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Influence Without Authority is the classic guide to getting what you need from people you don't control. This book introduces the Exchange Model, in which you get what you need by offering something of value in return. The key lies in knowing what the other person values—that's their "currency," and it's your immediate tool for coaxing their cooperation. This book shows you how to implement the Exchange Model at the personal, team, and organizational level to raise the bar for performance and leadership.

In Something for Nothing, financial economist Maureen O'Hara explains that one of the key innovations of modern finance is its reliance on arbitrage, the practice of taking advantage of a price difference between two or more markets to generate profits and remove inefficiencies. When done correctly, arbitrage can create value at little or no cost (in effect, getting "something for nothing"); but it can also be an exploitative tool.

In Reset, Heath explores a framework for getting unstuck and making the changes that matter. The secret is to find “leverage points”: places where a little bit of effort can yield a disproportionate return. Then, we can thoughtfully rearrange our resources to push on those points.

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.

In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues.

Be yourself. Be fully present. Be in the moment. This is a message we hear constantly. While this may be beneficial some of the time, the biggest obstacle to making wiser decisions that actually drive lasting success is ourselves. Being fully immersed in our own limited point of view biases our decisions toward defending our previous actions and maintaining our self-image. Featuring compelling scientific research, business cases, and exercises, Distancing equips us with effective practical tools to reduce anxiety, see clearly, and make better decisions for ourselves and for our organizations.

We have a choice. We can either be reactive and struggle to adjust to transformational events on the fly, or we can be proactive and control the narrative—reinventing work to align with the evolving environment. Futurist Rishad Tobaccowala has had a highly successful career because he has anticipated and capitalized on emerging trends. In Rethinking Work, Rishad outlines the reasons why being proactive in this era of unprecedented change is the only way organizations will survive and thrive.

Dave Durand spent 35 years founding, leading, and selling companies with more than a billion dollars in combined sales. Having led hundreds of thousands of people, he distills leadership influence in usable terms. Leading Giants illuminates the Four Superpowers of a Leader, how to rapidly expand your influence, and that in order to succeed, strangely, you have to “think like a criminal.”

British business journalist and management theorist Des Dearlove delivers an insightful and practical discussion of how firms can build meaningful and authentic connections with their employees, encouraging productivity, improving talent retention, and creating an enduring competitive advantage. You'll find out why the latest peer-reviewed research lends support to the notion that it is the nature of interpersonal environments—and not compensation—that many employees consider to be the most impactful when they're deciding whether to exit a job.

Too often, the stories of corporate scandals are narrated like Hollywood movies in which once-celebrated CEOs are unmasked as sociopaths and ultimately convicted for their crimes. What we fail to realize, however, is that most bad things are done by average people with honorable values and no bad intentions. In The Dark Pattern, two experts in business ethics and decision-making challenge the conventional view that corporate misconduct happens because of a handful of bad actors.

To make organizations more fair, many well-meaning individuals and companies invest their time and resources in diversity, equity, and inclusion (DEI) initiatives. But because inequity is built into the structures, processes, and environments of our workplaces, adding these programs has been ineffective and often becomes a burden passed off to the individuals they are meant to help. In Make Work Fair, behavioral scientist and author of What Works Iris Bohnet and gender expert Siri Chilazi offer data-backed, actionable solutions that build fairness into the very fabric of the workplace.

Is artificial intelligence going to take over the world? Have big tech scientists created an artificial lifeform that can think on its own? Is it going to put authors, artists, and others out of business? Are we about to enter an age where computers are better than humans at everything? The answer to these questions, linguist Emily M. Bender and sociologist Alex Hanna make clear, is “no,” “they wish,” “LOL,” and “definitely not.” This kind of thinking is a symptom of a phenomenon known as “AI hype.”

Every big project—whether it’s technology, sneakers, or a neighborhood café—requires a big investment to get off the ground. Unfortunately, most big projects flop with customers. Too many teams waste time, money, and opportunity because they follow the wrong strategy and lose sight of what really matters: Do people want what you’re making? Does your solution click with customers?

We’re in the middle of the most significant transformation in work in over a century. Whether it’s remote work, the rise of burnout and “quiet quitting,” or the changing values and priorities of employees, leading an organization has never been more complex. But through all this, a single factor remains the core driver of fulfilled, high-performing teams—their belief that their work has meaning. In Meaningful Work, Wes Adams and Tamara Myles leverage the science of positive psychology to show leaders why and how to make meaning the cornerstone of leadership practice.

In Your Values-Based Legacy, you are invited on a journey of introspection and exploration to discover how you can help make the world a better place. As a former chairman and CEO of a multi-billion-dollar global healthcare company and now a professor of management and strategy at Northwestern University's Kellogg School of Management, Kraemer shares first-hand accounts from dozens of individuals who are building legacies by tackling some of the planet's biggest challenges, including poverty, hunger, inequality, climate change, education, and leadership development.

Your company’s power is defined by those employees who Buy In, feel Included, have Trust, and are Engaged—those who BITE. The health of your organization ultimately comes from the net energy of your people, as measured by this “BITE Index.” In Attract or Repel, seasoned CEO and expert consultant Walt Brown shares his groundbreaking seven-question survey to definitively measure your company’s BITE . . . and how to turn those seven questions into seven promises to create an environment where employees thrive and contribute to your company’s success.

We’ve been duped into believing a number of unhelpful notions about starting and leading a successful company, not least of all that profit and purpose are mutually exclusive. Rob Craven believes that we can evolve toward a better kind of capitalism. Infuse purpose and passion into all parts of your company so that as your business grows and flourishes, so does your impact.

No matter the industry or the position, business is built on relationships—and at the heart of all good relationships is good etiquette. Understanding good business etiquette, and how to adapt it to your job, is key to building a successful career. For instance, how you adjust your attire as you transition from a large corporation to a small start-up (or vice-versa) will greatly determine your new colleagues’ first impressions of you. Work environments are complex, and it’s important to know how to identify what type of environment you’re in and how to adjust your behavior accordingly.

What’s the difference between mentorship and sponsorship? Mentorship involves helping a mentee change their behavior, while sponsorship involves changing how other people see a protégé. Sponsorship is as important, if not more so, than mentorship in determining who gets ahead, making it a more effective way to promote social equality and inclusion in the workplace. Dr. Rosalind Chow helps readers recognize the various ways they likely already engage in sponsorship in their personal and professional networks to identify how they can do more of it on behalf of those often overlooked.

Harry Kraemer showed how self-reflection, balance, true self-confidence, and genuine humility are the traits of today's most effective leaders. In Becoming the Best, his highly anticipated follow-up, Kraemer reveals how, in practical terms, anyone can apply these principles to become a values-based leader and to help create values-based organizations. Drawing on his own experiences as the former CEO and chairman of Baxter International, as well as those of other notable leaders and organizations, Kraemer lays out a pathway for understanding the principles and putting them into practice.