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This podcast started at the CU 2.0 Live event in Arizona a few months ago because that’s where a lightbulb went off in David Eldred’s head. Chief experience officer at billion dollar Solarity Credit Union in Washington State, Eldred went to the conference already aware of AI but at the conference he began to see that really, truly he could put AI to work at Solarity in very useful ways.

He also learned how, in a matter of short minutes, he could create a very useful custom ChatGPT tool and back at Solarity he got busy doing exactly that.

In the show Eldred gives the specifics of what he’s doing at Solarity with AI and, admittedly, he is taking small steps. But they are useful steps, time saving steps and they are preparing the way for big leaps in the near future.

That’s what makes this such an important episode. You don’t need a big budget to get results with AI. What’s needed is a willingness to experiment and a readiness to embrace the new.

Listen up.

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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto