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The show starts by asking Eric Foster, CEO of Woop Insurance, why the heck he named the company Woop, and it gets livelier from there.

Hard to believe a podcast about insurance could be anything other than humdrum.

Believe.

Insurance is going through massive changes as many insurers are dramatically raising rates and/or pulling out of entire markets. Consumers accordingly are scrambling to stay insured at affordable rates.

That’s where Woop comes in. It feasts on analytics and its aim is to help consumers make better, smarter choices about the insurance coverage they carry.

Foster on LinkedIn describes himself as an “Unapologetic Insurance Nerd.”

But this podcast - while offering specifics about why credit unions would want to work with Woop - is surprisingly nerd free.

It’s informative but smart and lively.

Listen up.

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Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

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What’s the second biggest branch network in US financial services?

Guess Wells Fargo and you’re wrong. It has 5600 branches which makes it the nation’s leader.

But the CO-OP Shared Branching network for credit unions has 5444 branches which puts it in second place.

Chase is third with 4700.

Who knew?

I have thought very little about shared branching in the years I have covered credit unions and I have never done a podcast about it.

So when an email showed up in my box offering Patricia Daley, director of marketing at Ocean Financial Federal Credit Union, as an expert guest to discuss shared branching I had to take her up on this.

Shared branching is a significant credit union advantage but it is not well known. Certainly not by members.

CO-OP says about half of US credit union members have access to shared branching.

Why isn’t a brighter light shined on it?

In this discussion we also take a brief detour into another topic I’ve never explored before - Catholic credit unions because that’s what Ocean Financial is.

Listen up.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com

And like this podcast on whatever service you use to stream it. That matters.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto

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This podcast started at the CU 2.0 Live event in Arizona a few months ago because that’s where a lightbulb went off in David Eldred’s head. Chief experience officer at billion dollar Solarity Credit Union in Washington State, Eldred went to the conference already aware of AI but at the conference he began to see that really, truly he could put AI to work at Solarity in very useful ways.

He also learned how, in a matter of short minutes, he could create a very useful custom ChatGPT tool and back at Solarity he got busy doing exactly that.

In the show Eldred gives the specifics of what he’s doing at Solarity with AI and, admittedly, he is taking small steps. But they are useful steps, time saving steps and they are preparing the way for big leaps in the near future.

That’s what makes this such an important episode. You don’t need a big budget to get results with AI. What’s needed is a willingness to experiment and a readiness to embrace the new.

Listen up.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email rjmcgarvey@gmail.com

And like this podcast on whatever service you use to stream it. That matters.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto