• How to Improve Your Inside Sales Team With Elisabeth Bazanac

  • Dec 30 2024
  • Length: 38 mins
  • Podcast

How to Improve Your Inside Sales Team With Elisabeth Bazanac

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  • Summary

  • 00:00 Introduction to Elisabeth Bazanac and Lozani’s Pest Control 01:24 What the sales department looked like before improvements 02:55 Challenges in combining customer service and sales 06:29 How to assess what needs to be improved in sales 07:31 The role of psychology in customer interactions 10:39 Implementing a streamlined sales process 12:01 Sales funnel management and automation strategies 17:07 Tracking performance metrics for sales teams 20:14 Setting and achieving close rate goals 23:40 Aligning incentives with business objectives 25:50 Training resources for improving sales team performance 27:04 The impact of customer feedback on sales strategies 28:06 Lessons learned from trying different CRMs 31:41 Handling common customer objections effectively 36:40 Advice on finding the right people for sales roles
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