Automotive Business

Developed by experienced technicians and professionally narrated for easy listening, this course is a valuable tool when preparing for your ASE Certification A1 or Engine Repair Test. The audio is focused and high-yield, covering the most important topics you need to know to succeed on the A1 test. The material is accurate, up-to-date, and broken down into bite-sized chapters. There are quizzes and key takeaways sections following each chapter to review questions commonly tested and drive home key points.

Anyone that has been a service manager knows the job is incredibly stressful. I discovered that I could manage my stress level and generate amazing net profit by always keeping a finger on the pulse of the drive-through. You can turn your service lane into a profitable, minimally stressful environment you can be proud of, and "Gold Standard Service Advisors" are the key to it all.

The future of mobility is evolving at an accelerating pace. This is most evident in the automotive retail channel, as both car dealers and automakers are experiencing an enhanced level of change. The Future of Automotive Retail provides a framework for how these changes are impacting both automaker and automotive dealer. The book provides a handy framework to categorize these changes across vehicle production, evolving consumer expectations, vehicle ownership, vehicle power sources, autonomy, connectivity, and servicing of vehicles.

Marketing, sales, and branding (yes - branding!) must radically shift to reflect how people actually engage with companies. It would be an understatement to say the auto industry has been slow to adapt. Make no mistake, change - spurred by the Amazons, Carvanas, and CarMaxes of the world - is upon us. If you’re not willing to be among the most innovative thinkers regarding brand connection, you’re simply not going to survive, let alone thrive.

Author Dave Luehr believes that right now is the best time in history to be in the collision repair business but only for those with the right mindset. In The Secrets of America’s Greatest Body Shops, Luehr and co-writer Stacey Phillips share insightful lessons along with real-world stories of actual collision repairers who have discovered the secrets that have propelled them to a much higher level than their competitors.

On December 30, 2019, Carlos Ghosn became the most famous fugitive on the planet when the former chairman of the Renault-Nissan-Mitsubishi Alliance fled to Lebanon from house arrest in Japan. This political-judicial thriller describes in detail for the first time how Ghosn was arrested on arrival at Haneda Airport in Tokyo a year earlier and incarcerated for 130 days.

Delivering more vehicles and creating more income only scratches the surface of Beyond the Walkaround. The "New Vision" takes sales consultants on a journey unlike any other. Create the ideal environment that allows for customer comfort and consultant confidence, the true key to success in all sales. Learn to counter, transition, and close like you never have before. Author Rob Hamilton takes us all on a fun trip through the realm of car sales.

Utilizing the Concepts of Modern Automotive Sales will increase both volume and gross profit for any and all consultants who choose to take the time and master the strategies, tactics, and word tracks presented. The sales process used for decades in the automotive sales industry has long been proven and effective. Moving into the 2020s, with all of the resources and data available to the consumer, the time is now for an augmentation of sorts.

Automotive wholesale expert Kevin Leigh reveals how dealers facing compressed margins can shift out of low gear toward accelerated wholesale profits and tells them how they can appraise trades correctly and still profit from wholesale. In this transformative time for car dealers, Wholesale Simplified shifts the discussion from wholesaling at auction to becoming the auction and reveals the journey many dealers have undertaken to reinvent their wholesale departments.

Leaders are under increasing pressure to ensure their businesses are gender-balanced and inclusive for the benefit of the economy and society.

Here's a biographical profile of John and Horace Dodge, the fabulously wealthy Detroit automobile pioneers who reveled in yachts, estates and producing great cars. Unfortunately, John and Horace's lifestyles were unacceptable to the social elite in Detroit; they regarded the brothers as uncultured, crude and boorish. And they probably were, but it bothered the brothers not at all.