stars 85
-
Historia5 out of 5 stars 84
The second edition of The Consulting Bible remains the most comprehensive and practical guide to the consulting profession, from launch to high growth, from marketing to implementation. Legendary consultant, speaker, and best-selling author Alan Weiss shows you how to create an independent or boutique consulting practice and take it to seven-figure success.
-
5 out of 5 stars
-
Exactly as Titled
- De Anonymous User en 02-04-25
De: Alan Weiss
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- De: Sharon Armstrong, Barbara Mitchell
- Narrado por: Robin Miles
- Duración: 6 h y 8 m
- Versión completa
-
General4.5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 30
-
Historia4.5 out of 5 stars 30
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- De Amazon Customer en 02-02-24
De: Sharon Armstrong, y otros
-
Clone Yourself
- Build a Team that Understands Your Vision, Shares Your Passion, and Runs Your Business For You
- De: Jeff Hilderman
- Narrado por: Ryan Desrosiers
- Duración: 5 h y 49 m
- Versión completa
-
General4 out of 5 stars 52
-
Narración:4.5 out of 5 stars 41
-
Historia4 out of 5 stars 41
Running a business should be exciting and rewarding, not a burden. Unfortunately, many entrepreneurs fall into the daily grind of stamping out fires and doing everything themselves because they’ve unknowingly become their own best employee and the bottleneck of their business. Do questions, decisions, and problems always funnel their way back to you? Has your business become a revolving door for employees or the permanent residence for under-performers? Are you tired of burning the candle at both ends and not living life on your terms?
-
5 out of 5 stars
-
Excellent and inspiring book
- De AJ en 04-06-18
De: Jeff Hilderman
-
Becoming Remarkable
- De: Fred Joyal
- Narrado por: Fred Joyal
- Duración: 5 h y 47 m
- Versión completa
-
General5 out of 5 stars 115
-
Narración:5 out of 5 stars 99
-
Historia5 out of 5 stars 101
Fred lays out an easy-to-follow framework for embracing the future of dentistry and building a practice that patients will choose, stay with, and recommend. It's a must-hear for the whole team and a sure-fire recipe for long-term practice success.
-
5 out of 5 stars
-
The light of hope
- De Raga en 08-15-24
De: Fred Joyal
Relacionado con este tema
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- De: Richard P. Finnegan
- Narrado por: Tim Andres Pabon
- Duración: 3 h y 3 m
- Versión completa
-
General4.5 out of 5 stars 40
-
Narración:4.5 out of 5 stars 34
-
Historia4 out of 5 stars 34
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
4 out of 5 stars
-
Great advice.
- De Kevin L. Jeter en 11-02-18
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- De: Sharon Armstrong, Barbara Mitchell
- Narrado por: Robin Miles
- Duración: 6 h y 8 m
- Versión completa
-
General4.5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 30
-
Historia4.5 out of 5 stars 30
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- De Amazon Customer en 02-02-24
De: Sharon Armstrong, y otros
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
-
General4 out of 5 stars 99
-
Narración:4 out of 5 stars 63
-
Historia4.5 out of 5 stars 63
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
1 out of 5 stars
-
HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
-
The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- De: Gary Chapman, Dr. Paul White
- Narrado por: Dr. Paul White
- Duración: 6 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 583
-
Narración:4.5 out of 5 stars 484
-
Historia4.5 out of 5 stars 476
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
-
4 out of 5 stars
-
Missing Code to take the MBA Inventory
- De mare en 10-02-21
De: Gary Chapman, y otros
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
-
General4.5 out of 5 stars 161
-
Narración:4.5 out of 5 stars 132
-
Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
-
The Stay Interview
- A Manager's Guide to Keeping the Best and Brightest
- De: Richard P. Finnegan
- Narrado por: Tim Andres Pabon
- Duración: 3 h y 3 m
- Versión completa
-
General4.5 out of 5 stars 40
-
Narración:4.5 out of 5 stars 34
-
Historia4 out of 5 stars 34
This practical guide introduces managers to a powerful new engagement and retention tool: the stay interview. Smart companies have begun conducting these periodic reviews in order to discover why their important talent might leave and to solve any problems before they actually quit.
-
4 out of 5 stars
-
Great advice.
- De Kevin L. Jeter en 11-02-18
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
The Essential HR Handbook, 10th Anniversary Edition
- A Quick and Handy Resource for Any Manager or HR Professional
- De: Sharon Armstrong, Barbara Mitchell
- Narrado por: Robin Miles
- Duración: 6 h y 8 m
- Versión completa
-
General4.5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 30
-
Historia4.5 out of 5 stars 30
Whether you're a small business owner, a manager in a business without an HR department, or even a seasoned HR professional, The Essential HR Handbook will help you handle any personnel problem - from onboarding to outplacement - quickly and easily. This fully updated 10th anniversary edition is packed with information, tools, checklists, sample forms, and timely tips to guide you through the maze of personnel issues in today's complex business environment.
-
4 out of 5 stars
-
Good technical HR resource
- De Amazon Customer en 02-02-24
De: Sharon Armstrong, y otros
-
How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
-
General4 out of 5 stars 99
-
Narración:4 out of 5 stars 63
-
Historia4.5 out of 5 stars 63
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
-
1 out of 5 stars
-
HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
-
The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- De: Gary Chapman, Dr. Paul White
- Narrado por: Dr. Paul White
- Duración: 6 h y 15 m
- Versión completa
-
General4.5 out of 5 stars 583
-
Narración:4.5 out of 5 stars 484
-
Historia4.5 out of 5 stars 476
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
-
4 out of 5 stars
-
Missing Code to take the MBA Inventory
- De mare en 10-02-21
De: Gary Chapman, y otros
-
Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
-
General4.5 out of 5 stars 161
-
Narración:4.5 out of 5 stars 132
-
Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
-
5 out of 5 stars
-
Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros