
Emotional Intelligence for Sales Success
Connect with Customers and Get Results
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Narrado por:
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Janet Ivey
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Charity Spencer
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De:
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Colleen Stanley
Acerca de esta escucha
Emotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flight response - something salespeople learn to avoid when they build their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success - and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters.
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more. Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
©2012 Colleen Stanley (P)2020 AMACOMLos oyentes también disfrutaron...
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In the Age of the Customer, sales effectiveness depends mightily on the buyer experience. Despite nearly universal agreement on the need for creating value in every step of the buyer’s journey, sellers continue to struggle with how to create that value and connect meaningfully with buyers. New research bridges the gap and reveals the behavioral blueprint for sellers that makes buyers more likely to meet with them - and more likely to buy from them.
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Sales leadership 101
- De Sole Trades en 08-29-20
De: James M. Kouzes, y otros
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The Power of Presence
- Unlock Your Potential to Influence and Engage Others
- De: Kristi Hedges
- Narrado por: Karen Saltus
- Duración: 7 h
- Versión completa
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General
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Historia
Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.
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Useful Information, Robotic Presentation
- De Jennifer L. Sullivan en 04-22-15
De: Kristi Hedges
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Sales Leadership
- The Essential Leadership Framework to Coach Sales Champions, Inspire Excellence, and Exceed Your Business Goals
- De: Keith Rosen MCC
- Narrado por: Keith Rosen MCC
- Duración: 11 h y 12 m
- Versión completa
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General
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Narración:
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Historia
What if you can successfully coach anyone in 15, five, or even 60 seconds using one question? Sales Leadership makes delivering consistent, high-impact coaching easy. For busy, caring managers, this removes the pressure and misconception that, "Coaching is difficult, doesn't work, and I don't have time to coach." Since most managers don't know how to coach, they become part of the non-stop, problem-solving legion of frustrated Chief Problem Solvers who habitually do other's work, create dependency, and nourish the seed of mediocrity.
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Link to collateral mentioned in the book was dead
- De Gina Godsey en 01-22-19
De: Keith Rosen MCC
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High Trust Selling
- Make More Money in Less Time with Less Stress
- De: Todd Duncan
- Narrado por: Todd Duncan
- Duración: 3 h y 57 m
- Versión completa
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General
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Historia
A Wall Street Journal best seller! There is a major difference between being a salesperson in business and being in business as a salesperson. Being successful in sales has a lot to do with what's on the inside of a person, and the person's ability to establish and foster loyal relationships.
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The Core Foundation For Sales Success
- De Joe en 01-28-05
De: Todd Duncan
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Who
- The A Method for Hiring
- De: Geoff Smart, Randy Street
- Narrado por: Patrick Lawlor
- Duración: 4 h y 47 m
- Versión completa
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General
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Narración:
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Historia
Geoff Smart and Randy Street offer a simple, four-step method for hiring with confidence, designed for everyone from the CEO on down. Who shows you how to avoid the most common pitfalls of hiring, how to identify "A Players" - people who can perform their job better than 90 percent of the candidates in their field - and how to make sure the best candidate will be excited to join your organization.
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Great book but need PDF of Scorecard material
- De Nancy Walsh en 10-17-12
De: Geoff Smart, y otros
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How Did That Happen?
- Holding People Accountable for Results the Positive, Principled Way
- De: Roger Connors, Tom Smith
- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
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General
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Narración:
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Historia
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
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First, Break All the Rules
- What the World's Greatest Managers Do Differently
- De: Marcus Buckingham, Gallup Press, Jim Harter - foreword
- Narrado por: Mel Foster
- Duración: 9 h y 51 m
- Versión completa
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General
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Historia
They actually have vastly different styles and backgrounds. Yet despite their differences, great managers share one common trait: They don’t hesitate to break virtually every rule held sacred by conventional wisdom. They don’t believe that, with enough training, a person can achieve anything he sets his mind to. They don’t try to help people overcome their weaknesses. And, yes, they even play favorites. In this longtime management bestseller, Gallup presents the remarkable findings of its massive in-depth study of great managers.
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Content is dated
- De A. Yoshida en 09-09-19
De: Marcus Buckingham, y otros
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Authenticity: The Head, Heart, and Soul of Selling
- De: Ron Willingham
- Narrado por: Ron Willingham
- Duración: 7 h y 16 m
- Versión resumida
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General
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Narración:
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Historia
Emotional factors are powerful contributors to sales success. In this audiobook, you will go beyond the what to the how and why, and learn whole-being selling - selling that utilizes the head, heart, and soul and brings mental, emotional, and spiritual forces together. Sales expert Ron Willingham shares new discoveries about the deeper causes of sales success or failure, and offers a step-by-step guide.
De: Ron Willingham
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- De: Marie G. McIntyre PhD
- Narrado por: Margaret Strom
- Duración: 9 h y 10 m
- Versión completa
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General
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Narración:
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Historia
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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Amateur.
- De Christie en 08-11-18
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Strategize to WIN
- The New Way to Start out, Step up, or Start Over in Your Career
- De: Carla A. Harris
- Narrado por: Carla A. Harris
- Duración: 8 h y 3 m
- Versión completa
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General
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Narración:
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Historia
The Wall Street powerhouse and author of Expect to Win offers a new way to conceptualize career strategies and gives us proven tools for successful change. Whether we're starting out, striving toward a promotion, or looking for a new opportunity, the working world isn’t what it used to be. Wall Street veteran Carla Harris knows this, and in Strategize to Win she gives listeners the tools they need to get started.
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The advice gets stronger with each chapter!!
- De A. G. en 05-05-17
De: Carla A. Harris
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Up Your Business
- 7 Steps to Fix, Build, or Stretch Your Organization
- De: Dave Anderson
- Narrado por: Dave Anderson
- Duración: 6 h y 54 m
- Versión completa
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General
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Narración:
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Historia
You'll find the following in Up Your Business: effective interview questions and strategies; a sample ad that attracts eagles and weeds out turkeys; three dozen high-impact training strategies; the three keys to weeding out entitlement in your business; your three options for dealing with poor performers; how to create vision and strategy for your business; and much, much more!
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Hard-hitting, Practical and Pithy Wisdom
- De Christopher en 11-22-11
De: Dave Anderson
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Emotional Intelligence for Project Managers
- The People Skills You Need to Achieve Outstanding Results, 2nd Edition
- De: Anthony Mersino PMP
- Narrado por: Ramon De Ocampo
- Duración: 8 h y 57 m
- Versión completa
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General
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Narración:
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Historia
Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent of management success. Technical expertise just isn't enough anymore: Project managers need strong interpersonal skills and the ability to recognize emotional cues in order to lead their teams to success. Emotional Intelligence for Project Managers introduces listeners to all facets of EI and shows how emotions can be leveraged to meet project goals.
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Fantastic Book!
- De Anonymous User en 04-09-21
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The Accidental Salesperson
- How to Take Control of Your Sales Career and Earn the Respect and Income You Deserve
- De: Chris Lytle
- Narrado por: Gregory Linington
- Duración: 5 h y 46 m
- Versión completa
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General
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Narración:
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Historia
Not all salespeople plan on a career in sales. Often, sales chooses them and suddenly they find themselves in a profession they aren't fully prepared for. The Accidental Salesperson is the answer, providing the advice and inspiration they need to master the essentials and hit the ground running. Fully updated to reflect the changes in the marketplace, the second edition provides a much-needed roadmap anyone can use to excel in sales.
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First Day Confidence
- De Leela Vox en 01-12-19
De: Chris Lytle
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The Power of Flexing
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Addressing diverse issues depends on improving your soft skills - such as time management, team-building, communication and listening, creative-thinking, and problem-solving. But this isn’t as easy as it may seem. Sue Ashford has the solution. In this timely book, she introduces Flexing - a technique individuals, teams, and entire organizations can use to learn, grow, and develop their skills and knowledge with every new project, work assignment, and problem. Flexing empowers you to embrace any challenge and adapt to any change, yielding valuable takeaways that ensure growth.
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Flexing changed everything
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Overthinking
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Has your mind ever been filled with such negative thoughts that you even worry about what will happen in the following minutes? People do not know that this type of behavior is generated by overthinking, which can generate many more consequences, such as anxiety and depression. In this book, learn how to master your mind to build mental toughness to focus on the present. We will teach you everything you need to know so as not to compromise your mental health and, on the contrary, improve it and have a much better emotional well-being.
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Great audiobook!!!
- De Kyle en 09-09-22
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The Self-Healing Mind
- An Essential Five-Step Practice for Overcoming Anxiety and Depression, and Revitalizing Your Life
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Mental health is the driving force behind every decision we make—how we live, work, and love. Many of us suffer from depression and anxiety, which impede our choices and quality of life, and despite the proliferation of prescription drugs, the numbers are growing across the globe. But there is another, proven way to achieve mental wellness, beyond antidepressants and talk therapy. Practicing psychiatrist Gregory Scott Brown believes that mental health begins with actionable self-care.
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initially thought it was crap
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Winning with People
- Discover the People Principles that Work for You Every Time
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Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone. The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos.
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This book is not worth your time
- De NIRAV en 05-30-23
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Emotional Intelligence for Sales Leadership
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Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.
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Great for Sales Reps, Managers, and Leaders
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Less Nice, More You
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Have you been too nice for too long? Have you tried to speak up for yourself, have better boundaries, or take care of your own needs, only to feel anxious, stuck, or guilty? The unfortunate truth is people-pleasing and excessive niceness are debilitating patterns that most people never truly change. They remain in this “cage of niceness” until their final days, when they experience a strong sense of regret for living a life that wasn’t truly their own.
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I love Aziz. He's changed my life.
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The Power of Flexing
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Addressing diverse issues depends on improving your soft skills - such as time management, team-building, communication and listening, creative-thinking, and problem-solving. But this isn’t as easy as it may seem. Sue Ashford has the solution. In this timely book, she introduces Flexing - a technique individuals, teams, and entire organizations can use to learn, grow, and develop their skills and knowledge with every new project, work assignment, and problem. Flexing empowers you to embrace any challenge and adapt to any change, yielding valuable takeaways that ensure growth.
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Flexing changed everything
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Overthinking
- Discover How to Eliminate Negative Thinking, Overcome Fear, Anxiety, Stress & Declutter Your Mind. Learn How to Master Your Brain to Build Mental Toughness to Focus on the Present
- De: Robert Cardone, New Thought Institute
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Has your mind ever been filled with such negative thoughts that you even worry about what will happen in the following minutes? People do not know that this type of behavior is generated by overthinking, which can generate many more consequences, such as anxiety and depression. In this book, learn how to master your mind to build mental toughness to focus on the present. We will teach you everything you need to know so as not to compromise your mental health and, on the contrary, improve it and have a much better emotional well-being.
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Great audiobook!!!
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The Self-Healing Mind
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Mental health is the driving force behind every decision we make—how we live, work, and love. Many of us suffer from depression and anxiety, which impede our choices and quality of life, and despite the proliferation of prescription drugs, the numbers are growing across the globe. But there is another, proven way to achieve mental wellness, beyond antidepressants and talk therapy. Practicing psychiatrist Gregory Scott Brown believes that mental health begins with actionable self-care.
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initially thought it was crap
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Winning with People
- Discover the People Principles that Work for You Every Time
- De: John C. Maxwell
- Narrado por: Henry O. Arnold
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Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone. The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos.
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This book is not worth your time
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Emotional Intelligence for Sales Leadership
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Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.
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Have you been too nice for too long? Have you tried to speak up for yourself, have better boundaries, or take care of your own needs, only to feel anxious, stuck, or guilty? The unfortunate truth is people-pleasing and excessive niceness are debilitating patterns that most people never truly change. They remain in this “cage of niceness” until their final days, when they experience a strong sense of regret for living a life that wasn’t truly their own.
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I love Aziz. He's changed my life.
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Pillars of Wealth
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Break free from the slow grind of budgeting and rethink your wealth-building strategy with this award-winning Wall Street Journal bestseller: the ultimate playbook for financial freedom. Building wealth isn't complicated but its also not easy. Abandon the get-rich-quick-schemes and take the guesswork out of financial freedom with a strategy perfected by countless self-made millionaires.
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Amazing!
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Invisible Influence
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If you're like most people, you think that your choices and behaviors are driven by your individual personal tastes and opinions. You wear a certain jacket because you like the way it looks. You picked a particular career because you found it interesting. The notion that our choices are driven by our own personal thoughts and opinions is patently obvious. Right? Wrong. Without our realizing it, other people's behavior has a huge influence on everything we do at every moment of our lives, from the mundane to the momentous occasion.
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Disappointing and lightweight
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Leading with Heart
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Two veteran executive coaches help today's leaders learn how to retain and inspire their teams through the one thing their research has found works: Leading with Heart. In this audio, leadership coaches John Baird and Edward Sullivan share hundreds of hours of research and firsthand accounts of guiding leaders at some of the world's most respected big brands and small startups (Apple, Nike, Google, and Slack to name a few).
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Wonderful questions and insights
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Don't Start a Side Hustle!
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Don’t trade your 40-hour workweek for an 80-hour-a-week side hustle. The promise of entrepreneurship is to create a lifestyle of freedom—but the pursuit often leads to a time-bankrupt life. If you’re an overworked employee who’s done with the 9-to-5, a serial entrepreneur who has yet to realize the American dream, or a burned-out side hustle owner who’s tired of the grind, this book was written for you.
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Airbnb landlord teaching Airbnb landlords
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Help Me, I Have No Discipline and Zero Self-Control
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Achieve the discipline you've been wanting fast, even if you've given up countless times in the past - your solution is just a book away! Are you trapped in a vicious cycle of procrastination and broken goals? Enough is enough. It's time to break free from the chains of indiscipline and unleash the go-getter inside you!
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Ugh I hate leaving these kind of reviews
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De: Vaughn Carter
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Empire Builder
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You’ve got big dreams for your business, but the odds are not in your favor. You’re struggling to scale. Sometimes, it’s hard to stay profitable. You know you need expert advice to grow. CEO coach and executive thought leader Adam Coffey has been where you are. He, too, dared to dream of that elusive billion-dollar exit. Then he took his companies to triple digit growth.
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For high-schoolers
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De: Adam Coffey
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Be the Unicorn
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- Narrado por: William Vanderbloemen
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How do I stand out? How do I become irreplaceable? With a crowded workforce, an unstable job landscape, and the rise of AI, these questions are the ones that everyone either is or should be asking. William Vanderbloemen has asked these questions over the past 15 years while running one of the world’s top executive search firms. Through extensive research of over 30,000 top leaders and proprietary data, Vanderbloemen has identified the 12 habits that the best of the best have in common. Traits such as authenticity, responsiveness, agility, and the ability to problem solve, among others.
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Questionable Quotations
- De N en 05-14-24
De: William Vanderbloemen, y otros
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Three Magic Words
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- De: U.S. Andersen, Eckhart Tolle - foreword
- Narrado por: Donald Corren
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General
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Narración:
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Historia
Three Magic Words presents a simple but profound truth: we can shape the outer world by shaping our inner thoughts. Instead of being controlled by circumstances, we can become architects of our reality by harnessing the power of consciousness itself. Throughout the book, U. S. Andersen illustrates this principle with meditations to help you reframe difficult situations and cultivate liberating thoughts.
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What greater lesson is there to learn?
- De Ashton P. Johnson en 03-24-24
De: U.S. Andersen, y otros
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The Spirit of Leadership
- Cultivating the Attributes That Influence Human Action
- De: Dr. Myles Munroe
- Narrado por: BZ Cullins
- Duración: 6 h y 48 m
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Historia
Contrary to popular opinion, leadership is not meant for an elite group of people who, by fate or accident, become leaders while everyone else is consigned to being a lifelong follower. While every person possesses the potential of leadership, many do not understand how to cultivate the leadership nature and how to apply it to their lives. In The Spirit of Leadership, Dr. Munroe defines the unique attitudes that all effective leaders exhibit, explains how to eliminate hindrances to your leadership abilities, and helps you to fulfill your particular calling in life.
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Very good book about leadership, read again
- De HonestBuyer en 10-09-24
De: Dr. Myles Munroe
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Wealth Without Cash
- Supercharge Your Real Estate Investing with Subject-To, Seller Financing, and Other Creative Deals
- De: Pace Morby
- Narrado por: Pace Morby
- Duración: 7 h y 26 m
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Narración:
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Historia
Supercharge your real estate investment portfolio with creative deals, the fast and affordable way to build wealth in any marketplace. Pace Morby—TV host of A&E's Triple Digit Flip and the king of creative finance—will guide you to success. From seller financing to subject-to deals, Pace will show you the innovative tactics he used to build a portfolio that includes more than 1,000 properties and $150 million in assets—all without using his own cash.
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Rap quotes
- De Christian en 07-24-24
De: Pace Morby
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Better Apart
- The Radically Positive Way to Separate
- De: Gabrielle Hartley, Elena Brower
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While many of us may be better together, some of us can actually become better apart. What if you emerged from your divorce stronger and more resilient than ever before? Better Apart is the first book to apply the life-changing, healing wisdom of meditation and yoga, combined with practical advice, to help anyone going through the painful and seemingly intractable realities of divorce. Gabrielle Hartley and Elena Brower are warm and caring guides who can help you compassionately part from your partner.
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Like the book, hate the narrator
- De NicoleQ en 10-14-20
De: Gabrielle Hartley, y otros
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The ChatGPT Advantage
- Transform Your Business with Artificial Intelligence
- De: Diana Sterling
- Narrado por: Vicky David
- Duración: 12 h y 33 m
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General
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Narración:
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Historia
Introducing the definitive guide to AI business transformation, The ChatGPT Advantage: Transform Your Business with Artificial Intelligence. This exclusive guide is more than audiobook—it's your ultimate roadmap to the AI-driven future of business. Discover a trove of actionable insights, practical advice, case studies, and step-by-step tutorials that will prepare your company for unparalleled success in the age of AI.
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Total, unmitigated buzzword porn
- De Kyle Woolard en 11-14-23
De: Diana Sterling
Lo que los oyentes dicen sobre Emotional Intelligence for Sales Success
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total
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Ejecución
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Historia
- Leslie
- 05-26-22
Self control
Great book about sales, I think the author explained well that sales is emotional control and if you can control all aspects of your emotions you can do great things. She recognized that fear, stress management and attitude are what most sales people deal with. She gave techniques that I’ve already implemented on multiple phone calls and have had better connections with prospects.
Kind of a difficult listen to at times but will listen to again!
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