Mary Crossan is the Co-founder of Leader Character Associates and Virtuosity Character, which enhance organizational leadership characteristics. She is also the Professor of Strategic Leadership at Western University’s Ivey Business School.

Recognized on the global list of the top 2% of the most cited scientists in her discipline in 2021, Mary received the Lifetime Career Achievement Academy of Management Distinguished Educator Award in 2023. Her research includes leadership character, organizational learning, strategic renewal, and improvisation. A prolific author, Mary has contributed to over 100 articles and books and is the co-author of The Character Compass.

Is “character” a mere buzzword, or does it hold tangible value for those in leadership positions? Cultivating a specific set of behaviors can improve your personal effectiveness and enhance your team’s performance and commitment. How can you define and develop your character to uplevel your organization?

According to leadership researcher Mary Crossan, leaders must develop and hone 11 character disciplines, including integrity, humility, and courage, to empower their companies. Each discipline holds a set of behaviors that leaders can self-assess to identify strengths and weaknesses. By promoting a culture that nurtures and rewards positive characteristics and reflecting daily on actions and behaviors, you can increase employee engagement and satisfaction.

In the latest episode of the Lead Like a Woman Show, Andrea Heuston sits down with Mary Crossan, the Co-founder of Leader Character Associates, to talk about developing leader character. Mary discusses The Character Compass, an innovative approach to shaping leadership character, and explains the implications of character on organizational culture, performance, and commitment.