Episodes

  • S1: E1 From Startup to 7-Figure Exit: Scaling A Property Management Empire
    Jul 11 2024

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    Launching New Beginnings: A Dive into Business Ventures

    This podcast episode marks the launch of a new series where the hosts (Tony Cline & Shawn Austin Johnson), two small business veterans, discuss their personal journeys, initial meetings, and shared experiences in the field, including starting and scaling property management firms, innovating within the industry, and navigating mergers and acquisitions. They reflect on the challenges and rewards of entrepreneurship, the intricacies of building and leading teams, dealing with regulations, and the impact of government interference in the property management sector. Additionally, they explore their post-property management ventures, such as consulting and real estate investing, underscoring the lessons learned and the value of innovation, mentorship, and the human element in business decisions.

    Timestamps:
    00:00 Launching the Podcast: A Trip Down Memory Lane
    00:17 First Encounters and Initial Impressions
    02:29 The Evolution of a Friendship and Professional Relationship
    03:14 The Genesis of the Podcast: Motivations and Aspirations
    03:35 From Property Management to Real Estate Investing: A Personal Journey
    05:57 The Helicopter Pilot Turned Entrepreneur
    07:55 Scaling a Property Management Business: Challenges and Triumphs
    09:24 The Birth of Homevault: A Mastermind's Vision
    19:14 Rebranding and Expanding: The Story of HomeVault
    21:53 Looking Ahead: Current Projects and Future Plans
    22:08 Journey from Property Management to Consulting
    22:26 The Art of Coaching in Property Management
    24:26 Clientele and Challenges in Property Management Consulting
    28:19 Exploring E-commerce and Financial Trust Accounting
    30:04 Real Estate Investment Strategies and Ventures
    33:39 Reflecting on Property Management Experiences
    42:22 Concluding Thoughts and Future Topics

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
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    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    42 mins
  • S1: E2 Navigating the Culture Clash: Mergers, Acquisitions, and the Pain of Integration
    Jul 22 2024

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    Navigating the Complex World of Property Management

    In this episode of 'Pay or Quit', hosts Tony Cline and Shawn Johnson delve into crucial aspects of property management, emphasizing the importance of proper timing when implementing value-associated fees and the pitfalls of fee maxing in the property management industry. They explore how bad timing can leave landlords with negative experiences, leading them to either sell their investments or manage properties themselves. The discussion also covers why real estate agents attempting property management and landlords who don't treat their investments seriously make the worst property managers. Furthermore, the hosts share their insights into recent books they've read, highlighting themes like organizational growth, personal development, and strategic innovation in business. They tease future topics, including the intricacies of a specific trademark, multifaceted benefits of real estate investment, and setting effective company goals.

    00:00 The Importance of Timing in Value-Associated Fees

    00:21 Introducing 'Pay or Quit': The Property Management Podcast

    00:45 Diving Into Today's Hot Topics in Property Management

    01:44 The Personal Side: Running Ultra-Marathons and Building Value

    03:45 The Controversial World of Fee Maxing in Property Management

    04:23 Unpacking the Fee Maxing Strategy: A Deep Dive

    07:23 The Impact of Legislation on Property Management Practices

    11:40 A Personal Journey Through Fee Implementation and Its Effects

    17:25 Maximizing Value: A Strategy Beyond Fees

    18:24 Unpacking Value Maximization in Property Management

    18:47 The Pitfalls of Fee Maximization and Its Impact

    20:25 The Dream of Fluid Agreements in Property Management

    23:34 The Worst Property Managers: A Candid Discussion

    25:41 Expanding on the Worst Property Manager Traits

    30:04 Diving Into Recent Reads: Strategy, Focus, and Insight

    31:56 Personal Growth Through Literature: A Trail Runner's Perspective

    35:51 Teasing Future Topics and Wrapping Up

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    46 mins
  • S1: E3 The Worst Property Manager, How Fee Maxing Ruined Property Management
    Jul 29 2024

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    In this episode of the "Pay or Quit" podcast, hosts Tony Cline and Shawn Johnson dive deep into the world of property management. The episode kicks off with a discussion on the critical importance of timing when introducing value-associated fees in property management, setting the stage for a broader conversation about industry practices.

    After warmly welcoming listeners and sharing their excitement for the episode, Tony and Shawn introduce the main topics: the impact of fee maxing on the property management industry, the worst kinds of property managers, and their recent book reads. They argue that fee maxing, or the practice of maximizing fees without adequately increasing value, has damaged the industry by pushing landlords and tenants away.

    The hosts propose a balanced approach of "value maxing," focusing on increasing the value delivered before raising fees. They share personal stories and business strategies, highlighting practices like tenant home tutorials that add value and justify higher fees.

    The episode also features a lively debate on who makes the worst property manager, with the "opportunistic real estate agent" taking the top spot. Additionally, both hosts share their top book recommendations, including titles that provide insights into business strategies, personal growth, and cultural analysis.

    The podcast wraps up with teasers for upcoming episodes, promising discussions on topics like triple ties in trademarks and the benefits of real estate investing.

    -------------------------------

    Blue Ocean Strategy by Chan Kim: https://a.co/d/5GGAus6

    Free to Focus by Michael Hyatt: https://a.co/d/eo4sRh6

    Black Rednecks & White Liberals by Thomas Sowell: https://a.co/d/50CWXIa

    The Dream Manager by Matthew Kelly:

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    32 mins
  • S1: E4 CEOs that Succeed Have These
    Aug 5 2024

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    Welcome to Pay or Quit, the podcast where Tony Cline and Shawn Johnson dive deep into the real secrets of property management—from landlord-tenant relationships to investment strategies and everything in between. In this episode, we tackle the resilience of successful CEOs, future impacts of AI on business, building impactful marketing strategies, and the ins and outs of selling a property management firm.

    🔥 **Topics Covered in This Episode:**

    1. The key factors that determine CEO success, based on an extensive Harvard Business Review study.
    2. Understanding AI's rapidly evolving role in business and reality.
    3. Effective strategies for engaging your team and adapting to changes.
    4. Maximizing the value of your property management firm when selling.
    5. Types of property management entrepreneurs and their unique approaches to success.

    👉 Whether you're a seasoned property manager or just starting out, Tony and Shawn provide valuable insights and actionable advice to help you thrive in your property management journey.

    ✍️ **Show Notes & Resources:**
    - Harvard Business Review Study on CEO success: https://hbr.org/2017/05/what-sets-successful-ceos-apart
    - Real-world examples and personal anecdotes from Tony and Shawn.
    - The referenced video from the 2008 Election and social media companies: https://youtu.be/IzF7nBmwPso?si=RJnH8CvzgWRfB07C

    🔔 **Subscribe and hit the bell icon** to stay updated with our latest content! Don't forget to like, share, and comment on your thoughts below.

    #PropertyManagement #CEOSuccess #BusinessStrategy #aiinbusiness #Marketing #realestate

    ------------------------------------------

    🔥 If you found this video helpful, share it with someone else!

    00:00 Introduction to Vision and Communication
    00:31 Welcome to Pay or Quit Podcast
    00:59 Exploring the Future of Truth
    06:01 Impact of AI on Business and Marketing
    16:37 Planning Your Exit Strategy
    25:51 The Importance of Reputation in Acquisitions
    27:13 Types of Property Management Entrepreneurs
    27:44 The Real Estate Agent Turned Property Manager
    30:00 The Investor Turned Property Manager
    31:07 The Franchise Owner's Dilemma
    33:41 The Property Management Employee Turned Owner
    34:25 What Sets Successful CEOs Apart
    37:34 Deciding with Speed and Conviction
    40:24 Engaging for Impact
    43:37 Adapting Proactively
    45:56 Delivering Reliability
    49:07 Building Championship Teams
    51:01 Episode Wrap-Up

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    51 mins
  • S1: E5 The Secrets to Building a Championship Team
    Aug 12 2024

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    In this episode of 'Pay or Quit,' hosts Tony Cline and Shawn Johnson dive deep into the essential components of building a championship team in the business world. They start by discussing the foundational elements like mission, vision, and core values, explaining their critical role in setting the direction and aligning the company. The conversation then shifts to a comprehensive breakdown of the seven crucial components necessary for creating a winning team: the game plan, rule book, playbook, positions, players, equipment, and scoreboard.

    Tony and Shawn share their own experiences from their time at HomeVault and other ventures, offering valuable insights into the challenges and triumphs they encountered. They emphasize the importance of having a clear mission and vision, creating policies before processes, and the significance of hiring the right people for the right roles. They also touch upon the pitfalls of promoting employees without proper training, known as the Peter Principle, and how it can affect team dynamics.

    Join us for an engaging and insightful discussion that not only reveals the gritty truth behind business success but also provides practical advice for entrepreneurs looking to build and lead successful teams. Don't miss this episode filled with real-world stories and actionable strategies!

    00:00 The Importance of Mission, Vision, and Core Values
    00:34 Welcome to Pay or Quit: The Real Stories of Entrepreneurs
    01:03 Challenges in Property Management: Key Topics
    01:27 Building a Championship Team: The Seven Critical Components
    02:07 The Role of Core Values in Business Success
    04:29 The Game Plan: Foundation of a Successful Company
    05:43 From Policies to Playbooks: Creating Effective Processes
    11:41 The Importance of Roles and Responsibilities
    19:44 Leadership One-on-One: Coaching and the Peter Principle
    24:28 Conclusion: The Realities of Running a Property Management Company

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    25 mins
  • S1: E6 B Players Are Toxic in Your Business
    Aug 19 2024

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    In this episode of 'Pay or Quit,' Tony Cline and Shawn Johnson dive deep into contentious business topics, including the impact of B players in a team, the advantages of value maxing over fee maxing, the importance of building a sales team, and the perils of boredom in business. Plus, Tony shares his experience with the Moab 240 race.

    00:00 Introduction
    02:13 Moab 240 Race Experience
    07:24 B Players vs. A Players
    21:41 Fee Maxing vs. Value Maxing
    29:28 Building a Sales Team
    47:45 Dangers of Boredom in Business

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    57 mins
  • S1: E7 Asking For Feedback Can Turn Against You?
    Aug 26 2024

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    Strategies for Effective Masterminds and Real Estate Investing

    In this episode of 'Pay or Quit,' hosts Tony Cline and Shawn Johnson delve into the importance of providing feedback and the best ways to share experiences rather than directives in professional settings. They introduce key elements of successful masterminds, emphasizing the significance of clear and common goals, structured meetings, relationship-building, and accountability. Additionally, they explore the benefits of one-on-one meetings in fostering strong company cultures and reducing turnover.

    The episode also provides valuable insights into the financial advantages of real estate investing, covering topics such as cash flow, appreciation, loan paydown, tax benefits, and leveraging inflation as a hedge. Listeners are encouraged to utilize these insights to elevate their status in the property management and real estate investing markets.

    00:56 Today's Big Agenda
    01:15 Mastermind Success Recipes
    02:38 Structuring Effective Masterminds
    05:26 Building Strong Mastermind Relationships
    07:25 Setting Clear Goals and Accountability
    13:29 Mastermind Meeting Frequency
    17:54 Contributing and Commitment in Masterminds
    26:42 Mastermind Success and Community
    27:27 Six Critical Steps to Effective One-on-One Meetings
    28:28 Defining and Conducting One-on-One Meetings
    35:59 The Importance of Follow-Through in One-on-Ones
    42:17 Investing in Real Estate: An Overview
    42:38 Five Ways to Profit from Real Estate
    50:30 Leveraging Opportunities in Property Management
    53:35 Conclusion and Future Topics

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    48 mins
  • S1: E8 Spinning your wheels and can't gain traction. Do This
    Sep 2 2024

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    The Gritty Truth: Success, Complacency, and Entrepreneurial Struggles

    In the season finale of 'Pay or Quit,' hosts Tony Cline and Shawn Johnson delve into the complex emotions and setbacks that come with both near wins and monumental successes. They explore how success can breed complacency, drawing parallels from sports to entrepreneurial ventures. The episode offers practical advice for overcoming complacency and spinning your wheels, from time-blocking strategies to maintaining focus. As they wrap up Season 1, the hosts hint at exciting plans and high-caliber guests for Season 2, promising deeper dives into the challenges and triumphs of entrepreneurship.

    00:00 The Hidden Struggles of Success
    00:53 Season One Finale
    01:42 Success Breeds Complacency
    03:50 Avoiding the Trap of Complacency
    12:12 The Importance of Focus and Time Management
    19:40 Only Do What Only You Can Do
    22:19 Looking Forward to Season Two

    Please rate the podcast!

    Tony's Newsletter: pmsuccess.com/pay-or-quit-podcast
    Shawn's Newsletter: https://shawnaustinjohnson.beehiiv.com/

    Follow Tony:
    X: https://x.com/pmsuccessco
    Website: www.pmsuccess.com
    YouTube: https://www.youtube.com/@pmsuccess-co

    Follow Shawn:
    X: https://x.com/shawnAJohnsonX
    Website: https://www.shawnaustinjohnson.com/
    YouTube: https://www.youtube.com/@shawnaustinjohnson

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    26 mins