We all know how game-changing it is to have the right associate on board — and how costly it can be when you hire the wrong one. Too many owners hire quickly, don’t provide enough guidance, and end up paying the price. In this episode, Dr. Taher Dhoon shares how to avoid these mistakes and mentor million-dollar associates in your practice.

From structuring a strong onboarding process to improving case acceptance, this conversation is packed with advice to help owners and associates thrive together. Plus, find out how to hire associates ready to hit the ground running. If you’ve ever hired an associate only to watch them struggle — or worse, walk away — don’t miss this one!

Topics discussed in this episode:

• What owners get wrong about bringing on associates
• Dr. Taher Dhoon’s Advanced Associates program
• How to integrate associates into your practice
• Key aspects of associate training and mentorship
• Building confidence and improving case acceptance

Text or call 970-420-6148 to learn more about the Advanced Associates program!

Get more information on the Colorado Surgical Institute:
https://www.coloradosurgicalinstitute.com/

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Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Your body language might be sabotaging your case acceptance without you even realizing it. Imagine presenting the perfect treatment plan with flawless explanation—only to have patients hesitate and "think about it." What went wrong?

The answer lies in the subtle realm of nonverbal communication. Research shows our brains are 12.5 times more likely to believe body language over words, and a staggering 82% of first impressions depend entirely on nonverbal cues. These hidden signals determine whether patients perceive you as trustworthy and competent—or not.

Drawing from Vanessa Van Edwards' groundbreaking book "Cues," this episode breaks down five powerful techniques to transform your patient interactions. You'll discover the critical link between open hand gestures and trust, learn the "shoulder-to-earlobe rule" for projecting confidence, master the perfect balance of eye contact, practice the engagement-signaling "lower lid flex," and understand the charisma-building "first liker advantage."

Try incorporating just one new cue per day into your patient interactions and watch as engagement improves. These subtle shifts in body language could be the missing piece in your case acceptance puzzle, helping more patients say "yes" to the treatment they truly need.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The secret to higher production? Better leadership, not just more patients. In this episode, Dr. Spencer Greer shares the biggest lessons he’s learned from scaling multiple practices, optimizing production, and keeping teams motivated—even when you're leading remotely. He reflects on the mistakes he made, what he’d do differently, and how partnering with a DSO has helped him step back from ownership stress and focus on a new chapter in his career. Learn what you can do to increase production and become a better leader!

Topics discussed in this episode:

• How sales skills translate to dentistry
• Balancing leadership between multiple practices
• Why your team isn’t motivated (and how to fix it)
• Common mistakes in remote practice management
• Transitioning to DSO partnership and work-life balance
• The power of coaching and professional investment

Find out how you can work with Dr. Spencer Greer at Big Time Dental Producers!

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Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

This episode delves into the vital role of visual aids in enhancing patient understanding and acceptance in dental practices. We explore various methods and strategies that allow dental professionals to effectively communicate treatment options, ensuring clarity and confidence in patient decisions.

• Discussing the cognitive advantages of visual aids in patient care
• Sharing creative techniques for using visual aids in the office
• Exploring the positive impact of visual aids on patient engagement and trust
• Offering insights into common pitfalls of verbal communication
• Challenging listeners to create customized visual tools for their practices

Create visual aids for better patient understanding and watch your acceptance rates soar!

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Feeling uncertain after a big dental purchase? You're not alone. This episode unpacks the phenomenon of buyer's remorse, especially regarding dental treatments. We delve into why patients harbor doubts about the necessity of their treatments, the high costs commonly associated with dental procedures, and how these factors can lead to feelings of regret.

Throughout the episode, you'll find practical tips that can be easily implemented in your practice to enhance patient trust and satisfaction. Ultimately, addressing and mitigating buyer's remorse not only benefits your patients but also cultivates long-term relationships and encourages referrals. Don't miss this opportunity to improve your practice! Be sure to subscribe, leave a review, and share this episode with colleagues who may benefit from these insights.

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Most new hire issues can be traced back to one thing: onboarding. In this episode, the hosts and their expert guests share proven strategies to effectively train, support, and integrate your new team members right from the beginning. You'll learn how to create a clear onboarding process that reduces turnover, minimizes training stress, and helps you build a culture where employees feel confident, prepared, and excited to grow in your practice.

Topics discussed in this episode:

• Why onboarding is important in a dental practice
• Key elements of an effective onboarding process
• Onboarding challenges and solutions
• Growth and career development
• An exercise to transform your onboarding process

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

One of the biggest leadership mistakes is making your "why" about you, not your team. In this episode, Dr. Anthony Do of Red Oak Family Dentistry returns to share hard-earned lessons on leadership, motivation, and creating a culture that makes your team want to stay. Learn how to become a leader people trust, find fulfillment in your career, and build a loyal team that's invested in the long-term success of your practice!

Topics discussed in this episode:

• The truth about your “why”
• What true leadership looks like
• A simple exercise to get real team buy-in

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Struggling to get your team on board? The answer isn’t demanding compliance—it’s understanding what’s really going on. Let’s talk about what’s holding them back and how to fix it. Katherine Eitel Belt of LionSpeak is back to break down the four biggest reasons employees don’t meet our expectations (and why leaders often overlook the real issues). We dive into strategies for having tough conversations that actually lead to change, setting clear expectations, and recognizing when someone simply isn’t the right fit. Find out how to get true buy-in and create a more motivated, engaged team!

Topics discussed in this episode:

• The 4 reasons employees don’t follow through
• How to figure out why your team isn’t listening
• Leading with clarity and setting expectations
• Addressing underperformance in a department
• Dos and don’ts of getting team buy-in

Learn more about LionSpeak’s annual retreats:

https://www.lionspeak.net/

info@lionspeak.net

Text us your feedback! (please note: we cannot respond through this channel))

Take Control of Your Practice and Your Life

I help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.

Join the DPH Hero Collective and get the tools, training, and support you need to transform your practice:

• Team and Doctor Training for every aspect of Practice Management
• Comprehensive Training: Boost profit, efficiency, and team engagement.
• Live Q&A Sessions: Get personalized help when you need it most.
• Supportive Community: Connect with practice owners on the same journey.
• Editable Systems & Protocols: Standardize your operations effortlessly.

Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.