• 6.02 Customer Focus & The On-Boarding Process

  • Jan 30 2025
  • Length: 25 mins
  • Podcast

6.02 Customer Focus & The On-Boarding Process

Listen for free

View show details

  • Summary

  • In this episode, we are joined by again by Tobias Kederer, a seasoned Consulting and PS Executive.

    Tobias has spent his entire career in Professional Services - first in pure consulting for some large firms (i.e. Andersen Consulting) and smaller boutique consulting firms and since 2006 in ProServe leadership roles for a variety of Saas/Tech companies.

    In this session, we delve into four (4) key things to do to drive optimal customer focus during on-boaring (and beyond).

    As Tobias says, "the customer may not always be right, but the customer is never wrong!"

    Listen in for key actions you can take to drive an enhanced customer experience.

    Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance
    Show more Show less
Show more Show less

What listeners say about 6.02 Customer Focus & The On-Boarding Process

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available