ISO 9001:2015
A Pocket Guide
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses
Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
ISO 9001:2015
Compra ahora por $12.25
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Andy Cresswell
Acerca de esta escucha
Quality management principles to ensure business success.
The success - or failure - of all businesses largely depends on the quality of the products and services they supply. This, in turn, depends on finding the right balance between investment and returns. Develop goods and services that are of too low a standard and no one will buy them; put too much into creating high-quality products and services and you may price yourself out of the market in an attempt to recover your costs. This is where quality management comes in.
A quality management system (QMS) establishes process-driven methods of producing and delivering products and services with consistent results. Assuming your QMS processes are effective, your products and services will meet the expected quality levels every time, giving you greater control over production costs and increasing customer satisfaction.
Currently used by more than 1.1 million organizations worldwide, the international standard ISO 9001:2015 is the world’s most established quality framework. It specifies the best-practice requirements for a QMS that organizations can use to:
- Demonstrate their ability to consistently provide products and services that meet customer and applicable regulatory requirements
- Enhance customer satisfaction
- Manage costs and improve efficiency
An ISO 9001-compliant QMS is adaptable, continually improves to meet organizational and market requirements, and includes processes for the assurance of conformity and applicable regulatory requirements.
ISO 9001:2015 - A Pocket Guide is a handy reference audiobook that provides an overview of the ISO 9001 quality management standard. It includes:
- A brief history of quality management and ISO 9001
- Useful definitions of ISO 9001 terminology
- A discussion of the requirements of the Standard, including an in-depth examination of clauses four to 10 of ISO 9001, which specify the requirements for a QMS
- Some of the myths about ISO 9001 certification
This is the perfect introduction to the Standard and will help ensure the quality of your products and services, increase customer satisfaction, and enhance your business’s efficiency.
Buy your copy of ISO 9001:2015 - A Pocket Guide now to learn how an ISO 9001:2015-compliant QMS will help your business thrive.
©2016 IT Governance Publishing (P)2018 IT Governance PublishingLos oyentes también disfrutaron...
-
20 Toughest Questions on the Internal Audit of ISO 9001 Systems...and Their Very Practical Answers
- De: Yemi Shodipo
- Narrado por: Saethon Williams
- Duración: 1 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 18
-
Narración:4 out of 5 stars 16
-
Historia4.5 out of 5 stars 16
If you are an internal auditor seeking to deliver value to your organization; if you are tired of being the "policeman" in your organization and wish to support your colleagues to become quality focused; if you are interested in knowing how you can carry out your audits rancor free and leaving no ill feelings whatsoever; in short, if you have experienced any of the many challenges of auditing that are not uncommon to other internal auditors around the globe, then this audiobook is for you.
-
1 out of 5 stars
-
Not worth the cost
- De JustReThink en 11-22-23
De: Yemi Shodipo
-
Operations Management for Dummies
- De: Mary Ann Anderson, Dr. Edward Anderson, Dr. Geoffrey Parker
- Narrado por: Marie Hoffman
- Duración: 13 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 50
-
Historia4.5 out of 5 stars 50
Operations management is a critical skill for all current and aspiring business leaders. Now, Operations Management for Dummies takes the guesswork out of this often-intimidating subject. Whether you are a professional just promoted into your first operations management job who needs to learn operations fast or your aim is to score your highest in an undergraduate or MBA operations management class, the plain-English, step-by-step information in Operations Management for Dummies gives you the critical toolkit for operations success.
-
1 out of 5 stars
-
No audio played at all
- De CJ en 03-02-21
De: Mary Ann Anderson, y otros
-
Auditing: The Ultimate Guide to Performing Internal and External Audits
- De: Greg Shields
- Narrado por: Sam Slydell
- Duración: 3 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 34
-
Historia4.5 out of 5 stars 34
Over the course of this audiobook, you're going to learn a whole lot about many different topics: from risk assessment to the different types of audits, all the way to how to perform all of them and file a report. You'll also discover how auditing relates to accounting and how you yourself can be a great auditor and perform your job extremely well.
-
3 out of 5 stars
-
Just Ok
- De Scott en 07-31-20
De: Greg Shields
-
A Concise Introduction to ISO 14001:2015
- De: ITSM Press
- Narrado por: Satauna Howery
- Duración: 26 m
- Versión completa
-
General4.5 out of 5 stars 3
-
Narración:4.5 out of 5 stars 3
-
Historia4 out of 5 stars 3
A concise, introductory guide to the environmental management systems (EMS) standard ISO 14001:2015.
De: ITSM Press
-
Lean Six Sigma for Dummies, 4th Edition
- De: Martin Brenig-Jones, Jo Dowdall
- Narrado por: Peter Lerman
- Duración: 11 h y 20 m
- Versión completa
-
General4.5 out of 5 stars 10
-
Narración:4.5 out of 5 stars 9
-
Historia4 out of 5 stars 9
A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you'll have your projects, team, and maybe even your organization running at peak efficiency.
-
1 out of 5 stars
-
boring, dull and uninspired narration.
- De User en 06-21-24
De: Martin Brenig-Jones, y otros
-
Prepared
- A Manual for Surviving Worst-Case Scenarios
- De: Mike Glover, Jack Carr - foreword
- Narrado por: Mike Glover, Ray Porter
- Duración: 5 h y 14 m
- Versión completa
-
General5 out of 5 stars 1,126
-
Narración:5 out of 5 stars 1,051
-
Historia5 out of 5 stars 1,046
Most people think that being prepared for catastrophe means stocking up on MREs and building a bunker in their backyard, but this approach leaves you vulnerable in the real world of car accidents, natural disasters, grid failures, and global pandemics. Prepared overturns today’s paranoid survival wisdom and teaches the foundational skills of preparedness that will not only help you build situational awareness and achieve greater mobility but that will also help you build resilient mental habits.
-
2 out of 5 stars
-
A bit of fear mongering
- De JOHN DAVIS en 07-13-23
De: Mike Glover, y otros
-
20 Toughest Questions on the Internal Audit of ISO 9001 Systems...and Their Very Practical Answers
- De: Yemi Shodipo
- Narrado por: Saethon Williams
- Duración: 1 h y 29 m
- Versión completa
-
General4.5 out of 5 stars 18
-
Narración:4 out of 5 stars 16
-
Historia4.5 out of 5 stars 16
If you are an internal auditor seeking to deliver value to your organization; if you are tired of being the "policeman" in your organization and wish to support your colleagues to become quality focused; if you are interested in knowing how you can carry out your audits rancor free and leaving no ill feelings whatsoever; in short, if you have experienced any of the many challenges of auditing that are not uncommon to other internal auditors around the globe, then this audiobook is for you.
-
1 out of 5 stars
-
Not worth the cost
- De JustReThink en 11-22-23
De: Yemi Shodipo
-
Operations Management for Dummies
- De: Mary Ann Anderson, Dr. Edward Anderson, Dr. Geoffrey Parker
- Narrado por: Marie Hoffman
- Duración: 13 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 50
-
Historia4.5 out of 5 stars 50
Operations management is a critical skill for all current and aspiring business leaders. Now, Operations Management for Dummies takes the guesswork out of this often-intimidating subject. Whether you are a professional just promoted into your first operations management job who needs to learn operations fast or your aim is to score your highest in an undergraduate or MBA operations management class, the plain-English, step-by-step information in Operations Management for Dummies gives you the critical toolkit for operations success.
-
1 out of 5 stars
-
No audio played at all
- De CJ en 03-02-21
De: Mary Ann Anderson, y otros
-
Auditing: The Ultimate Guide to Performing Internal and External Audits
- De: Greg Shields
- Narrado por: Sam Slydell
- Duración: 3 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 37
-
Narración:4.5 out of 5 stars 34
-
Historia4.5 out of 5 stars 34
Over the course of this audiobook, you're going to learn a whole lot about many different topics: from risk assessment to the different types of audits, all the way to how to perform all of them and file a report. You'll also discover how auditing relates to accounting and how you yourself can be a great auditor and perform your job extremely well.
-
3 out of 5 stars
-
Just Ok
- De Scott en 07-31-20
De: Greg Shields
-
A Concise Introduction to ISO 14001:2015
- De: ITSM Press
- Narrado por: Satauna Howery
- Duración: 26 m
- Versión completa
-
General4.5 out of 5 stars 3
-
Narración:4.5 out of 5 stars 3
-
Historia4 out of 5 stars 3
A concise, introductory guide to the environmental management systems (EMS) standard ISO 14001:2015.
De: ITSM Press
-
Lean Six Sigma for Dummies, 4th Edition
- De: Martin Brenig-Jones, Jo Dowdall
- Narrado por: Peter Lerman
- Duración: 11 h y 20 m
- Versión completa
-
General4.5 out of 5 stars 10
-
Narración:4.5 out of 5 stars 9
-
Historia4 out of 5 stars 9
A popular process improvement strategy used in many corporations, Lean Six Sigma exemplifies eliminating waste and optimizing flow at an operational level. With the strategies outlined in this book, you'll have your projects, team, and maybe even your organization running at peak efficiency.
-
1 out of 5 stars
-
boring, dull and uninspired narration.
- De User en 06-21-24
De: Martin Brenig-Jones, y otros
-
Prepared
- A Manual for Surviving Worst-Case Scenarios
- De: Mike Glover, Jack Carr - foreword
- Narrado por: Mike Glover, Ray Porter
- Duración: 5 h y 14 m
- Versión completa
-
General5 out of 5 stars 1,126
-
Narración:5 out of 5 stars 1,051
-
Historia5 out of 5 stars 1,046
Most people think that being prepared for catastrophe means stocking up on MREs and building a bunker in their backyard, but this approach leaves you vulnerable in the real world of car accidents, natural disasters, grid failures, and global pandemics. Prepared overturns today’s paranoid survival wisdom and teaches the foundational skills of preparedness that will not only help you build situational awareness and achieve greater mobility but that will also help you build resilient mental habits.
-
2 out of 5 stars
-
A bit of fear mongering
- De JOHN DAVIS en 07-13-23
De: Mike Glover, y otros
-
The Five Dysfunctions of a Team
- A Leadership Fable
- De: Patrick Lencioni
- Narrado por: Charles Stransky; introduction by Patrick Lencioni
- Duración: 3 h y 42 m
- Versión completa
-
General4.5 out of 5 stars 18,841
-
Narración:4.5 out of 5 stars 14,937
-
Historia4.5 out of 5 stars 14,887
In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams. Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.
-
4 out of 5 stars
-
Clear Headed Guidance on Building Teams
- De Mark en 01-18-03
De: Patrick Lencioni
-
The Toyota Way to Lean Leadership
- Achieving and Sustaining Excellence Through Leadership Development
- De: Jeffrey Liker, Gary L. Convis
- Narrado por: Jim Meskimen
- Duración: 10 h y 4 m
- Versión completa
-
General4.5 out of 5 stars 1,526
-
Narración:4.5 out of 5 stars 1,284
-
Historia4.5 out of 5 stars 1,276
The missing link to long-term Lean success! Despite the fact that companies worldwide have adopted Lean production, none has sustained the same levels of excellence as Toyota. Why? Leadership. In The Toyota Way to Lean Leadership, Jeffrey Liker and Gary L. Convis, a former executive V.P. and managing officer of Toyota, help executives and senior managers get employees to refocus their efforts - from simply performing their singular function to continuously improving in collaboration across the organization.
-
2 out of 5 stars
-
Disappointing. Here is a summary
- De V. Taras en 10-21-18
De: Jeffrey Liker, y otros
-
The Toyota Way (Second Edition)
- 14 Management Principles from the World's Greatest Manufacturer
- De: Jeffrey Liker
- Narrado por: Perry Daniels
- Duración: 17 h y 36 m
- Versión completa
-
General5 out of 5 stars 229
-
Narración:5 out of 5 stars 182
-
Historia5 out of 5 stars 180
Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota's world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability.
-
5 out of 5 stars
-
A Must-Read Book
- De Sean Green en 07-30-21
De: Jeffrey Liker
-
The Millionaire Real Estate Investor
- De: Gary Keller, Dave Jenks, Jay Papasan
- Narrado por: Cliff Haby
- Duración: 9 h y 21 m
- Versión completa
-
General4.5 out of 5 stars 4,782
-
Narración:4.5 out of 5 stars 3,904
-
Historia4.5 out of 5 stars 3,885
Keller Williams' The Millionaire Real Estate Investor is your handbook to the tried and true financial wealth-building vehicle that rewards patience and perseverance and is available to all: real estate.
You'll learn about the myths about money and investing that hold people back and how to develop the mindset of a millionaire investor; how to develop sound criteria for identifying great real-estate investment opportunities; and more.
-
4 out of 5 stars
-
Good starting point
- De Caitlin J. en 03-25-17
De: Gary Keller, y otros
-
A Guide to ISO/IEC 20000-1:2018 Service Management
- De: Dolf van der Haven
- Narrado por: Douglas Birk
- Duración: 1 h y 25 m
- Versión completa
-
General5 out of 5 stars 2
-
Narración:5 out of 5 stars 2
-
Historia4.5 out of 5 stars 2
The revised standard for Service Management, ISO/IEC 20000-1:2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery, and improvement of a Service Management System, which is the coordinated set of policies, processes, organizational structure, and people to manage services. This book provides and overview of this revised standard for service management.
-
5 out of 5 stars
-
Good Introduction
- De Ahmed H. en 01-21-19
-
HBR Handbooks Series: Harvard Business Review Project Management Handbook
- How to Launch, Lead, and Sponsor Successful Projects
- De: Antonio Nieto-Rodriguez
- Narrado por: Christopher Douyard
- Duración: 9 h y 59 m
- Versión completa
-
General4.5 out of 5 stars 36
-
Narración:4.5 out of 5 stars 26
-
Historia4.5 out of 5 stars 25
We're now living in the project economy. As the number of projects initiated in both the public and private sectors skyrockets, project management skills have become essential for all leaders and managers. But despite this project boom, the failure rate remains extremely high. Why? Leaders have too many projects and too little visibility into them, and they lack the project implementation competencies necessary to deliver their projects successfully.
-
4 out of 5 stars
-
Great resource for people learning
- De Scott Busiek en 02-27-23
-
Agile Project Management: The Complete Step-by-Step Beginner’s Guide to Agile Project Management & Software Development
- Lean Guides for Scrum, Kanban, Sprint, DSDM XP & Crystal, Book 1
- De: Jeffrey Ries
- Narrado por: Sam Slydell
- Duración: 1 h y 28 m
- Versión completa
-
General4 out of 5 stars 105
-
Narración:4.5 out of 5 stars 101
-
Historia4 out of 5 stars 101
Learn how to master Agile software development practices. This book teaches you how you can adopt Agile development practices into your organization the right way.
-
4 out of 5 stars
-
Good Intro to Agile Concepts and Processes
- De Keith Campbell en 01-11-19
De: Jeffrey Ries
-
Project Management for the Unofficial Project Manager
- A FranklinCovey Title
- De: Kory Kogon, Suzette Blakemore, James Wood
- Narrado por: Teri Schnaubelt
- Duración: 4 h y 46 m
- Versión completa
-
General4.5 out of 5 stars 398
-
Narración:4.5 out of 5 stars 326
-
Historia4.5 out of 5 stars 325
No project management training? No problem! In today’s workplace, employees are routinely expected to coordinate and manage projects. Yet, chances are, you aren’t formally trained in managing projects - you’re an unofficial project manager. FranklinCovey experts Kory Kogon, Suzette Blakemore, and James Wood understand the importance of leadership in project completion and explain that people are crucial in the formula for success.
-
1 out of 5 stars
-
Can't open the accompanying pdf
- De Anonymous User en 12-22-19
De: Kory Kogon, y otros
-
ISO27001/ISO27002: A Pocket Guide
- De: Alan Calder
- Narrado por: Liam Gerrard
- Duración: 1 h y 36 m
- Versión completa
-
General4.5 out of 5 stars 4
-
Narración:5 out of 5 stars 3
-
Historia4.5 out of 5 stars 3
Information is one of your organization’s most important resources, and keeping that information secure is vital to your business. This handy pocket guide is an essential overview of two key information security standards that cover the formal requirements (ISO27001:2013) for creating an information security management system (ISMS) and the best-practice recommendations (ISO27002:2013) for those responsible for initiating, implementing, or maintaining it.
-
4 out of 5 stars
-
Perfect starting point for your Information quest
- De MvD (the Netherlands) en 06-12-19
De: Alan Calder
-
Essentials of Inventory Management, Third Edition
- De: Max Muller
- Narrado por: Kyle Tait
- Duración: 9 h
- Versión completa
-
General4.5 out of 5 stars 26
-
Narración:4.5 out of 5 stars 22
-
Historia4 out of 5 stars 21
The bar is set high for inventory control professionals - and well-ordered stock rooms and records are just the beginning. Beyond core tasks such as locating items, you've got to project future business needs, hold down costs, and fix supply chain problems. You need strategic and financial knowledge and the skills to manage many moving parts. Essentials of Inventory Management is the answer audiobook on which practitioners and students rely. It breaks down the job into easy concepts and concrete steps.
-
5 out of 5 stars
-
the title is perfect. essential!
- De Dan en 01-23-21
De: Max Muller
-
On the Plant Floor: A Practical Guide to Daily Leadership in the Manufacturing Factory
- De: Bryan D. Geary, Carlton F. Sorrell
- Narrado por: Andrew Scott
- Duración: 7 h y 33 m
- Versión completa
-
General4.5 out of 5 stars 76
-
Narración:4.5 out of 5 stars 70
-
Historia4.5 out of 5 stars 70
Boots on the ground manufacturing professionals with over 50 collective years of experience on the plant floor. The book provides a practical guide to daily leadership in the manufacturing environment. The work is educational, inspiring, and entertaining to all markets interested in management and leadership improvements.
-
4 out of 5 stars
-
Written for a male
- De Lucy Goosy en 03-27-20
De: Bryan D. Geary, y otros
-
Simple PMP
- De: Phil Martin
- Narrado por: Phil Martin
- Duración: 6 h y 45 m
- Versión completa
-
General4.5 out of 5 stars 171
-
Narración:4.5 out of 5 stars 147
-
Historia4.5 out of 5 stars 147
The PMP exam is the golden standard for project management professionals, but let's face it - it's tough to stay conscious when reading the PMBOK. This audiobook is the antidote. Everything you need to know to pass the PMP exam is included. Enjoy a fun-but-serious way of learning the PMP material, which includes some great mnemonics on memorizing knowledge areas, processes, and process groups.
-
3 out of 5 stars
-
Missing PDF
- De chris Richardson en 06-24-19
De: Phil Martin