Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🌟 Why Are Guests Less Satisfied Today? 🌟

Guest satisfaction has taken a hit—let’s break down why. From changing traveller types to the impact of COVID-19 on expectations, this episode explores the challenges and solutions to bringing back the positive guest experience. 🌐🛎️

💡 What You’ll Learn:

• Key factors impacting guest satisfaction

• Easy ways to adjust your services

• The power of clear communication in hospitality

🎙 Subscribe now for more episodes like this.

#GuestSatisfaction #Hotel Guest Satisfaction #HotelExperience #HospitalityTrends #CustomerServiceMatters #PostCovidHospitality #HotelManagement #GuestExperience #HospitalityIndustry #TravelTrends2024 #HotelMarketing

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/11/how-can-hotels-boost-guest-satisfaction-in-todays-changing-landscape-058

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Join one of our groups
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Say hi on social
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A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🌟 Get inspired by Andy De Silva's journey as a visionary co-founder of Hotel Emporium Inc. From humble beginnings to a global leader in eco-friendly amenities. Discover their innovative strides in sustainability. 🌍📈

🎙 Subscribe now for more episodes like this.

#Hotel Emporium #Andy De Silva #SustainableHospitality #EcoFriendlyAmenities #GreenHotelSupplies #HotelEmporium #CompostableProducts #RefillableAmenities #EcoConsciousTravel #GreenGuestExperience #SustainableHotels #HospitalityInnovation

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/11/what-makes-hotel-emporium-a-leader-in-sustainable-hospitality-057

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Join one of our groups
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Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🌟Maximizing Loyalty for Independent Hotels with Mark Ross-Smith🌟

🎙️ In this episode, we dive into how independent hotels can leverage loyalty programs to increase repeat bookings and boost revenue. My guest, Mark Ross-Smith, CEO of Loyalty Data Co., shares how the airline industry’s success with loyalty programs can translate to your hotel business. From guest experiences to practical implementation, we cover it all!

👀 Tune in now and discover:

• Why loyalty programs are critical for independent properties

• The key components of a successful program

• How to create VIP experiences on a budget

🎯 Call to Action: Don’t miss out on more tips—subscribe and leave a review!

#Loyalty Program #Mark Ross Smith #Mark Ross Smith, CEO and co-founder of Loyalty Data #HotelLoyalty #GuestExperience #BoutiqueHotels #LoyaltyPrograms #HotelMarketing #VIPExperience #TravelRewards #CustomerLoyalty #HospitalityTrends #HotelManagement

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/11/how-can-independent-hotels-build-a-profitable-loyalty-program-056

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
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Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🌟Unlocking the Power of OTA Partnerships🌟

🎧 Wondering how to boost your hotel’s bookings through OTAs? In this episode, we break down exactly how independent hotels can maximize their visibility and leverage the power of online travel platforms.

🌟 Highlights include:

• Selecting the right OTA for your audience
• Optimizing your listings with reviews and photos
• Keeping an eye on performance metrics

💡 Listen in and learn how to take your OTA strategy to the next level!

🎙 Subscribe now for more episodes like this.

#OTAs #HotelManagement #TravelAgencyTips #IndependentHotels #BoostBookings #HotelMarketing #TravelPartnerships #OTATravel #BoutiqueHotelSuccess #IncreaseBookings #CollaborativeMarketing

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/10/how-can-independent-hotels-maximise-exposure-on-otas-055

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🎧 Is Your Property’s Foundation at Risk? 🏗️

Join us as we sit down with Bob Brown, the “Dirt Whisperer,” to talk about what every hotel owner should know about their property’s foundation. In this episode, Bob explains how to spot potential issues, why hiring the right professionals matters, and what common mistakes to avoid.

Key Takeaways:

• How to assess your property for foundation issues

• The dangers of trusting sales-driven contractors

• When to call a forensic engineer

🌟 Don’t miss this expert advice! Hit subscribe and share your thoughts with us. 🏨🛠️💼

#HotelsFoundation #FoundationRepairSecrets #BobBrownFoundationExpert #TheDirtWhisperer #FoundationRepair #PropertyFoundation #ForensicEngineer #FoundationCracks #HomeMaintenance #MoistureControl #FoundationInspection #StructuralIntegrity #FoundationSolutions #RepairSecrets

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/10/how-do-you-know-if-your-hotels-foundation-is-in-trouble-054

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Upgrading Your Hotel’s Amenities: What Really Matters to Guests 🎙️🛏

In this episode, we talk about one of the most overlooked aspects of running a successful hotel: amenities. Are you offering what your guests really want? We’ll dive into the must-haves like high-speed Wi-Fi, comfortable beds, and even eco-friendly options that today’s travellers expect. Plus, get tips on regular maintenance and upgrades to keep everything running smoothly.

🌟 Listen now to learn how to elevate your hotel’s guest experience!

#HotelsAmenities #HotelAmenities #GuestExperience #ModernHotel #HospitalityTips #HotelManagement #LuxuryHotels #EcoFriendlyHotels #HotelMaintenance #HotelTechnology #HotelOwnerTips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/10/how-can-updating-your-hotels-amenities-boost-guest-satisfaction-053

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🌟Creating a Hotel That Thrives: The Power of Local Relationships🌟

🎙️ In this episode, we dive into the often-overlooked secret to long-term hotel success: local relationships. Whether it's recommending a nearby café or partnering with local artists, building strong community ties can set your hotel apart. Tune in to hear actionable tips on how to enhance your guest experience, foster collaboration with local businesses, and attract traveller’s looking for authentic stays. 🌟

Click to listen and subscribe now!

#HotelLocalPartnerships #HotelCommunityEngagement #LocalBusinessSupport #SustainableHotels #GuestExperienceMatters #EcoFriendlyTravel #IndependentHotelSuccess #ConsciousTravel #LocalPartnerships #HospitalityGrowth #SupportLocalBusinesses

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/10/building-strong-hotel-local-partnerships-is-key-to-success-052

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

🌟 Bridging Language Barriers: Hospitality Made Easy 🌟

Have you ever found yourself trying to communicate with a guest who doesn’t speak your language? 🤔 In this episode, we explore how to break down language barriers in your hotel using technology, non-verbal communication, and staff training.

✨ Tune in and learn how to make every guest feel at home! Don’t forget to share your stories in the comments! 🎧

#Language Barriers #LanguageBarriersatYourHotel #HotelManagement #GuestExperience #LanguageBarriers #HospitalityTips #TranslationTools #MultilingualStaff #HotelTraining #GuestSatisfaction #TravelTech #HospitalityIndustry

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2024/10/how-can-you-overcome-language-barriers-at-your-hotel-051

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Hospitality Property School Group
Learn the benefits—https://member.keystonehpd.com

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development