Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Is 2025 the Right Year to Open Your Independent Hotel?

In this episode of Hotelier HelpCast podcast, host Gerry MacPherson explores whether 2025 is the optimal year to open an independent hotel post-COVID-19. He discusses the pandemic's lingering impact on the hospitality industry, the rising demand for unique and personalized travel experiences, and why independent hotels often outperform chains in certain markets. Jerry provides practical advice, including market analysis, trend spotting, and strategic planning to set your hotel up for success. He also addresses the role of technology, the importance of passion, and the intrinsic rewards of hospitality. Tune in for insights, actionable tips, and inspiration to make your hotel dream a reality.

00:00 Introduction: Is 2025 the Right Year to Open Your Hotel?

01:37 The Current State of the Hotel Industry

02:13 The Unique Advantage of Independent Hotels

03:18 Trends to Watch in 2025

04:01 Financial Considerations and Market Research

05:46 The Reality of Running a Hotel

06:32 The Role of Technology in Hospitality

08:16 Final Thoughts and Key Takeaways

09:02 Conclusion: Making Your Hotel Dream a Reality

#Opening a hotel in 2025 #HotelInvestment2025 #StartAHotel #IndependentHotelier
#BoutiqueHotelBusiness #HospitalityGrowth #HotelOwnerTips #HotelStartup #HotelBusiness2025 #HotelierHelpcast #OpenAHotelRight

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2025/05/how-to-know-if-opening-a-hotel-in-2025-still-a-smart-investment-073

Serious about taking your business to the next level? Sign up for the “The Hotel Owner’s Roadmap: Start, Manage, & Grow” course.
https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-start-manage-grow/

Grab your copy of the free “Your Independent Hotel Blueprint”.
https://hotelierhelpcast.com/hotelier-helpcast-pdf-download

Join one of our groups
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Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

How Do You Develop a Winning Hotel Team?

What’s the real secret to delivering an exceptional guest experience? It starts behind the front desk—with your team. In this episode, Gerry MacPherson breaks down how independent hoteliers can create a strong, motivated workforce through meaningful employee development.

You’ll learn:

• Why staff growth equals guest satisfaction
• Budget-friendly training ideas that actually work
• How feedback and recognition can boost morale
• Ways to build a supportive, team-oriented environment

Whether you’re managing a boutique hotel or a country inn, these tips will help you lead a happier, more productive team—and run a smoother operation.

🎙 Subscribe and leave a review to support the show!

#HotelTeam #WinningHotelTeam #HotelLeadership #EmployeeDevelopment #GuestSatisfaction #TeamBuilding #HospitalityTips #HotelManagement #EmployeeEngagement #StaffTraining #HotelOperations #WorkplaceCulture

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2025/05/how-do-you-develop-a-winning-hotel-team-072

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Building Lasting Customer Loyalty for Independent Hotels

In this episode of Hotelier Help Cast, discover essential strategies to foster customer loyalty for independent hotels. Host Jerry McPherson emphasizes creating simple and appealing loyalty programs, personalizing guest experiences, and encouraging guest referrals. Learn how to offer exclusive member benefits and the importance of tracking and adjusting your program based on guest feedback. Unlock tips to make guests feel valued and transform first-time visitors into lifelong ambassadors. Subscribe for more hotel management insights and download your free guide, 'Unlocking Hospitality Success' to elevate your hotel's appeal.

00:00 Introduction: Building Lasting Customer Loyalty

00:35 The Importance of Loyalty Programs

02:09 Creating Simple and Appealing Programs

03:47 Personalizing Guest Experiences

04:45 Turning Guests into Ambassadors

05:58 Exclusive Member Benefits

06:46 Tracking and Tweaking Your Program

07:38 Fostering Genuine Relationships

08:22 Conclusion: Your Blueprint for Success

#CustomerLoyalty #HotelLoyalty #GuestRetention #IndependentHotels #BoutiqueHotelTips

#LoyaltyPrograms #ReferralMarketing #HotelSuccess #CustomerLoyalty #HotelOwnerTips #GuestExperience

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://hotelierhelpcast.com/2025/05/how-can-independent-hotels-build-customer-loyalty-that-lasts-071

Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
https://keystonehpd.com/the-hotelier-helpcast-pdf/

Join one of our groups
Facebook
LinkedIn

Say hi on social
https://www.facebook.com/groups/thehotelierhelpcast

LinkedIn: https://www.linkedin.com/groups/8811511/

Listen to The Hospitality Property School PODCAST here
https://hotelierhelpcast.com/HotelierHelpcastPodcast

YouTube
https://www.youtube.com/ @TheHotelierHelpcast

A Division of Keystone Hospitality Property Development