Remarkable Results Radio Podcast

By: Carm Capriotto AAP
  • Summary

  • Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.
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Episodes
  • Family Business Succession: A Generational Perspective [THA 421]
    Feb 21 2025
    Thanks to our Partners, NAPA TRACS, and Today's Class Explore the complexities of family succession in automotive businesses, featuring insights from a psychologist, a shop owner, and her father, who transitioned the business to her. The discussion covers topics such as defining roles, seeking professional guidance, addressing financial considerations, establishing boundaries, and the importance of a trusted, non-family advisor during the succession process. The conversation highlights the need for business owners to relinquish control, embrace change, and recognize the value of diverse perspectives in leadership. Jessica Carrino, Sparks Tire & Auto, St. Charles, MO. Jessica’s previous episodes HERE Ron Tinner, COO, Repair Shop of Tomorrow Dr. David Weiman is the president of Weiman Consulting, a leadership consulting firm in Philadelphia PA. Listen to David’s previous episodes HERE Show Notes
    • Watch Full Video Episode
    • Introduction to Family Succession (00:00:00)
    • Importance of Defined Roles (00:02:22)
    • Dr. Weiman's Insights on Family Businesses (00:03:15)
    • Clarity in Decision-Making (00:06:02)
    • Ron Tinner's Transition Story (00:07:29)
    • Jessica's Initial Involvement (00:09:00)
    • Coaching Dynamics (00:10:21)
    • Jessica's Greatest Challenge (00:11:07)
    • Motivating Gen Z Technicians (00:12:38)
    • Finding Young Technicians (00:15:59)
    • Challenges of Inheriting Staff (00:16:56)
    • Boundaries in Family Business (00:17:53)
    • Succession Planning Insights (00:20:01)
    • Role of Non-Family Advisors (00:21:08)
    • Identifying Successors (00:22:06)
    • Family Dynamics and Relief (00:24:06)
    • Financial Considerations in Succession (00:25:11)
    • Understanding Roles in Succession (00:25:26)
    • The Challenge of Letting Go (00:28:49)
    • Work-Life Balance for Owners (00:29:09)
    • Support and Learning from Failure (00:30:23)
    • Alignment of Values (00:31:24)
    • Understanding Communication Styles (00:33:14)
    • Transitioning Authority (00:35:30)
    • Succession Planning Insights (00:35:58)
    • Future Considerations (00:36:59)
    • Annual Succession Review (00:37:38)

    Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at
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    39 mins
  • Is My Shop Management Lying to Me? Fixing Tech Costs [E158] - Business By The Numbers
    Feb 20 2025

    Hunt examines technician cost management within automotive repair shops shop management systems. He explores the issue of inaccurately reported labor costs, which frequently misrepresent the true financial health of the business.

    Hunt discusses the underlying reasons for this discrepancy, and how they calculate technician compensation. The episode talks to various methodologies that can be employed to rectify these inaccuracies, ensuring that shop owners possess a more precise understanding of their financial obligations.

    The objective of this episode is to empower our listener with actionable insights that can lead to improved profitability and operational efficiency in their businesses.

    Takeaways:

    • The podcast discusses the critical issue of accurately recording technician costs in shop management systems, which is often miscalculated, leading to significant profit discrepancies.
    • The episode emphasizes the importance of revising technician cost methods to reflect true expenses, thereby enhancing financial transparency and operational efficiency.
    • Listeners are urged to assess their current payroll structures and make necessary adjustments to ensure more precise financial forecasting.
    • Understanding the relationship between productivity and payroll costs is vital for maintaining profitability, with practical strategies provided to achieve this.

    Thanks to our partners, NAPA TRACS and Promotive

    Thanks to our partner, NAPA TRACS

    Did you know that NAPA TRACS has onsite training plus six days a week support?

    It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.

    Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at NAPATRACS.com

    Thanks to our partner, Promotive

    It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.

    Paar Melis and Associates – Accountants Specializing in Automotive Repair

    Visit us Online: www.paarmelis.com

    Email Hunt: podcast@paarmelis.com

    Text Paar Melis @ 301-307-5413

    Download a Copy of My Books Here:

    • Wrenches to Write-Offs
    • Your Perfect Shop

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/

    Diagnosing the Aftermarket...

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    26 mins
  • A Billion Monkeys vs Goals - Diagnosing the Aftermarket A to Z
    Feb 19 2025

    Thanks to our Partner, NAPA Autotech

    NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details.

    Contact Information

    • Email Matt: mattfanslowpodcast@gmail.com
    • Diagnosing the Aftermarket A - Z YouTube Channel

    Clear communication in the auto service businesses is essential. Just as randomly typing monkeys won't create meaningful writing, employees need clear direction to succeed. Leaders must clearly express their goals and expectations rather than leaving success to chance. Good communication requires both giving clear directions and getting feedback from employees to ensure everyone understands and can work together effectively.

    Takeaways:

    • Effective leadership necessitates the establishment of clear goals and expectations to guide employees.
    • Communication is paramount; failure to articulate goals results in confusion and inefficiency among team members.
    • A lack of structured training can lead to random attempts to achieve objectives, akin to monkeys at typewriters.
    • The importance of foundational knowledge cannot be overstated; without it, the entire structure of learning collapses.
    • Embracing discomfort in open communication ultimately fosters a more effective working environment for all.
    • Utilizing available resources, such as industry training and educational materials, is crucial for personal and professional growth.

    The Aftermarket Radio Network: https://aftermarketradionetwork.com/

    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/

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    19 mins

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