What does Sherlock Holmes have to do with sales? Everything—if you want to truly connect with your customers and outsell your competition.

In this special replay from The Boss Lady in Sweatpants Show with Allison Scholes, I (Kay Miller, aka Muffler Mama) share the Uncopyable sales strategies that helped me become the #1 salesperson in a male-dominated industry. We explore how thinking like Sherlock—listening for clues, paying attention to details, and asking the right questions—can give you a serious edge in any sales conversation.

We cover:

• How to uncover what your customer really wants (and why it’s rarely about the product)
• The power of asking “Tell me more…” to build instant trust
• Why transformation—not features—sells
• How to make your personal brand Uncopyable and unforgettable

I also share the story behind my nickname Muffler Mama—and how installing a muffler helped me break through barriers and win respect.

Whether you’re selling online, offline, or just getting started, this episode is packed with practical ways to stand out in a noisy world.

📕 Grab Uncopyable Sales Secrets on Amazon
📩 Learn more: uncopyablesales.com
🔗 Connect with me on LinkedIn: @MillerKay

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

In this episode, I’m catching up with encore guest Kindsey Haynes, Chief Marketing Officer at Kirkham Iron Tech. She's been on the show before, and if you've listened to our previous episodes (some of the most popular!) you'll know exactly why she's back. We met in 2020 when she was an intern, and it’s been so fun watching her journey. Kindsey is a cut above. She's exploded the revenue for this IT and cybersecurity company, which based in her hometown of Fort Smith, Arkansas. And guess what? She's done it while working remotely - from Hawaii.

We talk about how she’s using the free version of LinkedIn in, gets super creative, and makes herself and company Uncopyable! She goes through the exact progression that landed a $50K/month customer. The story is NOT what you expect. The story IS one you'll want to hear - and learn from.

Kindsey also walks us through how she uses Apollo.io to automate outreach and track buying intent...and steers clear of the trouble that can come with automated emails. If you want new ideas for effectively reaching prospects in an Uncopyable way, building relationships without investing a ton of time, and yes...closing deals, don't miss this episode.

(Want to learn more from Kay and Kindsey? Join the Waitlist for our upcoming program: kay@beuncopyable.com)

About Kindsey Haynes:

Kindsey Haynes is the Chief Marketing Officer of Kirkham IronTech, and has extensive experience in the information technology world as well as sales and management. Kindsey oversees the marketing and sales department, and uses AI extensively to develop marketing and sales strategies that have led the company to phenomenal growth.

Kindsey graduated from the University of Arkansas, Fort Smith Arkansas and now calls Honolulu, Hawaii her home. When Kindsey isn't working on her next marketing campaign or project you can find her at the beach, doing a hike, watching her favorite show on Netflix currently Shameless or eating way too much sushi.

Contact:
linkedin.com/kindseyhaynes
https://www.kirkhamirontech.com/

Resources:

https://www.apollo.io/

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

In this episode, I’m giving you a behind-the-scenes preview of my brand-new Uncopyable Sales Secrets Video Course—a must for entrepreneurs, small business owners, and sales professionals who want to sell with confidence without feeling pushy, sleazy, or salesy.

You’ll learn three powerful sales strategies you can apply today:

• Why a win-win sales mindset is the secret to building trust and closing more deals
• How to overcome sales fear and self-doubt so you can take bold action
• And how to build a personal brand that sets you apart and gets customers to remember—and choose—you

Whether you're in B2B sales, consulting, real estate, or growing an online business, this episode will help you master the art of authentic selling, client connection, and brand differentiation.

🎯 Ready to make more sales without feeling salesy? Check out the full course at beuncopyable.com/sales-secrets

Let’s ditch outdated sales tactics and start closing deals the Uncopyable way.

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

In this episode, get ready to hear Lori Heath's answers to the same five questions I ask every guest:

1. What did you want to be when you grew up?
2. What’s something you want to do that you haven't yet?
3. What's something you like about yourself?
4. What's something about yourself you'd like to change?
5. What's your favorite vacation spot?

About Lori

Lori Heath is a devoted wife and proud mother of three boys, one of whom passed away six years ago—a loss that continues to shape her strength and perspective.

Lori enjoys an active, nature-filled lifestyle, with passions that include skiing, hiking, yoga, walking through the woods, and embracing the outdoors. She’s also a fan of healthy foods and loves to travel whenever possible.

Professionally, Lori works at Pigtails Hair Salon in Somers Point, New Jersey. Before stepping into the beauty industry, she spent 25 years as a cocktail waitress in the bustling casino scene and also owned and managed rental properties in real estate. Together with her husband, Lori has helped run a successful construction business for the past 28 years.

In her spare time, Lori finds peace and purpose in creating beautiful hydrangea gardens and vibrant flower beds. Her hands-on creativity and deep appreciation for natural beauty are reflected in every corner of her home and life.

Connect with Lori

Facebook

Pigtails Salon at the Jersey Shore1

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

In this episode, I had the pleasure of talking with Lori Keith—an inspiring woman who truly lives the spirit of reinvention. From working in casinos to co-owning a construction company, to building a thriving career as a hairstylist, Lori has never stopped evolving. Now, she's diving into Reiki energy healing to help others in a deeper, more meaningful way.

What I love about Lori is how she’s built a standout business by doing simple things others won’t—like offering early-morning appointments and treating every client like a VIP. We also talk about the power of daily routines, faith, physical wellness, and staying mentally strong as we grow older.

Lori’s story proves that small shifts can lead to big breakthroughs.

About Lori

Lori Heath is a devoted wife and proud mother of three boys, one of whom passed away six years ago—a loss that continues to shape her strength and perspective.

Lori enjoys an active, nature-filled lifestyle, with passions that include skiing, hiking, yoga, walking through the woods, and embracing the outdoors. She’s also a fan of healthy foods and loves to travel whenever possible.

Professionally, Lori works at Pigtails Hair Salon in Somers Point, New Jersey. Before stepping into the beauty industry, she spent 25 years as a cocktail waitress in the bustling casino scene and also owned and managed rental properties in real estate. Together with her husband, Lori has helped run a successful construction business for the past 28 years.

In her spare time, Lori finds peace and purpose in creating beautiful hydrangea gardens and vibrant flower beds. Her hands-on creativity and deep appreciation for natural beauty are reflected in every corner of her home and life.

Connect with Lori

Facebook

Pigtails Salon at the Jersey Shore

Go beyond Podcast - Watch this episode in YouTube: https://youtu.be/vGjcXaKwuCU

✨ Want to sell without being pushy? Check out my Uncopyable Sales Secrets video series—link in the show notes!

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

In this episode, get ready to hear Linda Arcello-Earl's answers to the same five questions I ask every guest:

1. What did you want to be when you grew up?
2. What’s something you want to do that you haven't yet?
3. What's something you like about yourself?
4. What's something about yourself you'd like to change?
5. What's your favorite vacation spot?

About Linda Arcello-Earl:

Linda Arcello-Earl is a trailblazer whose life reads like a rock 'n' roll adventure. Growing up in 1960s New York, she was driven by curiosity and a love of music and travel. At 18, she flew to Europe by herself, and spent almost two years living Amsterdam.

In the mid-1970s, Linda joined Foghat as office manager, later managing artists including Eddie “Bluesman” Kirkland. Then she left music to launch a successful computer consulting firm, spending 25 years serving clients from businesses to medical departments.

In the late '90s, Linda reconnected with Foghat’s drummer and founding member, Roger Earl—her longtime friend turned husband. After the death of frontman Lonesome Dave, Linda returned to help rebuild the band’s legacy. Her leadership helped bring Foghat back to life. Now, she manages the band's operations—from marketing to touring—and was instrumental in their 2023 Sonic Mojo album reaching #1 on the Billboard Blues Chart.

Linda and Roger now live on a Long Island houseboat, enjoying a life that's equal parts rock 'n' roll and digital savvy. She’s proof that reinvention is always possible.

Connect with Linda:
📧 foghatbiz@foghat.com
🔗 LinkedIn
🎸 Foghat Tour dates, Albums and more

Kay's Video Series: https://www.beuncopyable.com/sales-course

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

Meet Linda Arcello-Earl, longtime manager of the legendary rock band Foghat—and wife of founding member and drummer Roger Earl. From hitchhiking solo across Europe at 18 to managing one of rock’s most iconic bands, Linda’s story is packed with grit, guts, and rock ‘n’ roll.

Linda stumbled into the music business, left to build a thriving computer consulting firm, and eventually returned to help rebuild Foghat during a pivotal time. Linda opens up about trusting her gut, building strong relationships, and being called the “Holy Trinity”—Roger’s wife, manager, and girlfriend.

If you love stories about resilient, Uncopyable women who forge their own path and make things happen, you’re going to love this conversation.

About Linda Arcello-Earl:

Linda Arcello-Earl is a trailblazer whose life reads like a rock 'n' roll adventure. Growing up in 1960s New York, she was driven by curiosity and a love of music and travel. At 18, she flew to Europe by herself, and spent almost two years living Amsterdam.

In the mid-1970s, Linda joined Foghat as office manager, later managing artists including Eddie “Bluesman” Kirkland. Then she left music to launch a successful computer consulting firm, spending 25 years serving clients from businesses to medical departments.

In the late '90s, Linda reconnected with Foghat’s drummer and founding member, Roger Earl—her longtime friend turned husband. After the death of frontman Lonesome Dave, Linda returned to help rebuild the band’s legacy. Her leadership helped bring Foghat back to life. Now, she manages the band's operations—from marketing to touring—and was instrumental in their 2023 Sonic Mojo album reaching #1 on the Billboard Blues Chart.

Linda and Roger now live on a Long Island houseboat, enjoying a life that's equal parts rock 'n' roll and digital savvy. She’s proof that reinvention is always possible.

Connect with Linda:
📧 foghatbiz@foghat.com
🔗 LinkedIn
🎸 Foghat Tour dates, Albums and more

Kay's Video Series: https://www.beuncopyable.com/sales-course

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...

In this episode, get ready to hear Holly Oldham's answers to these must-know questions!

1. What did you want to be when you grew up?
2. What’s something you want to do that you haven't yet?
3. What's something you like about yourself?
4. What's something about yourself you'd like to change?
5. What's your favorite vacation spot?

About Holly:

Holly Oldham is an author, motivational speaker, and entrepreneur dedicated to mental wellness and personal development. As the founder of Pause Reflect Move Forward, LLC, she focuses on guiding individuals toward self-improvement and mindfulness. Holly is also a freelance writer and luxury cleaning expert, contributing articles on topics ranging from environmental stewardship to personal growth. Her passion for community service is evident through her role as a daily volunteer shoreline custodian, emphasizing her commitment to both personal and environmental well-being.

Reach Holly:

LinkedIn

Facebook

Instagram

Tiktok

Check out Kay's Uncopyable Sales Secrets Video Series: https://www.beuncopyable.com/sales-course

Want to be more successful, make more sales and grow your business? If so, you'll love this podcast. In this show, I (Kay Miller, aka "Muffler Mama," interview superstar business women from all industries. Their experience and advice will give you specific tools you can use to crush your goals like those grapes in my favorite "I love Lucy" episode. I earned the nickname “Muffler Mama" when sold more automotive mufflers than anyone in the world. Besides being a #1 Salesperson, I've been a successful entrepreneur for over 30 years. During that time, I (along with my husband, Steve) have generated 8 figures in revenue for our business. Besides hosting this podcast, I'm an author, speaker, coach, consultant and most importantly....Kelly's mom.

Order my Products!

Uncopyable Sales Secrets (Book by Kay Miller)

Uncopyable You (Book co-authored with Steve Miller)

Sign up for The Uncopyable Sales Secrets Video Series (Video Series by Kay Miller)

Contact:
kay@beuncopyable.com...