Talking to Crazy
How to Deal with the Irrational and Impossible People in Your Life
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Talking to Crazy
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Narrated by:
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L. J. Ganser
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By:
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Mark Goulston MD
About this listen
Audie Award Finalist, Business/Personal Development, 2016
Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears?
In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all - the downright irrational. As a psychiatrist, Goulston has seen his share of crazy, and he knows from experience that you can't simply argue it away. The key to handling irrational people is to learn to lean in to the crazy - to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally.
Talking to Crazy explains this counterintuitive Sanity Cycle and reveals:
- Why people act the way they do
- How instinctive responses can exacerbate the situation and what to do instead
- When to confront a problem and when to walk away
- How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll
- And much more
You can't reason with unreasonable people - but you can reach them. This powerful and practical book shows you how.
Download the accompanying reference guide.©2015 Mark Goulston (P)2015 Audible, Inc.Listeners also enjoyed...
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Life Changing!
- By Salon Finished Dawn on 09-20-15
By: Elaine N. Aron
-
Women Who Think Too Much
- How to Break Free of Overthinking and Reclaim Your Life
- By: Susan Nolen-Hoeksema
- Narrated by: Sheryl Bernstein
- Length: 2 hrs and 58 mins
- Abridged
-
Overall4 out of 5 stars 530
-
Performance4 out of 5 stars 438
-
Story4 out of 5 stars 441
It's not a surprise that our fast-paced, overly analytical culture is pushing people - especially women - to spend countless hours thinking about negative ideas, feelings, and experiences. Renowned psychologist Dr. Susan Nolen-Hoeksema calls this "overthinking". Her groundbreaking research shows that an increasing number of women - more than half of those in her extensive study - are doing it too much and too often, hindering their ability to lead a satisfying life.
-
1 out of 5 stars
-
Generic tools for overcoming overthinking
- By letlet on 01-09-19
-
How to Keep People from Pushing Your Buttons
- By: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrated by: Tom Parks
- Length: 6 hrs and 54 mins
- Unabridged
-
Overall4.5 out of 5 stars 56
-
Performance4.5 out of 5 stars 49
-
Story4.5 out of 5 stars 48
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
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5 out of 5 stars
-
Watch out for self-inflicted button pushing
- By Marcheta on 02-15-17
By: Albert Ellis Ph.D., and others
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Toxic Parents
- Overcoming Their Hurtful Legacy and Reclaiming Your Life
- By: Craig Buck, Susan Forward
- Narrated by: Jo Anna Perrin
- Length: 10 hrs and 32 mins
- Unabridged
-
Overall4.5 out of 5 stars 768
-
Performance4.5 out of 5 stars 647
-
Story4.5 out of 5 stars 641
In this remarkable self-help guide, Dr. Susan Forward draws on case histories and the real-life voices of adult children of toxic parents to help you free yourself from the frustrating patterns of your relationship with your parents---and discover a new world of self-confidence, inner strength, and emotional independence.
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5 out of 5 stars
-
Its worth a listen.
- By Amanda on 08-20-12
By: Craig Buck, and others
-
Codependent No More
- How to Stop Controlling Others and Start Caring for Yourself
- By: Melody Beattie
- Narrated by: Melody Beattie
- Length: 8 hrs and 42 mins
- Unabridged
-
Overall4.5 out of 5 stars 1,061
-
Performance4.5 out of 5 stars 925
-
Story4.5 out of 5 stars 922
Is someone else's problem your problem? If, like so many others, you've lost sight of your own life in the drama of tending to a loved one’s self-destructive behavior, you may be codependent—and you may find yourself in this book. With personal reflections, exercises, and instructive stories drawn from Beattie’s own life and the lives of those she’s counseled, Codependent No More helps you break old patterns and maintain healthy boundaries, and offers a clear and achievable path to healing, hope, freedom, and happiness.
-
2 out of 5 stars
-
great book with unbearable reader
- By Nielah on 09-01-22
By: Melody Beattie
-
Super You
- Release Your Inner Superhero
- By: Emily Gordon
- Narrated by: Emily Gordon
- Length: 7 hrs and 37 mins
- Unabridged
-
Overall4 out of 5 stars 334
-
Performance4.5 out of 5 stars 303
-
Story4 out of 5 stars 304
Superheroes don't start from glorious beginnings. Their origins are almost always marked by traumatic events that leave them helpless and scared. Batman witnessed his parents' murder. Superman was sent away from his dying planet with no one to guide him as he grew up. Orphaned Catwoman was forced to steal food to survive on the streets of Gotham. What makes these superheroes super is their determination to not be defined by helplessness. They embrace their origins, their flaws, and their mistakes and strive every day to become the best versions of themselves.
-
5 out of 5 stars
-
A wonderful book filled with empathy and humanity.
- By Vincent on 10-06-15
By: Emily Gordon
-
Joint Custody with a Jerk
- Raising a Child with an Uncooperative Ex
- By: Judy Corcoran, Julie A. Ross, MA
- Narrated by: Randye Kaye
- Length: 7 hrs
- Unabridged
-
Overall4.5 out of 5 stars 98
-
Performance4.5 out of 5 stars 80
-
Story4 out of 5 stars 79
It's a fact that parenting is hard enough in a family where two parents love and respect each other. After divorce, when the respect has diminished and the love has often turned to intense dislike, co-parenting can be nearly impossible, driving one or both parents to the brink of insanity. Joint Custody with a Jerk offers many proven communication techniques that help you deal with your difficult ex-husband or ex-wife.
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2 out of 5 stars
-
Victim blaming
- By Michelle Johann on 08-31-18
By: Judy Corcoran, and others
-
Daily Wisdom for Why Does He Do That?
- Encouragement for Women Involved with Angry and Controlling Men
- By: Lundy Bancroft
- Narrated by: Gary Galone
- Length: 11 hrs and 41 mins
- Unabridged
-
Overall5 out of 5 stars 137
-
Performance5 out of 5 stars 116
-
Story5 out of 5 stars 116
Like a constant friend, this collection of meditations is a source of strength and reassurance designed to speak to women like you, women in relationships with angry and controlling men. It helps you to digest what is happening a piece at a time, so you can gain clarity, safety, and freedom.
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5 out of 5 stars
-
Just what I needed.
- By lori Goodson on 11-07-15
By: Lundy Bancroft
-
Finding Your Own North Star
- Claiming the Life You Were Meant to Live
- By: Martha Beck
- Narrated by: Karen White
- Length: 14 hrs and 46 mins
- Unabridged
-
Overall4.5 out of 5 stars 443
-
Performance4 out of 5 stars 387
-
Story4.5 out of 5 stars 379
As the creator of Life Designs, Inc., Martha Beck has helped hundreds of clients find their own North Stars and figure out how to fulfill their potential and create joyful lives through her lectures, seminars, and one-on-one counseling. In this book she shares her step-by-step program that will guide you to fulfill your own potential.
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1 out of 5 stars
-
Narration not for me
- By MARYANN ORDONEZ on 10-02-17
By: Martha Beck
-
The Verbally Abusive Man, Can He Change?
- A Woman's Guide to Deciding Whether to Stay or Go
- By: Patricia Evans
- Narrated by: Laural Merlington
- Length: 7 hrs and 20 mins
- Unabridged
-
Overall4.5 out of 5 stars 173
-
Performance4.5 out of 5 stars 146
-
Story4.5 out of 5 stars 148
Coupling stories of abused women and abusive men from her own case studies, Patricia Evans here gives you the tools you need to transform your relationship. Most important, she assures you that such a transformation is possible—given the right circumstances. Evans also helps you determine if your abuser really has changed—or if he’s merely creating the illusion of change. And if he hasn’t changed, Evans helps you decide whether it’s time to leave the relationship—and what to do when it is.
-
5 out of 5 stars
-
A gift to the emotionally violated
- By curious23m on 08-16-15
By: Patricia Evans
-
Should I Stay or Should I Go?
- A Guide to Knowing If Your Relationship Can - and Should - Be Saved
- By: Lundy Bancroft, JAC Patrissi
- Narrated by: Stephen R. Thorne
- Length: 13 hrs and 51 mins
- Unabridged
-
Overall4.5 out of 5 stars 275
-
Performance4.5 out of 5 stars 234
-
Story4.5 out of 5 stars 233
In this supportive and straightforward guide, Lundy Bancroft, the author of Why Does He Do That?, and communication specialist JAC Patrissi offer a way for women to practically take stock of their relationships and move forward, with or without their partners.
-
5 out of 5 stars
-
Paradigm Shift
- By Sydnee Adams-Hancock on 04-08-16
By: Lundy Bancroft, and others
-
The Journey of the Heroic Parent
- Your Child's Struggle & The Road Home
- By: Brad M. Reedy Ph.D.
- Narrated by: Tom Parks
- Length: 8 hrs and 20 mins
- Unabridged
-
Overall5 out of 5 stars 201
-
Performance5 out of 5 stars 169
-
Story5 out of 5 stars 169
When a child is hurting, it can be the most painful challenge a parent will face. With compassion and perspective, Dr. Brad Reedy offers hope and wisdom for children who struggle and the parents who love them. The Journey of the Heroic Parent will take you on a journey to a happier, healthier relationship with your struggling child - and yourself. Through lessons learned, mother, father, and child will achieve greater understanding, love, and humanity - no matter what the outcome.
-
5 out of 5 stars
-
Loved it! Will read over again and again!
- By wooplicity on 06-21-15
-
5 Types of People Who Can Ruin Your Life
- Identifying and Dealing with Narcissists, Sociopaths, and Other High-Conflict Personalities
- By: Bill Eddy
- Narrated by: Tom Parks
- Length: 5 hrs and 45 mins
- Unabridged
-
Overall4.5 out of 5 stars 488
-
Performance4.5 out of 5 stars 419
-
Story4.5 out of 5 stars 419
When a high-conflict person has one of five common personality disorders - borderline, narcissistic, paranoid, antisocial, or histrionic - they can lash out in risky extremes of emotion and aggression. And once an HCP decides to target you, they're hard to shake. But there are ways to protect yourself. Using empathy-driven conflict management techniques, Bill Eddy, a lawyer and therapist with extensive mediation experience, will teach you to spot warning signs of the five high-conflict personalities in others and in yourself.
-
5 out of 5 stars
-
This book should be required reading.
- By JGM on 05-07-18
By: Bill Eddy
-
The DNA of Relationships
- By: Dr. Gary Smalley
- Narrated by: Chris Fabry
- Length: 6 hrs and 44 mins
- Unabridged
-
Overall4.5 out of 5 stars 288
-
Performance4.5 out of 5 stars 222
-
Story4.5 out of 5 stars 220
We are designed for relationships, yet they often bring us pain. In this paradigm-shifting book, Gary Smalley unravels the DNA of relationships: we are made for three great relationships, with God, others, and ourselves, and all relationships involve choice. Gary exposes a destructive relationship dance that characterizes nearly every relationship conflict, and he offers five new dance steps that will revolutionize relationships.
-
2 out of 5 stars
-
Could be half as long
- By Christine on 01-06-08
By: Dr. Gary Smalley
-
Rethinking Narcissism
- The Bad - and Surprising Good - About Feeling Special
- By: Dr. Craig Malkin
- Narrated by: Kiff VandenHeuvel
- Length: 6 hrs and 6 mins
- Unabridged
-
Overall4.5 out of 5 stars 499
-
Performance4.5 out of 5 stars 429
-
Story4.5 out of 5 stars 428
In Rethinking Narcissism listeners will learn that there's far more to narcissism than its reductive invective would imply. The truth is that narcissists (all of us) fall on a spectrum somewhere between utter selflessness on the one side and arrogance and grandiosity on the other. A healthy middle exhibits a strong sense of self.
-
5 out of 5 stars
-
Great info, but proceed with caution
- By Caterina M. Platt on 11-16-17
By: Dr. Craig Malkin
-
The New Codependency
- Help and Guidance for Today's Generation
- By: Melody Beattie
- Narrated by: Lorna Raver
- Length: 10 hrs and 19 mins
- Unabridged
-
Overall4.5 out of 5 stars 646
-
Performance4.5 out of 5 stars 511
-
Story4.5 out of 5 stars 509
In Codependent No More, Melody Beattie introduced the world to the term codependency. In The New Codependency, she clears up misconceptions, identifies how codependent behavior has changed, and provides a new generation with a road map to wellness.
-
3 out of 5 stars
-
Please offer with different narrator
- By Janie on 11-12-09
By: Melody Beattie
-
The Breakup Bible
- The Smart Woman's Guide to Healing from a Breakup or Divorce
- By: Rachel Sussman
- Narrated by: Susan Boyce
- Length: 12 hrs and 6 mins
- Unabridged
-
Overall4.5 out of 5 stars 111
-
Performance4.5 out of 5 stars 91
-
Story4.5 out of 5 stars 88
Psychotherapist and breakup expert Rachel A. Sussman, LCSW, reveals the secrets every woman needs to get her life back on track. Drawing on hundreds of counseling sessions she's conducted with women at all stages of recovery, Sussman developed a proven three-phase process for healing from a breakup.
-
5 out of 5 stars
-
lifesaver!
- By Dawson on 11-30-17
By: Rachel Sussman
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Authentic influence is about more than creating a strong initial connection - it's about sustaining professional relationships long after an agreement has been reached. Based on their commitment to listening, genuine engagement, and the pursuit of win-win outcomes, authors Mark Goulston and John Ullmen share a new method that business leaders can use to examine priorities, learn about the needs of key players, earn others' attention, motivate others to hear more, and add value with question and actions.
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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5 out of 5 stars
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Great examples
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De-Escalate
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Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in 90 seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills based on the latest findings in neuroscience and meditation.
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2 out of 5 stars
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Difficult if not painful to listen to
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"How's your soul?" Instead of a perfunctory "how are you?", Judah Smith asks people this surprising question, because he knows that the health of the soul - the deepest part of ourselves - is overlooked in the busyness of everyday life. But the truth is, all the things people most desire in life - stability, peace, hope, love - are rooted in the health of their souls, and they need an intentional daily journey to manage it well.
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5 out of 5 stars
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Couldn't stop laughing! 😂
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Jerks at Work
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From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: You’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with - and ultimately breaking free from - the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable.
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5 out of 5 stars
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Essential reading for navigating challenging people!
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Controlling People
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Performance4.5 out of 5 stars 293
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In Controlling People, best-selling author Patricia Evans tackles the "controlling personality" and reveals how and why these people try to run other people's lives. She also explains the compulsion that makes them continue this behavior - even as they alienate others and often lose those they love. Should you ever find yourself in the thrall of someone close to you, Controlling People is here to give you the wisdom, power, and comfort you need to be a stronger, happier, and more independent person.
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5 out of 5 stars
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EXTRAORDINARY
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By: Patricia Evans
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Super You
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Performance4.5 out of 5 stars 303
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Superheroes don't start from glorious beginnings. Their origins are almost always marked by traumatic events that leave them helpless and scared. Batman witnessed his parents' murder. Superman was sent away from his dying planet with no one to guide him as he grew up. Orphaned Catwoman was forced to steal food to survive on the streets of Gotham. What makes these superheroes super is their determination to not be defined by helplessness. They embrace their origins, their flaws, and their mistakes and strive every day to become the best versions of themselves.
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5 out of 5 stars
-
A wonderful book filled with empathy and humanity.
- By Vincent on 10-06-15
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-
Wake Up!
- The Powerful Guide to Changing Your Mind About What It Means to Really Live
- By: Lindsay Teague Moreno
- Narrated by: Lindsay Moreno
- Length: 5 hrs and 21 mins
- Unabridged
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Overall5 out of 5 stars 96
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Performance5 out of 5 stars 83
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Story5 out of 5 stars 82
Why would you settle for an ordinary life when you have an extraordinary mind? Break your good life into six bite-size pieces so you can live a successful life without regret.
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5 out of 5 stars
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outstanding
- By Amazon Customer on 08-14-24
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Beating the Workplace Bully
- A Tactical Guide to Taking Charge
- By: Dr. Lynne Curry
- Narrated by: Nicol Zanzarella, Christopher Lane
- Length: 7 hrs and 35 mins
- Unabridged
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Overall4.5 out of 5 stars 76
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Performance4.5 out of 5 stars 62
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Story4.5 out of 5 stars 61
Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.
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5 out of 5 stars
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Taking A Stand
- By dreamon2177 on 07-10-16
By: Dr. Lynne Curry
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Redeeming Your Time
- 7 Biblical Principles for Being Purposeful, Present, and Wildly Productive
- By: Jordan Raynor
- Narrated by: Jordan Raynor
- Length: 6 hrs and 54 mins
- Unabridged
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Overall5 out of 5 stars 354
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Performance5 out of 5 stars 304
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Story5 out of 5 stars 301
Despite the overwhelming amount of resources for time management and work-life balance, the ability to cultivate the efficiency and equilibrium needed to manage all our worthy pursuits can often feel frustratingly out of reach. The reason for our struggle is that productivity and time-management systems focus on individual habits rather than more meaningful and lasting lifestyle changes. But as it turns out, there is a better way to reach our full potential.
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5 out of 5 stars
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loved it
- By Travis on 04-27-24
By: Jordan Raynor
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Trauma to Triumph
- A Roadmap for Leading Through Disruption (and Thriving on the Other Side)
- By: Diana Hendel, Mark Goulston MD
- Narrated by: Dave Walton
- Length: 3 hrs and 48 mins
- Unabridged
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Overall0 out of 5 stars 0
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Performance0 out of 5 stars 0
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Story0 out of 5 stars 0
Organizational trauma takes many forms. It could be a pandemic that disrupts the way people work. An economic meltdown. An act of violence. A failed merger. A layoff - or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode. Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we’ll likely experience one trauma or crisis after another.
By: Diana Hendel, and others
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The Asshole Survival Guide
- How to Deal with People Who Treat You Like Dirt
- By: Robert I. Sutton
- Narrated by: Robert I. Sutton
- Length: 5 hrs and 59 mins
- Unabridged
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Overall4 out of 5 stars 390
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Performance4.5 out of 5 stars 328
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Story4 out of 5 stars 328
The New York Times best-selling author of The No Asshole Rule reads his guide on how to preserve civility, sanity, and success when facing a business world full of difficult people. Since The No Asshole Rule became a national best seller a decade ago, Robert Sutton has been asked, in a thousand different ways, the best way to deal with an asshole. This new guide presents Sutton's signature prescriptive advice.
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2 out of 5 stars
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Situational Asshole Stories, with No Guidelines
- By Isaac on 03-18-18
By: Robert I. Sutton
What listeners say about Talking to Crazy
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Rafael Avles
- 10-03-17
Espectacular
Lectura obligatoria para cualquier persona que dirija una organización, un equipo de trabajo o una familia
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1 person found this helpful
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- William B.
- 01-18-17
Fantastic, relevant to anyone/everyone.
learn about the irrationality that you, I, and everyone can fall into at times of irrationality. this is a great book. whether your parents, spouse, friends, coworkers or customwrs- you will be able to apply this to at least one meaningful interaction.
I am the final line of defense for a software company retaining it's clients. the tactics in this book were helping me before I finished. you gotta consciously apply them. you really do. but darn they are brilliant. I wish every teenager would read this, we are all irrational as teenagers and this would be enlightening. It's enlightening at all ages because none of us live in solitude and irrationality is inevitable for us all.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Patrick Mabry, Jr.
- 05-13-16
Become comfortable with Crazy
This was an excellent listen. I learned a lot about how to talk to people who are having a variety bad days. I also learned a lot about mental illness and how to relate to the people who suffer from it. I really recommend this one.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Kenneth
- 05-18-16
A must read....unless you're a hermit!
Wow! Anyone that interacts with another human being, on any level, must read this book!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- L. Y. Payne
- 04-04-16
Eye opening.
I loved it! A hard copy would be nice to go along with it.
Really enjoyed the narrator too.
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9 people found this helpful
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Overall3 out of 5 stars
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Performance5 out of 5 stars
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Story3 out of 5 stars
- Julia
- 05-23-16
Not sure how to use this in real life
The stories were interesting, but other than using the steps to reach out to an uncommunicative teen, I'm not sure how to generalize a lot of the information for everyday conversations.
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3 people found this helpful
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Overall5 out of 5 stars
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Performance3 out of 5 stars
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Story5 out of 5 stars
- T. Brynaa
- 06-12-21
really helpful and insightful
really helpful.
i have to look up the pdf.
Very practical guidance on crazy ... and how to tell if I or the other one is the crazy one
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Staria Clark
- 05-23-16
MUST read!
What made the experience of listening to Talking to Crazy the most enjoyable?
EVERYONE should read this! No matter what you do or who you are! SO insightful and helpful in dealing with people of all types.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- C_rowden1
- 12-30-23
Fantastic!
Such a great book! Absolutely loved the humor and light hearted approach the author took for such a tricky topic! Will definitely read it again!
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story5 out of 5 stars
- Prince213
- 12-07-19
Great insight
This book gives great insight on how to deal with deficit people. Great job Mark! I learned about you though Zo William's...
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