• #129: Navigating Non-Linear Leadership | with Milica Wojno
    Aug 20 2024

    How are you adapting your leadership style to meet the evolving needs of today's workforce?

    Join hosts J.R. and Lucas Flatter as they discuss the evolving landscape of leadership with guest Milica Wojno, a professional services leader from Australia. This insightful conversation explores the challenges of modern leadership, particularly the generational gap between traditional management styles and the expectations of today's workforce.

    Key topics include:

    • The shift from linear career paths to non-linear, flexible work environments
    • Balancing bottom-line focus with employee well-being and retention
    • The importance of mental health awareness in the workplace
    • Adapting leadership styles for a changing global labor market
    • Preparing future leaders for a digital, AI-driven world

    Milica shares her experiences as a relatively new leader, offering fresh perspectives on work-life balance, the value of investing in people, and the need for a more holistic approach to management. This episode provides valuable insights for leaders at all levels seeking to succeed in today's complex, rapidly changing business landscape.


    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Links:
    Milica on LinkedIn: https://www.linkedin.com/in/milica-wojno/

    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/129

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    31 mins
  • #128: Servant Leadership and the Modern Workplace | with Patrick Alston
    Aug 13 2024

    How are you adapting your leadership style to effectively engage and motivate the diverse generations in your workplace?

    In this episode, hosts J.R. Flatter and Lucas welcome guest Patrick Alston, a retired U.S. Army veteran with 36 years of service, to discuss modern leadership principles. Alston shares insights on how contemporary leaders must adapt their styles to engage and influence Generation Z effectively.

    He emphasizes the importance of servant leadership, highlighting key principles such as listening, appreciation, humility, trust, and caring. The discussion also delves into the challenges and opportunities of leading in a complex, modern workforce, and the role of personal passion and continual learning in successful leadership.

    Key points include:

    • The five key principles of servant leadership for today's workforce
    • Understanding and adapting to generational differences in the workplace
    • The importance of continuous learning and personal development for leaders
    • Balancing introversion with public speaking and leadership roles
    • Strategies for Baby Boomers managing Gen Z employees
    • The role of spirituality and personal interests in professional development


    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Links:
    Patrick Alston on LinkedIn: https://www.linkedin.com/in/patrick-alston-a7bb437/

    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/128

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    36 mins
  • #127: Leadership is a Journey: From Human Resources to Casino Management | with Amy C. Brennan
    Aug 6 2024

    With twenty-five years of gaming industry experience from human resources to slot machine management, Amy C. Brennan serves as the General Manager of Hollywood Casino Perryville, a Penn Entertainment property. Amy discusses the challenges of building a coaching culture at a large casino, overseeing large teams dedicated to providing excellent experiences to hundreds of thousands of guests annually.

    In today's episode, J.R. and Lucas Flatter welcome Amy C. Brennan, General Manager of Hollywood Casino in Perryville, Maryland. With 25 years of experience in the gaming industry, Amy shares insights on leading a complex casino operation and building a strong organizational culture.

    Key points include:

    • The multifaceted role of a casino GM and the challenges of managing diverse departments
    • Strategies for attracting and retaining talent in a competitive labor market
    • Penn Entertainment's unique approach to corporate culture and customer service
    • Balancing different customer experiences while prioritizing responsible gaming
    • The importance of mentorship, resilience, and continuous learning
    • Efforts to rebuild organizational culture after significant leadership turnover

    Amy also discusses work-life balance, the value of diversity in leadership, and her belief that everything happens for a reason. This episode offers valuable lessons on leadership, organizational culture, and personal growth applicable both within and beyond the gaming industry.


    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Links:
    LinkedIn: https://www.linkedin.com/in/amy-c-brennan-6751279

    Hollywood Casino Perryville, MD: https://www2.hollywoodcasinoperryville.com/

    Penn Entertainment: https://www.pennentertainment.com/


    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/127

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    32 mins
  • #126: Building Cultures with Intentional Communication | with Grace Gavin
    Jul 30 2024

    Grace is an open and honest expert, helping leaders simplify their communication and eliminate the divides that exist within organizations. As co-founder of Know Honesty, she guides people towards becoming masterful communicators day in and day out. Having experienced the transformative power of openness and honesty, Grace is on a mission to help others create that same freedom in their own lives.

    Grace Gavin is a catalyst for open and honest communication and effective leadership. As Co-founder of Know Honesty, she empowers leaders to simplify communication and eliminate organizational gaps. With a diverse background—from farm life to executive roles—she brings a wealth of experience to her current role as Co-Founder and Chief of Staff. Passionate about inclusivity and the transformative power of openness and honesty, Grace strives to create workplaces where every individual’s voice is valued.

    In this episode, J.R. and Lucas Flatter speak with our guest, Grace Gavin, who shares her diverse background and insights on building trust and effective communication in organizations. They discuss the importance of openness, honesty, and addressing communication barriers. Grace emphasizes the need for aligning personal values with organizational culture, the role of external perspectives, and balancing intuition with experience.

    Key points include:

    • The importance of openness and honesty in building trust within organizations
    • Balancing individual authenticity with organizational values and expectations
    • Strategies for creating clear communication and actionable plans in teams
    • The role of feedback and external perspectives in improving team dynamics
    • The impact of personal hobbies and interests on professional development and perspective
    • Building patience and empathy through diverse experiences and storytelling


    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Links:
    LinkedIn: https://www.linkedin.com/in/grace-gavin/

    Know Honesty: https://knowhonesty.com/


    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/126

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    38 mins
  • #125: 5 Steps to Coaching Accreditation | Step 5 - Written Exam
    Jul 23 2024

    In this step-5 series on obtaining ICF coaching accreditation, hosts J.R. and Lucas Flatter dive deep into the ICF coaching exam. They break down the exam's structure, content, and what candidates can expect.

    Key points include:

    • The exam's role in meeting international accreditation standards
    • Its format as a multiple-choice test focused on core competencies, ethics, and coaching values
    • Tips for preparation, emphasizing understanding over memorization
    • The benefits of going through an accredited program vs. the portfolio path

    Whether you're a aspiring coach or looking to upgrade your credentials, this episode provides valuable information to help you confidently approach the ICF exam. The hosts also discuss resources available through ICF and their own program to support your journey to certification.


    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/125

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    12 mins
  • #124: 5 Steps to Coaching Accreditation | Step 4 - Performance Evaluation
    Jul 16 2024

    In this episode, J.R. and Lucas Flatter delve into session four of their multi-part series on earning an ICF accreditation, focusing on the performance evaluation phase. They discuss the autonomy allowed by ICF in defining the evaluation criteria and the importance of the mentor coaching journey. The episode emphasizes the significance of adhering to ICF's core competencies and markers, providing detailed insights into assessor training and the evaluation process. It also covers the practical aspects of session recordings and feedback, offering essential tips for candidates to succeed in their ICF accreditation performance evaluation.

    Key topics covered:

    • The timing of performance evaluation during mentor coaching
    • Structure of the assessment form
    • Evaluation of ethics and coaching mindset
    • The importance of demonstrating all competencies across coaching practice

    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/124

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    13 mins
  • #123: 5 Steps to Coaching Accreditation | Step 3 - Mentor Coaching
    Jul 12 2024

    In this episode, J.R. Flatter and Lucas dive deep into the world of mentor coaching for ICF accreditation. They discuss the requirements, structure, and benefits of mentor coaching, providing valuable insights for aspiring coaches.

    Learn about the ideal sequence of coach training, the importance of peer learning, and how to ensure your mentor coaching experience counts towards your ICF certification.

    Key topics covered:

    • The ICF mentor coaching requirements
    • Qualifications for mentor coaches (ACC, PCC, MCC levels)
    • Benefits of participating in a cohort vs. one-on-one mentoring
    • Integration of feedback and practical application during the mentoring process
    • Use of real-world case studies in mentor coaching
    • The importance of verifying mentor qualifications for ICF accreditation
    • How mentor coaching fits into the overall ICF certification journey

    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/123

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    12 mins
  • #122: 5 Steps to Coaching Accreditation | Step 2 - Experience
    Jul 8 2024

    In this episode, host J.R. Lucas delves into the experience requirements for ICF (International Coach Federation) accreditations. As the second step in a series on ICF requirements, this episode focuses on:

    • The importance of coaching experience within an accredited program
    • Hours required for different ICF credential levels (ACC, PCC, MCC)
    • What can and cannot be counted as coaching experience
    • Tips for tracking and logging coaching hours
    • The requirement for paid coaching hours
    • Minimum client numbers and repeat client sessions
    • Strategies for gaining coaching experience as a student
    • The value of purposeful engagement in coaching practice

    This episode provides valuable insights to help you navigate the experience requirements with confidence and purpose.

    ************* LINKS & RESOURCES ************

    Building a Coaching Culture is presented by Two Roads Leadership

    Produced, edited, and published by Make More Media

    Download our Associate Certified Coach (ACC) Credential Requirements Checklist and BONUS Printable Education & Training Logs:

    https://www.flatterleadershipacademy.com/acc-checklist

    For full show notes and more info head to: https://buildingacoachingculturepodcast.com/episode/122

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    14 mins