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The Librarian's Guide to Employment in the Information Age
- Narrated by: A. T. Al Benelli
- Length: 4 hrs and 7 mins
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The Librarian's Guide to Employment in the Information Age
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Publisher's summary
A. Target market: novices to experts who are or must become employed.
B. My book is unique because it details how to find work and keep it from a librarian's perspective. The book has no tacky guarantees. It covers a variety of employment strategies, including nontraditional solutions. My family background, employment, and experience make me an expert on the book's topic.
C. I am the best person to write this book: My father was a famous New York City Teamster labor leader who passed on many of his organizing stories and tactics, including work-related attempts on his life. I am a native New Yorker, NYC-published college librarian and journalist with two graduate degrees, one in vocational-technical education, the other in library science. I've been published on the Internet and been a computer and fitness columnist in New York State since 1999. I am a New York State certified public librarian with a NYS teaching certification in media communications who created and ran a career-preparation computer lab for at-risk youth through the US Department of Labor. I am also a SUNY communications instructor and a YMCA fitness director. A college librarian and professor in downtown Brooklyn, with a sister location in Manhattan, I have access to over 5,000 students daily. Internet in Bloom, the monthly Internet review column has been published in the Queens Gazette based out of Queens in NYC, both in hard copy and online since 2011. The hard-copy readership alone is 1 million.
D. Additionally I almost died due to a sudden attack of cellulitis in a Yonkers hospital in 2007. If it were not for my employer-provided medical insurance, I could have gone bankrupt. The importance of having health insurance regardless of one's income is the type of point I stress in my book. Finding work and coping with employers is stressful. My book explores work-related stressors. My years as a YMCA fitness director and personal trainer give me insights learned from improving the health of thousands of New Yorkers.
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Story4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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5 out of 5 stars
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This is the book that cracks the code!
- By Nick Morgan on 04-30-13
By: Micah Solomon
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
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Overall4.5 out of 5 stars 161
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Performance4.5 out of 5 stars 132
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Story4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others
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Clark Howard's Living Large in Lean Times
- 250+ Ways to Buy Smarter, Spend Smarter, and Save Money
- By: Clark Howard, Mark Maltzer, Theo Thimou
- Narrated by: Pete Larkin
- Length: 9 hrs and 41 mins
- Unabridged
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Overall4 out of 5 stars 74
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Performance4 out of 5 stars 60
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Story4 out of 5 stars 61
Clark Howard is a media powerhouse and penny-pincher extraordinaire who knows a thing or two about money. A lifelong entrepreneur who is now the hugely popular host of a talk radio program and television show and the bestselling author of several books, Clark consistently delivers expert financial advice to his wide and devoted fan base.
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1 out of 5 stars
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Not too good
- By Chad on 09-28-11
By: Clark Howard, and others
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The Boyfriend
- By: Freida McFadden
- Narrated by: Victoria Connolly, Robb Moreira
- Length: 9 hrs and 20 mins
- Unabridged
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Overall4.5 out of 5 stars 3,849
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Performance4.5 out of 5 stars 3,736
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Story4.5 out of 5 stars 3,735
Sydney Shaw, like every single woman in New York, has terrible luck with dating. She’s seen it all: men who lie in their dating profile, men who stick her with the dinner bill, and worst of all, men who can't shut up about their mothers. But finally, she hits the jackpot. Her new boyfriend is utterly perfect. He's charming, handsome, and works as a doctor at a local hospital. Sydney is swept off her feet. Then the brutal murder of a young woman—the latest in a string of deaths across the coast—confounds police. The primary suspect? A mystery man who dates his victims before he kills them.
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3 out of 5 stars
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Just didn’t find it interesting.
- By Lori Cathey on 10-11-24
By: Freida McFadden
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Here One Moment
- By: Liane Moriarty
- Narrated by: Caroline Lee, Geraldine Hakewill
- Length: 15 hrs and 53 mins
- Unabridged
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Overall4.5 out of 5 stars 3,605
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Performance4.5 out of 5 stars 3,426
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Story4.5 out of 5 stars 3,426
The plane is jam-packed. Every seat is taken. So of course the flight is delayed! Flight attendant Allegra Patel likes her job—she’s generally happy with her life, even if she can’t figure out why she hooks up with a man she barely speaks to—but today is her twenty-eighth birthday. She can think of plenty of things she’d rather be doing than placating a bunch of grumpy passengers.
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4 out of 5 stars
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Too much of the death lady!
- By karen on 09-28-24
By: Liane Moriarty
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Atomic Habits
- An Easy & Proven Way to Build Good Habits & Break Bad Ones
- By: James Clear
- Narrated by: James Clear
- Length: 5 hrs and 35 mins
- Unabridged
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Overall5 out of 5 stars 138,518
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Performance5 out of 5 stars 113,381
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Story5 out of 5 stars 112,327
No matter your goals, Atomic Habits offers a proven framework for improving - every day. James Clear, one of the world's leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results. If you're having trouble changing your habits, the problem isn't you. The problem is your system. Bad habits repeat themselves again and again not because you don't want to change, but because you have the wrong system for change.
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5 out of 5 stars
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start here, if you are looking to achieve in life
- By NL on 10-22-18
By: James Clear
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The Christmas Party
- By: Kathryn Croft
- Narrated by: Billie Piper, Avita Jay
- Length: 4 hrs and 42 mins
- Unabridged
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Overall4 out of 5 stars 1,034
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Performance4.5 out of 5 stars 1,025
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Story4 out of 5 stars 1,025
When Sasha receives a call from her old university friend Gabby inviting her to spend Christmas at Gabby’s remote Scottish lake house, Sasha knows she shouldn’t go. Twelve years ago, on Christmas Eve, when Sasha and her five closest friends were celebrating the festive season, something truly horrific happened that would change the course of their friendship forever. Something that meant Sasha hasn’t spoken to any of them since that night.
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3 out of 5 stars
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The mystery of the story.
- By Charlene Gipson on 11-06-24
By: Kathryn Croft
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10 Rules for the Perfect Murder
- By: James Patterson, Chris Tebbetts
- Narrated by: Reid Scott, Cobie Smulders, full cast
- Length: 3 hrs and 2 mins
- Original Recording
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Overall4.5 out of 5 stars 1,304
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Performance4.5 out of 5 stars 1,280
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Story4.5 out of 5 stars 1,280
After the killing of a prominent mob lawyer, NYPD homicide detectives Jacob Jackson and Caitlin Grimes start receive chilling, written “rules” for how to commit the perfect murder. "Rule number one for the perfect murder: Evidence is your enemy. Leave none behind." Jackson (Reid Scott) and Grimes (Cobie Smulders) race to find the killer, setting them on a collision course with the city’s crime underbelly, and a perpetrator who seems happy to toy with them. “Rule number two. No crimes of passion. The perfect murder is always business, never pleasure.”
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5 out of 5 stars
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Tricky
- By Robert Scott Read on 10-30-24
By: James Patterson, and others
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All the Colors of the Dark
- By: Chris Whitaker
- Narrated by: Edoardo Ballerini
- Length: 14 hrs and 37 mins
- Unabridged
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Overall4.5 out of 5 stars 7,743
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Performance4.5 out of 5 stars 7,508
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Story4.5 out of 5 stars 7,508
1975 is a time of change in America. The Vietnam War is ending. Muhammad Ali is fighting Joe Frazier. And in the small town of Monta Clare, Missouri, girls are disappearing. When the daughter of a wealthy family is targeted, the most unlikely hero emerges—Patch, a local boy, who saves the girl, and, in doing so, leaves heartache in his wake. Patch and those who love him soon discover that the line between triumph and tragedy has never been finer. And that their search for answers will lead them to truths that could mean losing one another.
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5 out of 5 stars
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Best book of 2024
- By Jmo930 on 07-04-24
By: Chris Whitaker
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Revenge of the Tipping Point
- Overstories, Superspreaders, and the Rise of Social Engineering
- By: Malcolm Gladwell
- Narrated by: Malcolm Gladwell
- Length: 8 hrs and 25 mins
- Unabridged
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Overall4.5 out of 5 stars 1,101
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Performance4.5 out of 5 stars 1,041
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Story4.5 out of 5 stars 1,040
Why is Miami… Miami? What does the heartbreaking fate of the cheetah tell us about the way we raise our children? Why do Ivy League schools care so much about sports? What is the Magic Third, and what does it mean for racial harmony? In this provocative new work, Malcolm Gladwell returns to the subject of social epidemics and tipping points, this time with the aim of explaining the dark side of contagious phenomena. Through a series of gripping stories, Gladwell traces the rise of a new and troubling form of social engineering
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1 out of 5 stars
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Repetitive and boring
- By Gayle Allen on 10-08-24
By: Malcolm Gladwell
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The Women
- A Novel
- By: Kristin Hannah
- Narrated by: Julia Whelan, Kristin Hannah
- Length: 14 hrs and 57 mins
- Unabridged
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Overall5 out of 5 stars 38,419
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Performance5 out of 5 stars 36,793
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Story5 out of 5 stars 36,795
Women can be heroes. When twenty-year-old nursing student Frances “Frankie” McGrath hears these words, it is a revelation. Raised in the sun-drenched, idyllic world of Southern California and sheltered by her conservative parents, she has always prided herself on doing the right thing. But in 1965, the world is changing, and she suddenly dares to imagine a different future for herself. When her brother ships out to serve in Vietnam, she joins the Army Nurse Corps and follows his path.
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5 out of 5 stars
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Great story
- By AJ Frithiof on 02-08-24
By: Kristin Hannah