S4:E3 Revolutionizing Retail Hiring: A Conversation with Ron Thurston

In this episode of the Retail Razor Show, hosts Ricardo Belmar and Casey Golden welcome back Ron Thurston, founder of OSSY, and author of 'Retail Pride’, to discuss the company's innovative approach to transforming the retail hiring process. Focusing on the integration of AI and the human touch, Ron shares insights into how OSSY is addressing common retail recruitment challenges, such as speed to hire, candidate experience, and the importance of clear career paths. The discussion highlights the broader implications for the retail industry and the immense value of creating supportive and accountable hiring practices. This episode is a must-listen for anyone involved in retail and retail hiring.

00:00 Show Intro

02:35 Revolutionizing Retail Recruitment with Ron Thurston and OSSY

04:07 Ron Thurston's Journey and OSSY's Mission

08:58 Challenges and Innovations in Retail Hiring

22:01 Best Practices for Retail Hiring and Career Development

27:23 The Influence of People on Your Success

28:02 Accidental Careers in Retail

28:58 The Importance of Mentorship and Leadership

30:41 Preparing for the Holiday Season

37:02 The Role of AI in Retail Hiring

42:21 Building a Retail Community

46:38 How to Get Started with OSSY

47:51 Show Close

Meet your hosts, helping you cut through the clutter in retail & retail tech:

Ricardo Belmar, a RETHINK Retail Top Retail Expert for 2024, 2023, 2022 & 2021, RIS News Top Movers and Shakers in Retail for 2021, advisory council member at George Mason University’s Center for Retail Transformation, and director partner marketing for retail & consumer goods at Microsoft.

Casey Golden, CEO of Luxlock, RETHINK Retail Top Retail Expert for 2024 and 2023, and Retail Cloud Alliance advisory council member. Obsessed with the customer relationship between the brand and the consumer. After a career on the fashion and supply chain technology side of the business, now slaying franken-stacks and building retail tech!

Includes music provided by imunobeats.com, featuring Overclocked, and E-Motive from the album Beat Hype, written by Hestron Mimms, published by Imuno.

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