Scaling Up: The Business of Dentistry
Happiness-Centered Business
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Scaling Up: The Business of Dentistry
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Narrated by:
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Taylore Rayne
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By:
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Karen A. Ergus
About this listen
Everyone needs to have a purpose in working life—one that is fulfilled both by the job and the people in it. And that goes for an employer or an employee. Sadly, too often in the employment arena, unpleasant experiences interfere with that purpose.
In this audiobook, Karen presents DenTyme, the chairside dental practice application built by dental professionals for dental professionals. This app helps manage obstacles and improve performance while delivering excellent service. The result is happy staff and happy clients who brag to their friends about your clinic.
Scaling Up: The Business of Dentistry delivers a hands-on solution-oriented approach that turns obstacles into opportunities for problem solving and growth—all while protecting against litigation.
©2021 Karen A. Ergus (P)2022 Karen A. ErgusListeners also enjoyed...
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- By: Gary Chapman, Dr. Paul White
- Narrated by: Dr. Paul White
- Length: 6 hrs and 15 mins
- Unabridged
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Overall4.5 out of 5 stars 576
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Performance4.5 out of 5 stars 479
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Story4.5 out of 5 stars 471
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
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4 out of 5 stars
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Missing Code to take the MBA Inventory
- By mare on 10-02-21
By: Gary Chapman, and others
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- By: Leonardo Inghilleri, Micah Solomon
- Narrated by: Sean Pratt
- Length: 5 hrs and 39 mins
- Unabridged
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Overall4.5 out of 5 stars 161
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Performance4.5 out of 5 stars 132
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Story4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- By KLD on 07-03-15
By: Leonardo Inghilleri, and others